While the food here for adults was astounding, my children's food and the customer service had me leaving with a bad taste in my mouth. When we arrived the hosts, there were 3 ladies standing up there at the time, we encountered were less then enthusiastic, just a simple "hello, how are you doing" with a smile would have been nice. After being lead to our table we waited a lengthy amount of time to be greeted by our server. Which was surprising because overall you could tell it wasn't busy. The menu had a very good selection. I ended up getting the rotisserie chicken with Mac n cheese with a salad on the side. I won't lie my food was very good! My children got Mac n cheese with French fries and the hamburger with French fries. Which was an astounding $6.50 that didn't even include a drink, that was an additional $1. So in total $7.50. Usually the price points of children's items don't bother me, but after food was brought out I was shocked. My daughters mac n cheese was the exact same size as my side of mac n cheese, and the amount of french fries was laughable. I literally counted 8 french fries, 8. I wish this was an exaggeration. Same goes for my daughters hamburger, I think she lucked out with 10 french fries. They are 11 and 8 so these portions were not enough to fill them at all. I would have brought up this up to our server but she only appeared moments after our food was deliveries asking how everything tasted. We hadn't even taken a bite yet and I hadn't even noticed my lacking in children's food. So we just said everything looked good. She wasn't present for the rest of the meal until the end when bring us the check. So we left disappointed and my children hungry. I did end up sharing my food with them but it still wasn't enough. Maybe consider making a "bigger" kids version. read more

We usually go to the Bobby Q in Glendale and have never had a problem. First, we waited about 45 minutes for two people, understandable, they are busy. We got seated at a high top table for two which was wobbly and when we pointed it out, a table cleaner said he would bring us some wedges to put under the legs. We never saw him again and the wedges had been forgotten about. We befriended the couple next to us when their food was delivered to us first instead of them. Our waitress was very sweet, but she was very busy with a table of 8 that we didn't get much attention. Drinks weren't refilled until we were almost done with our meals. Our new friends waited over 30 minutes just to get their check. Food was just average. Tracey the manager was very professional in helping us and discounted us appropriately. She has extraordinary customer service. read more

We love this restaurant. We have never had anything here we didn't like or wouldn't order again. Everything is so good. Our favorites are the brisket quesadilla, smokehouse burger, Mac and cheese and the big blue van beer. They have a lounge area you can sit in and order drinks and appetizers until your table is ready. It's a bit pricey but it's worth it. Definitely one of our favorite places for a date night. read more

This is the best BBQ restaurant in town. Literally everything was top quality, from the fresh squeezed lemonade, to the moist rotisserie chicken, to the crutons on the side salad. The price was very reasonable. I look forward to coming back as soon as possible! read more

This was our first time here! Our server Brandon Y. was absolutely phenomenal, he was on top of everything and answered every question we had! My family of 3 split the whole hog platter! So much delicious food and had enough to bring home! The manager Drew was super nice as well and kept on checking on us! THE SURPRISE DOUGHNUTS PUT THE ICING ON THE CAKE! Wish there was one in Detroit so we can go there at home! read more

Wow! Second visit and this place keeps getting better by the visit. We've had the BEST service ever during each visit. And the food, it is awesome-- love the qrolls (?), cornbread, brisket, pork, mac n cheese, grilled veges, and ribs are full or meat, juicy, and tender. I struggled to find good bbq in the east valley and I finally found it. Also, they have amazing drinks. Their cocktails are made with fresh squeezed and sliced fruit. Go NOW! read more

Excellent food, great service and wonderful patio. We had 70 people show for my party, everyone has a fantastic time, and they all thought the food was excellent. read more

My family and I went to Bobby Q in Mesa with some family friends. They were very busy which is expected for a Friday night. Some of the tables are crammed into small spaces making it very uncomfortable. The service was sub-par. It took 15 minutes after we sat down to have our drink order taken. It then took 20 minutes to get our drink order. One would expect to have their food order taken at that time but this was not the case. My party sat for another 25 minutes and the waiter had still not taken our order yet. By this time our drinks were empty. I flagged down a bar hop and told him we needed drinks and to order our food. The waiter came over with an attitude to get our drink order. I stated to him that our party was ready to order. He said he would be back in two minutes. Guess what? Another 20 minutes passed. I located the manager who promptly comped our drinks. Our order was finally taken. The only reason I'm giving three stars is because the food was as advertised....Delicious! If you have extreme patience I'd recommend a weekend trip here. I would, however, suggest that you make your first visit during the week when they are not so busy. read more

Delicious. Only thing was I went in on a weeknight to order to go after school. I entered the to go part of the restaurant and nobody was there. I grabbed a menu to look over the choices and was there for a while before a lady in the kitchen noticed me. The manager came out was super nice and sent me to the bar. The staff member who took the to go orders went home sick. The food and service were fantastic as I was leaving with the food a paper was taped to the door letting customers know to go to the bar to order to go. read more

Top notch. The room, the service and most importantly the food!!! So impressed!

Super yummy! Sat at the bar where Drew helped us out... awesome!!!! Shared one of the 4 meat specials with one other person.

We went to for Mother's day. It was a wonderful night with delicious food!! Our server, Caleb did a fantastic job and hooked us up with donuts! read more

Excellent!!! We ate the whole hog! Ribs chicken brisket delicous dessert .yummy, everything made from scratch on premises

this is probably one of my favorite happy hours to go too. they have complimentary cornbread which is so yumm! on top of that, blue moon pitchers for 5 bucks!! and awesome selection of happy hour selections. Our waiter was completely top notch! He waa very customer friendly and fast. I will be back soon. :) read more

Really tasty barbecue in a classy but comfortable western setting. One whole wall opens to the patio which is great in AZ. Nice service, good prices. Good for occasions and good for a week day supper. read more

Okay so I'm absolutely in love with this place. I usually don't dig BBQ places and they never seem to taste good to me but this place has definitely changed that. I love the q rolls so much! The brisket is to die for! I don't dig the ribs that much but I guess it depends on what you like? I felt it wasn't as flavorful as I'd like it to be but other than that the food was great! The mac and cheese delish!!! Mashed potatoes bomb.com! The server tony I believe he is mostly at the bar but he is just so amazing. Really provided great service and took care of us real well. Gave us donuts when we were finished too, I can appreciate some free dessert! :) coming here again and taking the whole family! read more

Definitely one of the best bbq restaurants in the Phoenix area. Awesome atmosphere, and good food.

The cornbread and al meats are absolutely amazing!!!!!!! I love this place. My favorite is the brisket sandwich. Always request the spicy barbecue sauce - it isnt really spicy, but absolutely delicious! read more

Sitting at the table now and it's taken 10-15 min to be acknowledged. All the tables you see in the pic were empty when we got here. So the service today was lacking... Ok hold on...we just got our food and... It was well worth the wait. This food is delicious !!! The ribs did have quite a bit of char can you can taste that more over the meat and smoky-ness Great atmosphere minis the flys. It is more of an upscale barbecue restaurant than it is of a Smokehouse lounge. All in all we had a great time and we will be back again, hopefully the service will be a little better next time. read more

This was our first time coming here and I am disappointed that we didn't come here sooner! The service was excellent and the food was great! The mac and cheese was so good, 5 cheeses and that's all I need to say. The rib meat was falling off the bone and the brisket was smoked to perfection. Will definitely come here again! read more

Food and service very good!! However our waiter was unsure of his products! I asked what seasoning was on the fries he had no idea!

First time coming in to Bobby-Q and it was great!! Food was served very quickly, and our waitress, Ashlynn was awesome! Loved the vibe in the restaurant, and we will definitely be returning. read more

sooo good! has amazing food at reasonable prices. service is always great. oowwhh and the donuts at the end! oof to die for! highly recommend! read more

I have eaten at the Bobby Q's on I-17 and Northern. Tonight I'm at Bobby Q's on Stapley in Mesa. I'm here with my wife, daughter and her friend. I ordered the barbecue chicken. It was okay. My wife had the ribs which was fall off the bone and very good. My daughter had to pull pork sandwich and enjoyed it. Her friend had the 12 oz steak and said it was very satisfying. Would recommend BBQs. The staff was excellent waiter was very polite and the manager came to our table to ask how I meal was. Had no problems would recommend this place to everyone . Oh yeah, I love the potato salad read more

bobby q is great i enjoy lunch or dinner ...the best bbq for you money the mac and cheese, potato salad is good ...what's not to like ...they bring hot mini donuts right before you go they are awesome when served hot.....great place when you order the right thing.. read more

Great environment. Friendly staff. Our waiter Joseph S. was fantastic. Food is fantastic!! Love this place. And my favorite part...doughnuts. YUM read more

Eaten her twice and have enjoyed both times. Got the platter, which can feed a family of 4. They support local breweries with a lot of choices on tap. It seems like a big chain, but it's not, local rules! Noticed in New Times that they have started Early Bird dinners as well, smart move for the pre-normal dinner time (3:30). Keep up the great cooking and meals. read more

Being from Texas I have had my fair share of BBQ and it's one of my favorite things to go out and have a family dinner for. But this is not BBQ. Brisket had almost no smoke flavor and it tasted more like a roast. I can't tell you what the meat for the ribs beef and pork tasted like bc he BBQ sauce was so overly sweet. The chicken had a weird after taste due to the seasoning. The only good tasting thing that came from here was the Diablo Margarita I got so that deserves one star. We literally left half our food there. read more

First time here and we had an interesting experience - enough so that it warrants 4 stars, almost entirely for the customer service! Our initial view of the place took in the beautiful tropical plants surrounding the outdoor patio - very nice. The front doors were open & we were immediately seated. (Be warned - it is pretty loud inside.) Our server, Justin Rex, was professional and informative, giving us the history of the restaurant, which used to be Bobby McGee's. He took our drink & dinner orders (Bob's Salad for me with exclusions, Southern Fried Chicken for hubby, Stuffed Baked Potato for our friend). While Justin returned frequently to refill our glasses & the cornbread, it took over 30 minutes to get our food. Although he told us twice that our meals should be coming up soon, after the second time my friend said "You told us that 15 minutes ago...". He apologized & their meals soon arrived. Mine, though, took a bit longer. While everyone appeared happy with their dishes, my salad was sadly lacking. I had requested no tomatoes or walnuts (allergies), but what I got was lettuce, apple slices, cranberries, goat cheese, 4 very small pieces of chicken, and some nut pieces. We let Justin know, and the manager came with a small dish of chicken to add to my salad. (A nearby table patron ordered my same entree salad & it was HUGE! So at least I know what it's supposed to look like.) Here's where the restaurant shines - its customer service! Manager Taylor Branch took "full responsibility" for the error, which I've never seen done in current food service. He kept an eye on us throughout our meal. As Justin cleared our plates, I pointed out the 3 small pieces of walnut on the rim of my salad bowl; he asked if I was allergic, and I confirmed this. I then went to the restrooms. When I returned, I learned that our meals had been made complimentary because of all the trouble we encountered. Taylor came by our table again, extremely apologetic, and both he & Justin asked us to give their business another try sometime. We appreciated that the first item placed on the table by Justin was his business card stapled to a comment card, which also listed his name. It was equally appreciated when Taylor also gave me his business card. (This is a really nice, professional touch.) These two gentlemen went above & beyond the call and should be commended for it. They were definitely worth the tip we left. We will be back! read more

Some of the best BBQ I have had anywhere including Texas and Kansas City. The food is just as good at the Mesa location as it was at the Phoenix location. The service is on point with the general manager Donny walking around checking in with customers and a very attentive server in Taylor. Try the barbecue chicken, the brisket, pulled pork or pulled chicken you can't go wrong. The mac and cheese is the creamiest and cheesiest I have ever had it is to die for. The prices might seem a little high but a 3 meat combo easily fed myself and my wife with leftovers to spare. We even had them cater our wedding reception and the food was amazing. Literally people could not get enough-- that being said, one recommendation would be if you cater to ensure you control portions so you don't run out of food too quickly. We had a lot of big guys who ate more than a fair portion of their food and we ended up running low on food towards the end of the reception.... we had to call in and get more food delivered. Not ideal but we dealt with it. This place puts Famous Dave's , Lucille's etc to shame. read more

Have always had great food but service is a hit or miss sometimes great sometimes can't even get a refill on drinks so price is good for food high for the service most the time read more

Got the prime rib and catfish combo for the wife and I to split. We both really liked it. Great meal and experience.

We were in the are of the Bobby Q and was looking for a place to eat. We had never been there before but decided to give it a try. We were extremely pleased with the quality of the food, the speedy service and the friendly staff. My wife had BBQ Ribs and I had the Smoked Beef Brisket. Both were excellent and we can't wait to return and try some other dishes. It is now on our list of good places to dine and have recommended to our friends to give it a try. read more

their customer service is phenomenal! we ordered a lot of food but the side of fries were lacking and didn't have very many in it. we told our server and he immediately brought over a WHOLE other side of fries for us. He was super nice. and then the manager came over and apologized and was super sweet to us and then gave us a free dessert. 10/10 their customer service is great. and so is their food ;) read more

Average barbecue at inflated prices. Classy atmosphere for a BBQ place. Service was friendly, but my order came out with the wrong side dish. This was quickly corrected. The chopped pecans on the cole slaw added a nice flavor and crunch. The cornbread was good but didn't measure up to the cornbread at Z'Tejas. The brisket sandwich had a generous portion of meat, very little sauce, and a bun that was not up to the task. Had to eat the sandwich with a knife and fork. I enjoyed my meal at Bobby Q, but there is better, cheaper barbecue to be had elsewhere in the Valley. read more

Dalton our waiter gave us awesome service. the brisket dinner was the best and the fresh made donuts are yummy. I will be going to this place every week for sure. read more

Food was good. I am not a big BBQ fan but this was good food. I will be back.

The raving Yelp reviews brought me to this restaurant and the reviews were right on! The ribs and brisket were very good and the rotisserie chicken was amazing. Better yet was the service. I sat by the bar and Tony took care of me. He started off by enlightening me with the choice of beers and brought me three samples to choose from - all were great! Tony then took the time to explain the meat and side choices and made suggestions. On top of that, at least 4 staff members and a manager came by and asked if I needed anything. I hadn't had this type of service in a long time (and I eat out at least 3-4 times a week). I truly recommend this place. Make sure you come hungry because the portions of food are huge. I'll definitely be back when in the Mesa AZ area! read more

Excellent bbq! My family came here for a birthday celebration and it was great. Loved the atmosphere, service was good, food tasted great and my kids loved the donuts at the end. We will definitely be back. read more

This is the best Q in the earth.We have it every day..God bless this place.Goood prices and things jumpen off