They provide a good service, My pool is about 15,000 gallons they just recently increased their…read moremonthly service from $125 a month to $150 a month and their chemicals have doubled on average. I'm gonna say $215 a month for a service fee, including chemicals if they're providing your service. Do your research theirs other vendors out there that are $50-$60 a month less expensive and that's including chemicals.

Amazing company from the owner down to telephone people this company is by far a 5 star plus. I…read morewanted my chlorinator that didn't work taken out as well as tile cleaned and caulked. They communicated with me every step of the way. Prices are extremely reasonable and everyone was polite , kind, and answered every question I had!

Phenomenal service! The manager Kim really helped me out as a first time pool owner with a…read moremaintenence schedule and affordable services. Thanks guys!

The staff is so knowledgable and helpful, I would recommend anyone who has a pool to shop there and…read moreget advice from the experts!

Great company to work with ! Very responsive team and had excellent customer service.read more

I paid for a raised garden with great fertal garden soil for a 4 Ft by 24 Ft. and charged over 750…read moredollars for the soil that was suppose to be put into this garden!!! Did I get what I paid for - NO I did not get the soil Promises by the designer, They only put in common dirt (Not Garden Soil as Paid for --- $790 for desert soil (Common Plain Dirt) I was deceived 100% and Do Not Recommend then for any work at all, they are very deceiving and We Never would recommend ever ___ We will never de using them at all for anything. I will give them a an A Star Negative 5+ Star rating and say to anyone to NEVER consider them for any work!!!

We used Creative Environments in 2022 to design and build the landscaping for our new home,…read morespending hundreds of thousands of dollars. While the pricing felt high, we were satisfied at the time with the design quality and overall responsiveness during the install phase. In 2026, we reached back out to Creative Environments to inquire about ongoing monthly maintenance for our trees and bushes. An initial appointment was scheduled, but no one showed up. We were later contacted and told there was a scheduling conflict. The appointment was then rescheduled, and someone did come out to walk the property and discuss what we were looking for. Unfortunately, that's where communication completely broke down. Twelve days after the walkthrough, we still had not received a quote, so I followed up via text with the representative who came out. He responded the following day and said his general manager would be reaching out. Seven more days passed, and we still received no communication, no quote, and no follow-up of any kind. For a company that positions itself as a high-end provider -- and that we previously trusted with a very large investment -- this level of customer service is unacceptable and frustrating. The lack of follow-through and communication is appalling. Based on this experience, I do not recommend using this company, especially if you value responsiveness and basic customer service.

Rating: (1 out of 5 stars) I've been a customer of Creative…read morefor over ten years and have seen them do dozens of pools for others. Their landscaping and new builds are impressive, but their pool service is a complete disaster. After years of trusting them, I'm left with a green, mosquito-infested swamp instead of a clean, functioning pool. Despite repeated calls and complaints, they refuse to take any responsibility--it's like they're running away from their mistakes in record time, as if it's a 40-yard dash or a marathon away from accountability. I'm appalled by the lack of professionalism and care. Do yourself a favor: if you want a beautiful landscape or a new build, maybe consider them, but if you care about your pool, steer clear. This is the worst pool service experience I've ever had.

Pros. Location is awesome. The guys in maintenance are super friendly. Jocelyn who gave us a tour…read moreof the community and was prompt in answering our questions before move provided excellent customer service. The mature landscape is nice. The apartment we rented has large bedrooms and good storage with a large patio. It's relatively quiet here. I do like it here and even though the apartments are older I like the layout of the apartment. Cons. The exterior of the apartments could use a fresh coat of paint. There are only two grassy areas. Ants run amok in the summer so be careful with your dogs and kids. The bathrooms are in desperate need of renovation. They paint over the flaws. My bathroom shower stall has old mold and mildew. The shower doors should have been replaced long ago. I often shower at my gym instead.

We applied for a unit at this property because it is advertised as a smoke-free community. We…read moreselected a previously privately-owed unit and paid the application and $250 administrative fee before being informed that the previous tenant had been a smoker. We were not allowed to view the specific unit prior to applying. The smoking issue was only uncovered after our application was approved, and several days later when we were finally able to view the unit. There was still an incredibly noticeable smoke odor present throughout the entire unit. Management acknowledged the issue and offered remediation and vendors to treat the unit several days after our approval when we first were able to see the unit (thankfully before we signed a lease). While we appreciate those efforts, we were not comfortable moving into a unit with lingering smoke due to health concerns and the risk of the odor returning ESPECIALLY in a property marketed as SMOKE-FREE. Had this information been disclosed before applying, we would NOT have applied for the unit. Despite this, management refused to refund the $250 administrative fee, citing a 72-hour policy, even though the critical information that impacted our decision was not disclosed until after that window had passed. We requested escalation to upper management, and the situation ultimately ended in an unpleasant phone call with Elle, which added to the frustration. It's disappointing because the property itself had some potential; however, transparency and disclosure matter, especially when health and safety are involved. Future applicants should ask very direct questions, insist on viewing the exact unit before applying, and get all disclosures in writing.

Sir, Poolwerks was just here at our pool today. They threw…read moresome yellow colored liquid in the pool. Empied the traps and used the net to pick up debris some what. See attached pictures. This pool is un acceptable and a health hazard and has been all summer. There is algae growng on the side and bottom of the pool and the water is cloudy. When we moved in July 2017 the pool was crystal clear and clean.

We canceled service with this company 3 months ago due to a lack of consistency on the part of the…read morepool technicians. When we 1st contracted with them they were professional, timely and left notices every time the pool was serviced. At the end of the summer, they stopped leaving notices and were coming on random days of the week. We keep our pool gate locked so that neighborhood kids don't come in the backyard and it was extremely frustrating to not know when they were going to be at the house. Yesterday, a tech randomly showed up in our backyard saying we were on his route. Like I said before, we canceled the service 3 months ago, so why was he there?! My husband explained the service was canceled. The man apologized and left. When we went out into the backyard later that day, we noticed brokenn plastic pieces next to the pool pump. My husband pulled out the filter and the tech that had come had broken our pool filter... maybe as revenge??? Highly unprofessional and immature. Needless to say, we will be reporting them to the Better Business Bureau and I would not recommend this pool service to anyone!

Everyone at Barefoot Pools is professional and knowledgeable. However Jessica who is the main point…read moreof contact is outstanding! She consistently goes above and beyond to help. My husband Jeff and I cannot recommend this company enough for pool repairs. I just wish they did weekly service in our area!

2 years in and so far so good. No apparent issues, great value for a great quality pool. Still…read morelooks amazing.