I waited until my second time using them to write a review as it's easy to wow a customer the 1st…read moretime. Well they wow'd me again! Great customer service, work was done quickly, and the explanation of services was clear. They keep you updated and don't try to price gouge you. This is not a discount repair shop, yet the prices are right on par. Their customer service separates them from the rest. Definitely use this place.

Went in because I dented my rim on a pothole. The first day, Monday, I went in there was a lady…read moreworking - sweet as pie - but it was her first day. So I ended up waiting 45 minutes just to drop my tire off because the main person (presumably the manager/owner) handling the register left her there by herself. She eventually took my information on pen and paper and I left because the manager training her never showed back up. A day goes by - nothing. The next day, I call in to see if my rim is repairable. The guy answers and says they sent it somewhere to get it checked out - doesn't give me pricing or anything but said it'd be either that day or next when he hears back. 4 days later I finally hear back that the tire is ready. Not given pricing or anything. But at this point I'm tired of driving on a donut so I go to pick it up and I have to wait another hour to pick up my tire. Not because it's busy, but because the manager and the city are arguing in front of all the customers about the location in which the business resides and the complaints they're getting about the parking situation. By the time I get to pay for my tire and rim, he comes off as condescending to me because I ask a question about my tire that they found a hole in while fixing my rim, and while checking me out, decides to start gossiping in Spanish to another customer about the "lies" the city was telling him in this "meeting" they had in front of all of us customers. As if for me and other assumed non-Spanish-speaking customers to not understand, I guess? Well, I understood because I speak Spanish. I didn't see it as very professional to be gossiping/not having your business meetings in private anyways. And then finally, SURPRISE! To fix the rim it's gonna be 185 dollars. That's cool, I guess. But a little estimate would've been nice at least on the Monday I dropped it off. Or the next Tuesday...or Wednesday. The invoice that I got claims that I said "I hit a curb" when it was a pothole. I don't want my claim to the city to be debunked because they weren't attentive to detail when I went in the first day and explained the situation to the new girl. And to top it all off, there was a "here's your invoice" in the midst of him ranting in Spanish to the lady. I didn't even receive adequate customer service or a "thank you" or anything. So I will take my business elsewhere for car troubles.

Honest. Reliable. Efficient. Corb's does a great job of helping you keep your vehicles running…read moresmoothly and keeping as much money in your pocket as possible. Great job CORB'S!

This used to be a great place to get work done on your car when John and Chris were always there…read more It has gone downhill in the last two years. Since then, I always have a burning oil smell after they change my oil. Also, when my starter was going out, they thought it was because my battery was too weak so they changed my battery to a more expensive gel battery and didn't give me credit for my perfectly fine battery that they removed until I later complained. (They then only gave me a $20 credit). Later, the gel battery they installed gave out after only 1 year and 3 months of service. I was stranded out of town when it happened and Corb's would not give me any kind of credit for bringing the battery back. I will no longer recommend anyone to go here after these continued bad experiences.

I went through the website and set up an appointment online. Almost immediately the owner…read morepersonally emailed me to confirm my issue and let me know what I should do before I came in. I went in to get my check engine light diagnosed and Victor was very honest with me about what was going on with my jeep. I came in 3 days later and had the repairs done. I was very satisfied with how well Victor communicated with me regarding the progress of my car. I am very happy with the service I received and I will continue to come here for anything car related I need in the future. I highly recommend.

I would strongly recommend getting a second opinion before authorizing any major repair at Grant…read moreFirestone. My experience started when I paid Grant Firestone to replace the rear/crankshaft main oil seal on my 2017 Jeep Wrangler. I was charged more than $1,200 for the seal replacement and associated labor. The repair involves significant labor, including removal and reinstallation of the transmission. Later, I brought the Jeep back because I was having an overheating problem. Grant Firestone was unable to determine the cause. The owner then looked at the vehicle briefly and told me I had a cracked head gasket. I was quickly given a quote of more than $4,000 for the repair. At that point I became suspicious and decided not to authorize the work. I took the Jeep to another reputable mechanic for a second opinion. The head gasket was not cracked. The actual overheating problem was the radiator, which needed to be replaced. While performing that work, my new mechanic also discovered an oil leak. Further inspection determined that the leak was coming from the rear main seal - the same seal I had previously paid Grant Firestone more than $1,200 to replace. This is where my experience became especially concerning. After the transmission was removed and the area could be inspected, my mechanic determined that the rear main seal appeared to still be the factory-installed seal. He also found what he identified as the factory silicone/sealant still present. In other words, according to the independent mechanic's inspection, the seal I had paid Grant Firestone to replace did not appear to have been replaced. I have photographs documenting what was found when the transmission was removed, which I am including with this review. I contacted Grant Firestone about the continuing seal problem and was offered warranty work. But after another mechanic subsequently found what appeared to be the original factory seal and sealant still on the vehicle, I was not comfortable allowing Grant Firestone to work on my Jeep again. I requested a refund instead. I understand that automotive diagnoses can sometimes be wrong and that replacement parts can fail. If this had simply been a replacement seal that failed, I would view this situation very differently. My concern is that an independent mechanic found evidence indicating that the seal I paid to have replaced had never actually been replaced. Between the incorrect $4,000+ head-gasket diagnosis and what was discovered with the rear main seal, I lost confidence in this shop. I'm sharing the photos so people can see the condition that was documented and make their own judgment. Based on my experience, I will not return to Grant Firestone and would strongly encourage anyone facing an expensive diagnosis or repair here to get an independent second opinion before authorizing the work.

These guys are the best on fixing your vehicles. Especially if you have time to leave it with them…read more I blew the heater hose and also had an idle problem with my 2001 Chevy Silverado 1500. This vehicle has over 270k miles on it and the original heater hose blew after picking my daughter up from Langham Creek HS. I was able to get there just as the temperature pegged the gage. Diagnosed that morning and had to order parts. The idle had to wait until that was fixed. Ended up being the throttle control sensor again. 4th one for this truck, as I found out by research, it's the most common replaced part for this model. The first 2 they got were faulty. 3rd was the charm and it's running smoothly again. Great work guys!

I've been here twice with two different cars. Only for battery replacement. Cost is the best I have…read morefound and they replaced it fairly quickly. The battery has a 3 year warranty (first 2 years free, 3rd year prorated). Nice owner and clean waiting room. Nothing to complain about.

I took my Lexus GS350 F Sport here for routine maintenance; their price was very fair compare to…read moredealership price. They didn't try to push for any unnecessary work on the car. The shop was clean; the staff was nice and courteous. The shop owner was knowledgeable with his craft. I picked up my car in a timely manner. They even reached out to me afterward to make sure the car was performing well. I highly recommend this shop! I definitely will continue to take my car here!

THE BEST EXPERIENCE ever! Matt and his team are extremely professional and nonetheless. My entire…read morefamily only go to Legacy for small or major fix. Very reliable and knowledgeable. I'm 1hr from their location but will be happy to make the drive anytime I need my car service. You can tell when a mechanic holds value and integrity in their work. Thanks, Legacy team!

NEED A STATE INSPECTION? THIS IS YOUR PLACE!!!…read more Many thanks to my contact for their spot-on recommendation! Friendly and hospitable staff; took me right away! Mike, who handled my car, expertly, and Nolan, working the front desk with ease, welcomed me right away and I was done with my inspection, and in and out in 10 minutes! No time to look at my phone, watch tv, or anything! Will send others!!!

I had an ABS issue that I took to these guys to fix. They seem to have temporaritly fixed (or…read morecovered up) the issue but the warning lights and indicators remained on. I didn't think much of it until I returned the car for an inspection and they told me thier equipment could not bring up any codes. (They told me the battery must have been recently disconnected but it has not been touched.) Thier equipment to fix the ABS issue and even to do a simple inspection is innoperable. I didn't realize this until the second visit. Then they made me pay for thier equipment not working. Basically, blaming me for thier inability to do the work.

Honest work. Mr Carlos and his team are top tier. My Fiat loves this place. They take exceptional…read morecare of her.

They did great job before !! But they're outta their MINDS tryna charge me 120$ JUST TO CHECK WGATS…read moreWRONG W MY CAR ,20 it's okay but 100??? Nahhh

Sad to have to write this review. We had a decent experience first time. Second time vehicle was…read morenot ready when we were told it would be ready. Third and final time was today. Took it in due to grinding noises. We were quoted $1214 for just the drivers side rear break pads and caliper. We will stick with Pronto Automotive, may not always be the fastest but he is honest, and very reasonable. I will say the staff at Collins are very friendly. Update: Only brake pads needed to be replaced total out the door at the other place $159.29

I bought Abaddon (my Soul) into Collins last week after a hard start that morning. She had been…read moremissing a bit but we couldn't set out why. They had trouble getting it to do it - but said the ignition cylinder was broken and that Could possibly have caused my issue. As background- I drive an older Kia Soul - which someone tried to do the Tik Tok challenge on. They were thankfully interrupted, but left my steering column an absolute wreck of wires. The cover was destroyed but we were able to jury rig her so she was drivable. After several delays and my rather grumpy bf not being happy about things, I got her back today. I had had them replace the cylinder. They had mentioned bent bolts and broken tabs. I figured it was how it was held in. So imagine my shock to find the entire steering column recovered. These guys...are just so kind. Yes it's a garage and yah it costs money, but they are good guys. And that's pretty rare in the industry,