I want to start off by saying that Michael and his wife are amazing. They are so helpful when they…read moreare taking care of your pool. They would always do an amazing job when they are doing your pool themselves. When we started with them they even allowed me to use their pump at no cost to pump the water out of the pool. So generous. However over the last year or so they have, what I believe, gotten so busy that they have had to hire new people or contract out to other pool cleaners. I think this was due to the owners amazing work ethic. However as that change happened the service and cleanliness of my pool declined. Over that time I have had to maintain my pool more than when the owners were taking care of my pool. I had to fix a mold problem myself when one of their fill ins wasn't taking care of it. I have had to also get in the pool myself and clean the drain of things that should have been taken care of. Also I assume one of the randoms that cleaned the pool messed with the valves and it wasn't working very well. I got it back to perfect now and its cleaning perfectly. Maybe my lack of communication with them led to us having to part ways due to these issues and one other, but if a company hires someone to do a job the owners were doing before make sure they are trained well and can pay attention to detail. I would highly highly recommend them to anyone if the owners will be the ones cleaning your pool. However if you can't get them to do it themselves, sadly I can't recommend them unless more training for their employees can happen.

No not hire these people! As a single woman with a large diving pool, I made The mistake of hiring…read morethem after I saw his truck drive-by with his phone number posted on the side. They make you sign a contract which I don't have a problem with and then they tell you that they want to take every single holiday off etc... Which is absolutely ridiculous because the people with pools we typically use the pool for family gatherings etc. during the warm holiday seasons. My main problem with them is that when my filter broke he acted like he didn't know what happened and then told me that I needed to hire someone else to fix it! Leaving me on my own and even more money to spend! . The next two service treatments they left lots of dirt and grid in the pool and didn't even take the time to fish out the debris in the shallow end! Very lazy in my opinion Even after I asked him to remedy the dirty leaves at the bottom of the pool since I was paying them $115 per month! So I went and head and told him that I no longer need his services. When I hired my new pool guy he was very certain that these guys broke my manifold and gasket for my filter he said it had to of been someone pushing it down really hard. So that just goes to show that they're not honest and they do not take care of their clients! Run don't walk away from these people! From now on I'm only getting word of mouth referrals from my friends and neighbors not some phone number off of a truck that I see ! Update! After posting this Review- As you can see the owner is very Juvenile and Unprofessional! He in return attacks my character and my work- Wow! Just goes to show what a piece of crap this guy really is! Haha! Lmao

I definitely recommend using Tsunami. Great company! Brad is professional, responsive and very…read moreknowledgeable!

Excellent service! Brad responded immediately to my message and set something up for later that…read moreafternoon. He was prompt, super friendly and very knowledgeable! He knew exactly what was wrong with my pool pump, fixed it, and texted me some items to pick up from the pool store. My pool is running perfectly now! He gave great advice and answered all my questions. we won't hesitate to call Tsunami with all our pool needs!

Damien has been amazing to work with. It's rare to find people who care about others. Damien not…read moreonly communicates in a timely manner but also has knowledge and a strong work ethic. Thank you for all your help.

Damien always comes to the rescue both in person and over the phone. Today he was able to help us…read moretroubleshoot our issue without a service fee.....which would literally NEVER normally happen! We always appreciate how helpful and professional he is and we will always hire him for our pool needs!

I have found Denton to offer the least amount of customer service that he can get away with,…read morealthough the prices he charges would indicate a "full service" kind of company. For example, I purchased an item of pool equipment from Twelve Pools at full price (although I could have purchased it elsewhere for less and done the work myself. When the unit started showing an error message, Denton couldn't be bother to come and take a look at the problem. Instead, I was advised contact the manufacturer myself and make a warranty claim. Why did I pay full price for no service? And, assuming the manufacturer honors the warranty, I still stuck doing all of the work myself. That means I would have better off doing it myself in the first place and saving $$$.

I can't describe the relief Denton at TWELVE POOL SERVICE has brought me. In August my Husband had…read morean eight cm PNET (Pancreatic) Cancer Tumor removed via Whipple Surgery. He is 71/11 years older than I and we were very active. Corvette club, Motorcycle trips, competition shooting. I love Archery and Swimming with my Mermaid Tail (monofin) helps my back fusion. We came home in September 2025 after six weeks in hospital to a green pool. I had to drain it (the client?) In October after pushing my pool contractor about mosquitos. I was also feeding medication daily into a PIC LINE to my husband's heart in my bed. Not the extra stress or expense I needed when filling it up as well. No one wants that water bill in Mesa. I was lucky if my pool people came out twice in one month from November to March, but I was still billed. I let them know my pool was looking cloudy/dirty again early March. Got crickets or excuses. My Husband always took apart and cleaned the panel filter. It would take 30 minutes. I didn't know how to do it. I was told my system was too old (it's a 30 y/o Paddock Pool and I can't even get the Scottsdale office to c/b!). My husband took a turn for the worst and went back in the hospital. I didn't see the pool guys come three weeks straight on my ring camera. I went home, pool was green. I was met with more excuses. Promises were made the boss would come out and not met. I was afraid it was green/black algae this time. Literally didn't matter. No pool guys and more excuses! I bought a sand filter, 150lbs of sand/bags, new filter panels for my pump, hoses, new shock, chlorine cakes ect. $500 (Amazon) of stuff. My Adult Son and I worked for 72 hours straight trying to kill the bloom. He is a Disabled Army Veteran, can't bend one leg. I was just done. For a client to have to do this before a contractor will (maybe) come put new clean filter panels in is absolutely wrong. I needed to be with my husband. I needed a clean, safe pool for therapy for my back. It's against City of Mesa Code to have a Green pool! I needed a Contractor who cared about the Client and who does their job. I called Denton. 9 1/2 hours after he CLEANED my filter panels (no replacing needed) my pool is a bit cloudy, but it is BLUE!! Denton was quick, understanding, not ready to blame it all on me, solid plan from the start, so reasonably priced I thought I was hearing things and he will be back in a couple of days to check out my pop ups (I have 3 sets). I am just ecstatic. Thank you so much Denton. I don't know what my future is going to look like, but at least I will have a peaceful place to spend it again. Alene Dee Nelson, Mesa

Pay no attention to that negative review below because if you look at the pictures, the background…read moreis completely different so they are bogus.... ANYWAY, the guys came and put up my pool did a great job and cleaned up their mess...Have a couple issues, little leaks, waiting for him to stop by and fix. Very nice guys, Would recommend and use them again. 5 Stars Deborah, Surprise

I am a repeat customer a beach bum pool service. I originally found them through thumbtack to…read moreinstall a new filter for my chlorine pool. They did a great job and was very knowledgeable that I hired them again this month to complete tile restoration, acid wash, And repair the grout line. They are very knowledgeable, professional and do outstanding work. My pool has never looked better. I highly recommend Percival and beach bum pool service.

We have had RNR pool pros taking care of our pool for some time... they have dealt with about every…read moreissue! They catch the problem and communicate the solution and have it handled efficiently and professionally! Great pool company we have ever had! Our pool has never looked better!

We needed to drain our pool and wanted to take the opportunity to change our pool from a…read moretraditional chlorine pool to a salt water pool. Robert, George and team were excellent in providing us superior service, exceptional knowledge about pool services and made this transition easy and seamless. The also installed a new pool display that hooks up to our wifi and let's us control the levels, etc. They came out a few times to make sure we were set up and hooked up. Could not recommend RNR Service Solutions enough for any of your pool needs.

Daryl is always so amazing! Hands down best pool company in the east valley!…read more I am a disabled veteran and single mom, I get nervous about people coming to the house for repairs of any kind, but Daryl made every single visit so easy and comfortable, and my pool always looks so good. Needed some repairs done and other companies immediately said "get a new pump". Daryl was able to repair the pump and recommend a great in pool vacuum that has kept my pool incredible for the past two years, saving me thousands of dollars. Daryl is the only person I call now for any pool maintenance or service. He's quick, efficient, reliable, and very reasonable prices. I can't thank Daryl enough for all that he has done to restore my pool!

Daryl is amazing! He took the time, that no one else would do, to explain why our pool may be…read morehaving issues and that we may be able to resolve it ourselves without spending a small fortune to fix it. Thank you so much for your time and advice. You are very much appreciated.

As new Arizona residents and first-time pool owners, we had a lot to learn, and we couldn't have…read moreasked for a better pool company. From day one, they were incredibly patient, took the time to answer all of our questions, and explained everything in a way that was easy to understand. We never felt rushed or like any question was too small. Their professionalism, reliability, and excellent customer service have made owning a pool so much less intimidating. It's clear they genuinely care about their customers and want to help them succeed. We highly recommend them to anyone looking for a trustworthy and knowledgeable pool company!

Josh He did an…read moreexcellent job on my sand exchange. I know who to call if any issues arise. Thanks again, nice weekend!