I came here to get my AC fixed after having the exact same problem done at another place about a…read moreyear earlier. I went in on a Saturday before I was heading out of town and although he politely told me they were booked up for the day he would be happy to get to it on Monday. I brought it in with the expectation they would be busy on the weekend anyway, so that was no problem. Monday morning first thing I got a call telling me they found the problem and how much it would be to fix it. If they found anything else he would call me again before doing additional work otherwise it would be good to pick up by the end of the day. Thankfully they didn't find anything else. Fast reasonable service with none of the BS pushed on you by the chain places. I will be doing business with them in the future.

You guys do alignments /have an alignment rack but can't do Alignments on a 2wheel drive express…read morevan because it 2wheel d Smh . Stupidity .

I requested an alignment and full inspection. The the alignment service was done in a timely…read moremanner with excellent results All of the areas that needed service/replacement were placed in a couple of categories: Immediate need; watch and wait; and good condition. The receptionist was very helpful in explaining the different services and why they were important. The prices were reasonable - this was stated several times in customer reviews . I had one critical service performed and will have the second critical service done before Xmas . I will keep tabs on the wait and watch items. I am very satisfied customer!!

Honest. Reliable. Efficient. Corb's does a great job of helping you keep your vehicles running…read moresmoothly and keeping as much money in your pocket as possible. Great job CORB'S!

I am reluctant in dealing with new businesses m, but when my neighbor sold his shop to this family…read moreand I gave them a try a few years ago I've been rocking with them ever since. Do not overcharge and couteous. Heck even before Covid took me home while my vehicle was being service and another time allowed me to drive his truck he kept mine to trouble shoot a sporadic issue.

Replaced oil pump, lasted only a few thousand miles, rebuilt the whole motor, lasted 8,000 miles…read more They,ll make you believe their going to help you out but don't waste your time find a reliable place. I was a regular customer too so I don't expect them to do any better with anyone new coming in. Found a place to do it right, found out the only rebuilt was adding new lifters and a whole lot of gasket maker, smh very disappointed.

So I go into a accident around 5:30 pm . My tire popped and I needed to get to a shop immediately…read more Not only did they take care of me right away but let me tow my truck there . They gave me a great deal and stayed open 45 min after closing to take care of me . I would definitely recommend them to take care of any needs . 5 stars !

My son & I came in here a couple days ago because his AC wasn't working. The tech & eval process…read morewas fairly straightforward. They recharged our Freon and charged 80 bucks. They gave us an action plan of suggested work going forward. Terry seemed pretty nice.

My experience with the quality of service and turnaround time went very well, I appreciate the…read moreexcellent feedback I received from the service Manager Alex. Thank you Edward Escamilla

Dropped my car off with a specific request to find the source of a noise and fix that issue. They…read moremisdiagnosed and told me the noise wasn't a safety concern and if we could live with it then that is what they suggested. AC was making a sound when turned the AC on and off. They said I needed to fix several other issues, which we did. We try our best to keep up with maintenance as needed. When we went to pick it later that day, they then said they found the source of the noise we were originally supposed to find and it needs to be fixed. So I spent $800 on things that would need to be done in the future but weren't pertinent at the time. So now I need to come back or go somewhere else and fix the original issue. Which is a problem with the cooling fans and must be done. It felt like we were scammed and we talked about the original issue several times and they played dumb acting like they couldn't find the problem until we showed up after spending $800 of added work that could've been done later. I could've used that $800 to fix the real issue and do the other stuff later. They just lost out on the opportunity to be my mechanic as we just moved up here and that I would use for years to come. Hope the $800 was worth the $10k or probably more yall will miss out on over the next decade. I wish I could find a great mechanic that was honest and not feel like I'm at the hospital and they are just running up the bill with all the tests and visits from numerous doctors and nurses. I can't say I would recommend this place. Sure they fixed some issues but not the real issue and now want us to come back and fix the real problem with more money. Thanks a lot for taking advantage of us.

We would like to share our personal review of a local auto repair shop located in Hockley…read more Please consider avoiding INNOVATIVE CAR CARE located on 2920 in Hockley. This will be a long post, but I'll try to sum it up. Long story short they dont honor warranties on their work and lie about things needing be replaced. We initially brought my daughter's truck in for a new transmission. Shortly after the transmission was replaced, it began to leak fluid extensively. It appeared to require another rebuild. Not long after that, the transmission failed again and needed to be replaced once more. We then took it to a different shop because Innovative declined to honor the warranty. When we retrieved the truck after after one of the stays at Innovative, we observed that all the fuel was gone, despite the tank being full when we dropped it off. We initially wondered if we were mistaken and simply made a mental note. During the period of the transmission issues, we also experienced problems with the air conditioning and requested that they examine it. We invested several thousand dollars to have virtually the entire system replaced. Upon picking up the truck this time, for some reason, the engine brake had ceased functioning after the work they performed. Two years later, the air conditioning failed again. We returned it, assuming the parts would still be under warranty. However, they informed us there was no warranty and that the condenser and Schrader valve needed replacement. We paid nearly a thousand dollars for this service, and they declared it ready. We collected the truck, and the air conditioning worked for two days before failing again. We brought it back, and they promised to provide an update the same day. Two days passed without any communication. Finally, we received a call stating that the compressor and evaporator core needed to be replaced, and these parts were also not under warranty, with an additional cost of $1200. Naturally, I questioned these claims. We contacted three other shops for a second opinion, and they all advised us to return to the original shop, as all those parts should have a lifetime warranty. We then called O'Reilly, as the representative at Innovative stated they had an account there and did not receive a lifetime warranty on parts. When O'Reilly was contacted, they confirmed that their parts do indeed carry a lifetime warranty. When they were confronted with this and point blank asked where they were buying their parts they stated "several places, which ever place is the cheapest". Furthermore, on each occasion my daughter needed to retrieve something from the truck at the shop, it was found unlocked and parked near the road (2920). When we brought this to their attention, their response was that "no one ever comes up here." During this period, we had them replace the water pump, which unfortunately failed again shortly after its replacement. We returned it for another replacement, only to experience a similar issue. The third time, my husband replaced the pump himself, and we have not encountered any problems since then. I have reviewed their reviews, and it appears this may be a recurring concern. It seems improbable that every single component replaced two years ago would require replacement again. This establishment appears to be engaging in deceptive practices.

Called several times before going to get no answer. Arrived and was told mechanic was late and…read morewaited over 30 minutes. And then when the machinist finally arrived he had the stankest attitude and rushed me out and said to come back later cause their machine was broken. So I waited for nothing. Do not go here. Inside is chaotic and messy. Not really a comfortable seating area. 10 out of 10 do NOT recommend. Walked in hopeful, polite and gave grace, to leave not helped and unserved. Took me the remainder of the day to get serviced elsewhere. What started at 830AM, wasn't done until 5PM. So much for timeliness & being smart about getting things done.

Vicente did an excellent job inspecting my car. He checked everything thoroughly, explained what my…read morecar needed, and informed me of any issues that needed attention. I really appreciate his professionalism and honesty. I highly recommend him 100%!

they are honest until they get the chance to mess you over. was a loyal customer until I was…read moredeceived with a fake radiator leak that cost me $800.

Sad to have to write this review. We had a decent experience first time. Second time vehicle was…read morenot ready when we were told it would be ready. Third and final time was today. Took it in due to grinding noises. We were quoted $1214 for just the drivers side rear break pads and caliper. We will stick with Pronto Automotive, may not always be the fastest but he is honest, and very reasonable. I will say the staff at Collins are very friendly. Update: Only brake pads needed to be replaced total out the door at the other place $159.29

I bought Abaddon (my Soul) into Collins last week after a hard start that morning. She had been…read moremissing a bit but we couldn't set out why. They had trouble getting it to do it - but said the ignition cylinder was broken and that Could possibly have caused my issue. As background- I drive an older Kia Soul - which someone tried to do the Tik Tok challenge on. They were thankfully interrupted, but left my steering column an absolute wreck of wires. The cover was destroyed but we were able to jury rig her so she was drivable. After several delays and my rather grumpy bf not being happy about things, I got her back today. I had had them replace the cylinder. They had mentioned bent bolts and broken tabs. I figured it was how it was held in. So imagine my shock to find the entire steering column recovered. These guys...are just so kind. Yes it's a garage and yah it costs money, but they are good guys. And that's pretty rare in the industry,