Contacted DJ about a spa plumbing leak. He came out within a day or two and gave me a diagnosis of…read morewhere the leak was coming from, but he needed to order the part. DJ initially kept me updated with this backordered part. Three weeks later DJ texted me saying the part would be in on Wednesday and he would be out to finish the repair on Saturday. I never heard from DJ again, completely ghosted me. I called another spa service and they came out the next day (a Thursday), diagnosed the leak (DJ's diagnosis was WRONG) and returned the following Monday and completed the repair. Would have done it on initial diagnosis, but had to get part from shop. For 3 weeks, I had a spa that was partially torn apart (I allowed this because DJ was going to return to complete repair in one week) and then wasn't even given the courtesy of telling me what was going on. I stayed home all day on the Saturday, but DJ never showed, called, or sent me a text. What I find weird is that all of our correspondence was cordial, so I'm not sure why I was just ghosted. That said, I would avoid doing business with this person.

DJ is highly responsive and communicates timely. He quickly diagnosed the issue with my 20 year old…read morespa and offered multiple solutions and suggestions to save parts costs. I opted to source a circuit board online and DJ offered to walk me through the change via FaceTime (since I'm fairly handy) or come back and install it if I run into difficulty. DJ is a professional and a pleasure to work with, a breath of fresh air compared to the many fake spa techs out there. His service charge is 25-30% less than most so-called spa companies.

This guy was hired in June to do the KoolDecking on the pool. Its December and he's done nothing…read morebut destroy the property. He cut out chunks of the deck to replace and did a horrible job. The pool was flooded with so much debris that the pump burnt up. I spent 4 hours removing debris and emptying the pool. There is thinset splatter all over the artificial turf. He lied about being ROC, I can't find a registered number for him. His phone is now shut off. Since he has now shut down his Facebook business page after my comment, it's clear to see he doesn't want to do this the right way.

It appears that the water leak persists even after the initial repair, and the issue has been…read moreongoing for nearly a month. Furthermore, the charges have exceeded expectations.

Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

Mike is great to work with, has helped myself and my ill mother many times. He is prompt, does not…read moreover charge and goes out of his way to solve your problem or keep your pool crystal clear. If it isnt a service that he can preform he has a team to call to ensure your back up and running as soon as possible. Dont hesitate to call him for your pool needs!!!

Mike did an amazing job! He was on time, didn't ask for any money beyond the quote (That is…read moreimportant to me), and was very professional. 5 Stars!!!

They have been great servicing my dad's pool after I helped him find them. Thanks Hawaiian Breeze…read moreTeam!

Great company to work with. Very good workmanship in fixing my cool deck. Staff are skillful and…read moreprofessional.

Pool Buddies drained and chlorine washed my pool on 5/11 thru 5/14. They did an excellent job. All…read morethe workers were very good and kind. Liz the office worker walked me thru everything, time workers were scheduled to come and watching my pool fill to skimmer. My pool is beautiful and Richard completed the job well. Shout out to Edward and Xander for their help too. This is an amazing company. Wouldn't believe this pool is 21 years old looks like a new pool. Thank you Pool Buddies. Had to write about you on personal facebook page and Thank God for finding your company.

Oh my goodness this company is amazing. Honest, ethical good quality work done on a timely manner…read more The tech didn't rush through it but really took time to diagnose the issues so it could be fixed properly the first time. The tech Richard was very patient as he explained to me. What needed to be repaired and got it all done the same day as the initial visit which worked out because he didn't have to order parts. He came prepared. He took time to also explain a few other things to help my pull vacuum, run more efficiently and made some suggestions. Very pleased with this company. Dispatch was also very nice and helpful. Taking time to listen to my concerns before scheduling the appointment Thank you very much. I will definitely request for American Home shield to use you again for our future pool needs covered under warranty.

My pool heater would not start, and my regular pool guy couldn't figure it out. I called Clay and…read morehe responded quickly. After trying different potential fixes unsuccessfully, he ultimately called a pool heater specialist who came out and diagnosed the problem as an inadequate gas supply. I had the gas line replaced and now the heater works great. I appreciate the fact that Clay has the resources to get the problem solved if he can't do it himself. I would certainly call him again if necessary.

Westmoreland Pool service and repaid have been taking care of our pool for 4 years now.They are…read moreexcellent. Knowledgeable about pool equipment repair and maintenance. Recently had them out for a bead blasting, they restored the look of our black stone waterfall to look great.

Great service, Ray was available the next day. He thoroughly explained what had broken, why, and…read morewhat parts we needed to buy to ensure we have no more leaks. Vet owned is a bonus!

Ray was amazing, very responsive. He made the repairs and provided training on how to take care of…read moreand maintain the hot tub. My wife and I love the hot tub!