Absolutely LOVE the work Tina does. I showed her an idea of what I wanted.. And she designed something absolutely fabulous! Not only does she do great work, she's nice and works quickly. 5+ stars for sure. read more

Botanic Nails - Gel mani (with design) by Tina. - Nail Salons Near Me - Redlands, California

Tina was awesome! Showed her a photo of what I wanted and she did an amazing job. Would definitely recommend this place in the future. read more

Botanic Nails - Nail Salons Near Me - Redlands, California

I've been coming to this salon for over a year! It's the best place I've gone in years. I go to Tina and always schedule an appointment and always get taken on time never have waited or anything! They do accept walk ins but I would recommend booking an appointment. They specialize in gel polish. Do amazing designs I love this place and for over a year have had an amazing experience here with my nails I love love Tina :)) thank you botanic nails read more

Botanic Nails - Always love my nails! By Tina - Nail Salons Near Me - Redlands, California

I am honestly surprised by all of these negative reviews because I have never experienced some of what people are saying. I've been coming here since I moved to Redlands almost 2 years ago. I always go to either Helen or Destiny, they are always extremely friendly and do exactly what I ask of them! The prices are higher than most nail salons, but I am ok with that because of the quality of work. My gel manicures usually last 2-3 weeks... NO CHIPPING! The ONLY reason I didn't give 5 stars would have to be the wait time, no matter if you have an appointment or not you always have to wait. read more

THEE BEST NAIL SHOP EVER! I have been going here for five years and wouldn't think of going anywhere else. I have never had any issues with my nails lifting or even breaking at all. I highly recommend making at appointment. Tina and Helen never disappoint! read more

I had a 3:00 appointment, and I don't mind spending the money but not if I am not given a full pedicure I paid for the deluxe , She skipped the callous treatment, the gel treatment and the massage My daughter lives in Redlands and only goes there I texted her to find a different place, because that is not ok You should get what you paid for read more

If you want beautiful nails with amazing service then you have to come to this nail salon. I love the work they do. Tina is amazing!

If I could give 0 stars I would. This place needs to be inspected and re-evaluated. This place is an absolute JOKE. They do the very minimal sanitization and clean up in order to make another dollar. I thought it was a joke when I went in to get a mani/pedi - the pedicure chairs were dirty, they did NOT clean/sanitize/or even put a bag in the pedicure buckets. I am still appalled. The woman that did my nails (along with everyone else doing pedicures because I paid attention) began cutting and shaping my nails with dirty instruments that I clearly saw her use on someone else. She even filled my nails down with what looked like a year-old-file.... the only type of attempt at sanitizing the nail instruments was when there was too much buildup and she dipped them in the same water as my feet. It was a poor cut and shitty job. She didn't even get all of the polish of from the last manicure as well as not applying a new clear coat. I know you may be thinking :Why didn't you say anything? Or Why didn't you leave? Well, I wanted the inside scoop of what this place was really all about so that I could warn all of you that looked this place up on yelp! FAKE NEWS THIS PLACE IS HORRIBLE read more

See all

I absolutely love Botanic Nails. Helen does an amazing job and takes her time to make sure your nails are done correctly. She does designs really good. She's very artistic. Tina is also amazing! I've been everywhere from Murrieta to Moreno Valley and have yet to find a place better. A friend recommended me and the prices are reasonable. I say if you can't afford to spend the money then don't go because this isn't a "whatever" nail salon. It's top of the line work and I will definitely return! Check them out, you won't be disappointed! read more

Botanic Nails - My wonderful nail job along with my toes! - Nail Salons Near Me - Redlands, California

I came here because of the hype around their Instagram page and I've never regretted a decision more...waited 45 minutes to be seated. When I was finally seated the lady was so rude and I can't explain the amount of pain she put me through when cutting my cuticles. Three separate fingers on just one hand were bleeding. She never once said sorry and her fix for it was to dab this painful liquid soap stuff all over them...which burned sooooo bad. The quality of my gel mani is close to pathetic. I'll include a photo too. When I went to the front, I told the guy that she cut me up pretty bad and I was hoping for some type of apology since his nail technician lacked empathy but all he said was "okay". I wanted to walk without paying and looking at my nails now I really should have. Don't go here!!! It's terrible. read more

Botanic Nails - Three separate fingers on just one hand were bleeding from the lady cutting my cuticles. Terrible quality. - Nail Salons Near Me - Redlands, California

I have gotten gel nails over the past 3 years so I am very familiar with how it's supposed to be done. This place obviously just want your money and they don't care about what they are doing. I had this non-English speaking lady yesterday named LINDA (WHO WAS STRAIGHT UP RUDE), and she was shaving my natural nail with the acrylic machine shaving thing they use and I asked if she please not shave my nail that way but she still did it while talking so loud in her foreign language (I'm sure she was complaining).. I also asked them to do a certain simple design and she said "can not do".. so I ended up getting something I wasn't planning on as she was rushing me to make my decision. And so I found a picture of the style I want but still completely did not even come out anything like what is in the picture. It was $40 and but it was sloppy so I ended up taking it off when I got home. WILL NEVER GO BACK TO PLACE AGAIN, BESIDES NO ONE IN THERE BOTHER TO SPEAK ENGLISH SO YOU CAN'T REALLY TELL THEM WHAT YOU WANT DONE. THEY ARE ALL SUPER RUDE. I WANT MY $40 BACK LINDA (but of course I wish i can say in Vietnamese as this lady spoke 0 english but if she spoke english to me- maybe I just didn't understand) read more

Honestly there pedicures are terrible and they don't use sanitized tools what so ever. There acrylics are nice and last but for the price and shop it's not worth it. read more

Honestly haven't been back in so long but every time I went there it was a great experience my nails always came out perfect, there is a guy in there who always did them I am going back in 2 weeks to get them done again so I'm excited and can't wait. read more

Horrible customer service. I had a 12 o'clock appt, but had to wait over an hour for the nail tech to start my nails. After waiting 20 mins past my appt time I asked the front desk how much longer the wait would be, he said about 5 mins. 25 mins later I still hadn't been seen and asked how much longer it would be. The front desk person got an attitude and said "he'll finish when he finishes". As I tried to explain to the person that it's bad customer service to have a person wait that long past a SCHEDULED appt time the guy started yelling, knocked over items, and said I could just leave if I didnt want to wait. Despite the good work the nail techs present on social media sites I will never return to this salon! The extended wait and the tantrum the staff member threw were unacceptable. Frankly, I can find a much better salon w/ better quality work and staff members that know how to treat paying customers w/ respect and proper customer service. read more

I was drawn to this place because it was local and their Instagram page showcased gorgeous nails!! Boy do I wish I'd read these reviews BEFORE spending 6-months trying different nail technicians there. This place is extremely overpriced and I've never paid the same amount twice, which is a bit sketchy to me (and don't question their "prices" unless you're prepared to get a rude response). They charge you for EVERYTHING. They use all gel polish, mainly (I believe) so that they can charge you for it. I got charged to dab a little glitter on EVERY nail; at the end it was like $50+ for a fill and glitter when their pamphlet states a fill with gel is $22+ (that "+" will eat you alive). Oh, and don't ask for a basic pedicure because that's REALLY what you'll get...nothing. I still have dry skin and I just got my toes done yesterday. I've never been to a more unprofessional place in my 16-years of getting my nails done. I'll say, the only reason I am looking for a new place is because my amazing nail salon of 12-years sold to a new owner and it wasn't the same (and I would drive 30-minutes to get there). My first experience with just simple gel manicures wasn't too bad, except the nail technician was late EVERY TIME and blamed me for not letting her know I made an appointment; isn't that the job of your appointment guy that does nothing but make appointments and greet customers? My mistake, for a second I thought you all were running a business here. Then, when I wanted to try acrylic I was sent to a different lady who didn't seem to know a whole lot about acrylics to begin with. So I researched Instagram and decided to try Destiny; she seemed to do nails more my style (and yet not too over-the-top like some of the other technicians). My first experience was positive; the next I happened to be running late. I got there 10-minutes into my appointment time and she'd started working on someone else. The front desk guy and her exchanged some words in their language before I see them move the girl to another station. I sit down and Destiny proceeds to chastise me for being late and not calling; slightly unprofessional in my opinion (granted yes, I was late but my last nail salon gave 15-minutes before moving on). The third appointment I had with her was just completely unprofessional. She was 20-minutes late, rudely asked "what do you want?" and when I showed her, she said "no, I'm not doing that because you won't like it." So when I asked for suggestions she ignored me, proceeded to paint my toes and although I asked for a design she continued to put clear polish over the top and sent me to her nail station (NO design). Then when I asked if she had a gel color to match the toe polish I'd brought in she rudely responded "you have all the colors right in front of you; if you don't see it, we don't have it." She then got huffy when I asked her to cut my nails down (which I'm sure she also charged me for) and was extremely rough with my hands. I'm a mother of two with very little time to myself. So, naturally, every 3-weeks I look forward to this spa time and getting pampered. Well, if that's what you're looking for DO NOT GO HERE. I couldn't get out of there fast enough and will NEVER go back. read more

First...I've been coming here for two years now to get my nails done and will continue to. Why? Because they do amazing designs. For that, I'd give five stars. However as time goes on, they are so darn busy that they just herd you in and out like cattle. I think it would be nice if they would just learn to tell people that they are booked and unable to take anymore customers, come back another day. I don't get the friendly customer service that I used to. I feel like a number and they are hurrying because there are several more people waiting in line behind me. If you are wanting a simple pedicure, I'd go somewhere else where you can relax. *Always make an appointment and call to see if they are running on time. ** Always get a quote for what your design will cost a head of time. The last two times I was rather shocked at the price I ended up having to pay. Next time I will follow my own advice here. read more

Worst experience EVER!!! On 10/1/18 I went into Botanic Nails for a simple manicure. Lin was the technician that was assigned to do the service. Before I continue, I should state that I am currently in manicurist school working towards my license. Since starting a couple months ago, I have become well acquainted with the Board requirements for the disinfection and sanitization of implements (sterilization is not required in the state of CA.) With that said, when Lin pulled out a NON-DISPOSABLE nail file and attempted to file my natural nail with it...red flag #1. I stopped her immediately and asked if she had a disposable one. I did not want her to use the same nail file on me that she'd been using on every patron before me. She told me that didn't use disposable nail files but she agreed to at least get a new file from her supplies. I was satisfied with that. After filing and buffing my nails, when it came time to clean my cuticles, she pulled out her metal cuticle nipper from an UNLABELED plastic container. Red Flag #2. The board requires implements to be labeled in a container that says "soiled" or "clean". Her container said neither. I stopped her before she could use the nippers and asked her whether the nippers has been sanitized and disinfected. At this point, she got very upset. She snatched the manicure bowl from under my hand and told me she could no longer complete my manicure because "I was asking too many questions" from the minute I sat down. I calmly stated that as a customer, it should be totally acceptable for me to inquire about the sanitization of your implements ESPECIALLY CONSIDERING THEY WERE NOT LABELED. She starting talking very fast in Vietnamese and told me to leave the salon and refused to complete my manicure. She didn't even offer another technician. I was in utter disbelief!! Once I realized that she was serious (up until this point it hadn't registered that she was that upset) I asked to speak to the manager. She stood up as though to escort me out and told me there was no manager there to speak to. No other technicians in the ENTIRE salon came over to deescalate the situation. I felt humiliated!! All because I was concerned about my nail health!! I took a picture of her license and calmly left the salon. I rarely write reviews but I couldn't let this one slide...I had time today!! I wouldn't recommend this salon to my PET and if you are considering trying this place out, do yourself a favor...don't. read more

Ive been coming here for some months now. I will continue to be a loyal customer because the customer service is good. They deserve more than three stars. read more

Nails were done by a rude woman in the back , believe her name was "linda". The sign outside states that a full set is $19.99. I asked for short, coffin shaped, no design or gel and she said it was thirty dollars after she already glued the tips on. I asked why was a it advertised as $19.99 & she said bc of the shape it costs more .BS! as she did no extra filing that normally takes place with other basic shapes . I feel like they charge- overcharge whatever they want. She didn't speak to me the whole time only to ask length color etc and when I asked her to make them a little shorter she said they wouldnt look good and then spoke in her native language to the worker next to her who looked at my nails immediately after she said whatever the hell she said and laughed. HOW IS THIS TOLERATED? We shouldn't accept horrible treatment by any business, no class . It won't be by me anymore as I will find somewhere who deserves my money. I would pay double for good & pdofessional customer service . You won't get it there . read more

I was visiting my daughter in Redlands and thought it would be fun for us to get pedicures together, so she found Botanic Nails and we were excited to start off our day with an enjoyable relaxing pedicure together. Well, it was actually one of the worst experiences I have ever had in a salon. The pedicure was ok but the way we were treated had left so much to be desired. We had decided to get a flowers painted on as we often do and asked for the samples of designs so I could choose. The lady who was doing my pedicure told me that they didn't have any and to look on instagram. Well, I was only finding the crazy fancy designs and all I wanted was a simple flower. II told the lady this......but she said they didn't have any designs there. SO, when I went to choose my polish, I noticed a bunch of fake nails with designs! Yep, I found one. Wish she would have offered these. During the service, both ladies seemed cold and even colder when they offered additional services and we politely declined. We did get flowers though. Really unusual in a nail salon. Usually they are so nice. They want your business! When we were ready to leave, there was no, "oh wait, we will help you put your saddles on", but finally, the lady who did my pedicure helped me but no one offered to help my daughter with her saddles. No direction with where to pay. So we stood at the front and I asked if they take credit cards. The lady who did my daughter's service pointed to the sign that said, "we accept credit cards" and looked really mad. She probably wanted cash. She told me the total and I asked how much the flowers were for both of us and she gave me such a glare. Seriously! I mean we could not believe how she was looking at us. I paid and tipped and I regret tipping. We left there with the most awful feeling. You are supposed to leave a salon feeling good and be treated well. I would never recommend this place and will never go back. I am shocked at the other reviews. Wish I felt good about my service. read more

I used to go to Botanical nails before and received good customer service. Today they were rude and not welcoming. Aside from that I love their designs but will never go back after seeing my manicurist put the tools (specifically the cuticle cutter) back in the "clean box". Then used the exact same one on my best friend. UNCLEAN, UNSAFE, RISK OF INFECTION read more

Design was cute, but hated the service. Don't like my nails being drilled. Other places will scrape the gel off so your nail bed is not damaged. They drill it so it's faster. The cuticles were drilled off and there was no massage or scrub with my gel nail service. I can go somewhere else where it's cleaner. I didn't appreciate them constantly talking in Vietnamese, don't get me wrong I'm asian too but it's a bit rude to have them talk about other people. My nails weren't even shaped evenly. The nail station is unsanitary where they didn't change the towel for the next customer...gross! read more

Work is good. But they were very rude to me. I was the only black customer in the store, not saying that has much to do with the service I recieved but what other conclusion can I draw. The lady I switched chairs with was treated with respect...I asked the price of a design and was told 12$, then was told it was 22$, okay wait...she just said one thing, the guy said another. He then said it's 10$ extra cause of gel...okay so if gel is part of the design and it can't be created without it, why would she say 12? Then the lady starts yelling, you only asked about the design. I hate being misinformed, so I just got paint so I wouldn't lose my temper and I could leave. I just don't understand, im paying you for a service not abuse. I had no problem with the price, but I dont like feeling like I'm getting taken for a ride! read more

At this nail salon some of the workers are a lot better than others. I've gotten my gel nails done here many times and the workers that do the best job, in my opinion, are Lina and Tina. These two pay very close attention to detail and take their time. Other than them I haven't found anyone else that does a good job. read more

Botanic Nails - Love my Christmas nails with simple ornament designs. Very different from the usual sparkly Christmas nails. - Nail Salons Near Me - Redlands, California

See all

This place sucks, it is very dirty, it was smelly and the staff is rude. I was very disappointed with how they hurried us through trying to rush us out. I wasn't satisfied with the treatment or services they give. It is very disappointing to be treated less than. The staff over charges, for things you didn't ask for, then laughes at you, when you remind them, you didn't ask for that. read more

I've been here about 10 times for manicures and pedicures I come with my girlfriend she comes a lot but recently she has noticed a decline in customer service and quality it seems that the techs rushing thru the job in order to get more done throughout the day when they used to take more time and care to the job read more

Super friendly and creative. They have pretty awesome nail designs with an Instagram dedicated to it. You can even come in with a picture of how you want your nails and they can replicate it. I highly recommend Mindy. She's super sweet and awesome at manis/pedis. This place gets pretty busy so I recommend coming during off hours. Also, it says walk ins welcome but bc it's so popping during peak hours you may have to wait a long time so...trust when I say come during off hours! ;) read more

See all

HORRIBLE. I wanted coffin nails, was charged EXTRA for the style, and they came out looking squared. Then I was yelled at for asking her to fix it. On top of that. The nails were uneven. Some were longer than the others. Never going back! read more

Hands down Tina, Helen, Mindy, Jennifer are all great!!! Been coming here for years and always leave happy!

Nail designs are super cute. Probably the best nail artists in the area but their customer service is horrible. They make you feel bothered for being there and they rush through service. I did give three stars because the two times I went there and showed them a pic of what I wanted, they totally came through. Like I said, great nail artists but bad customer service. read more

First off, I usually go to I love nails in rancho but I wanted to try this place out due to their Instagram because I loved their designs. However, they are rude, work way to fast and are over priced. The girl who did my nails worked so quickly she didn't even do a good job. Also, she did the gel way to thick and now some areas look BUBBLY, It looks horrible. Overall, For a fill and one design, it was 42 bucks. A fill was 25 plus gel was 12 bucks plus the design, 5 bucks. I normally pay 30 for what I get done on top of a fill and where I go does a WAY better job all around and have much better prices. Lastly, this place just doesn't even look sanitary to me. I am Never coming back. read more

Horrible horrible work! Paid $60 including tip for gel mani and delux pedi, they rushed did a horrible paint job, filed one of my nails crooked, spent less than a minute massaging my legs, just overall terrible service and work. Ugh. read more

Botanic Nails - Look at this terrible work, just done yesterday! - Nail Salons Near Me - Redlands, California

See all

I was very disappointed that the chair I sat in was the only one that didn't work. I thought it was part of the spa pedicure to have the massage chair. Then I noticed that the tubs were not cleaned appropriate. They cleaned them out but no disinfectant was used. I let the next customer know but they said they did. I was not happy with the service. read more

Awful service. I'm very simple about my nails I don't like pink acrylic and gel. So when I asked that lady to use regular polish she argued with me to get some top coat that was $5 extra. I was a little embarrassed. I kept saying no I like regular polish as I polish in between and dont like how the other yellows and peels. I understand trying to upsell... And expect it at any nail salon.... But to argue with a customer over not wanting it! Wow, needless to say I will not return. Everyone has preferences over what they like... But I don't need to be argued with over it. Just do it, I'm giving you money for it lol. read more

Rude, the"technicians" speak around you and to each other in Vietnamese. The tools they use are not cleaned as they should be. I watched one lady do two different Pedi's with same tools, and she didn't sanitize them in between uses. The language thing would not be an issue if they were not so rude about it. Also, the husband of the owner does pedi's, he is the best in the shop but not licensed. Beware of this place! read more

If I could give zero stars, I would. Very disappointed. My daughters took their grandfather in for a pedicure and the staff would not see him because he is wheelchair bound and could not climb into their chair. Last I heard, that's discrimination. Where's the sign indicating you can't accommodate those with disabilities? Certainly not posted. What salon can't do pedicures outside of a stationary chair, anyhow? Can't be that good then. No thanks; I'll stick to my mom and pop salon close to home where I get the sense of being welcomed, regardless of my abilities. I don't care how popular you are with the locals; every customer matters. read more

Is you want a design that's new or different ask for Tina she can do anything. I would give this place 4 stars but their manicures always come out super thick, they're decorated perfect! But I don't like thick nails. This place is really big on Instagram check it out for design ideas. They never say no to a design! They can do anything! Also it's gonna be pricey, so I only come here once in a while when I want a design. read more

Not great. Bad customer service. Left some of my old polish on and when I pointed it out she said the new one would cover it. What?! Ok. And I put my own flip flops on. Thanks girl. Oh and the massage sucked. And I'm pretty sure she didn't clean the pedicure bath after I used it. Yuck. read more

I feel as if everyone comes here for the same reason, designs! I came here for about a year and saw the service decline almost every time I went in. Do not get me wrong, the artists are good at what they do but I definitely think that the service could be better. I used to schedule appointments and closer to the last of my visits there I would walk in for my appointment and the owner, Tina would tell me "I didn't talk to you, you didn't make an appointment" Two of the girls I see at my regular salon I go to (Pretty Nail's down the street in the 711 shopping center) used to be employee's at botanic and they are both very talented. The best way I can describe things here are that the prices went up and the quality of service went down, way down. read more

I found this place through Instagram. I fell in love with there designs and wanted to try his place out. It wasn't too far from my house so I decided to get a full set of acrylics with a fairly simple design. I wasn't impressed. My nails were bulky and I felt like the lady was rushing to get done ( I really hate that). I like my nails super square and she kept filing and they ended up be rounded around the corners. Within a week my nails were lifting and one even broke off. I think l paid between $40-$45 and I felt like that was too expensive if they were gonna fall off in a week. So for those reasons I won't be returning here read more