Extremely responsive, excellent cleaning and repair work. I fully support what Damien is doing and…read morehis military background. Great value and service upon request

Very happy with their service. Their communication is great and they are proactive with what needs…read moreto be done to the pool.

We moved from Idaho and have never owned a pool before ... Basically, we had no idea WTF we were…read moredoing with our pool. These guys came in, fixed the mess created by a previous pool service company and have been fantastic to work with ever since. They're always quick to explain exactly what's going on with our pool and clearly lay out all of our options for new equipment. And they're reasonably priced! Can't say enough good things.

We have used this company for 4 years, and over the last 3 months saw a HUGE decline in pool…read moremaintenance. Our filter is only 5 years old and now we need it replaced, because they did not keep up on weekly maintenance. STRONGLY ADVISE to not hire, or continue to use their "service".

Exceptional Service, Honesty, and Integrity!…read more ​If you are looking for a pool company you can actually trust, look no further than Anthony and Sebastian with VIP Pool Services. They recently helped me get my pool back up and running, and I cannot thank them enough ​What really sets them apart is their complete transparency and honesty. Instead of just pushing high-priced parts on me without discussion, they gave me the exact part numbers, offered options, and allowed me the opportunity to do my own research rather than just forcing a high-dollar purchase on me. They truly respect their customers and their budgets. My pool looks amazing now, and our church kids are absolutely thrilled to have it back and running! ​If you aren't happy with your current pool service, do yourself a favor and reach out to Anthony and Sebastian. They are the absolute best!

VIP Pools does excellent work. I would deffinatly recommend them. We had another pool company…read morebefore VIP that did a terrible job. They keep promising to do things they never did. The guy who would come to "clean" pool would spend 5 min on the pool and 25 minutes on his phone. When VIP shows up they get the job done and the pool is beautiful.

Fantastic, knowledgeable, and very reliable! Elias has done a wonderful job caring for my father's…read morepool. He includes the chemicals in with his price, which makes his services very affordable. Now that my father has passed away, we will be using his services for our own pool. I couldn't recommend anyone more!

I can't recall how I found Elias at Nitro Pool Service, but he helped my husband through an issue…read morewith our in-floor pool cleaning system. Elias helped us change some of our valve settings (by phone) at no charge -- because he's apparently just helpful like that! We were very happy with his knowledge and his solution worked. So, we hired his company to clean our cartridge filters and we saved his number for the next time we need service!

The new Mini Pebble looks like the surface of the Moon. Plus They accounted for a $1500 shell work…read moreestimated in every resurfacing estimate. I didn't need it & they didn't subtract it. Here's the verbiage from my contract: Shell Work (If Required) Shell work is not always needed, but may be required once chip-out is completed. Cost: $800-$1,500Does not include a pressure test.The office will contact the customer immediately after chip-out if shell work is required.Shell work pricing is included on every resurfacing estimate as a possible item but may not be needed.

We hired Trilogy Pools to do our weekly pool service. Their price is great and they do an awesome…read morejob. They send before and after photos, with additional photos of any problems they notice with your equipment. Their technicians and their office staff are professional, friendly, and knowledgeable. I would recommend them wholeheartedly!

I have found Denton to offer the least amount of customer service that he can get away with,…read morealthough the prices he charges would indicate a "full service" kind of company. For example, I purchased an item of pool equipment from Twelve Pools at full price (although I could have purchased it elsewhere for less and done the work myself. When the unit started showing an error message, Denton couldn't be bother to come and take a look at the problem. Instead, I was advised contact the manufacturer myself and make a warranty claim. Why did I pay full price for no service? And, assuming the manufacturer honors the warranty, I still stuck doing all of the work myself. That means I would have better off doing it myself in the first place and saving $$$.

I can't describe the relief Denton at TWELVE POOL SERVICE has brought me. In August my Husband had…read morean eight cm PNET (Pancreatic) Cancer Tumor removed via Whipple Surgery. He is 71/11 years older than I and we were very active. Corvette club, Motorcycle trips, competition shooting. I love Archery and Swimming with my Mermaid Tail (monofin) helps my back fusion. We came home in September 2025 after six weeks in hospital to a green pool. I had to drain it (the client?) In October after pushing my pool contractor about mosquitos. I was also feeding medication daily into a PIC LINE to my husband's heart in my bed. Not the extra stress or expense I needed when filling it up as well. No one wants that water bill in Mesa. I was lucky if my pool people came out twice in one month from November to March, but I was still billed. I let them know my pool was looking cloudy/dirty again early March. Got crickets or excuses. My Husband always took apart and cleaned the panel filter. It would take 30 minutes. I didn't know how to do it. I was told my system was too old (it's a 30 y/o Paddock Pool and I can't even get the Scottsdale office to c/b!). My husband took a turn for the worst and went back in the hospital. I didn't see the pool guys come three weeks straight on my ring camera. I went home, pool was green. I was met with more excuses. Promises were made the boss would come out and not met. I was afraid it was green/black algae this time. Literally didn't matter. No pool guys and more excuses! I bought a sand filter, 150lbs of sand/bags, new filter panels for my pump, hoses, new shock, chlorine cakes ect. $500 (Amazon) of stuff. My Adult Son and I worked for 72 hours straight trying to kill the bloom. He is a Disabled Army Veteran, can't bend one leg. I was just done. For a client to have to do this before a contractor will (maybe) come put new clean filter panels in is absolutely wrong. I needed to be with my husband. I needed a clean, safe pool for therapy for my back. It's against City of Mesa Code to have a Green pool! I needed a Contractor who cared about the Client and who does their job. I called Denton. 9 1/2 hours after he CLEANED my filter panels (no replacing needed) my pool is a bit cloudy, but it is BLUE!! Denton was quick, understanding, not ready to blame it all on me, solid plan from the start, so reasonably priced I thought I was hearing things and he will be back in a couple of days to check out my pop ups (I have 3 sets). I am just ecstatic. Thank you so much Denton. I don't know what my future is going to look like, but at least I will have a peaceful place to spend it again. Alene Dee Nelson, Mesa

We've been with Sunset Pool since it was just Brent and Ultimate Pool. I've known them long enough…read moreto watch the kids grow up. They do everything for me, including acid wash and filter cleaning. They send me emails every week showing what service was completed and who did it. They also email maintenance reminders. Their online billing process is very convenient. When chlorine supply was bad, and they were going to charge extra, they told me I could purchase my own for them to use as needed. Now I always have a bucket of tabs for them to pull from. Once I told them to look in the pool box for chemicals and extra parts, they started doing that every week. They also make sure to check the gate latch when they leave so my Husky doesn't escape. Over the years they've seen us go from 3 dogs to 2 and finally to 1. They aren't afraid to enter the yard, knowing they could be "supervised" at any given time.

terriblee service do nott work with them they cussed a friend out on the phone. never everrrrrr…read moreagain

Warning: I called…read morethe business to make arrangement before taking a long 3 hour trip. I sent them a link to where I was to meet them and shortly after I made a change of location and forwarded it them. They did not acknowledge. After multiple tries from different phone numbers, we quickly realized that he blocked our calls for whatever reason. It's a good indicator of type of business they operate. Absolutely shameful.

These guys take care of my pool. They show up every Wednesday…read more They report the pools water quality via email and provide pictures. Theyre good. Very detail oriented and responsive via text message when a storm covers my pool in palm tree debris And by "storm", I mean a couple clouds at night along with some wind.