I wish I called them first. My issue was resolved promptly and the customer service continues to be…read moreexemplary.

We had squirrels in our attic and did not know it until the A/C was inspected. We got an…read moreimmediate return call and Urban Jungle came to our house, provided and plan, executed the plan, and we were impressed with his professionalism and courtesy. We give them a 10-10 being the best

Miguel and his team of technicians were very responsive and incredibly professional. Their work is…read morethorough and high quality. Highly recommend them!

I called your company thinking you were experts in ridding me of my rodent problem and our…read moreappointment was set for June 27, 2024.. Brian Williamson the sale rep told me that your company have the tools to eliminate my rodent problem. He quoted us $8,000.00 with $1,585.00 as a down payment & the rest would be financed. I called Brian letting him know that I now have the down payment. Instead of him returning to our home to collect the payment & have us sign the contract, he decided to forge both our signatures. Mind you, I gave him Karen Reese & he sign KRB and JB. Since June 27th, he is unreachable. Terminix technical came to seal the holes around the perimeter and the roof to prevent entry. Then came out again to lay a sticky trap in the attic, stove, pantry and garage. He have yet to seal the hole inside the house. After Hurricane Beryl, the sticky traps were empty. I asked if there's something much stronger than the sticky traps. He stated he will asked his supervisor. When the technician returned the second time, he place rat traps from Walmart on 7/19/24 and told me that his supervisor wouldn't approve of anything stronger due to the Humane Society, REALLY? Do those who are a part of the Humane Society cohabitate with mice, rats, & rodents? These things multiple worse than rabbits. Rodents are destructive and serve no purpose in one's home. Would you pay $1,585 down and finance $6,340.10 at 18% for a rodent epidemic inside your home. The technician laid down sticky traps which the rodents out smarted that and then they laid down five large wooden rat traps throughout the house and attic. Unfortunately, the rodents didn't take to the large wooden rat traps neither. Terminix, what are you going to do about the $8,000 problem? I will seek a lawyer of my choice to sue Terminx for the forging of our signatures and the outrages price to eliminate rodents that are still occupying our home. BEWARE, DON'T CALL TERMINIX FOR YOUR PEST CONTROL PROBLEM BECAUSE THEY ARE UNABLE TO DO SO! Terminix need to stick to Termites only!

Excellent experience helped me with a bee extraction problem I was having and also helped me…read moretrapping a rodent. Extremely good pricing as well. Strongly recommend to everyone.

Travis with Bee-n-Green did an outstanding job! We had bees outside a brick wall, but he discovered…read morea hidden honeycomb inside the classroom ceiling. He carefully removed it, repaired the ceiling, and left everything neat and clean. Great customer service, excellent work, and very professional. I would highly recommend him--A+! JLJ

I called them earlier this week to show them my roof issues with piles of feces from a creature…read more Knowing I had no interest in handling it myself. I looked for a company to remove and treat the affected issues. I could see two areas when they came out they found one more. We assume it was raccoons not in the attic nor crawl space. First time having this issue but it's been resolved. I am a bit concerned since it rained last night post cleanup and treatment. I'm hopeful it solves the issue and I won't need to address again. There are no pictures post cleanup. I documented photos of what I saw to get an idea if I was calling the right company to handle.

Ruben and his team helped us with our mice issue. Ruben is very knowledgeable, honest and…read moreresponsive. Highly recommended!

Just started with this service because of their amazing Yelp reviews. So far everyone has been…read moresuper helpful, knowledgeable and professional. Setting up the appointment Amanda explained the procedure and prices up front. When Randall did his inspection he explained a lot to me that other companies never did. He worked with my budget the best we could and I am grateful for that! Need 30 days to tackle the job so will update with the results later too.

We just had a quarterly follow up and to spray the perimeter of the house. We haven't seen a…read moresingle bug in months, but really the goal is to keep it that way. Kyle is very professional, calls when he arrives, lets you know exactly what the charges will be... They do come out the same day if they can. Not in a week or two. They arrive on time and they're great to deal with. The price is extremely reasonable.

The team at The Restoration Attics was fantastic from start to finish. We had rodent soiling of the…read moreloose fill insulation in our attic and wanted to have it removed, sanitized, and replaced. The team was very prompt in responding to a quote request, and Jerrod, who came out to give the quote, was extremely professional, knowledgeable, and thorough. He provided a competitive quote with a realistic warranty and had a handout to back that up, with a clearly outlined and communicated plan from the get-go for how they might address any issues that come up along the way. From the time we signed on, communication was clear and prompt - the ladies at the office are honestly some of the nicest I've encountered in Houston, and every person who came out, from the person who did the pre-install visits to the team that came out to do the actual job, were courteous and explained very clearly what to expect. On the day of, they did a great job of protecting our living space (doors, walls, carpet, railings). Finally, they came out for a visit 2 weeks out to make sure everything looked good. All in all, we are so happy with the work and service, and would highly recommend them for anyone looking for a trustworthy company to do a similar job!

After another company did not solve the problem of animals inside my walk, this team came to the…read morerescue. Ver professional team. Very responsive. I subsequently had the roof repaired and Restoration team came back out and fixed it again after roofers inadvertently messed up some of Restoration's prior work. Absolutely recommend this company!

Jeremy was a champ and didn't give up until all "visitors" were located and removed. We thought it…read morewas a single squirrel in our chimney, but it turned out to be a mama raccoon which escaped but left two newborn babies that he helped locate & extract, repairing the brick around the fireplace that had to be removed to reach the second baby. So glad he came quickly when they were still in good health. Kudos to him for taking them to an animal rescue location. Above and beyond!

I recently requested pest control services for squirrels in my attic, and I was extremely impressed…read morewith the experience. I submitted a service request and received an immediate response. The professionals arrived the same day, provided thorough service, and took the time to explain everything clearly. They also pointed out a few other issues they noticed around my home and offered helpful suggestions without being pushy. Their promptness, professionalism, and attention to detail made the whole process smooth and stress-free. Highly recommend!

We are second timers with Omega. Three years ago Jeff and team were called out and they did an…read moreamazing job of ridding us with roof rat. So this time we knew exactly whom to call. We knew these rats had been in the garage because of them eating through the dog food bag. Then we realized they were inside eating from his food bowl. What a mess. We called Omega and Jeff. AME out with his team, found some new access points due to construction and now we are rat free again (and the dog is no longer a free feeder!). The first time we tried to fix on our own. The second time we just picked up the phone and in no time.....problem solved

It's awesome when you actually call a company and they give you helpful advice without charging…read moreyour pocketbook - now, I'm a guaranteed customer. Called about a darling little orphaned baby raccoon in our vent. After speaking with Chris, he explained he was about 4-5 days out on the schedule. I asked for advice on catching it and Chris was super informative. We caught the adorable raccoon and took him to the wildlife center on old katy road. Thank you Chris!!!!! I'll always call Him Omega first for our future needs. Plus, Chris gave me so much insight on how raccoons live, are pack animals, have very high IQs, and are very clean. :)

First time using BUGCO and it was a great experience. Technician was prompt knowledgeable and…read morefriendly. He conducted a thorough examination of the property including the attic. My go to people from now on!

As the highest rated pest control business in the city, I had high expectations for their service…read morebased on their online reputation. Over the series of experiences I've had, it was strangely somewhere in the middle. The positive side was that they were incredibly responsive. The customer service is on point and the attitude of their management is definitely a class act. I have no doubt this is a major driver for their most positive reviews and deservedly so. The part where I struggle is the mixed experiences from the various technicians that had come to one of my properties that had an ant, cockroach, and spider problem. The initial $160 was a bit higher than I expected, but a small price that I was willing to pay to rid the property of creepy crawlers. Jason and Servando (sp) extremely brief in their initial run of the place. Even after their treatment, I still saw plenty of spider action where it was clear were not that thorough. After explaining my situation to their staff, they assigned the manager at the time, Daniel, to come back and apply treatment the way he intended. He went nuclear with a whole host of sprays and was extremely thorough both inside and out. His work made a world of difference and there was very little bug activity for close to a year. He was thorough in his explanaition and super transparent with his approach. If every experience was this thorough I think I'd be more receptive to future service. He has unfortunately left the company. Typically they recommend treatment 3 to 4 months. The subsequent visits after my initial concerns were not charged, which I'm thankful for but should not have taken that many times just to get the desired result. It was close to $250 for carpet ant treatment, which felt out of my budget but was assured that the chemicals would be different than the standard ones used for treatment. I was presented with a 30 and 60-day warranty which is fine but not something I elected to go for this past time around. While I'm sure they've done stellar work for other households and other properties, I do wish that I was able to experience the same magic on a consistent basis.

Nathan was great, timely and professionally. I enjoyed his service…read more I am requesting him for my monthly service

Horrible customer service. You would think for someone that has been with them for several years…read morethat they would get it right by now. I would highly recommend staying away from this company because they tend to just show up on the day of your service on their convenience and never once have they been able to accommodate the timeframe that I was promised I just canceled my contract with them after being with us for several years and have been dealing with this issue every three months. There are much more dependable pest control companies in the Houston area. These people seriously need to get their act together.