We've always enjoyed our breakfasts @ their original spot in W. Eugene but tried their 5th street location because of proximity to the train station. We won't make that mistake again. Cold: Hashbrowns, over-done link sausage and eggs "over easy" but no runny yoke remaining.. very disappointing and so much louder than W. Eugene. So many restaurants in Eugene still seem to be having problems "post" Covid and this one joins a long growing list. read more

Had the worst omelet and service. i know they were busy but it took us an hour from when we sat down to get our food. I ordered a simple veggie omelet and the veggies were raw and hard. the omelet was paper thin. Terrible- won't ever go back. read more

Great venue. Great menu. Great service. But I can't recommend the biscuits and gravy. The biscuit was hard and the gravy seemed more sweet than savory. read more

I was stoked to see Loco Moco on the menu! I asked for sautéed onions to be added (highly recommended) and it was absolutely perfect. The brown gravy was scrumptious and I could not have been more thrilled. The coffee was delicious; great flavor black. The service seemed to be done with a team approach and all three of our servers were personable, efficient, and attentive. I also have to say that the bathroom was so cute that I took pictures for inspiration when I redo my bathroom at home. read more

Brail's Restaurant - Loco Moco - Breakfast & Brunch Near Me - Eugene, Oregon

The food was great. Our servings were very generous. The 3 of us were seated immediately. The server was friendly and attentive to us. I recommend this restaurant if you want a very good home cooked meal. read more

You just can't go wrong with Brail's. This is a must-try if you're looking for a place with good breakfast, delicious house coffee (they use a local roaster), fair prices, and friendly staff. We have visited both locations and have never had a bad experience. This is one of the places we bring out-of-town visitors for a family breakfast, breakfast with friends after a crazy night-out, or just a simple & good brekfast/brunch between my wife and I. During our most recent visit, I ordered an omelet and it was delicious! Their Eggs Benedict is one of my favorite things to order as well. The hollandaise sauce isn't THE BEST I've ever had, but it's good and I keep reordering it! I mean this in the most sincerest and respectful way, this is not a place to have your mind blown. This a place where you go when you're in the mood for a good filling breakfast and you don't want to spend a whole lot of money for it. If you go there with this understanding, you'll be very happy. If you're considering going for the first time, just go for it! You need to give them a chance. I've never been disappointed here. At the time of this review, you are able to dine in. You must have your entire party at the location in order to get on the waitlist, so you can't call ahead or get there early to "save a spot" for your group. I can't remember if Brail's mentions this, but most places ask you to limit your visit to no more than 90 minutes. This helps others get a chance to dine in since there is limited seating/capacity during COVID restrictions. read more

Brail's Restaurant - Omelet - Breakfast & Brunch Near Me - Eugene, Oregon

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Amazingly breakfast! Had the Eggs Benedict and it was amazing! Staff was friendly and the place was clean. The place was definitely poppin full of customers too. read more

Best place to eat in town, everyone is super friendly and welcoming, staff remembers me and my friend every time we come in. Definitely tip heavy here, they deserve it! I try to go every couple weeks for excellent service and food. The ambiance is adorable with plants and open windows. read more

Fabulous food, the service is consistently amazing, if they're an issue--the employees will take care of it immediately. It seems like an extremely well ran restaurant. I come at leave once every weekend! read more

We are so happy that our favorite breakfast spot in Eugene is finally back open after shutting down for such a tragedy. Glad to have seen some familiar faces within the staff. My wife and I enjoyed some wonderful coffees and brunch from miss Cassidy who is always such a delight. Thank you to the Brails team! read more

We originally wanted to check out Lion & Owl which is a minute away by walking distance but couldn't find it because it was sequestered in the parking lot of a nursery. Hence, we ate here. Little did me know they closed at 2 pm and it was minutes before. That ipso facto resulted in an unpleasant experience. First, we were asked to hurry. They gave us about one minute to decide what we wanted before asking us if we were ready. They stood beside our table until we had. Secondly, the food looked good but its taste would suggest otherwise. I got the Brail omelet. Unfortunately, there was a lot of grease from the omelet. Furthermore, the hash browns were over cooked on the outside and under cooked on the inside. Also the "toast" was hardly that. If you're going to dine, don't have high expectations. Just something edible. read more

Brail's Restaurant - Breakfast & Brunch Near Me - Eugene, Oregon

It definitely retains that feel of Brail's on willamette. We had super slow and spotty service. There was a black eye lash in my eggs benny. The food was just okay for the price, nothing special, very standard Brail's fare. Mediocre coffee with packaged creamer and packaged jams. We had this weird table on the old outdoor part that now has a very questionable set up with a dish heater next to a huge indoor plant. At a table with small children. It also lost that old vintage gritty Eugene feel that the keystone use to have, maybe a positive thing but i also kind of missed it. read more

Brail's Restaurant - Breakfast & Brunch Near Me - Eugene, Oregon

Love this place. It was my first time going to the 5th street location. We had a pretty large group and the staff was accommodating and efficient. We didn't have a wait (probably because we arrived before 10am). The food was absolutely fantastic (perfect after a big night out...). Joy's Special or Joyce whatever it's called was delish... I didn't love the coffee, though, to be honest, and I wish they offered stevia as a sweetener. Overall, though, really great experience and I'll for sure be coming back. Side note: Street parking directly in front is city/paid, but the side streets are free if you're able to walk a block or less. (Really not too far!) read more

Brail's Restaurant - Joy or Joyce special... So good, and huge. I barely ate half. - Breakfast & Brunch Near Me - Eugene, Oregon

Great spot for breakfast (haven't tried any lunch items). The biscuits are full of flavor, eggs are cooked correctly to order and pancakes are fluffy and yummy. Their Bloody Mary is pretty good too - I love the strong horseradish flavor. All the wait staff are nice and attentive. Definitely recommend! read more

Brail's on 5th - Terrible experience today. I understand you're busy, but this was unacceptable. The restaurant is unfinished so the newer section is so loud that you have to shout to be heard. There are cleaning and construction supplies in the dining area. The staff is dismissive and rude. After being moved for a larger party, the staff ignored our party for 25-30 min until we were forced to leave due to lack of service. When we informed the cashier that were were leaving, there was no attempt to apologize or make things even a little right. Will not be returning to this location anytime soon. Also, why would you advertise gluten free biscuits and gravy but not have gluten free gravy?? What's the point? read more

2 stars is what I can give. This is my second visit to Brail's in about 5 years. I figured my last review (not a favorable one) might need a refresher and Brail's deserves a second shot with me. I don't by any means think I'm the arbiter of what's good for everyone else... but I'm farmed sure the boss of me. And I think I'm pretty fair across the board. Anyhow... this trip only served to cost me $35 and reaffirm my previous contention that Brail's is a mess. "The best hangover food" it may be... which makes sense when you consider it's been voted so by a bunch of drunk kids whom I'd generally not trust to making good culinary decisions. This is the same crew that you'll find eating tide pods and Taco Bell at 2am. So what made this trip such a strike out for me? The food, then the service. In that order. I got the Brail's omelet, home fries, and a side of biscuits & gravy. I'm large part the food was generally tasteless. The omelet (eggs) were undercooked in at least one spot such that the eggs were still jelly like. The biscuits and gravy were nowhere near hot, barely even warm to the first bite (and I ate them as soon as they hit my table). The gravy wasn't bad, but the biscuits were tough and very uninspiring. This meal would have made sense to me if I were ordering it from Dari mart. Except at Dari mart... the b&g is always hot enough to burn your tongue. On a day like today... I'm not sure what redemption I could offer Brail's. We were one of three tables total that the two servers had to wait on. And yet finding a refill on coffee or water was nearly impossible without getting up from my table. I sure get to write reviews like this. But I do so in hopes that ownership sees such opinions and maybe makes adjustments. I also realize however that I'm just some guy with a particular taste. LoL either way... I rely on yelp reviews quite often and like to return the favor to other diners. So hopefully your service here offers warm food and good service, whereas mine did not. Give them a shot though. Only one way to know if they are for you. read more

Hairy Riley Melt. The waiter was quick to take our order and was curious, and our food was brought out fairly quickly. My friends Hang Over Cure breakfast looked delicious and she enjoyed it with out incident. My melt tho, was a different story. At first glance I could see multiple fine white hairs on the edge of the sandwich. After calling the waiter over. I picked up one of the halves revealing the alarming amount of hair and hair clumps on the bottom(looked like a pillow that a fluffy cat had slept on). He immediately apologized and took it back. While I waited for my replacement we over heard a kitten staff mention moldy bread on a different customers burger. I regret not taking any pictures of the first sandwich. The replacement was brought fairly quickly. Unfortunately I still found several of the same fine white and hairs on and in the sandwich. The onions rings were the same from the first sandwich, so the time i got them back they were cold. The waiter came and check on us, he offer to bring me something different. The bacon cheese burger was good, but I still found a single hair on the edge of the bun. Had to ask multiple time for our beverages to be refilled. The only reason I'm not leaving 1 star is because the waiter didn't hesitate to take the food back both times and we weren't charged for any of the sandwiches. Tried multiple times to upload the pictures of the second sandwich. I've never yelped before, I'll try posting them in a comment or something. If I can't figure out a way to add them and you wanna see the pics hmu read more

Brail's Restaurant - Second sandwich, fine white hairs approximately an inch long - Breakfast & Brunch Near Me - Eugene, Oregon

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Went here because I heard it was good. Very busy so we sat at the counter. I'll never go back! I witnessed one of the severs feel someone's scrambled eggs on the plate with his hand to see if they were still warm before taking them out to the table. Yuck read more

Can I start by saying if your party isn't ALL there when you arrive, their policy is that you can't be seated. There are signs everywhere. It is regularly enforced. So save the rest of us from hearing your complaints about how "they're just around the corner" and "what kind of horrible customer service is this?!" There's a reason for it! Also, if your friends are "right around the corner, you can wait two minutes and then be seated. /rant Food - I ordered the eggs Benedict and my husband ordered an omelet. I think he enjoyed his more than I enjoyed mine. The eggs were cooked well but the Hollandaise was lackluster. Atmosphere - a little loud, normal diner atmosphere with friendly staff and the manager on deck and actively involved in the work which was really nice to see. I would recommend coming here for breakfast but be aware of the sometimes long wait times for seating - it's a local favorite. read more

Brails on 5th I'm giving you 4 stars because you satisfied my needs for a diner that doesn't pretend to be brunch, not even a little. I don't know about the place that was here before, but who cares?, they were stuck in the 90's. The original Brails kind of is too. This is diner food let's be honest, it is reliable however. I had the special, a Denver omelet with bacon for only $7.95, more food than I could finish and satisfactory for the price. What's more, they have espresso and yes, they have booze! We are adults and it's 2017! Thank you Brails on 5th for acknowledging that we want a Bloody Mary or a Mimosa with our breakfast....moving on. I ordered an 8oz latte that I had them remake because it wasn't foamed properly and they served it in a small water glass, weird. I'm picky with espresso drinks. They remade it upon my request and instructions and put it in a small mug. It was delicious. The service was nice as well. I can be a kind, but assertive mistress, so thank you. The atmosphere is good, you can sit at the bar if you happen to be solo and they have partial outdoor seating with heating and a patio. The drip coffee, to be fair, is diesel-like. All in all, for the price, offerings, and location? Brails on 5th did well. Thank you. We will be back. read more

Brail's Restaurant - Denver omelet with bacon special. I subbed cream cheese for Cheddar. Good stuff. - Breakfast & Brunch Near Me - Eugene, Oregon

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Pretty standard white flour breakfast at a higher price. Was the choice of some family when in town so we've been 20 or so times. Never been amazed but it's never been truly terrible if I was 20 and hungover and on my parents ticket I'm sure I'd like it. read more

Quick 10 minute wait on Sunday at about noon. Really good service from the waitress. She was polite, quick, and professional. Food was fine, don't think I would return for the food alone. I got eggs Benedict and husband got cheeseburger and fries. Eggs Benedict were very salty, cheeseburger was average, fries were pretty good! read more

Brail's Restaurant - Eggs benedict with ham $10.95 - Breakfast & Brunch Near Me - Eugene, Oregon

So it's getting 3 stars because the coffee wasn't good, otherwise I would give it four. Now it could've been the creamer that wasn't good or it could've been my taste buds but you want your coffee with your breakfast to be good. Anyway... I don't remember what I ordered but there were two pancakes involved which were thick and delicious. There was also bacon involved and like the real bacon not turkey bacon or whatever else they try to pass for bacon these days. I love bacon !! There was also hash browns which were good too! Themis place has lots of space and is a good place for a small group of people. The service was quick. Pay at the counter when you leave. Park on the street. I would come back! read more

Super generous portions that are great value for the price and tasty diner food. Great as a breakfast stop on a trip. Wait staff was super nice and funny. Would give more stars if I could! read more

Brails is absolutely my favorite restaurant in Eugene. I try and eat there at least twice a week if not more. Their food is always on point and their service is impeccable. My favorite server is Alex!!! They also have gluten free options, which is really nice for me because am gluten free! read more

Another great visit to one of if not my favorite restaurant in Eugene. Staff is very friendly and always prompt getting your drinks and order taken. Food is good and plentiful always take away a to go box. Great menu but can never get away from the Korean Bulgogi. Love it and thank you again crew!!! read more

Brail's Restaurant - Breakfast & Brunch Near Me - Eugene, Oregon

Having gone to the original brails a few years ago and liking it I was excited to see one closer to me. We went on Sunday afternoon and had a party of 6 it was pretty busy but they got us into a table within about 15 min of us getting there. My sister and I split an omelette they with hash browns and a biscuit, all was good but the biscuit, while it did look promising was like warm and nothing to write home about. My husband got the Joys special and he said it was good. My father in law got the spicy pork omelette with home fries he and my one year old liked it and my mother in law got chicken fried steak. We all agreed that now that this is closer to us we would be happy to come here instead of gjs or the pancake house, same price point better food. One weird thing is that the area that we sat in seemed unfinished. It was like it had been a patio but they enclosed it but you could see right through to the outside through a few cracks and it didn't quite seem up to code. I definitely thing this place serves up the best hash browns so I will be back for more of those! read more

Brail's restaurant is my favorite breakfast&brunch restaurant in Eugene!! Especially i go to 2nd branch cuz service and food are great :) Also i love atmosphere and decorations in the restaurant. Eggs Benedict is one of my favorite food there. I usually drink iced coffee, but staff recommended that macha green tea for this time which was a great recommendation!! Yummyyy ;D Don't try to hesitate to visit and try their food when you are or visit to Eugene! read more

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I don't want to overgeneralize based on one experience of a day when they admitted they were short-staffed, but... the corned beef hash obviously came out of a can, which is inexcusable in a place that claims to be a serious breakfast joint (and charges $12.95 for it!) The barista does a good latte. The servers were friendly, doing their best under challenging circumstances, but they did get orders wrong and forget stuff. I was in a bit of a rush, so let it go. Maybe on a normal day if I'd ordered something else---but I doubt I'll chance it. read more

This place has been around forever and is just amazing. I love brail's and use to go as a kid and still go early in the morning or before a duck game. The food is amazing, hash browns are crispy and seasoned well, eggs always done to order and the waffles and pancakes are great. They have a good lunch to which is worth checking out read more

Delicious every time! We sat at the counter and our waitress was super sweet and makes a mean chai tea!!! The space is small but they work hard to serve meals quickly with every employee having a great attitude. Enjoy! read more

Brail's Restaurant - Joy's Special! - Breakfast & Brunch Near Me - Eugene, Oregon

Brail's came recommended by a local and we are totally glad we listened. First, I have to start by saying that Joy, the Owner, has the most appropriate name of all time. I fancy myself a cheerful person, but next to her, I seem like I might need a nap. Lol. She is a bundle of smiles and positivity. Next, the service is top notch despite being completely busy. They are efficient, but not pushy or short with their patrons. They were happy to answer questions. You really feel welcome there. The diner decor is something that cannot be emulated or faked, it can only be achieved with time and old architecture, and they've earned cute-funky status. So you're probably wondering if the food lives up to the hype, awards, and service. The short answer if YES. I had two poached eggs, french toast, a sausage patty and strong iced tea. My husband had two fried eggs, hashbrowns with a side of gravy (which was really meant for me :)) sausage and an English muffin. All were cooked to perfection and the eggs looked to be fresh and pasture raised (high yolks that are dark orange, not pale yellow.) My only sad thing to report is that we live too far away from Brail's to visit daily. Thank you Joy and Brail's Staff for the royal treatment and filling our bellies before our long hike! read more

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We ordered pick up on a Saturday morning for 5 people. I liked that they put all of the orders not only in recyclable containers, but also lined them with foil, which is beneficial not just because that means we'd still be able to recycle them after using but so that any juices didn't run through the cardboard-like material. Some of us ordered breakfast items and a couple of us ordered versions of the noodle bowl. I'd had their breakfast before (in my opinion breakfast items are hard to mess up so I don't usually go out much for breakfast) so I tried something new and got the chicken noodle bowl. It was ... meh. I can't describe the chicken, it was strange, it wasn't shredded, cubed or sliced. It was something weird in between like shredded/sliced/ground. That's a bit questionable to me. Flavor wasn't amazing so I feel like there's not much to say. My sister had the spicy pork bowl and felt the same. She came across a funky piece of meat and decided to stop eating then. Most of the group agreed that the home fried potatoes could have used more seasoning. So the experience wasn't stellar. read more

Seriously my favorite breakfast in town. BUT, the item I get always comes with a side and toast. I am never ever asked what I want for a side or toast type. I have to ask every time in addition to my food even though the menu says that it comes with? Aside from this, the last 4 times I've gone, I've never gotten toast. The waiters don't come by until the end of our meal to ask "did you ever get your toast?" ?! Obviously I didn't but it doesn't matter after we're all done eating? read more

Brails on 5th is absolutely delicious. I had the porkchops and believe me these are not your garden variety of chops you get at most diners. In addition I ordered a side of fruit and got a great combination of fresh cut melons, pineapple, strawberries and mango. Lastly the barista made me an exceptional latte. What really makes this place shine are the people. Great service! read more

My girlfriend and I came in for breakfast on a Saturday morning. We were seated almost immediately. We both ordered the veggie Benny with sides of hash browns. Everything was amazing and came out quick. Very excited to return. read more

Brail's Restaurant - Veggie Benny - Breakfast & Brunch Near Me - Eugene, Oregon

The only reason why I'm not giving this place 5 stars is because of the service. This plan can hire a couple more people to help out. My partner and I got our waters almost immediately, afterwards our server proceeded to sit and take orders of 3 tables that came in and seated after us. We were ready to order. I just thought it was rude. I feel discriminated against here don't think we will be coming back. Hire more help Brazi read more

I like this place. Since I travel so much I try to find local places that have consistent quality at a reasonable price. This place has it. Food was good. It was also a comfortable place to sit for a while over breakfast. New decor, current but not pretentious. Friendly and fast service. Staff was great. My only complaint is the music... wish they wouldn't just play the radio station... commercials and morning DJs and jingles have a way of making the breakfast less relaxing. read more

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Finally made it down (for breakfast) to this new Brail's location on 5th where Keystone Cafe used to be. Since it is essentially replacing Keystone Cafe, there's bound to be some comparisons drawn. So, might as well address those before getting into the review. Keystone was sort of legendary in certain circles and they did their thing here for a long time. It was kinda hippy, kinda stoner, kinda veggie, and kinda unrefined. Brail's has it's own scene (Best Hangover Breakfast, etc). The two did not really intermingle much. Now, I gotta be honest, I was never a huge fan of Keystone. The ingredients were never in question (and they had great coffee), but somehow the meal never came out that exciting or enjoyable. The seating seemed to be in a constant state of chaos. But it fit with the area and I couldn't help but feel kinda cool hanging out there. Anyway, when I heard Keystone closed, I wasn't nearly as disappointed as my vegetarian girlfriend. When I heard Brail's was buying it, I was interested in seeing Brail's take on the spot.. If you've never been, Brail's has the whole college diner thing locked in and they run people though with efficiency and militant attention to detail. It's known for decent prices, large portions and crappy coffee. The food is good, but they aren't trying to make anything healthy, high quality or expensive tasting (and we don't want them to). It's just honest food, sort of homemade tasting and nothing amazing or terrifying. And it's definitely consistent. In this new spot, they have applied this ability to be consistent, this attention to detail, to the max, making literally what is essentially a detached annex to the original Brail's in a new location on 5th Street. I'll explain. The food is precisely, exactly the same. The hashbrowns and omelets taste the same. The gravy is the same. The somewhat sour tasting light roast coffee tastes EXACTLY the same as the original location. It is almost as if they ran out of space to move northwards within the building in their old location on 17th and Williamette, and simply set up the next seating area 12 blocks up. If you were visually impaired and told someone to "take me to Brail's", not knowing that this new location existed, you would not be able to tell the difference by the food, drink, menu, staff, or almost anything. So yes folks, you read it here first: Brail's is now a chain. So, I was a little disappointed. I mean, I like Brail's alright, but I was excited to see what creative thing they could do here. I really liked the coffee house idea they did during their last expansion. But they just copied Brail's. Which hey, is a winning formula, but not anything new. So, positives: One thing I think any regular at Brail's knows is that Saturday and Sunday mornings are crazy there, and there's always been a feeling that they are trying to cram too much business into too small of a kitchen. The new place seems to be opposite and so the food was way more consistent and well-cooked during a busy Saturday than the OG location. Also, the plates are squares here. And you can eat Brail's kinda outside! Negatives, the service wasn't great. That was a bit surprising because Brail's has the best service. The tall white dude with the bowtie (can't remember his name right now) left the original Brail's to do real estate. He seemed to be a strong leader for Brail's service team and really it was second to none in this town of slackers ;). But they managed to keep it pretty good in the old location in spite of losing the star quarterback. Here I think they have some B players who need to step it up. Of course it's light years ahead of the Keystone anti service ;). Also, I feel like this is nitpicky and uncalled for, but I hve thought for a LONG time they need to fix the effing coffee at both locations. I know they roast it and I also know there are people in the organization who know how to make good coffee. But something in the process for the house brew tastes kinda sour and not quite right in both locations. Sour coffee is usually a sign of brewing too long at too low a temperature. Look, keep the roast light enough to have 3 or 4 cups without exploding. But turn down the sour. Who knows, maybe it's bad on purpose, and I should shut up :) One other thing I missed was the presence of the Asian tornado known as Joy. It would be good to see how the space reacts to her presence. I hope to see her there on a future visit. I will come back here (in addition to the OG location) more times I am sure because it's just slightly different way to get Brail's food...and I'd like to see the place take on a life of it's own over time and have a few special menu items. But if they don't, that's okay. You can count on us, the drinking population of Eugene. 100% We'll be visiting again the morning after our next Jäger bomb binge! read more

I have a new favorite breakfast place in Eugene! Friendly staff, fast service, cozy decor, specialty coffee and tea drinks (even a brunch cocktail if you want) and delicious food! I love that you can get straight up traditional American style breakfast or mix it up a bit with a rice omelet. Love the crispy hash browns and if you go for lunch, be sure to check out the noodle bowls. Great fusion of Asian-American food. read more