Most passive aggressive manicure ever. I called this place around 4:40, knowing they closed at 5:30 to ASK if they would have time for a gel pedicure and a full Gel-X set. I would've completely understood if they said no, but the guy told me yes. Great! I arrived literally a couple minutes later, and a really sweet lady started on my pedicure which was great, and she's the only reason I gave the place 2 stars instead of 1. Then another nice lady started removing my old Gel-X. I asked the two ladies again if they were sure they had time for the full Gel-X set, because part of me was considering just doing a basic gel manicure after getting my old Gel-X removed, just to be out of there quicker. They both assured me that YES, they had time for the full set. I thought, that's really nice of them--I'll tip well. Well apparently a third nail tech, who was working on someone else's manicure, would be the one to do my Gel-X set, but needed to finish up with her current client. Once she did, she came over, visibly frustrated that she had to do another service. I understood she was probably tired, so I gave her the benefit of the doubt and showed her nothing but politeness the entire time. What was not okay was her overall demeanor and how poor of a manicure she gave me--I'm still a paying customer and I would've tipped her extra had she provided better quality service. First off, she had no patience for my Erb's Palsy in my right arm that has very little range of motion (i.e. can't turn my hand over on its own without using my other hand to force it, and can't bend my arm back far at all without my elbow sticking out in a weird way) because it made it difficult to hold my finger directly under the little overhead UV lamp she set up. Pretty much every manicurist I've ever had has not had a problem with my condition and it has not slowed down their speed of service in any way. It just caused a minor inconvenience for her because she couldn't force my hand to be at the perfect angle, which only added to her frustration. Aside from that, she filed my nails so quickly and carelessly after she got the Gel-X on. I had to ask her to soften the corners of the nails (square shape) so they weren't so sharp, because obviously she had no intention of doing that, and she sort of quickly filed the corners for a couple seconds each, still leaving them sharp and shaped almost like those ugly duck nails from 2010. Then I had to ask her to please cut away some of the dead skin on my cuticles because she had no intention of cleaning them up at all either. She didn't say yes or no, just stayed silent and pissed off and cut away at like 4 of my dead cuticles, and they still looked like shit. She didn't bother putting a base coat under the color gel polish, and I have little bubbles on one of the nails where the powder debris from her drilling the Gel-X nails got trapped under the polish. Not even some lotion on my hands after they sat in freakin acetone for like 15 minutes earlier during the Gel-X removal, and never asked me to wash my hands. Just wanted me the f out of there. The way I can describe her overall energy was like you could practically hear her cussing me out in her head. Here's the thing--next time you're going to be pissed off about a client being in the salon past closing time, simply say that you don't have time. Don't say yes--not once, but twice--and then punish the client with poor service and a bad attitude. It's not my fault the owner agreed take me in, nor was it in my control that the nail tech had to finish up with her client before getting started on my manicure. I could've just gone somewhere else nearby that closed later but had lower Yelp ratings and gotten the same quality of manicure but at least with better customer service. read more

Divas Nails Spa - Debris from drilling under the color polish and gross cuticles - Nail Salons Near Me - Highland, California

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First review I've ever left since being on yelp, very disappointed. I've been coming here for YEARS for my pedicures. They always turn out perfectly. Went in today and wanted a full set; left with two nails all the way fucked up lmao Tracy had been removing the set I had on, midway I had said nevermind to the set. My nails were cut up and bleeding, why would I want to continue to place glue on top of bleeding nails? Let's be serious; will not be coming in again. Her demeanor changed when I said I no longer wanted anything. Very sad read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

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Went in after my workout this morning for a fill , the guy sitting in the front is rude. He needs to stay home. Vibe felt like I was at a bar with the music , idk dude thinks he's at home. He needs to be professional, don't recommend!! read more

I decided to try this place because Luv It Nails wasn't doing it for me anymore (zero massage time, overpriced)....i like it here! Each time I've come, they've opened sterilized tools, and the man who works in the front has been nice, offers me water bottles. Each time! This is my new spot until further notice :) read more

I had a bad experience today with my tip powder mani, very disappointed, the lady doing my nails wasn't nice and she also was working at the front desk at the same time as she was going my mani, another very nice lady was doing my pedi and I really like my pedi and even her attitude was nice, sadly not going back to this place after my rushed and bad experience, very ugly looking nails... read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

They do a pretty good job but I am not sure if they sterilize their tools between customers. They no longer bring out sealed and sterilized tools, and instead they seem to use the same tools they used for the previous customers. Also, their prices have nearly doubled in such a short time. read more

Today was my first time getting a pedicure and the person who did my nails and was very sweet I felt relaxed afterwards and good vibe in general so therefore I definitely recommend diva nails and spa read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

horrible spot I couldn't even get them redone cause the woman left and they were closing. read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

Went back to salon today due to nails chipping owners husband called for tech come to daddy! I asked why chipping since they are dip told she put gel nail polish on top of dip nails. Asked to have redone told would have to pay $30. Asked to just have fixed added more gel and top coat. I asked tech why she charged me $100 for her work she said cost went up told her not informed of price change not right. Owner and husband went to back room unhappy. Will not be back to salon so shady and another time owner over charged me $10 on my debit card always pay cash when you go there. Beware of this place. read more

Divas Nails Spa - Dip nails with rose gold on pinkie and index finger!$50 - Nail Salons Near Me - Highland, California

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Have been going to this nail place 2 years . The girl u use to use Jenny did not come back from Covid when she did them my nails lasted over 2 weeks. I did dip powder. The staff is all about the money. I like Daisy she isn't available lots of times. They are really friendly with new people coming in hoping to get their business I guess. The last several times the same procedure was different in price by more then a few dollars. Last few times nails chipped and broke less than a week after. I used different people. With my schedule I can't make an appointment. read more

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Been here twice and they kill it every time!! Super friendly, great prices, services are always 100! read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

The shop is so cute! Thanks to Mae for taking such good care of my feet and nails. The shop even catered to my grandma and granddaughter. Family is everything! A big shout out to you for being so kind and professional. read more

Ask for Ryan he goes a great Job and takes his time, you don't feel rushed! And they are not overly price. read more

Divas Nails Spa - Waves. - Nail Salons Near Me - Highland, California

Quality service but hella overpriced The vibe is nice and relaxing but their receptionist is rude. I don't understand why they hired her. She has an attitude and is very dry. I had gotten an acrylic set and pedicure from them. Both were high quality but again, overpriced especially for a fill. $60 for a fill? Ridiculous read more

I asked them if it was possible to fix the bubbles that were in my nails and they said I could come back later on to fix them if there was an issue. Since they didn't want to fix them I just paid and left no tip. The color is see through and I left very unhappy. Safe to say: listen to these reviews, there's a reason why they have bad ratings. Save yourself your money, don't come here. read more

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I called the shop today after I had my usual nail place canceled on me. My birthday is coming up and I really wanted to treat myself to a fresh new set of nails. They were able to get me in the same day! I was lucky enough to have Kim do my nails. She did an amazing job! She used an organic powder dip to give my nails a beautiful natural ombré color. She listened to what I wanted, was very nice and gave me the perfect set! I'm so happy and I'll be booking my next appointment with her. read more

Divas Nails Spa - Nude nails by Vivian - Nail Salons Near Me - Highland, California

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These ladies were amazing!! I came in with my four month old daughter. The nail tech was sooo gracious and did my nails one hand at a time to let me have my other hand free to tend to baby as needed. She suggested I do gel nails and she was completely right since regular polish would not have dried quickly enough! When my baby was fussing she even allowed me to breastfeed her right there without feeling embarrassed. When little girl was tired of sitting and had enough another nail tech offered to hold her while we finished. My baby was smiling and cooing at everyone as she was walked around the nail salon. Everyone had a smile and didn't make me feel unwelcome because my baby started to cry. They all tried to comfort her and she left smiling and happy and so did I! It made me feel so good to finally be able to have my nails done. And she did a great job! read more

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Best salon in town. Highly recommend, A lots of colors selections. Technicals are specialized in design amazing design. Come check them out, if you want some phenomenal nails and service. You won't be disappointed! read more

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Don't waste your time ladies their prices aren't what they tell you they are and when asked how they price their sets they can't even give you a straight answer as to how much they each nail is or what the prices are or how much the prices go up according to nail length. Never again will I be coming to this nail salon. $70 for a basic dip nail color with 4 added tips and to have your cuticles cut off. When I ordinarily called and they told me $45. I never write reviews ever but I left very unhappy with their customer service, I felt deceived and robbed. This will be my last time ever coming here and I will let all my friends and family know. read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

3 star review because all the techs I've seen here do an amazing job so it should be 5 for them! The customer service from the front desk could be better though (0 to him). I about walked away my last visit. I had come in for a fill and showed the man at the front desk the nail color on my hand to which he asked me what the name of the color was. I told him I wasn't sure because the lady from the front picked it out (after the one I initially picked that day was out). He then handed me the unorganized bin of colors to try to find the color and told me that my dip could not be filled and I would need a brand new set ($60). A kinder explanation would have been appreciated. I'm no expert to know that dip couldn't be filled. Never going back after such treatment. I've other places to spend my hard earned money that would at least be welcoming. read more

Divas Nails Spa - Dip set - Nail Salons Near Me - Highland, California

It's really a hit or miss with this place.. Nancy & Kathy do really good nails. But I came In Friday evening (10/11/19) for a gel pedicure ($45) and a full set acrylics gel ($55). I left with thick , uneven nails that looked like I already needed a fill. I feel like the girl who did my full set rushed to get them done. The pedicure started before & ended after she was done with my nails. Throughout the days I've taken pictures of how my nails kept getting weird day by day. I woke up Saturday morning and my gel on my nails were bubbly. And Sunday it got worse. I called In Monday to let them know and the lady kept shushing me on the phone while i was explaining to her my nails issue. She said "come tomorrow" called in Tuesday to see if anyone was available she said "come tomorrow" which is today and now my gel has opened & started ripping. Went in and she said I ruined them myself even though i showed pictures. With the dates on them. No refund, nothing. read more

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This place is a hit or miss. Usually go to Tracy and she does a great job but she wasn't available today so another employee did my nails. They are extremely lumpy. I asked for almond nails and he gave me stiletto but told me he was fix it. Unfortunately, he rushed it and now I have lumpy/uneven nails. I usually pay 60 with a design here but was charged 60 for just one solid color that didn't turn out nice today. read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

Went last night for a much needed pedicure. Very disappointed in the service provided, the whole service was very rushed and not thorough at all for the price and package I selected. Next morning my GEL nail polish is chipped in the center and looks like I'm getting an infection. The tools used did not look sterilized and the file appeared to be used. I can't believe I still tipped!! read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

After being a loyal customer since day one, I have now had a very negative customer service experience. My mother (also a loyal customer since this spot opened) bought me a gift certificate for Christmas. I've been saving it so i could get my nails done before I moved. I brought it in today and apparently the gift certificate (which should be equal to cash) expires after six months, and it has now been a little less than seven months. They said "too bad" and charged full price. They didn't even offer me a discount. After coming here for years, and spending a lot of money, uploading pictures of my nails to yelp when they asked, they weren't even bothered to offer a discount because the gift certificate expired. I still like the various nail technicians there, but I guess it's just as well I'm moving if this is how they treat their oldest customers. It is also actually against federal and state law to put an expiration date on a gift certificate. I mentioned this to the man I have seen FOR YEARS and he refused to acknowledge it because he said the expiration was on the gift certificate. So whatever you do, do not buy a gift certificate here. They will go against the law just so they don't have to give you $30 credit. read more

Two of my granddaughters visited yesterday 2/20/19 for pedicures. This is the result of an irresponsible technician... not sure how she cut the toe.. not a cuticle not the nail.. the toe.. tried to stop bleeding.. then SUPER GLUED the wound before disinfecting. Charged $37 for this! Trip to Kaiser Urgent Care.. doctor stated the glue didn't stop bleeding.. wound not clean.. prescribed a strong antibiotic. If my granddaughter wasn't so young (16) would she have been treated so neglectfully?? Why wasn't a parent called.... why did this person not involve a supervisor who might know how to deal with a bleeding wo Call to Health Department is next! DO NOT GO HERE... After speaking with management. Nothing. No apologies no offer of refund or payment for the visit to Urgent care or medication! These people could care less! PLEASE DO NOT USE THIS SALON. I wasn't looking for a profit just to have my out of pocket loss replaced. HEALTH DEPARTMENT is going to follow up read more

Divas Nails Spa - Results of irresponsible technician - Nail Salons Near Me - Highland, California

I had an appointment with Divas Nail at 12:30pm and I called the day before to schedule. It was important for me to get there and have it done at 12:30pm and be out by 1:30pm because I was on lunch break. When I got to Divas, it was PACKED and no one greeted me until 10 minutes later and was told to put my name down and wait. I said I had an appointment. They didn't care. So I walked out and went to another nail salon. They loss my business for sure. I don't care if they are cheaper or I don't care if they are good AND I DOUBT THEY ARE. There customers service SUCKS BIG TIME!!! read more

I love divas!! I been going to Lyn since she worked at stylish nails across the street from where divas is currently at, so basically over 10 + years. All of the divas staff are so nice and lovely! They always treat my family & I like royalty. I love my girl daisy, she's the youngest staff there and understands allllll my needs :) overall, I love this business. Thank you for making me feel so beautiful every time. read more

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Nice people here! Great salon, lots of colors, affordable pedicures starting at just $18. Not a far drive from my in laws in Redlands, this mamma needed a pedicure! Divas looks new, it's been around for three years and they seem to attract clientele who come back. Excellent service, we were given cold water and smiles. They sure appreciate your business and are so welcoming. T did an awesome job for my Pedicure! Will be back read more

Divas Nails Spa - Nice pedicure chairs. - Nail Salons Near Me - Highland, California

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Absolutely amazing work by Nikki !! I love my nails this is my first time back at diva nails since the beginning of the pandemic and I love how quick and clean the salon was I've been coming here for years I'm glad they're still open now ! read more

Divas Nails Spa - SNS dip powder v shaped French nails almond shaped. - Nail Salons Near Me - Highland, California

Awesome place! They take their time and get it right! Pedicures are bomb! They are perfectionists!!! read more

Divas Nails Spa - Amazing place! They go above and beyond what you ask for. Pedicures are awesome!! Most places rush you through they don't. - Nail Salons Near Me - Highland, California

Amazing spot for my manicure and pedicure! Everyone is so nice with fast service! Will be back soon read more

Divas Nails Spa - Gel nails - Nail Salons Near Me - Highland, California

Worst experience ever! They had water puddles leaking from the ceiling .First and last time I go in, I went in for a walk in for three people and for some reason they gave up one of our seats for someone else. When getting my nails done the lady cut my toe with a nail file , not even a TOOL, and after telling her that it hurt she still continued to file my toenail cutting it even more. After complaining all they put was an ointment. This is ridiculous. read more

Really enjoying my nails! First off, two of us came in on a Saturday afternoon and they were busy but there was no waiting for pedicures. Their foot spas were clean and well maintained and they had plenty of staff helping out so it was super easy to get service. Got their highest level spa pedicure and it was a really great price. Decided at the end to get acrylics on my fingers with a design that required more than just swishes or flowers and they easily accommodated me. Again, nice price on quality work. Lee did the nail design for my acrylics and also showed me some of her other, really nice, sample work. I'll definitely be going back. read more

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Very friendly, got what I asked for. Very fast service. They were very careful on everything read more

Divas Nails Spa - Love them! - Nail Salons Near Me - Highland, California

I came here on a Saturday around 11am. It was a little packed so I had to wait about 15mins to be seen. They did my pedi and full set simultaneously which cut the time in half. I I showed the tech a picture of what's wanted (see below left). I think it's close enough. I will most definitely be back for a fill. The prices weren't too bad. $35 for my pedicure (they have cheaper options, this is just the one I chose) and $60 for my full set plus $5 for cubicle removal. $105 total read more

Divas Nails Spa - My nails are a week old n still look good - Nail Salons Near Me - Highland, California

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Nice spot in Highland. I've been a couple times now and think this is my new go to. I don't go regularly because it's so expensive but everything is these days so just be prepared. My tech, Daisy is awesome. I added a butterfly to my toe and she was having a hard time with the paper but didn't give up until it was perfect. I need to pay her a visit soon! read more

I went in again for the third time and was helped by Daisy. My oh my she is such a sweetheart and treated me so good! She helped me choose a color for both my finger nails and toes, we shared good conversations, she did an AMAZING job on my finger nails, and she just had such amazing energy. She's my new go to! read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

I waited a long while before I posted this review. I use to be a HUGE fan of this place. I've been coming here for the last 5 years or so (I've even recommended to multiple friends & family) but as time has passed, the customer service was truly DECLINED. From the front desk to the nail technicians, the pushiness to get a different service from the one that I requested, to getting a different color from the one that I asked for has been insane. I loved coming here but after the service that I encountered today, I realized that I no longer could continue to support a business who has little disregard for their customers especially if that person is my mom. I brought her in to get a manicure/pedicure. When the nail technician realized my mom didn't speak fluent English, she requested me to translate services-- this is no big deal, we are very use to it. As I was getting my service, my mom tells me that the color that she got did not look like the color in the book. I politely told the nail tech is she could do another coat as the color looked like it needed one more to match. She told me that she has asked my mom if the color was fine & my mom said yes. That is not what happened, she told my mom "color bonito" which my mom answered "yes", the color was beautiful. If for the entirety of the appointment, you have been asking me to ask her what she wanted to get done, why would you not ask that question to confirm at the end? She then walked away to sit down & get her nails done by another technician. I then asked if my mom could get a different color for her toes as she was disappointed with the other color, the woman doing her toes then made a snide remark "okay, she can't change it again". At that point, I was more stern & replied that we were sure of the second color. The attitude from both technicians was completely unprofessional. There was no suggestions as to how things could get fixed, just a "it is what it is" attitude. Had this been the first time that I've experienced an attitude like this, I would have given it another try but at this point, I no longer feel comfortable coming into a place like this. I have come in & gave gotten my nails filed down way too harshly, been cut with the cuticle scissors, & etc. All things that I could have overlooked as someone having an off day but when you voice a concern & it is met with a careless attitude & rudeness on multiple occasions, that is where you lose me & my family as customers. I will no longer be coming here & advise you read all the reviews before deciding to give this place your business. (Please look at picture for example of their "work") read more

Divas Nails Spa - Also, please look at how my cuticles were cleaned up. There was no acknowledgment that I had been cut. - Nail Salons Near Me - Highland, California

It is sad to say but I had to leave Diva Nails I felt like Kathy wasn't doing a good job like she use to do in the beginning I felt like she would go super fast because of how busy they always were. My nails started looking half done and her designs were getting poorly. One time I let her pick the color and design thinking she would know why I would like since I've been going to her for a year and I was wrong that was the worst decision I made my nails looked like something I would never pick in my life. This place is always busy and it feels like they rush you so they can move on to the next. read more

Divas Nails Spa - Nail Salons Near Me - Highland, California

My and my mom always come and they always take us in right away, we sometimes make a appointment and, daisy does my nails and nickki does my moms nails. Daisy is almost nerve on time for the appointment and always is doing someone else nails when we get there at our designated time. But overall the wait for daisy is no problem because she always does a good job. Nicki is extremely fast if you are in a rush. The guy at the front desk is extremely funny once you get to know him. Whenever me and my mom walk in they are always welcome read more

Divas Nails Spa - These nails are from the last time I got them done. - Nail Salons Near Me - Highland, California

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