Perfection!! Quick to respond to request for service. Called on Monday. Came out Tuesday for…read moreestimate,job completed by Thursday!! I needed tile cleaning which require pool draining. Kenny and Matt did an excellent job. Professional yet personable. Would hire this company again in heartbeat if I needed any work done. Thank you also to Chad and Jason for for quick responses for service.

Apparently ensuring appropriate water level for a pool is too much to ask. This company will…read moreperform a weekly substandard service, and will refuse to take ownership on the simplest of tasks. We have had a dirt pile in the corner of our pool for over 3 weeks now that has not been cleaned (I have photos with time/date stamps). Our pool level has been way too high for 6 weeks causing the pool to leak through the top and causing damage to our travertine and surrounding trees and plants. Checking the pool level and auto leveler is NOT a part of their service we have come to find out. Which in the opinions of 3 other companies, is routine maintenance. This is a shame as we loved working with Kenny when we first moved here a few years back. Once Kenny left, our services from this company have been on a down hill spiral. The pool equipment has had a leak for quite some time now which could have been easily identified by any pool technician that performs routine maintenance. This company is not recommended.

I wanted to share our positive experience this week with Pool Shop at 3636 E. Ray Road in…read moreAhwatukee. We needed to have the sand replaced in our Triton pool filter, and Pool Shop offered the best price and quickest scheduling. Brian showed up on time and did an outstanding job servicing the filter and leaving the pool equipment area cleaner than it was when he arrived. Pool Shop replaced our filter and variable speed pump 8 years ago, and once again this week they provided outstanding service at a competitive price. Highly recommended. https://poolshop.us/

was told they the price for servicing my pool per Month was around 120-150$. Then I get a deduction…read morefor 323$. i called. They said they used like 75$ in chlorine tabs. The guy taking care of it didn't know what he was doing. One week it's clear then the next he did something and it had a green tint. no idea what he's doing back there. But to charge me more than double and not to call me about it first is crazy. If you're treating pool and you mess up something it's not my fault. I shouldn't have to pay extra for someone not understanding how to treat the pool. i cancelled service and the owner won't call me back. Place is ran horribly.

I've been a customer of Shawn's Pool Store since they first opened, and they've earned my business…read moreyear after year. Everyone there is knowledgeable, friendly, and genuinely focused on helping customers rather than just making a sale. Their service technicians are always professional and courteous. They call ahead before arriving, which gives us time to secure our dog--a small detail that we really appreciate. Over the years, we've relied on Shawn's for everything from routine pool chemicals and accessories to major maintenance, including pool drains/startup, cleaner rebuilds, filter cleans, acid wash, and even a salt cell installation. Every job has been done well and at a fair price. Whenever I've needed repairs or considered buying a new pool cleaner, Shawn has always taken the time to explain the different options, along with the pros and cons of each, so I could make an informed decision instead of feeling pressured into the most expensive choice. When we had a pool leak several years back, Shawn even put me in touch with another company that found the leak right away and began repairs immediately. It's hard to find a business that consistently provides this level of honesty, expertise, and customer service over so many years. I highly recommend Shawn's Pool Store to anyone looking for a trustworthy pool supply and service company.

I will never again do business here. I wish I could give it ZERO STARS. I went in person to get an…read moreestimate after I had already done a "pool school session" and a tech call previously and had schedule to have my pool clean. I wanted to make sure how much it was going to actually cost me, so I made sure that they knew WHAT I HAD IN SUPPLIES including the fact that I had three bags of salt and I wanted them to be used so that I would NOT HAVE to pay their price for the salt needed for my pool. I knew I would need two additional bags but that was it. Well it DID NOT GET USED even though it was NOTED on my file. Then I also knew I needed to replace the filters and would do so at the same time as when getting my pool drained and refilled. The tech was already here, it's not like he had to do an extra trip or anything. I had called and spoken to Shawn over the phone because I received a text letting me know the filters were on sale with a 15% discount and I wanted to make sure the discount was applied to my invoice. He said that yes it was going to be applied on the final bill. Except Shawn failed to mention the FACT THAT THEY WERE GOING TO CHARGE ME $140 additional for putting the filters in. But the worst part was when I went in person to find out why my bill was so high. Of course being the honest person that I am I HAD ALREADY PAID THE INVOICE. Because both the young guy with the beard can't remember his name and a lady with short curly hair ( also don't know her name) were very rude. Even though I was not talking to her in regards to my situation she decided to butt in and tell me that "was I thinking I was going to get things for free?" And the guy all he could say was " well I don't know what was said and what wasn't" pretty much my word against theirs. THAT'S FINE I WILL HAVE THE FINAL WORD, YOU ARE A RIP OFF. YOU JUST WANT TO MAKE A QUICK BUCK. BEING TRANSPARENT, UPFRONT AND HONEST GOES A LONG WAY. ***BE AWARE AND MAKE SURE THAT YOU ASK DETAIL QUESTIONS IF YOU DO DECIDE TO DO BUSINESS HERE ***

Great pool service. very honest and have gone beyond when needed…read more New website crossover has been bumpy, but that's life sometimes. Im truly shocked by some of these reviews!!! I have a happy pool, and I get weekly reports with photos and chemical readings. At a good price.

The pool tech always does a great job and the pictures are a great reminder that the pool was…read morecleaned that week.

I've been coming to B&B Pools for years and its the only place I'll buy pool supplies…read more The staff here are very knowledgeable and I trust their advice and the products. You can get your water tested here, and the service pool cleaner machines -- and only charge for parts, not labor! Its also a locally owned small business, so shopping here keeps more money in our community. Pro tip -- park behind the store!

Had some issues with my vacuum and took it to b+b. I dropped off and within a couple hours they…read morecalled and had it fixed for less than $20. Very good service and honest.

I highly recommend Salten Pools and especially Thomas! I contacted him when one of my real estate…read moreclients needed urgent help getting their pool taken care of, and he was incredibly responsive and accommodating. He knew exactly what needed to be done and handled everything efficiently and professionally. Thomas is clearly very knowledgeable about his work, and the level of service he provided was excellent. Salten Pools is lucky to have people like him representing their company!

Salten Pool Company -- Highly Recommended…read more I highly recommend Salten Pool Company for anyone seeking professional, reliable pool care. Their team consistently delivers excellent results, and the overall service has kept our pool in outstanding condition. Elias deserves special recognition. He performs weekly cleanings and chemical checks that keep the water balanced and the pool healthy. Elias shows exceptional attention to detail, communicates clearly and promptly, and is unfailingly reliable. He knows his craft, anticipates issues before they become problems, and consistently follows through on every task. Ian,Robert, and Liam provide periodic maintenance that complements the weekly service perfectly. Their work on equipment checks and targeted maintenance has been very beneficial to the pool's long-term performance and water quality. In short, Salten Pool Company and their technicians--especially Elias, with strong support from Ian and Liam--offer professional, trustworthy, and effective pool care. I recommend them without reservation.

Great pool service ! Friendly and knowledgeable. Very Dependable. I recommend for all pool services.read more

I had AZ Veteran Pools watch my pool all summer while I was out-of-state. They told me all summer…read morethat my pool was in great condition, right up to a few days before I got home. I came home to a pool that was in horrible shape. Very dirty, and the in-floor cleaning system was broken. They could have told me that when it broke, which I was told was quite a while ago, and I could have sent repairmen out then. Instead, they just left it dirty, but told me it was clean. I recommend this company to NOONE!

My wife and I had been discussing for awhile whether we should keep maintaining our pool ourselves,…read moreor hire someone. Theo made the decision to hire someone well worth it. I thought I was doing a good job, but the services received showed me my efforts had been mediocre at best. Theo takes the time to diagnose any existing issues, test the water, and provide the appropriate amount of chemicals for the cleanest and friendliest swimming environment. In short, we are very satisfied and highly recommend.

Gary has been amazing to work with. We are new to owning a pool and he has answered all our…read morequestions. He has also had to come work on our pump a couple of times and he has very fair and reasonable prices. We love this company and the work/cleaning they have done for us.