Our pool pump started making some strange noises and wasn't circulating the water properly, so I…read morereached out to Captain Pools to take a look. They were easy to schedule with, and the technician showed up on time and quickly figured out what was going on with the pump. I appreciated that they explained the problem before doing any work instead of immediately trying to sell me a replacement. They repaired the pump, tested everything afterward, and made sure the circulation was working properly again. The whole process was straightforward and professional, and the pricing felt fair for the work done. It's nice to find a local pool company that actually knows the equipment and takes the time to do the job properly. My pool is running normally again, and I'd definitely use Captain Pools again if another pool equipment issue comes up.

not sure why this company is driving all the way out in Queen Creek but yikes…read more If that's how your workers drive I can't even imagine the shoddy workmanship and shady work ethics that take place here. Driving a company truck... How ignorant can you get.. At least pretend to not be a POS..

I started out with another pool service in October, and he seemed ok, but when it got hot, my pool…read moreturned to crap. After getting an algae bloom I went to my local pool supply store, who recommended Chad Johnson at Wild Coyote Pool Service. Chad is the real deal, honest, informative, and knowledgable! Plus he is reasonably priced. Our pool has never looked better, it is so clear, well, it's unbeliable! Thanks Chad for a job well done!

Very reliable and responsive! Excellent service and great value for anyone in need of pool services…read moreand I would not hesitate to recommend this business!

Perfection!! Quick to respond to request for service. Called on Monday. Came out Tuesday for…read moreestimate,job completed by Thursday!! I needed tile cleaning which require pool draining. Kenny and Matt did an excellent job. Professional yet personable. Would hire this company again in heartbeat if I needed any work done. Thank you also to Chad and Jason for for quick responses for service.

Apparently ensuring appropriate water level for a pool is too much to ask. This company will…read moreperform a weekly substandard service, and will refuse to take ownership on the simplest of tasks. We have had a dirt pile in the corner of our pool for over 3 weeks now that has not been cleaned (I have photos with time/date stamps). Our pool level has been way too high for 6 weeks causing the pool to leak through the top and causing damage to our travertine and surrounding trees and plants. Checking the pool level and auto leveler is NOT a part of their service we have come to find out. Which in the opinions of 3 other companies, is routine maintenance. This is a shame as we loved working with Kenny when we first moved here a few years back. Once Kenny left, our services from this company have been on a down hill spiral. The pool equipment has had a leak for quite some time now which could have been easily identified by any pool technician that performs routine maintenance. This company is not recommended.

I can't say enough good things about Bottom Feeder and Richard! My client's home was under contract…read morewhen the seller moved out of state and canceled their pool service. Of course, with Arizona summer heat, the pool quickly turned green, and we were only about a week and a half from closing. I called several pool companies and was told the pool would need to be drained, which wasn't realistic with our timeline or 100+ degree temperatures. Thankfully, I found Bottom Feeder. From my first conversation with Richard, he was incredibly helpful and immediately agreed to take on the challenge. He kept me updated throughout the entire treatment process and, within a week, had the pool looking great and ready for closing. I truly can't thank him enough. Reliable, honest service is hard to find these days, and Bottom Feeder will absolutely be my go-to pool resource for clients in the SE Valley moving forward. Stop searching and call them--you won't be disappointed!

Bottom Feeder is the BEST of the best. Rich is not only a good guy, but he's also very…read moreknowledgeable, as well as responsive, consistent, and personable. Whether it's pool cleaning, balancing chemicals to keep the pool safe and looking it's best, or maintaining equipment, they've got you covered. You're not going to get more bang for your buck anywhere else--Bottom Feeder is TOP-TIER!

James installed a new Pentair VSF variable speed pump and new cartridge filter for me. The pump was…read morebeing sold by an associate of his for an excellent price, and James is a recognized installer by Pentair, who can be very persnickety about honoring the pump warranty if the installer is not recognized by them. No problem, and my warranty is in hand. James picked up the pump and made a separate trip out when it was discovered that my pad was cracked and not level. He communicated very well by phone and text, so I was not left waiting around for his arrival. James like to help the homeowner maintain their own equipment and water and he gave me helpful hints and programmed the pump. It has made a huge difference! The water is crystal with very little effort. The pump is very quiet at low speed, but not a great deal quieter at high speed. He has 20 years experience and can solve any problem. His prices are quite reasonable. Installation was three months ago, and no late issues. I am about to take his advice, that he just gave me by text after I questioned him. He recommended a new algae treatment that he has had great success with. It seems that the online reviewers agree heartily with his choice.

The owner, James, was unreliable (would frequently no show to scheduled service appointments),…read moreshady (demanded payment prior to service), and unprofessional (didn't end up completing the job)??! Trust me, find another company!

These guys are great! CHASE came this morning and nailed it in record time lol. Even installed my…read morevacuum hose for me no extra charge. If you're looking for a pool company look no further

Excellent Pool Service from Junior! Junior did a fantastic…read morejob taking care of my pool filters today! He was professional, thorough, and made sure everything was properly cleaned and taken care of. I really appreciate his hard work, attention to detail, and dedication to providing great service. It's always a pleasure working with someone who takes pride in what they do. Thank you, Junior, for the excellent service. Highly recommend!

We have had RNR pool pros taking care of our pool for some time... they have dealt with about every…read moreissue! They catch the problem and communicate the solution and have it handled efficiently and professionally! Great pool company we have ever had! Our pool has never looked better!

We needed to drain our pool and wanted to take the opportunity to change our pool from a…read moretraditional chlorine pool to a salt water pool. Robert, George and team were excellent in providing us superior service, exceptional knowledge about pool services and made this transition easy and seamless. The also installed a new pool display that hooks up to our wifi and let's us control the levels, etc. They came out a few times to make sure we were set up and hooked up. Could not recommend RNR Service Solutions enough for any of your pool needs.

Bought a new house in Gilbert with a pool that needed drained, de-calcified, refilled and…read moremaintained. Called multiple companies who sent people but didn't follow through. Called Juan Friday, he came out Monday, sent someone to turn off the system and clean filters Tuesday, sent someone to drain Wednesday, sent someone to de-calcify and pressure wash Thursday, filled overnight, and came back himself this morning to put in startup chemicals and get us back in the pool by the weekend. He set a schedule and kept to it, which I really appreciate. His prices are competitive and he's very responsive. 5 stars.

I hired Juan to clean our tile, drain the pool and power wash the pebble tee to remove the calcium…read moreresidue after cleaning it off. The calcium levels in the pool were very high and it was time to get calcium buildup off. I called and he came by with his employee to give a quote quickly. They were friendly and professional on this day. On the day of the cleaning they arrived 1 hour late and the 2 workers began to clean the tiles. They took about 45-60min to blast my 40x20 pool- it was very fast. (previous time it took them 2 hours) They wet the tile down when they finished and sprayed down the sides with power washer. They were in/out of my property gate in about 90 minutes. I noticed when they power washed that the tiles were not sprayed just the pebbletec. They put the hose in the pool and left. The next day I noticed there was still a white haze on the tiles (which can't be seen when wet). I called Juan and asked him to fix this and he said they would. It was over the weekend so they came back Monday to make it right- which I greatly appreciated. Juan supervised the work this time and the tiles looked better after the second round but there was so much of the dust/debris in bottom of my pool now and I had paid $300 for them to drain it and have clean water and filters and now both the pool and the filter/pump was filled with junk. They had me run the vacuum and then they came back a few days later to clean out my filter pump, which left a huge mess all behind it when the debris drained from my pump. Ever since this happened, we have been having a lot of problems with the pump sucking in more air and shutting off unexpectedly. The skimmer baskets will suck the water down below water level and make loud noises- this never happened prior to them draining my pool. They fixed the air being sucked in when they came back the second time by trying to bleed air out of the lines but it just happens again after running the pump for several hours. Juan told me the pump had a bad seal but it was just replaced in November and we never had issues with it until they serviced the pool. I think what bothered me most was that we went to use the hot tub about 10 days after they serviced the pool and the hot tub light wouldn't work. So I called Juan to see if he could come back to troubleshoot the light not working and he got very angry on the phone with me telling me he "didn't like my attitude" and he was extremely defensive and started yelling at me. He refused to come back out and take a look at the problem, saying it was working when he left so the light must have just burnt out. We had paid them to change one of the main pool lights when the pool was drained and when the pool was re-started the hot tub light was constantly flashing through the light cycles and wouldn't settle on a single color. After I synced the pool lights, the hot tub light then would not work /come on at all. I called Juan to ask him to come and see what the light problem was- I figured maybe the wiring is loose or perhaps I am not syncing it properly? But early in the phone call, Juan got very defensive and verbally berated me and then raised his voice and started yelling at me. At some point he said we "should part ways" and that "he didn't want to do business with me" and then promptly hung up on me. THE WORST SERVICE and treatment I've ever received. The irritating part is that he wouldn't even let me explain the problem but was very defensive about everything. I can NOT recommend this company. Look elsewhere. I don't know if it's because I am a woman or if he just got angry that I was wanting another thing on the job made right, but either way- I won't be able to hire them ever again after being treated so rudely and with such disrespect. These problems only came after they did the work.......