With great up-front communication and skilled, respectful, technicians, Barefoot Pools, the company…read moreand its people, gave us a phenominal experience throughout our pool remodel, living up to the excellent reviews we read before hiring them. They replaced our aged-out pool surface from plaster to micro pebble which included treating the concrete and adding a curative to the pebble mix. They installed hand-set iridescent step markers and new directionals, an aerator fitting, safety drain covers, a hand rail and new tile at the water line. It was quite the project and they did it within the projected timeline. Jessica pleasantly took our original call, setting the tone at the beginning and arranged sales rep Brandon to come to the house. He truly embodies the Business Development Ninja title on his business card. He impressed us with his demeaner, transparency and thoroughness at our initial meeting and in their showroom/design center where we chose our colors from plenty of options for the new surface, tiles, handrail and step markers. Project Manager Shawn updated us nearly daily on what to expect and when. As busy as he was, he promptly answered our questions and concerns in detail with good humor and respect and kept everything on schedule which transpired as he described. Massive respect to Zach & Richard & Juan and everyone in the chip-out, tile & surface install crews who each worked diligently throughout the unseasonably hot days. Afterwards, Chad gave a helpful orientation on caring for our pool and its new surface and surprised us with some thoughtful gifts. When it's time to tackle the decking or replacing equipment, we'll be calling Barefoot. We've already called for monthly pool service and look forward to meeting our pool tech Britney who will no doubt impress us as well. They weren't the cheapest of the quotes we took, but we definitely believe they were the best. Highly recommend! (cross-posted) Edited to add a special thank you to Krystle for her prompt assistance and reaching out.

Barefoot Pools did an excellent job redoing my pool in Ocotillo. Chad and Shawn worked together to…read moregive me a comprehensive quote. Communication was timely and detailed. The work crew kept the area clean and were efficient in their work while being respectful. I would recommend using Barefoot pools. I plan to have drain another pool next year and acid wash.

Westmoreland Pool service and repaid have been taking care of our pool for 4 years now.They are…read moreexcellent. Knowledgeable about pool equipment repair and maintenance. Recently had them out for a bead blasting, they restored the look of our black stone waterfall to look great.

Clay, who is the owner of Westmoreland pools asked me very helpful questions over the phone. But…read morewhat was most helpful when he came out to my home is that he understood the problem and why other people hadn't. He was able to diagnose things from a Internet point of view as well as the Pentair pool Equipment. Having knowledge of both was incredibly helpful. We agreed on a next step which when I took it immediately solved a problem that goes back two months of frustration and incomplete solutions. I often say that a professional is the least expensive because they're able to get in and solve the problem rather than just nipping around the edges And prolonging the cost. If you want it done right, quickly, honestly, and fairly I highly recommend Clay with Westmoreland. Larry

Kyle at Radiance has been amazing... My experience with pool service has been a nightmare, Kyle…read moresolved all that, haven't had a green pool ever since I hired his company. I have moved but recommending Radiance Pools for your best experience. Brian McComb

I had house in chandler Kyle had just stated working on 2 weeks ago…read more They had made progress, transparent in communication, even sent out tech on Saturday Cannot wait to see pool in good and mint condition So far highly recommended Evan

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We used them to balance the chemicals and startup our pool after a renovation (we got a quote from…read morethem for the renovation itself, but it was a bit too high so we went with another company). But each time we got the quote or had service this company was efficient, on time, and had good communication. Once he balanced the pool he explained what he added and answered any questions. Grateful they could fit us into the schedule since we were on a tight timeline after new plaster was put in.

Mark made our pool sooooo pretty! We had a lot of calcium buildup on the tile, spillway, and…read morefountain, but not anymore! The process was easy and he took into consideration the outdoor temperatures when draining our pool. The cleaning itself is pretty messy/dusty, but Mark make sure to clean up the yard and leave it as it was. Now our pool tile is sparkling and beautiful!

Didn't answer my call, so I left a voicemail received a text late in the day sent pics and never…read moreheard from again

My pool was ruined by Westmoreland pools. I paid $300 for acid washing and at least $300 to refill…read moreit and we were left with black streaks all over the sides and shallow end. It looked worse than before the acid wash. I was told it would need to be emptied and scrubbed. The owner of Ocean Wave spent hours scrubbing my pool and it all came out without draining it! He cleaned it up like it never happened. On top of that, my pool has never ever looked better or more blue since we've owned our home! He even figured out how to run our waterfall every day! My pool has never looked better! We could not be happier! In a world where no one takes pride in their work, this company is a real gem! Hire them! Thank you!

Did not honor appointment scheduled. Continued to push schedule with unsubstantiated excusesread more

Our pool tile looks like new again! Mark did a great job. He was responsive and good to work with…read more Process was pretty quick, an hour or so and didn't have to drain much water from the pool. We wil

Stay away from this company and owner because once you agree to his service of cleaning your tile…read moreor acid washing your pool you now have to get him to show up. Excuse after excuse over a 6 week period. Originally, Mark was going to drain the pool, acid wash, and then clean the tile. 6 weeks later, still don't have the tile cleaned but now no excuses, just don't return phone calls or text messages. Glad I don't pay anything until the job is completed. One star rating is going overboard!!!!!

Very professional and honest man. Came told me exactly what was wrong with the pool and helped me…read morefix it.

Upfront, responsive, pricing is within range of other companies, but not over the top. Seems very…read moreknowledgeable of how to maintain a pool.

We have been using Urban Pools for years and Alex is the best very professional and knowledgeable…read moreand does amazing work would recommend him to anyone needing pool service/repairs

I have had a pool previously and recently moved to San Tan Valley and I lucked out finding Urban…read morePools. They do an excellent job of keeping my pool in great condition. You also receive an email after which tells you chemical levels,etc., and pictures to go along with it. They go above and beyond, extremely professional, answers any questions you may have. I would definitely recommend them to anyone looking for pool service!! And they are very reasonably priced. 100% happy with them.

We had AZ Vet Pools do our pool drain, acid wash and refill. Chemicals are added on refill -…read morechlorine and stabilizer. This job took 3 days as expected. Thomas was great. He showed up on the day he said he would and did everything he said he would do. Reliable. Good service. Reasonable prices. Good experience. Would not hesitate to call them again.

Manipluated my elderly grandmother into authorizating a 2400.00 Installation a low pool pump. was…read morei given a option or even notified without authorization from home owner the charged us twice for over 4800.00 stay clear this guy's a swindler.