Great experience from start to finish. Needed a service A done for my GLC, googled places nearby…read moreand Lucas Auto Care popped up. Booked online for Thursday, for a service on Monday. They confirmed via text. They also had availability as soon as the next day but I wanted to inquire about pricing. They were very reasonable. Arrived today about 5 min before my scheduled appointment and they asked if I needed a ride. Other reviews mentioned they've gotten them Ubers or a ride back home. However, I had a ride back home already. Good to know though for future services. The people at the front desk were friendly, as well as a few of the techs I got to interact with. Service was completed in about 5 hours, they even cleaned up my car for me(car wash, wiped down/vacuumed interior). Totally unexpected but greatly appreciated. Picking up my car and paying was an easy process. Again, everyone there was friendly. Will definitely be using Lucas Auto Care from now on.

The convertible top stopped correctly. Sometimes it works now , sometimes not. Just happened after…read moreI was in for another service. Can't guarantee it wasn't as a result of other work done . Sure they would deny it anyway .

First time, great experience! Needed alignment service for my wife's SUV. It's 4x4 and has wheels /…read moretires slightly larger than OEM. No problem, they spent the extra time needed to be sure it was done right. Good value, great customer service, honest and professional.

I requested an alignment and full inspection. The the alignment service was done in a timely…read moremanner with excellent results All of the areas that needed service/replacement were placed in a couple of categories: Immediate need; watch and wait; and good condition. The receptionist was very helpful in explaining the different services and why they were important. The prices were reasonable - this was stated several times in customer reviews . I had one critical service performed and will have the second critical service done before Xmas . I will keep tabs on the wait and watch items. I am very satisfied customer!!

I came in with a nail in my tire and unfortunately it wasn't repairable. They were honest and…read moreupfront about the bad news, but immediately offered a solution. They were able to order the exact same tire at a very fair price, and the customer service throughout the process was amazing. They moved quickly, ordered and installed the tire, and made sure everything was done in time for me to get back to Austin for an important meeting. Professional, efficient, and genuinely helpful. I really appreciated how easy they made a stressful situation. Highly recommend Street Service Tire and Auto Repair.

Truly five star experience at Service Street. I stopped in on a Tuesday morning, midway through a…read morecross-country roadtrip with a newfound nail in my tire. The boys at this location were quick to help me, taking my vehicle up for a quick inspection of the tire. It turned out to be a slow leak, in a repairable area, so within 20 minutes, I was patched up and on my way. The cost was well within my expectations, and I would go out of my way to stop by again with any issues I might have with my car. Quick, easy, and friendly!

For many years I hated going to shops. Shops that overcharge, replace unwanted parts, or long fixes…read moreare huge disappointments. This guys get a good rating based on great service and quality repairs. The only complain is the parking lot. Needs better concrete . Sorry, had to point it out.

Robert is honest and nice. It is often busy. I have not done any major repairs there yet, just an…read moreoil change and he fixed my gas tank lid that was not opening properly

I made an appointment online, using the QR code on the mailer, for 2:30 today but showed up early…read morearound 1:00. Easily and graciously accommodated by the shop. Went for an oil and filter change ($70 with a coupon :-) . Service technician noticed low mileage on my 3 year old Durango and checked Car Fax to see if his recommended brake fluid and coolant flushes had been done/logged. They hadn't... Didn't have the done as $250 and $399 seemed a bit high. Just under 50 minutes.

If I could do a review without giving them a star I would. For my 2019 Honda Civic they wanted to…read morecharge me 18K for a cracked head gasket. I asked for them to check the gas. They said they didn't need to and stood by their diagnosis. their labor cost was 8K of the 18K. Outrageous when I know these Honda's are a beast. I towed it to Honda and Honda Tomball said bad gas. My tank was basically water. I left Honda with a price tag of $1300. This business is robbing people. I made a post in my neighborhood to warn and here are some of their quotes. Megan said, "They gave us some outrageous quote one time because they found out I had a warranty and the warranty company thought they were shady and had me go to a ford dealership. They also quoted a neighbor 6 grand for something that wasn't needed!" Graham said, "They are lying crooks. Don't go there." Fred said, "I use this repair shop until I uncounted the same method. They only provided a number for the repair without even looking at the car. Also taking the car in, for example, for an oil change they told me I had a problem with the grease caps for steering that would cost 4K plus." Scott said, "I went there once as I was leaving out of town the next day, my wife's car needed an alternator and I couldn't leave her without a vehicle. They installed it in about 2 hours and the labor costs was $800 for 2 hours labor. Never going there again." My next stop...BBB. Imagine the seniors getting raked.

Paid $3,000 for repairs to my vehicle. Have taken it back for the same issues about 4 times in the…read morelast 4 months. Issues still remain after each trip. I asked to speak with the owner, and was told he would reach out to me. That has not taken place to this day, was told my money would not be returned. I have done business with this shop over the last 10 years. Never had problems in the past. Quality of work is greatly lacking, and the value is over the top. I recommend not taking your vehicle to this place. Actually took it back just last week for the same issue, and they come up with additional charges of $4,000. Never mind the first issues still are present. I have worked with the same repair guy in the past, Nguyen, and he seems to know his business well. I can tell the difference in the turnover of management. This experience did not sit well with me. Just a heads up, DO NOT TAKE YOUR VEHICLE to this place. Bo Thomas

I came in to have cooling system issues resolved and The Staff here was Absolutely Fantastic. The…read moreCourtesy and Great Timely Service here is Awesome. I will be back real soon to have My Wheels aligned as well. Yes I Would Recommend Them To Everyone.

I had a great experience with Tyler and the crew at Brown's Auto Repair. From the moment I walked…read morein, they treated me with honesty, respect, and professionalism. Tyler took the time to clearly explain the issue with my vehicle and the options available, which gave me confidence that the work being done was truly necessary. What stood out the most was their integrity. It's not always easy to find a mechanic you can trust, but Tyler and his team operate with transparency and fairness. The work was completed on time, the pricing was reasonable, and the service exceeded my expectations. It's refreshing to see a business run with such strong values and work ethic. I highly recommend Brown's Auto Repair to anyone looking for reliable and honest automotive service. As the Bible says: "The integrity of the upright guides them." -- Proverbs 11:3 Thank you, Tyler and the team, for doing business the right way.

Excellent work ! Friendly efficient atmosphere. Timely communication, professional trained…read morepeople. Fixed my old truck beautifully, went the extra mile. Reasonable rates. HIGHLY recommend ! Bring donuts

Chris is great! He's fixed my jeep twice now. Super honest and reliable. Ild call him for help…read moreanytime. Thanks again Chris!

Chris came straight to my apparment and worked on my car. Amazing service: great price, on time,…read morequick, and affective communication.

They were vary reasonably priced for the job. Polite and honest. I am very happy with the work…read moredone.

Honestly I don't know why I keep coming back here…read more Well they mean well and they're super nice and polite and friendly they run on inefficiencies. I came in for a simple safety inspection I should have taken 7 minutes and in the half hour that I waited they didn't even get to the person's vehicle that was ahead of me in line. There were zero sense of urgency to get these people in and out the lady that was ahead of me had to leave for work in 9 minutes and they hadn't done her inspection yet I had somewhere that I needed to be and now I wasted a half hour of my life sitting there in a lobby waiting to have my car looked at and never got looked at. I brought my car here for other things before and it's been the same ammo there's no sense of urgency something simple takes longer than it needs to they always insist on signing you up for text messaging even though you tell them repeatedly I do not want to be text messaged. Today was the straw that broke the proverbial camel's back. I will not be back.

Been coming here for years. Local and very reliable. Needed my inspection this is my go to place…read more Turns out my headlight was out so I went got a new one try to put it in and could not do it myself. Went back and Vonn helped me put my new light bulb in my truck. Very much above and beyond the call of duty. Just makes you feel good when people are actually there to help and don't expect anything from it. There still are good people in this world and Vonn is one of them. If you need any work done this is the place to go.

My family's go to place for Auto inspections! Quick and efficient- what else could you ask for?!read more