Stopped by here around lunchtime on 09/25/23 and there were more employees standing around looking at each other than the two that were working. There were only maybe three people in line in front of me but it took about 15-minutes just to order. Then the pizzas that we ordered started coming out but we were missing one of the pizzas that we ordered and the guy said it was coming. 10-minutes later, still no pizza. Went up and asked and they said they don't know what happened to it so they will make another one. Cool. Remade pizza comes out but it's not what we ordered. Asked about it and the guy just has this confused look on his face and said 'sorry'. Not sure what happened to this location as it was not like this before but I won't be going back again. There's too many other pizza places nearby for service to be like this. read more

DO NOT ORDER THRU DOOR DASH. They will skimp you completely. I got a whole red pizza when I ordered. Who makes a pizza with no cheese?!?! read more

Blaze Pizza - Pizza Near Me - Pasadena, California

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I love Blaze pizza! Its just perfect for it's crust and toppings selection. I appreciate they being open late to dine-in and for the fast service. The app is also very convenient: I can order in a few clicks and pick up in 15 minutes! read more

If I could give the Fountain Valley business a ZERO...I would. First ever Blaze Pizza I ordered was so burned I could not eat it. Took it back the next morning and the guy looked at it and threw it in the trash can. I wrote to corporate and they are suppose to credit my credit card. Ordered my 2nd ever pizza tonight. I had it delivered this time. It was supposed to be here at 3:40. Almost an hour later I called twice but no one came to the phone and their voicemail was "not set up". I also went online to the help desk and left 2 messages. No one ever responded. Keep in mind my front door is open and I am sitting 40 feet away. After an hour I went to shut the door and there is my cold pizza box. They didn't ring the doorbell or even say "hello". This has to be the worst pizza company EVER. Avoid them at all cost ! read more

When Blaze Pizza came to Pasadena, the Build Your Own was just under $8.00. What a bargain and so many yummy ingredients to choose from. Alas, the going price for a BYO is nearly double and lacking. This is because, slowly ingredient toppings have disappeared as an option. No more goat cheese, olivine cheese, no more kalamata olives. There are other items that have disappeared and have been replaced with a salad option. But honestly, this is a pizza place. If you wanted a salad with your pizza go to Shakey's. Then you have 5 different people taking over to make your pizza, who knows if they've all replaced their plastic gloves when jumping into the line to place limited choices in your pizza. The last time we were there, the people behind the counter seemed like they didn't give a F#ck. I used to really like going here, but the last couple of times the vibe has been meh. There's no love in making the food and it tastes like it. read more

Solid blaze. They do well to keep the line moving and they keep the tables cleaned quickly. Love the fresca drinks they have especially the blood orange one. Staff has always been solid and they have some nice outdoor seating to boot read more

I have been here several times, and usually I'm greeted and helped pretty quickly. I've had good experiences here leading up to this experience. Yesterday was an exception, and I'm giving an overall 3.5 stars for my entire clump of experiences at this Blaze. Yesterday, I went in at about 5:30, the store was not busy-- except after I started my order, they got a bunch of online orders that had an impact on the customer service I received. What I mean is, that as soon as the lady serving me brought over a long string of stickers with online orders on them, I was not treated as a priority to the Blaze representative. She started making those before she asked to help me with my toppings. Anyway, it didn't make me feel taken care of as a face-face customer. I figure that's worth mentioning so y'all are aware at Blaze. Anyway, the only other bad service I got was from the lady behind the register. I waited for 8 min before getting a chance to pay. She was standing, putting her gloves on, but not helping anyone else. By the time I got to pay, she was not friendly towards me. I asked if I could please have my receipt and she didn't say anything, so I politely asked again, to which she responded by raising her voice at me: "I got it! I will." Then she looked at me in a dirty way. It just wasn't an overall customer service experience that makes me want to return. The food was quality, it reached my expectations and then went beyond. The seating options are spacious, the lighting is chromatic, and the bathrooms are clean. read more

Blaze Pizza - The windows here are chromatic! - Pizza Near Me - Pasadena, California

I don't usually leave reviews, but today I was very impressed with my pizza. Alfredo made us the best pizza we have ever had at Blaze!!! Thank you! read more

VEGAN REVIEW: What kind of sick person chooses a salad over pizza? Probably just me, but for the record, this was the first time I've chosen salad over pizza. I was just feeling like having something light that night. I went through the line and the people working seem to be stingy on the toppings. I'm getting a salad without meat or cheese... give a girl some substance, PLEASE! When I came to the end of the line, I saw a small tin filled with cubes of fried tofu. The label said "popcorn chicken (vegan)", so of course I asked for some on my salad. I was really pleased they had a vegan protein and am even more surprised that it tasted good. The only vegan salad dressing they have is their balsamic, according to the manager who looked in their little binder of ingredients. I believe all the info is posted on their website as well, but I didn't have time to look it up beforehand. It's possible there are more, so I would recommend giving their site a look! Overall, I enjoyed my salad, but really wish it was bigger and more filling for the price. Definitely more worth it to get a pizza. read more

Blaze Pizza - It was a salad kind of night - Pizza Near Me - Pasadena, California

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We live walking distance and used to eat here every 1-2 weeks. A while back we went in and we're surprised to fine they no longer had goat cheese, which is a must-have for a custom pizza for me. We didn't go back for several weeks, but decided to go a few days ago. Went in a few days ago, and now they've discontinued Kalamata olives, which is a must-have for my son. Staff told us that corporate locations will still have those items, but they are a franchise. To the management: if I want the ordinary ingredients, I can order from Dominos. You've lost some regular customers. read more

I was really looking forward to experiencing the food here, and I wasn't disappointed- so the food gets most of my stars. Sadly, the locale was terribly unkept. Not one table was clean, there was absolutely no one looking out for the cleanliness of the place and the restrooms were awful. This review is solely to point out to management to pay attention to the details. I'm sorry to say, I won't be going back to this location. read more

These guys wear their heart on their sleeve. They work very meticulously with the notes given to make sure the job is done best to the details. And boy do they deliver (not only to your location) but to your details provided. With such passion and such devotion, you just gotta give them a try. Got blazed and loved it. With love and no hate read more

If l could give it below a star l would the management The team completely ignored me with my school of blonde white people because they put white people first l came all my kids from school who were obviously blonde and the manager was a disaster serving cold pizza and giving me attitude he was below my standard. Do not bring your private school to this worthless parlor pizza place. read more

I LOVE this Blaze location. Parking is a little hard, but it's right on the corner. They have great vegan options and their pesto is FIRE ! When I walked in today, I forgot a mask so I annoyingly held a towel around my face. A blaze employee noticed I was struggling and handed me a new mask they had extras of. I was surprised and so thankful because then I didn't have to hold the towel in one hand and grab the pizzas in another. The employees were kind and accommodating. I will definitely be back! Especially for that pesto read more

Blaze Pizza - Pesto Vegan Pizza - Pizza Near Me - Pasadena, California

My family's experience at this location is consistently very good. The pizza's always fresh and delicious , service is excellent. At times the dining area could use a little cleaning (and sweeping). We live closer the south Pasadena branch but we drive all the way here because the over-all dining experience is wayyyu better. I don't know what happened to the south pas branch, staff are just unhappy. read more

I love Blaze. I actually used to work here in college and was never grossed out because they use fresh ingredients and really care about the way the dough is made and cooked. They have options to include a lot of dietary restrictions too. I appreciate the fresh taste at the rate they cook it and think the price is on point. I also think compared to more fast food pizza it's healthy. When ya look at the calorie counts on the pizza it ain't too bad. I also love their s'mores pies!! Mouth watering. At this specific store - I thought the customer service was great great & great. read more

Blaze Pizza - BYO - Pizza Near Me - Pasadena, California

Not bad! Crispy flats Make your own! Healthy versions of pizza...well healthy versions of flats! I was debating between a three and a four but decided on 3 because it's just very thin bread with some sauce and some raw cut vegetables that gets thrown into a pit of fire. Fast food joint/environment. Quick. Definitely good for that late night post work late night meal. A little bit of comfort for cheap but you don't feel so guilty because it's not the New York or Chicago style pizza size loaded carbohydrate crust that sends you into post food hyperglycemia syndrome rendering you incapable of moving and feeling like you've sent your BMI into the obese range. All in all, not so bad! read more

It pains me to write this review, I feel like I'm writing a eulogy. I wrote a great review almost a year ago, but over the past 6 months there has been an absence of good management, and at the top there has been a decline and lack of care that ranges from lack of training your General manager to know the business, to changing to thick yucky pizza sauce, to AIR CONDITIONING that's been out of order for over 2 weeks, come on !!! get this REPAIRED we don't live in a third world country !!! your customers who support your business don't deserve this and even more your employees should not have to work in this heat . The old staff Miles, Nancy, Lex, Max and Randy are ALL amazing AND this has nothing to do with the staff, it has everything to do with management. Randy who's been there the longest and is a rock star why not promote him! Wake up and treat your people right or soon there will be a eulogy. read more

So much fun to get the toppings I love! Bring on the roasted garlics, gorgonzola, spinach and more. The build your own pizzas are $9.85 for original crust and their are upgrades for cauliflower, keto and hi rise crusts. Quick and tasty and right next door to Laemmle's Playhouse theater with free street parking after 6pm. read more

Blaze Pizza - Drinks - Pizza Near Me - Pasadena, California

This is the margherita pizza I got for my toddler for $16.00.. where is my mozzarella? Where is the sauce? This is absolutely ridiculous read more

Blaze Pizza - Pizza Near Me - Pasadena, California

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Just recived our pizza, for $30 it was less than stellar... Not enough cheese after we ordered extra cheese!!! Asked for parmisian and pepers on the side but they were a no show.. ugh, dont get me started on door dash the pizza arrived ice cold which added insult to injury Im just going to stick with Pizza of Venice my usual go to. read more

Every time I say I'm not going to order from this place again and I end up doing it anyway, only to be disappointed again. If you order online, show up as soon as you make the order - they don't actually make the pizza at the time suggested on the order, they simply churn them out as quickly as possible and then let them sit. I ordered online and was given a time frame to pick up 25-35 minutes later. Knowing that they do this, I showed up ten minutes after ordering. Checked the online order pickup area, no pizzas. So I stood there and waited for a half hour as other pizzas was made and orders called out, expecting that mine was being made. Ten minutes after my "pickup window" had passed, I finally asked about my pizza. Lo and behold - the pizza had been sitting somewhere behind the counter for nearly a half hour. Nobody had bothered to call it out or put it in the online pickup area. It was cold by the time I got home to eat it. Cheese congealed and flat. EVERY TIME this happens. Ok, fine, I should order in person. Last time I did that, they smashed the box lid closed on the hot pizza and when I opened it, the cheese was stuck to the top of the box with none left on the pizza. This place sucks. It's overpriced with terrible service and honestly the pizza isn't even that good on the rare occasion it's made properly and given to you while still warm. read more

Blaze Pizza - The state of my large cheese pizza when I got it home. Tried to reheat a few pieces, didn't work. - Pizza Near Me - Pasadena, California

Not only is your pizza delicious and your service fast and friendly, but the rubber bands you use for your takeout boxes are my cats absolute FAVORITE toy, especially if you tie two together. I couldn't find anything like them on Amazon. We will be back for more of both pizza and rubber bands read more

Blaze Pizza - Rubber bands from takeout boxes. Cats love them! - Pizza Near Me - Pasadena, California

Very delicious pizza and very quick service. The crust was very crispy and the spicy pizza sauce was very good! read more

Blaze Pizza - Side Salad and Build Your Own Pizza (11-inch) - Pizza Near Me - Pasadena, California

Very bad customer service. I had a problem And they promised to fix it and never got back to me after asking for my email!!! read more

Love their pizza. The pizza dough is really good. Thin and taste good. And they have all these different proteins and vegetables to choose from. It's really fresh and tasty. No wonder Lebron James invested in it. read more

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Pizza was great but I really just wanted to give a review because the staff at this Blaze location was so good. Very polite and very quick, there was even a trainee who made my pizza who was exceptional! Made my day! read more

My buddy told me that Blaze has an outstanding sale on Pi day (March 14). I've heard about it, but didn't put much thought or effort until recently. I looked for the closest Blaze location on my Yelp app, and found this locations not far from me. I got here pretty early, just as they opened for the day. The line was already long, but not as long as it usually gets later in the day. The workers did a good job getting the line going and processing orders. Once it was my turn, I decided to make my own customer mix of ingredients. I had my pizza made with grilled chicken and turkey sausage. The pizza makers picked some veggies that complemented my pizza well, and I got plenty of jalapeños in there as well. The wait for my pizza was not long, and I sat down to enjoy it before hitting the road. The pizza was amazingly good! I can tell that they use quality ingredients. They also balance their ingredients well. The employees here were friendly and efficient in their work. The store was clean, to include their restrooms. I would definitely eat here again, whether it be on Pi day, or any other day. read more

Blaze Pizza - Pizza Near Me - Pasadena, California

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Walked in for a pickup order - guy hands me a salad container clearly half full - I said what this and he said "damn they were mad stingy". And then he says sorry there's nothing we can do about it. What a joke. read more

I don't eat out lunch very often when I'm at work, but it was a beautiful day and I decided to treat myself. I have never been to Blaze Pizza, but in the past, I used to go to Pieology (same concept). The pizza was delicious. I'm a big fan of thin crust. Although, I found the staff in the North Hollywood location to be cold and unfriendly as if they were just going through the motions and were not especially happy to be there. The next time, I will get it to go just like everyone else. read more

Blaze FAST-Fire Pizza is seriously true to its name! Thanks to Pi Day, the lines were out the door yesterday but they managed the crowd so well! I want to give them major props for churning out pizzas at record times. I was in and out within 15 minutes! They even provided iced mango and strawberry drinks for everyone waiting in the heat outside, this gesture was much appreciated! Along with great customer service, this build-your-own pizza chain also stands out from the others in the variety of fresh ingredients they offer. You can literally come up with an infinite number of combos from all the ingredients and sauces. Although, I would suggest going simple so you don't overload your pizza and confuse your taste buds! *Tip* Since the location is on the busy Colorado and Molino corner, I would recommend parking in the lot on Molino and Union. Street parking can be difficult during rush hour times. read more

I had the personal pepperoni with the spicy sauce ...thankyalawd! This was my FIRST time ever eating Blaze Pizza. I'm going to spend this fall & winter catching up! --no picture this time. I swore I'd have half of it left, but it was over in a blink of an eye. Truly shameful. read more

Blaze is basically Chipotle for pizza but with a lot more options. I opt for 'build your own pizza' since I am pretty picky with what I like, but there is a pizza and salad menu as well in case all of their options are overwhelming. I think I had avoided Blaze (and other fast pizza places) for a while because I didn't think it would be any faster than any other pizza place, but boy was I wrong. It's astounding to me how quickly I can build my own selection and have it in hand, cooked to perfection in just a couple minutes. Anyways, you approach the bench and choose your dough base (they have gluten free, high rise, etc), sauce type, cheese type, and then build toppings. I'm pretty plain but there are plenty of 'exotic' choices as well. You basically pay more depending on how many toppings you add, although my first visit I asked for two and wound up not paying for the third I added in. All the ingredients look and taste super fresh. You pay while the pizza is cooking, and by the time you fill up your drink at the soda machine, your pizza is ready to eat. Blazing fast, indeed. Amazing. I also tried a Smore cookie dessert and was not impressed as it was a bit on the stale side, but my pizza was top notch. Dough was just the right amount of chewy, good ratio of sauce and cheese to toppings, and as I mentioned, fresh veggies/meat on top. Price is very fair at less than $10 a pie, and it's very filling. I usually eat 5 slices in a sitting and struggle to finish the last, so a very good size for a "personal" pizza. Parking is a little tricky in the area being on busy Colorado. But putting together price, size, speed, ingredients, taste and staff = big thumbs up. read more

Blaze Pizza - Got my money's worth - Pizza Near Me - Pasadena, California

Wow this place has gone downhill. Awfully slow service and cold pizza by the time they serve you.

Web site says 10 minutes for the order but really it takes at least 20. They must have the slow cook ovens at this location

We all know the concept: Pay one flat price, choose any toppings you like and build your own pizza. Every visit can yield something entirely different, since there are many options and combinations to choose from, so it never gets old ... unless you don't like pizza (you weirdo) I had Blaze several times at their Monrovia location, so this was nothing new. But the actual highlight of this visit was the service. Everyone was very friendly, personable and gave a little extra that I haven't experienced at Pieology or even at the Monrovia Blaze location. Even though they seemed busy to me, the employees performed like a well trained team. They didn't seem impatient, and acted like we were the only customers in there. The guy at the end of the counter was superb. After calling out my order for pickup, he even offered to replace the hot pizza pan with a new, cooler one so it's easier for me to carry back to my table. And for som reason, even thought they were busier than the other build-your-own pizza places, my pies seem to have come out of the oven faster. Well trained staff, good tasting pizza with so many options to choose from, and taking the first bite in minutes make this Blaze in Pasadena a must return for me. read more

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This place is super good but could be improved. - they have a wide selection of toppings - their matcha Agua Fresca was so good but they don't have it anymore :(. They should offer a couple selections and have them on rotation. Not just stick to a couple and phase the others out completely. - The associates are nice - I placed an online order a while ago for a pizza. I came to pick it up and I was told that they cancelled it due to technical errors. They should at least give me my order or refund me the money. - their s'mores pie is much better when it's toasted. If you're vegan, lactose intolerant, etc. you could customize a pizza to your liking. - their cheesy bread and dough knots could be improved. read more

This place used to be great, we used to eat here frequently as my kids love this place. The last several times have been pretty awful, burnt pizzas, lost orders, greatly diminished food and ingredient quality, lack of proper social distance protocols, rough customer service, you name it, all the bad things. Today, however, was a new low. Too Long, Didn't Read version: Customers don't respect social distancing and employees won't intervene. It's not that hard to wear a mask and give people space, seriously. Also, file under disorganized and apathetic customer service and low quality food. Get in line with me and check out today's experience below, if you are so inclined. My kid's school was supposed to have a fundraiser here today starting at 11am. I called 3 times, got hung up on every time and then finally got through to the store. I was told that there was no record of any fundraiser and I must have gotten the date wrong. Nope, actually I didn't! So I went in person and tried again. This business and their disorganized chaos probably caused a loss of revenue for a school, which is really unfortunate. Schools should think twice about partnering with this company on a fundraiser, frankly. Unfortunately, this is where things went from bad to worse. While I am in line to try and speak with the manager about this fundraiser fiasco, a big group of loud, obnoxious and clueless customers got in line behind me. After 10 minutes or so of these people with their half hanging off masks getting closer and closer to me, I finally asked the loudest and closest one to give me a little space so I can order. The cashier ignored the fact that this guy now was less than 12" away from me with the rest of his 5 or 6 person entourage all less than 6 feet away with their struggling masks half on. He then proceeded to tell me "it's okay, you just need to move away" when I was trying to order my food from the spot he was standing in now. The cashier completely ignored this guy quite literally breathing down my neck. He was insanely rude and I just wanted to order food for a fundraiser. It wasn't okay and the employees should not have let this guy verbally abuse me for simply waiting in line and try to order from the starting point. I spoke to the person who wasn't really a manager and was told that the GM couldn't find any info about the fundraiser. She then tried to give me a bunch of free stuff- dessert, pizza, drinks. Told me that I just probably needed to eat something because I was mad or whatever. It was weird because she wouldn't stop even when I told her I did NOT want free food. I wanted to support my kid's school. This was disappointing on so many levels. I would have looked past their massive decline on food quality to support my kid and her school, but this customer service fiasco was too much. I will not be returning to this Blaze or any other Blaze. It's just not worth getting harangued by pushy and irate customers and dealing with poor customer service handling of such experiences. The cashier could have easily asked the guy to wait his turn and move to his place in line. Instead she made me have the awkward conversation with him. No thanks, I don't need to get Covid from some mouth breathing maskholes while I'm just trying to order food. Also, website broken so couldn't order online either. Yay! read more

Blaze Pizza - Missed fundraiser - Pizza Near Me - Pasadena, California

One of the original make-your-own pizza chain and still my favorite! Came in recently and they now have different salads as well. I love having BBQ sauce and crafting my own version of the Hawaiian pizza. Their choices of meats and veggies are pretty good even for the pickiest eater. I like the matcha ice tea in their self serve aqua fresca section. Very nice addition! They have specials like 3/14 Pie Day for $3.14 or 10/4 after 4pm $4 a pizza. Download their app for more specials! Overall the lines move quickly and I like to come to this location when I'm in the area. read more

Blaze Pizza - Aqua Fresca - Pizza Near Me - Pasadena, California

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Came in for a quick lunch while in the area. This was my second time here (third time at any Blaze) and I have to say, my pizza was pretty darn good. I'm learning more about the process each time I go! Today I realized that extras crispy was an option so that's what I did and I loved it!! This particular location was extremely busy, but the line went by quickly. There were a few times employees would come up to us to see if we're doing okay and to clean the pizza trays. At the pick up area there was another employee helping to take pizzas to people. Great service here! The food was tasty and the servers in the production line were friendly. One of the down falls was the section where people waited for their orders overlapped with the section where drinks and utensils were. In addition, it was right up against one of the tables which I happened to sit it. We had people's backs and butts in close proximity and it felt quite cramped. Perhaps some reorganizing is in order. Review 92/100 for 2016 read more

Blaze Pizza - Pizza Near Me - Pasadena, California