Horrible service! I'm a fan of the boiling point restaurants ! And this places was the worse ever !!! It took forever to get a table even when tables were empty. We order appetizers and we never got them out ! They forgot !!!!! Our drinks ... we had to remember they were needed our drinks . We ended up canceling our appetizers and only ate our soup ! The bathroom was nasty dirty and the floor wet ! To top it off no toilet paper! What a nightmare!!!!! read more

Went to have a family lunch and not only was the food great but the service too! (Props to andre).

I wish I could give zero stars because there are SOOOO many tables open, SEVEN workers and 23 people waiting outside. Despite that, the workers leave open tables because they don't want to become busy. We waited two hours. When they told us we were next, it took 32 minutes to get us set up on ONE table. Even as the next party. Very disappointed as I love boiling point but will not be coming back to this location. read more

Boiling Point - Here is a photo of all the empty tables - Taiwanese Near Me - Artesia, California

I had to update my review. Service is better these days and food is still good! One dude I particularly appreciated for non-overbearing but attentive service and should've got his name. Food isn't for everyone but if hot pot is your jam-this is a solid, consistent choice. So, expect to wait on busier days because it's a fun spot, but a weekday lunch- you should be good to go read more

Amazing food with tons of flavors that will awaken all of your known and unknown culinarily tastes. The place is a bit small and very popular, so be ready to wait a bit. Don't get me wrong, the food is definitely worth the wait. Make sure to get your number as soon as you arrive. The machine is on the left side of the entrance. So far I have had their Thai Flavored and Four Beef dishes. I only do the medium spicy level and I was able to handle it. I wouldn't recommend the high spicy level unless you can handle it. The servers are very prompt and friendly. They walk around refilling your water and broth if you wish. This place has definitely become one of my favorite restaurants in the Los Angels County area. read more

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Boiling Point is amazing! I love soup, stew, hot pot, shabu shabu etc., and I love BP's variety of choices. I got the curry flavor and it was so rich and creamy! There are so many different components to this dish and it will definitely leave you full. Sometimes there is a wait time that takes awhile, but there is plenty of seating inside! read more

Boiling Point - Taiwanese Near Me - Artesia, California

I always came to this location because I enjoy the food but I'm legit never coming back to this location ever again. I put my number down @ 8:00pm I understand the wait because it's a Friday. So I didn't mind waiting but this ticked me off to a point that I'm not returning. Also bad service as well. I'm waiting outside and the host is calling out the numbers and no one is responding so she says it 3 more times as a "last call" so I received my text that I was next. The party next to me was waiting as well and they were before me and they got sat down so I'm waiting outside to get called in. Then I see a couple come in and show them a text and she signaled them that they were gonna sit at the booth. Yet I was next because the party in front of me was A110 and I was A111 so when I saw that she went to sat down that couple. I was upset because she didn't say anything she walked to the back, so I went to ask her why wasn't I next if I was supposed to receive my table. She said she had to give it to the couple because they were before me even though I told her that she called the numbers out three times and none of them show up. She didn't even apologize or anything she said just had to give the table. I left bc I wasn't going to waste my time where common practice where people don't show up for their table it's for the next person. So unprofessional. read more

I got the Taiwanese spicy pot. Keep in mind that this pot is bigger than the other ones, most likely because it has a ton of toppings. The only spice level you can get is flaming spicy which was very spicy for me, but it was still enjoyable to eat. I think the boiling soup made it feel extra spicy and my lips were burning after I ate! The broth also reminded me of the spicy Mongolian hot pot broth, specifically Happy Lamb's spicy broth. Service was ok. We asked for extra time to decide our order which we thought was like 5 minutes but ended up much longer so we had to flag someone down. We also had a hard time getting the bill because it took forever to ask for it and to get the receipt. They did frequently check to see if we needed more broth though. They were nice but slow in some areas. *extra note: My sister wanted to order Thai tomato and asked if the broth was tomato broth because she doesn't like it. The server said that it was beef broth and there were tomato toppings, so she just asked to remove those. Someone else came to our table later to explain that Thai tomato in fact had tomato broth and she had to order a different pot. It was no big deal, but it would be nice if they put what kind of broth is used in each pot on the menu to avoid miscommunication. read more

Boiling Point - Taiwanese spicy hot pot - Taiwanese Near Me - Artesia, California

Worst boiling point location only because they never seat guests fast enough even with empty tables! I purposely come during off hours with 4 empty tables and still do not get seated right away. Also, there's always a bunch of tables not cleaned... for a long time. I love boiling point but this location needs to train their staff to quickly address this issue. I've been to other locations and don't really have this issue anywhere else. They are fortunate to have a big enough space for customers. Hopefully they can use that to their advantage and get customers in and out. read more

Always hits the spot with its meat & veggies & all the other things in it! Perfect hot pot whenever ! read more

Boiling Point - Taiwanese Near Me - Artesia, California

The wait time on a Wednesday at 7:30 was surprisingly quick! We got seated immediately and already knew our orders. The food spice was really good, I got mild and it was perfect for the taste. The servers were super nice and constantly filled our waters up (I drink a lot of water eating spicy food). This is my roommates and I's favorite place to go for our semesterly dinners. read more

Boiling Point - beef - Taiwanese Near Me - Artesia, California

Wish I could give more stars cause the food is good, but the service is terrible. My husband raised his hand to try to get a server's attention, they gave him eye contact and walked away. Service here has never been good in my experience and it just gets worse every time. read more

The food is always good, though I wish they would bring back the Japanese miso. My biggest complaint is that they often run out of soups. I've came here 4 times in the past 6 months and half of those visits they didn't have the soups I wanted. We decided to dine somewhere else instead. Service can be hit or miss. Sometimes they are really attentive; and at other times it can take a while to flag them down. read more

I've become a regular at this location. Good as always! My favorite is Miso soup and korean bean paste soup. Yummm!!! read more

Boiling Point - House special - Taiwanese Near Me - Artesia, California

Highly recommend going to this place on a very cold day. We always get their Milk Curry Soup, and it is always consistently delicious! We've tried other places. but our taste buds keep bringing us back here! Come when they open so you don't have to wait long. read more

This Boiling Point location is always pretty busy, but they have a lot of workers. It depends on the day but during weekdays the seating time isn't too bad and the food comes out quickly. When it's a cold weekend the wait time would usually be 30 minutes to an hour. What's best about boiling point is they already give you all the toppings in one hot pot so you don't need to choose but you have the option to do so for additional toppings. I like their other menu items including Boba and me appetizers! Their upgraded rice bowl with fried onions and gravy is always a favorite I get it every time and pairs so nicely with the food. read more

Boiling Point - Taiwanese Near Me - Artesia, California

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This place messed up my order so bad. Ordered 2 beef pots, 1 mild, 1 medium, both with rice. Got my bag and came to my car. One of the pot started leaking in the bag, which I think was because they didn't close the lid completely. Came home, opened the bag and inspected both pots. My rices were missing. Zero rice. Both pots were missing vermicelli. Now I'm left with half empty pot, no rice and no vermicelli. We were nearby so just ordered but I'm regretting my decision. This place just never improves. read more

I love Boiling Point but today's experience was just not it. Decided to give this location a try again and it was a huge disappointed. First off, the wait is extremely long compared to other locations. We got seated after an hour of waiting. I understand they were understaffed, but they forgot one of our orders so it took even longer. After some time, they finally brought it out. After paying for the bill with a gift card, we realized they had charged us for an extra hotpot. They were unable to refund us on the gift card. We were told we can come back next time to "redeem our free hotpot." However, not sure how reliable this is without a gift certificate. Overall, it was a bad experience. They didn't do anything to compensate for their mistaken and now we have to return to this location for the remaining balance of our gift card :') read more

Loyal customer since the first store opened in Monterey Park. But the service in this Artesia location is questionable. Got here around 11:05, more than 80% of tables are still available. Servers from other locations will ask you just go get any table. Instead, server here just ask you to wait outside. I didn't get seated after 20 minutes. I have nothing against any of servers here, their altitude is fine. It's just that I find this seating procedure very awkward and not customer friendly. And in business sense, this is not an efficient business practice. read more

Boiling Point - More than 10 people are standing under the shed right outside the restaurant while there are plenty of tables available. - Taiwanese Near Me - Artesia, California

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Don't bother calling to put in a pick up order...this location doesn't answer their phones! (And they turned off their delivery service via Postmates.) read more

Boiling Point - It's absolutely ridiculous that you guys won't pick up your phone. - Taiwanese Near Me - Artesia, California

I wish there's an option for zero star cause they don't deserve even a fraction. This place is just getting dirtier each time. I don't like posting bad reviews on a business but for the safety of people's health, it must be known that you can find all sorts of nastiness in your food. This time, hair. Worst part: short, wavy and coarse resembling pubic hair. WTF. never again. read more

Boiling Point - HAIR on the inside the container of a to-go noodles bowl - Taiwanese Near Me - Artesia, California

First of all, this place only has 4 tables available and that's the tables outside. Dine in is still unavailable. I got here around 1PM on a Friday and there was no line. However, the 4 tables were all occupied and I had no choice but to wait for about 20 minutes until someone finished eating. The place is located at a busy strip mall in Artesia. Same mall as the 99 Ranch market so there was tons of traffic. Imagine how it was like before the pandemic. That means this place could be super busy when everything opens again. This was my first time at any Boiling Point and I can easily say that their food was great. The boiling point special had a little bit of everything. It was like a sampler and most likely the best way to introduce yourself to their food. For sides, you get 3 different dips which was all tasty and easily complimented the explosion of flavors. You also get a choice of noodle or a bowl of rice with your soup. Then there's the free tea that comes with the lunch deal. A choice of jasmine, black tea and etc. My lunch experience was quite an adventure. I really enjoyed this hot pot place and it was nice even on a hot day. I wasn't sweating buckets because there was a nice breeze and it was just perfect temperature. I only deducted 1 star because there was only 4 tables available. Had I arrived there 4 minutes later, I would've been behind a big party and I would've been screwed with the wait time. read more

Boiling Point - Side of rice and the free tea during lunch time. - Taiwanese Near Me - Artesia, California

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Overall decent. Wait time is a waiting game. Waited about 35 minutes even though there was only 3 people ahead of us. I got the Taiwanese spicy and it was very very spicy but bearable. The tea was great! Service was also awesome! Tables are spread apart and had a overall good time and good meal! read more

Boiling Point - Taiwanese Near Me - Artesia, California

just want to Thank Jared and John and the rest of the staff for their awesome customer service on Tuesday May 2. They were quick to have us seated even thou the restaurant was packed on a Tuesday. This location is very popular so have some fucking patience. These guys work their ass off. Not everything is fast food and is instant dopamine like Instagram. Jared was super kind and spot on to take our order. Jared was able to get drinks, vermicelli all in one go. Jared actually remembered my girl and I from a previous visit. John was able to help us with our drinks too. He was always ready to work and very proactive in getting things done. They are super hard working so give them raises! DO YOU HEAR THAT MANAGMENT? THANK YOU JARED, JOHN, AND THE REST OF THE SUPPORTING STAFF FOR ALL YOUR HARD FUCKING WORK. read more

Boiling Point has turned into one of those chains that fake a wait. Typically, it means that they have enough waiters and a lot of space, but they still make parties wait for a table. This Boiling Point does not have counter space which is different from the one I typically go to in Rowland Heights. We went on a Saturday night, and we were seated within 10 minutes, which I do not consider bad. However, the waiters took their time getting our order and with different requests. At a certain point, I felt bad for them because it seemed like they were having a miserable time being there (which leads to, is it really their fault or management's?). Halfway through my meal, I noticed that the restaurant was half empty. The parties seated had their foot already, and there was a line out the door. If I were one of the individuals waiting, I would have been annoyed, but I was glad that I was able to be inside with my meal. read more

Always loved boiling point for years but came here last week and Had food poisoning :( ...

Lunch wait line is crazy, better avoid peak hour. The food tastes good, just a bit too small for me. read more

Boiling Point - Taiwanese Near Me - Artesia, California

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Came for lunch, 2:00ish, inside had plenty of tables, dirty and not ready to be turned over. However there was a wait of 3 parties. Maybe they are understaffed, maybe they are over whelmed. But its not the middle of a rush for sure. Waited for a couple minutes inside and was told to sign in, after explaining I had already done so. Was told to wait outside. I respectfully said ok. After glancing at all the dirty tables that had not been cleaned to be reused. Luckily there is a RESTAURANT next door! Will post that review soon. What a let down, this boiling point was a favorite. Service, service, service read more

So I usually come to this location (pre COVID) because it's the closest Boiling Point from me. Everything tastes fine, but my only complaint about Boiling Point in general is the price point and some of the pots are sparse in ingredients depending on the flavor you choose. I've probably tried almost every flavor, my favorites are the House Special, lamb, or beef; and if it wasn't even more expensive, the Taiwanese Spicy. My lower star review are complaints for the last two Door Dash deliveries I've gotten. Prior to today's order I ordered the BP Fresh Beef Set and the Drink Bundle (2 drinks for a cheaper price). Food was fine but they had only sent one drink. I had checked off green milk tea only, because I wanted two, but only one came and was still charged for the bundle. Today's I ordered a BP Fresh Pork Set with the BP original broth and another drink bundle. Food was fine again but probably will switch out broth choice in future orders. In my opinion the original broth is not as flavorful. I learned my lesson from last time and chose two different drink flavors, two came this time. BUT reaching the bottom of my Passionfruit tea... I found the cap of their drink shakers sitting on the bottom. Ew. At this point I'm a little confused on what I should do but I am pretty disgusted. Perhaps I just won't order delivery anymore. read more

Boiling Point - Shaker cap in my drink - Taiwanese Near Me - Artesia, California

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Food is great but get a one star for service. Not giving one star for one time, everytime i come here the service is HORRIBLE. Tell me why theres 5 clean tables but they make us wait 30mins. After they sit us, we say we are ready to order and the server says one min and leaves. Goes to 2 other tables that comes in after us and takes their order. I have to kinda yell "excuse me we are ready". After many trips here and seeing how bad the service is, got fed up and gave a one star. read more

My kids like the food, it's constant lately, I only do take out since it's tiny and my kids are crazy. I order online since they don't answer the phone. Food is usually good to go with the occasional missed extra rice but I always check before I leave these days. read more

Me and my boyfriend love this place I swear we come like four times a month and we still haven't gotten sick of it! The waitlist can get busy at times so there can be a wait, but they take your order and deliver your food really fast so it's honestly worth it. Angel and Jared did a really good job on our last visit and I wanted to shout them out for their service. It was super busy but jared was working so hard and getting the things we needed really fast despite everything. Angel was answering phones, paying out customers, and bringing out checks at the same time u go girl, she told me how long she was working that day and i applaud her. They both need a raise! I will come back just for them :) (and the sauces) also their playlist is lit so you'll be dancing as you eat read more

John and Daniel are the best! The service is impeccable and I literally can't believe this place never misses and is like my immediate go to comfort meals. Korean bean paste here with the no meat and vege broth !?! Like hello count me in. Ambiance here is comfy as well dim lightening and lively and is always busy! read more

This place is notorious for not having rice due to broken rice cookers, etc. disappointing considering they started all you can eat rice this year. I eat here maybe about twice a month and I'd say 3 out of my last 6 visits they did not have rice. When I called one time to see if they were serving rice, they seemed confused on the phone on why I was asking ‍ read more

Soup is consistent, fair priced. Limited flavor options but filling. Servers can feel rushed at times but that's expected to keep wait time short. Environment is relatively loud so not for very intimate occasions. read more

This is my favorite Boiling Point location because the taste is always consistent! I'm basically a regular here and I always get amazing service, especially from Lillian. The most recent time I went, she was our server and she ensured we always had enough water and napkins! The wait can be long but the food comes out so quickly. Definitely worth it. read more

Decent food at a good price. The food is good but not great. The seasoning and flavor could be better. Lunch time pricing is such a good deal as they give you a free tea drink to go with it, which is usually around $5 on its own. Long wait can occur during peak hours. read more

Staff is very nice and the hotpots are good. I've been to different locations and they're all consistent in quality and service. Any of the hotpots are food but I wouldn't recommend seafood since they don't give you much seafood. More bang for your buck if you go for meat or veggie based. Don't order the green noodles, tofu pudding or pomelo jelly since it's just packaged goods you can get from a store for half the price. Literally got the green noodles and came in an instant ramen plastic baggie. Staff is always excellent. Wait can be crazy though. Came at 3:00 pm on a Sunday and it was a 45 minute wait. They text you though if you sign up on their ipad. read more

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Seem very unorganized and inefficient. Wait was long, which is understandable. But they don't have a system and will take orders in random order of their liking - even though you sat before everyone else. Table settings at our table weren't even ready and the staff only seem to service the tables closest to their register area. Also noticed our sauce at the table did not have a lid and I thought that was pretty disgusting and unsanitary as well. read more

Boiling Point - Gross - Taiwanese Near Me - Artesia, California

Went in and burnt the hell out of my mouth, but is was worth it , a power punch of flavor, flavor flav ! .... We were seated fast nice waiter some stuff here I never tried before. It was different for me and I liked it . Oh ya when they say spicy they are not playing it's hot !! So be careful. Hot in temperature and in spice. read more

Boiling Point - Hot food when they say spicy it's spicy - Taiwanese Near Me - Artesia, California

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