Wanted a HotTub for a very long time and visited a few local stores closest to Goodyear( live up in…read moreEstrella ) . Decided to visit Southwest Spas's website and decided to visit in Mesa ( because they have been in business for 40 years ). We were greeted by Jasmine and gave us the tour of their spas with spas with different sizes and options. One of the Spas worked for us and Jasmine gave us a great price . Henry ( Manager ) called us and gave us a further discount( after seeing a picture of our Cane Corso Rescue, Henry loves dogs ) and arranged Nick to install delivery and electrical (220) the next day. Five outstanding individuals delivered and Spa was working perfectly. They took their time to demonstrate chemicals to maintain water clarity. Yes, Nick was outstanding! Always go with a Business that's been there for 40 years!

Pleasant and professional staff. Very helpful and no pressure approach. They are willing to…read morepatiently answer questions.

Saved us again! We were having trouble with our dream maker spa and stopped to have our pump…read moretested. The guys were awesome confirmed the pump was worked and told us to check the fuse. We did and it worked! Needed a few replacement parts and they had those too. Expensive but these parts are hard to find and we needed them. They were very helpful! We won't go anywhere else.

I called up the store looking for a new/used lid for my cartridge filter. I was in luck (or so I…read morethought) as they did have one. I found a bunch on Amazon for $89 each, brand new. The person I talked from the store said he'd have to figure out what the price should be. 4 hours later, he called me back and said the price was $249!! What?? $249?!?! He tried to justify the cost as they "guarantee" the product and I wouldn't get a warranty/guarantee from Amazon. - BTW, Amazon DOES have a 30 day return policy and Pentair has a very good warranty on all it's products. Sorry, but I know when I'm being had! A $160 difference? Please. I'm very disappointed!

The service was excellent. Our pool had been looking like a swamp. It's now pristine.read more

Great management and great crew…read more Had a pool pump stop working, and my normal pool guy immediately blamed a failed motor in the pump, despite it only being 2 years old and gave me a large quote to replace. I called Pelican for a second opinion and rather than just push new hardware, they did their due diligence to pinpoint the problem.They figured out that not enough power was being supplied to the pool panel and it ended being a bad breaker that was supplying too little voltage for the pump to operate. One new breaker later and I am back up and running. Thanks Pelican for being good people and not just pushing products.

We couldn't be happier with our experience with Presidential Pools. From start to finish, the…read moreentire process was handled with professionalism and attention to detail. A huge shoutout to our project manager, Wade--his communication was absolutely excellent. He kept us informed every step of the way, answered questions quickly, and made sure everything stayed on track. That level of responsiveness made a big difference and gave us total confidence throughout the project. The crews were efficient, hardworking, and clearly took pride in what they do. Every phase moved along smoothly, and you could tell they were experienced and committed to quality. In the end, we now have a high-quality, durable, and beautifully designed pool that exceeded our expectations. If you're looking for a company that delivers both great service and an outstanding finished product, Presidential Pools is the way to go. Karla & Jon Maricopa, AZ

Well is a weak word, I say that because the entire process went spectacularly quick and…read moreuneventful. They were very professional, responsive, kept us informed on ALL the steps necessary to get the pool done before the anticipated completion date! Shout out to Sean our guy on the scene I'm convinced helped make this all happen as professionally as it did ! I would recommend Presidential Pools for anyone interested in making what could be a painful process into a successful transition to a beautiful pool

Have had a Bullfrog Hot Tube for 4 years and the people that did the quarterly cleaning of our hot…read moretube were amazing. Always on time, always friendly and did great work. My complaint is with the new pricing... They did increase the cost of the cleaning which I can appreciate as everyone is raising prices and if that had been all, would still be using them. What grinds my gears is the added $75.00 trip charge now in place. They did several hot tubes in my area and each of us paid the trip charge. So, they made an extra $150.00+ or more on the same trip. To me this almost price gouging. All of use where within 10 miles of each other, we are only 33.2 miles from the office. They have to drive farther to north Phoenix. Anyway, found someone local who is half the costs for the same service.

Arrived to pick up our spa and deliver to sons home. Not a Hello, Good morning, nothing, three men…read moreand none of them personable, only seemed perturbed they had to work.

I cannot recommend Porter Pools enough. We have had a really tough time trying to control algae and…read morekeep the pool clean ourselves. Our pool has looked clean, sparkly, and gorgeous since Joshua has taken over the maintenance and chemicals. Algae is no longer a problem. They are very reasonably priced and do a wonderful job. Joshua has gone above and beyond with his services and he really cares about the work he does.

Pool looks great! Prompt with quote and setting up weekly service. Great weekly communication!…read moreNeeded to replace my pool cleaner and they gave me the option of purchasing it myself or having them purchase it. I purchased it and they installed it.

Barefoot Pools is a Cadilac operation. They are the best!!!…read moreTheir people are all caring and cooperative. I worked in construction for 43 years, and I know quality work when I see it. I know what great craftsmanship when I see it. I know taking pride in your work, when I see it. I saw GREAT quality work, I saw GREAT craftmanship, and I saw pride in the work, when Barefoot Pools refinished my pool surface. Doug in Gilbert

Professional from start to finish. All employees were knowledgeable and hardworking and reliable…read more My pool remodel experience was wonderful.

I just want to say Jesse at the Mesa Store Az. He went beyond excellent customer service. When we…read morewere picking out a spa he answered all of our questions and even asked us what we wanted out of a spa, he texted me back every time I text a question. He stayed after store hours to load up our spa even waited for us to get there. We hooked it all up last night my husband and I were very happy on the looks of the spa how well it works. So to all that said it's dirty , so was ours it took 2 minutes to wipe out. Happens with shipping.No big deal. We were very pleased all round with service and product. That you.

By far the sketchiest "hot tub and golf cart store". Would explain the dozens of negative reviews…read moreand poor conditions the store was in. Dozens of dirty hot tubs and golf carts just thrown around on a showroom floor. I guess when a retailer sells both you should probably question that. Sales man working referred us online to check specifics online to learn more about applicable options for each hot tub. What's the point of having a store if you can't go over options in person? You get a so called "quote" in person that comes hours after you visit and find every little thing to add up- talk about deceptive advertising. Then you go online and the prices for shipping/setup are different. Save yourself an hour and go with a reputable company in the valley that is well established and not an "outlet" for crap discount prices. Check the BBB ratings on this company as well- you will find horror stories of customers whose products have failed and little to no follow up or resolution.

Did not honor appointment scheduled. Continued to push schedule with unsubstantiated excusesread more

My pool was ruined by Westmoreland pools. I paid $300 for acid washing and at least $300 to refill…read moreit and we were left with black streaks all over the sides and shallow end. It looked worse than before the acid wash. I was told it would need to be emptied and scrubbed. The owner of Ocean Wave spent hours scrubbing my pool and it all came out without draining it! He cleaned it up like it never happened. On top of that, my pool has never ever looked better or more blue since we've owned our home! He even figured out how to run our waterfall every day! My pool has never looked better! We could not be happier! In a world where no one takes pride in their work, this company is a real gem! Hire them! Thank you!

This is how you run a business!! I called this morning about my swampy green pool in a panic,…read more incredibly friendly gentleman calmed me down and talked me through my options, when I arrived home from work everything I needed was on my porch and an email with instructions in my inbox. They have my business for life.

Was happy to learn these guys are still in business. They just have modernized their business model…read moreto the times. Called them. Ordered 50 pounds of tablets. Paid over the phone. Delivered next day.