Melissa at Aloha is outstanding! Pool never looked so clean til she started cleaning it. We are…read morevery happy with the service she provides!

We own a local property management company and have been using Aloha Desert Pools for over a year…read morenow. They are professional, responsive and easy to work with. Their pricing is reasonable and a great value for the money. I highly recommend Aloha Desert Pools for both weekly service and any repair work you may require! Keep up the great work.

I've been coming to B&B Pools for years and its the only place I'll buy pool supplies…read more The staff here are very knowledgeable and I trust their advice and the products. You can get your water tested here, and the service pool cleaner machines -- and only charge for parts, not labor! Its also a locally owned small business, so shopping here keeps more money in our community. Pro tip -- park behind the store!

Had some issues with my vacuum and took it to b+b. I dropped off and within a couple hours they…read morecalled and had it fixed for less than $20. Very good service and honest.

Greg gave me some fantastic advice for my pool and saved me thousands of dollars. He is honest,…read moreprofessional, and friendly. Highly recommended.

Best pool service in Tempe by far! Greg is attentive, honest and knowledgeable. Him and his team of…read moretechnicians are very communicative and provide the best service. If you are looking for stress free service, and honest advice on your pool needs I would definitely give him a call!!

Our pool pump started making some strange noises and wasn't circulating the water properly, so I…read morereached out to Captain Pools to take a look. They were easy to schedule with, and the technician showed up on time and quickly figured out what was going on with the pump. I appreciated that they explained the problem before doing any work instead of immediately trying to sell me a replacement. They repaired the pump, tested everything afterward, and made sure the circulation was working properly again. The whole process was straightforward and professional, and the pricing felt fair for the work done. It's nice to find a local pool company that actually knows the equipment and takes the time to do the job properly. My pool is running normally again, and I'd definitely use Captain Pools again if another pool equipment issue comes up.

not sure why this company is driving all the way out in Queen Creek but yikes…read more If that's how your workers drive I can't even imagine the shoddy workmanship and shady work ethics that take place here. Driving a company truck... How ignorant can you get.. At least pretend to not be a POS..

Perfection!! Quick to respond to request for service. Called on Monday. Came out Tuesday for…read moreestimate,job completed by Thursday!! I needed tile cleaning which require pool draining. Kenny and Matt did an excellent job. Professional yet personable. Would hire this company again in heartbeat if I needed any work done. Thank you also to Chad and Jason for for quick responses for service.

Apparently ensuring appropriate water level for a pool is too much to ask. This company will…read moreperform a weekly substandard service, and will refuse to take ownership on the simplest of tasks. We have had a dirt pile in the corner of our pool for over 3 weeks now that has not been cleaned (I have photos with time/date stamps). Our pool level has been way too high for 6 weeks causing the pool to leak through the top and causing damage to our travertine and surrounding trees and plants. Checking the pool level and auto leveler is NOT a part of their service we have come to find out. Which in the opinions of 3 other companies, is routine maintenance. This is a shame as we loved working with Kenny when we first moved here a few years back. Once Kenny left, our services from this company have been on a down hill spiral. The pool equipment has had a leak for quite some time now which could have been easily identified by any pool technician that performs routine maintenance. This company is not recommended.

Happy customer here. After some research and identifying my…read moreissue. I reached out to a few companies for a quote to replace the shaft seal on my pool pump. James replied in a timely manner and gave me a price that seemed fair for the work and was still very competitive compared to others that wanted to rob me for a 30-45 min job and some minor parts. Jason the technician gave me a heads up he was coming and did a great job with the replacement seals. Nice to see there are honest people out there doing great work at a reasonable price.

Really quick replies and really affordable prices. Joe is fast and friendly and knowledgeable.read more

Off the Deep End Pool Service hits a home run again. My pool had a season of dirt and debris and…read moredesperately needed an acid bath and chlorine rinse. Nestor did an outstanding job scrubbing and I do mean scrubbed the entire pool twice. Well all that hard work paid off because the pool looked brand new and clean. OTDEPS is very good at what they do, outstanding service and will see to your satisfaction. It would be a mistake to go elsewhere. STRONGLY RECOMMEND

These people came to my home to inspect our pool for a potential buyer. They stated the gfci was…read morenot wired properly so pool equipment would not run if it was tripped. Wrong!!!! When gfci was tripped ( by a reputable pool company) the pool pumps still operated as they should. Furthermore more they turned off features to our pool and didn't return settings to the ones we had them set to. Needless to say I'm a little upset by their incompetence, lack of knowledge and sloppy work! I had to pay somebody to come out and fix something that wasn't broken just to be told it wouldn't operate properly with the remedy for the issue these imbeciles prescribed.

Bought a new house in Gilbert with a pool that needed drained, de-calcified, refilled and…read moremaintained. Called multiple companies who sent people but didn't follow through. Called Juan Friday, he came out Monday, sent someone to turn off the system and clean filters Tuesday, sent someone to drain Wednesday, sent someone to de-calcify and pressure wash Thursday, filled overnight, and came back himself this morning to put in startup chemicals and get us back in the pool by the weekend. He set a schedule and kept to it, which I really appreciate. His prices are competitive and he's very responsive. 5 stars.

I hired Juan to clean our tile, drain the pool and power wash the pebble tee to remove the calcium…read moreresidue after cleaning it off. The calcium levels in the pool were very high and it was time to get calcium buildup off. I called and he came by with his employee to give a quote quickly. They were friendly and professional on this day. On the day of the cleaning they arrived 1 hour late and the 2 workers began to clean the tiles. They took about 45-60min to blast my 40x20 pool- it was very fast. (previous time it took them 2 hours) They wet the tile down when they finished and sprayed down the sides with power washer. They were in/out of my property gate in about 90 minutes. I noticed when they power washed that the tiles were not sprayed just the pebbletec. They put the hose in the pool and left. The next day I noticed there was still a white haze on the tiles (which can't be seen when wet). I called Juan and asked him to fix this and he said they would. It was over the weekend so they came back Monday to make it right- which I greatly appreciated. Juan supervised the work this time and the tiles looked better after the second round but there was so much of the dust/debris in bottom of my pool now and I had paid $300 for them to drain it and have clean water and filters and now both the pool and the filter/pump was filled with junk. They had me run the vacuum and then they came back a few days later to clean out my filter pump, which left a huge mess all behind it when the debris drained from my pump. Ever since this happened, we have been having a lot of problems with the pump sucking in more air and shutting off unexpectedly. The skimmer baskets will suck the water down below water level and make loud noises- this never happened prior to them draining my pool. They fixed the air being sucked in when they came back the second time by trying to bleed air out of the lines but it just happens again after running the pump for several hours. Juan told me the pump had a bad seal but it was just replaced in November and we never had issues with it until they serviced the pool. I think what bothered me most was that we went to use the hot tub about 10 days after they serviced the pool and the hot tub light wouldn't work. So I called Juan to see if he could come back to troubleshoot the light not working and he got very angry on the phone with me telling me he "didn't like my attitude" and he was extremely defensive and started yelling at me. He refused to come back out and take a look at the problem, saying it was working when he left so the light must have just burnt out. We had paid them to change one of the main pool lights when the pool was drained and when the pool was re-started the hot tub light was constantly flashing through the light cycles and wouldn't settle on a single color. After I synced the pool lights, the hot tub light then would not work /come on at all. I called Juan to ask him to come and see what the light problem was- I figured maybe the wiring is loose or perhaps I am not syncing it properly? But early in the phone call, Juan got very defensive and verbally berated me and then raised his voice and started yelling at me. At some point he said we "should part ways" and that "he didn't want to do business with me" and then promptly hung up on me. THE WORST SERVICE and treatment I've ever received. The irritating part is that he wouldn't even let me explain the problem but was very defensive about everything. I can NOT recommend this company. Look elsewhere. I don't know if it's because I am a woman or if he just got angry that I was wanting another thing on the job made right, but either way- I won't be able to hire them ever again after being treated so rudely and with such disrespect. These problems only came after they did the work.......