We've been with Sunset Pool since it was just Brent and Ultimate Pool. I've known them long enough to watch the kids grow up. They do everything for me, including acid wash and filter cleaning. They send me emails every week showing what service was completed and who did it. They also email maintenance reminders. Their online billing process is very convenient. When chlorine supply was bad, and they were going to charge extra, they told me I could purchase my own for them to use as needed. Now I always have a bucket of tabs for them to pull from. Once I told them to look in the pool box for chemicals and extra parts, they started doing that every week. They also make sure to check the gate latch when they leave so my Husky doesn't escape. Over the years they've seen us go from 3 dogs to 2 and finally to 1. They aren't afraid to enter the yard, knowing they could be "supervised" at any given time. read more

terriblee service do nott work with them they cussed a friend out on the phone. never everrrrrr again

Great company. Ethan provides great service. highly recommend!!!!!! had an issue with the cleaning system and they quickly addressed the problem same day. read more

This is an awful pool company, I would not recommend. They did an awful job and became very hostile when I confronted them about it. They misdiagnosed an algae issue by claiming it was discoloration and cost us a ton of $$$. read more

Showed up on the reserved day, had the correct parts, did a great job on the 2 repairs, communicated before & after work was finished that day. read more

The place is the Steak 44 of pools. Call someone else and you'll lose. Call these guys and you'll win. Dominate everywhere with Sunset Pool care. read more

Had these guys do some work on my pool awhile back. Completely satisfied with the work they did for me. Took longer than it should have and was a little expensive but not an expert on prices pool companies charge. Would use again. read more

I was going straight on a green light and this car pulled right in front of me making a right but instead of going , they just stopped right in front of me in MY lane and i had to swerve in to the other lane to avoid hitting this person who obviously was in a hurry to get to another Job, I was lucky that no one was in the "left lane" or else this would of been a three car collision....... I had my twin baby's in the car at the time and it was so scary that they didn't stop crying till we got to we're we were going, which was their Pediatric Doctor. Don't use this company because there drivers seems to be in a hurry, and take no accountability to their actions ..... this driver should be "fired" for almost getting us Killed. When I called the company to let them know I almost hit there truck they showed no remorse, they just said sorry and was very condescending to me. They obviously care about money and not the people on the road. STAY AWAY!!!!!! read more

Sunset Pool Care - Pool Cleaners Near Me - Chandler, Arizona

Great service! great communication! We have loved having them as our pool service this year!

Kevin at Sunset Pool Care offers the best service and is so understanding of the frustrations you face when your pool system isn't operating properly. He and his team quickly installed a new pump on an incredibly quick turnaround, then was able to make a quick adjustment on another trip, and even set up a warranty claim on my behalf. They are very professional, great communicators (always return emails, answer their phone, and text their arrivals), and care about their work. read more

Great people, with great knowledge, skills, and service! I highly recommend Sunset Pool Care

fast quick efficient and quality work. Took care of major issues caused by a contractor

Terrible service. I used these guys to drain my pool and do a chlorine wash. I was also talking with them about doing weekly service. Now my pool is a mess and they are very rude. They charged more than other services in the area and do not communicate very well. I contacted them about doing an acid wash. After they drained my pool, I asked about removing the hard water line on the tile. They were very vague with the response and then finally said they don't do acid washes, only chlorine washes and it would take days to get someone else out to do the acid wash. When I called to talk to these guys about these issues, Bryan responded rudely and said "it sounds like I'm blaming him for the trees in my backyard." When I'm hiring a pool guy and paying $100 a month, I expect them to skim the leaves out. That's a very basic service. read more

This started out well with the owner being responsive and answering all my questions. Then they just started doing stuff without permission and charging me for it and when I would bring it up said it needed to be done. Filter cleaning was $125 that I never agreed to! When I would question it they would give me a whole other list of what's wrong with my equipment to try and change the subject. When I called for the last time the owner blew up and said he can't call people over every little thing, so how many other people are being charged for things they didn't ask for? Be careful with this company. read more

We have used a couple of pool companies since moving here a year ago. We have had 2 weekly cleans so far from Sunset Pools and I can tell you that so far our pool (and especially our spa) has never looked better! No other company that we have used would actually vacuum out the spa - in fact the last company told us that all the could do was turn on the spa and it should bring debris up to the top. Wrong! I also like that they send a report every time with a picture of the clean pool. Thank you Sunset Pools. Keep doing a good job. read more

I would highly recommend Sunset Pool Care they are a new pool company I have decieded to use and they started with me in January 2021. My Pool Is sparkling clean everytime they leave. .I have this tree that is fairly close to the pool that sheds right into my pool which use to be a problem but since I hired Sunset Pool Care I hardly see any of the tree in the pool any more. I am also a new pool owner so I am learning how to care for the pool as we go and last week the power went out in the pool pump I called brian and he was nice enough to walk me through and there was no judgement as it was the simplist fix I felt kind of dumb it was just a switch I needed to turn on .. If you are looking for a pool company this is the place to call. read more

They didn't empty the baskets, didn't brush the sides, and they were there for about 5 min. I DO NOT recommend them. They don't seem to care about my concerns when I brought it up to them. They got defensive and rude. read more

I've always maintained the pool but need a technician for troubleshooting and repairs. This summer has been crazy getting someone to answer the phone, let alone getting an appointment. Brent was available and listened and was understanding of the issue. When Brian came out he was quick and thorough while offering advice to keep the pool well maintained. The price was never discussed because all I wanted was an intelligent solution and I know Brian had the expertise as he quickly diagnosed the problem. Sunset Care operated with integrity and I'm glad I had to call 10 places that didn't pick up or return my call because I wouldn't have found Sunset Care. read more

Great pool service with pictures and updates after every pool cleaning. Highly recommend!

DO NOT use this company. Zero communication and terrible service. The people that actually come out have zero clue what they are doing and if you need other services its WAY over priced. Our pool was way over chlorinated and you have to jump in the shower immediately after a swim. Hair and body super dried out from bad balance of chemicals. There answer to everything is just to over chlorinate. HORRIBLE!!! read more

We hired Sunset Pool Care for weekly maintenance of our pool after the owner, Brent repaired a part on our sand filter. Brent told us that he would be with the technician during the technician's first visit to our home. When the technician showed up for the first visit, Brent nor any other manager, accompanied the technician. We had emptied and refilled our pool two weeks prior and added the shock and initial chemicals. We had our water tested twice before the first visit, and our chlorine levels as well as other test levels were fine. When we received the email after the technician's first visit, it showed that 3 bags of shock were added! We then travelled for two weeks and each service email we received showed more bags of shock added to our pool! When we returned from our trip, I checked my pool and noticed that the backwash hose was missing, Brent told us that they would replace this hose. Additionally, our multi-speed pump was turned off. We run this pump 24x7, mostly at low speed to keep the pool water circulating. This was done at the advice of two pool experts. I called Brent and left him a VM Sunday night with questions about why was so much shock being added to my pool. If the chlorine level is low, then something is wrong with our chlorine dispenser, it does get clogged on occasion (Frogger system). I also asked about the backwash hose and why was the pump turned off. Brent returned my call on Monday morning. He did not want to address my questions, said that they didn't need to backwash the pool yet so that's why there was no hose, and that he did not want to be micromanaged. I was shocked at his arrogance and rudeness. As the "employer" for these services, I have a right to know why certain things have been done to my pool since my spouse and I have maintained our pool for over 15 years. I asked if the technician had checked the Frogger to see if it was clogged. Brent's reply was that they do not check on "old" equipment, in an arrogant manner. Brent then stated that they service 300 pools.....well now they only service 299! I do not recommend this company. Anyone can dump a bunch of shock in a pool and have sparkling water...to me, that does not constitute knowledgeable nor reliable pool service. read more

We hired Sunset Pool Care for weekly maintenance of our pool after the owner, Brent repaired a part on our sand filter. Brent told us that he would be with the technician during the technician's first visit to our home. When the technician showed up for the first visit, Brent nor any other manager, accompanied the technician. We had emptied and refilled our pool two weeks prior and added the shock and initial chemicals. We had our water tested twice before the first visit, and our chlorine levels as well as other test levels were fine. When we received the email after the technician's first visit, it showed that 3 bags of shock were added! We then travelled for two weeks and each service email we received showed more bags of shock added to our pool! When we returned from our trip, I checked my pool and noticed that the backwash hose was missing, Brent told us that they would replace this hose. Additionally, our multi-speed pump was turned off. We run this pump 24x7, mostly at low speed to keep the pool water circulating. This was done at the advice of two pool experts. I called Brent and left him a VM Sunday night with questions about why was so much shock being added to my pool. If the chlorine level is low, then something is wrong with our chlorine dispenser, it does get clogged on occasion (Frogger system). I also asked about the backwash hose and why was the pump turned off. Brent returned my call on Monday morning. He did not want to address my questions, said that they didn't need to backwash the pool yet so that's why there was no hose, and that he did not want to be micromanaged. I was shocked at his arrogance and rudeness. As the "employer" for these services, I have a right to know why certain things have been done to my pool since my spouse and I have maintained our pool for over 15 years. I asked if the technician had checked the Frogger to see if it was clogged. Brent's reply was that they do not check on "old" equipment, in an arrogant manner. Brent then stated that they service 300 pools.....well now they only service 299! I do not recommend this company. Anyone can dump a bunch of shock in a pool and have sparkling water...to me, that does not constitute knowledgeable nor reliable pool service. read more

Very dishonest and poorly run company. They send a report at the end of every service that says they inspect all equipment however today the tech rang my doorbell at 7 am waking my baby without being scheduled so that they can add clarifier to my pool.. when i expressed the fact that my pool looks horrible the owner brent text me and says that my filter is not working properly? Even tho they have said for the past 4 weeks that they inspect my equipment and everything is fine? Then being the unproffesional he is Brent says we are not a good fit and they will not service my pool anymore.. Thers are hundreds of pool companies in the valley to choose from and I urge you to stay away from this horrible company. read more

After using several other pool services it was good to find a company that does what it says it will do and shows up on time.