1. Urban Pools

0

,

Urban Pools

5.0 (15 reviews)
Closed • 8:00 am - 6:00 pm

Request a quote

Response quality

Excellent

Services - Urban Pools

Pool chemical testing and balancing

Pool draining

Urban Pools Photos

You might also consider

Recommended Reviews - Urban Pools

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

Colin R.

I've used two other companies in our almost 5 years of pool ownership, the first one was not up to par so the second one became myself! I got worn out on it and decided to try a new company, that's when i found Alex at Urban. I am paying a bit more than before, but I am getting 3x+ the level of service and cleanliness! Alex takes the time to make sure that everything is done correctly, chemical and balance, bruising, salt cell care, baskets, etc. I also get a heads up when the filters need to be cleaned for an option to do that (which I do select). He won't be in and out in 3 minutes like some companies are! I have had nothing but a clean perfect pool since bringing Urban on, they have been amazing! Highly highly recommend Urban if you want your pool done right, every time!

kay j.

We have had the BEST experience with Alex..... He is super friendly and very tidy, he picks up after himself every week. Alex goes the extra mile anytime I've asked for help. He was amazing during fall with our messy trees. Thank you Urban Pools for keeping our pool in perfect swim shape all year!! If you need an honest small business owner that is amazing with detail, call Urban

After service...
Tony T.

Urban Pools, LLC is hands down the best pool maintenance company I have ever used. There was a point in time where I was highly skeptical of the pool guys I used and just how much effort and work they put into caring for my cement pond. This is important to me because I have two sons that love to swim and because a poorly maintained pool is a serious eyesore. Well, that has all been put to rest since I started using Urban Pools, LLC. They are great. The communication, work ethic, and the fact that they send me before and after pictures on the days they service my pool all add up to me being a very satisfied and happy customer. I highly recommend them and am thrilled to have them as my pool maintenance company. I even like their logo!

S David O.

This is our second year using Alex at Urban Pools, and we continue to be very happy with the service. We have had a few repairs done, and they were done on time and on budget. Our pool is always very clean and ready to use!

See all

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 2

9 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of kay j.
0
41
3

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Alex is highly knowledgeable, delivers exceptional quality work, and is truly outstanding in his field.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Tony T.
34
53
12

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of S David O.
42
134
169

4 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - Urban Pools

Review Highlights - Urban Pools

“Alex the owner showed up personally and gave a full overview of the things that were wrong with my system.”

Mentioned in 12 reviews

Read more highlights

You might also consider

Gilbert Pool Remodeling

Gilbert Pool Remodeling

(21 reviews)

After hiring another pool remodel company, I fired them after three no shows for starting the…read moreproject. I found Gilbert Pool Remodeling and left a message; I had a return call within the hour by Jake the owner. I describe the project and we set an onsite visit the same day. I wanted a full remodel, Deck, Pebble Tec, and Tile. Jake explained the process and gave me a competitive quote. This was on Wednesday, he started the project on Friday, two days later. The job was completed in less than nine days. He kept every promise and did a fantastic job. His crews were professional, courteous, very knowledgeable and cleaned up after each day of work. I can't say how impressed I was by his team. This is the way you always dream of a project to go, but there are always problems and delays. There were none of these, it went above all my expectations. If you are looking for a pool remodel you should look no further. I highly recommend Gilbert Pool Remodeling; Jake will not let you down.

Please, for the sake of your pool and general sanity, do not trust them with the care of your pool…read more I'm attaching pictures for reference, but these are pictures taken the day of, or the day or two after a cleaning service. They also failed to properly backwash the pool multiple times and just pushed all the water/dirt into the street. I am also attaching pictures of the chemical staining that was caused in our pool because they failed to properly regulate the chemicals. We just had our pool resurfaced in January, so it's been very disappointing/expensive to have to deal with this issue. Jake (owner) consistently talked down to my husband and I when we brought these issues forward. He refused to take any responsibility, even though he had been the only company to service the pool since October. He initially blamed us for the chemical issues, and when we informed him that we never added anything because we had trusted his company to take care of things, he went so far as to ask us if we have a security camera in our backyard so he could verify that. Extremely unacceptable and insulting to treat customers who just spent $15,000 with your company to have your pool resurfaced. He then blamed the water, even though all of Gilbert has the same water, so they should already know how to work with it. We have not used our pool for a month now, because they fumbled around to try a chemical treatment, which, of course, didn't work. We are now having to have the pool completely drained and acid washed in hopes of getting most of the staining off, with a new company. We also found out that there has been a stopper in our main skimmer that was preventing it from working 100%, there are two pieces missing from our pool vac, as well as the hose they installed with the vacuum being too short to completely clean the pool. Overall a terrible experience. If i could give a zero, I would.

Urban Pools - poolcleaners - Updated November 2026

Loading...
Loading...
Loading...