I went to Blaze Pizza on 9/18/26, a Friday night around 7:30 PM, and while there was definitely a long wait before my order was taken (around 7:57 PM), I actually wanted to leave a positive review because I really appreciated how well the staff handled the situation. It was clear they were extremely busy, especially with the amount of online orders coming in. There was a line forming in the restaurant, and I could see the staff trying to balance the online orders they had already received while also getting to the customers waiting in person. I can imagine how overwhelming that must have been during a Friday night rush. Despite how busy they were, the staff continued working and stayed focused on getting everyone's orders out. I think it's easy as a customer to become frustrated when you're waiting, but seeing how much they were juggling made me appreciate the pressure they were under. So rather than leaving a negative review about the wait, I wanted to give the staff some credit for working through a hectic situation. Hopefully management recognizes how hard they were working that night. Thank you to the team for keeping things moving as best as you could during such a busy rush! read more

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Blaze is a great little place to hit up when you want something simple yet tasty. And if you want something for 1, give their Take Two deal a whirl. The half pizza and 1 of their many tasty sides hits the spot! And the service was excellent, especially for how busy it was in the post-work hours. read more

Blaze Pizza - A build-your-own 1/2 pizza - Pizza Near Me - Pasadena, California

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Please dont send my cooked pizza flying from the back up oven burnt to your station then let it sit for 4-5 mins while im staring at you then finally decide to cut it half way, put it in a box and push it to me like some prison cafeteria lunch line... ever again.. young lady working 10:00 pm at 7/21/26 I eat here all the time.. this restaurant does not practice low quality service.. don't change that for them. Tables were dirty, service was dead tonight. I did a build your own, and after I said, the first topping which was pepperoni they literally asked me if that was it ... if its build your own and its just a pepperoni, its definitely not.. no need to ask. read more

This is our go-to spot when you need a pizza that won't disappoint. Pizza - Delicious Staff - Awesome Vibes - Chill My pizza order: Classic red sauce, original crust, mozzarella, ham, pineapple, green peppers, banana peppers, jalapeños, black olives, and mushrooms. read more

I came here during peak lunch hours on a Wednesday. The staff were getting out pizzas quickly and there were only a few other customers in line. The inside was clean, there is a decent amount of chairs inside , they are kind of awkwardly placed , I would recommend to grab and go. My pizza came out quickly and hot, staff was friendly, and put a good amount of each topping on my pizza, I would recommend this Blaze. Note that parking is rough in this area, and it will most likely require to use a structure nearby, so I'd only recommend to come here if it is walkable for you. read more

Blaze Pizza - Pizza Near Me - Pasadena, California

Craved pizza after a night exploring different places in Pasadena. Blaze was open late. Ordered a build-your-own with classic red sauce, mozzarella, pepperoni, green peppers, banana peppers, olives, mushrooms, roasted broccoli. The staff was very efficient and I liked that they kept the pizza in the wood fire grill a bit longer to make the crust crispy. With a little red chili pepper and Parmesan cheese on top, it was the perfect snack to share with my husband. Mmm, thank you. read more

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First visit to any Blaze Pizza location. We stopped in after a show at the Pasadena Playhouse, as this is one of only a few places open late in the theater district. It's a short walk from the Playhouse, located on the NE corner of E. Colorado Blvd. & E. Molino Ave. Plenty of indoor seating available, and parking is on the street or in a nearby pay lot (walkable distance). Ordering is cafeteria style: select your pizza and then walk along to add toppings, finally paying at the register. When your order is ready, they call out your name/ticket number and you go back up to the counter to pick up your food. No table service. My wife and I shared a Carnivore Pizza ($13.99) and a Cinnamon Bread ($4.99) for dessert. Overall, the dining area could have used more attention to cleaning after customers left their tables, but the food was tasty, and the service was okay. I'd try them again, for sure. read more

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Service was great the only thing is that parking is difficult . The food was delicious and the atmosphere was friendly. read more

Blaze Pizza - Pepperoni pizza baked to perfection - Pizza Near Me - Pasadena, California

It's fine if you want fast food pizza in a fast food restaurant. It's one of those "order whatever toppings you want" assembly line models. I did not like the crust but my kids thought it was fine. No wine or beer. Fast. Grubby - no one cleans the tables as far as I could tell. Cashier seemed like she wished she was elsewhere. One set of peppers and Parmesan for the entire place so you have to take it from another diner as of course people leave it on their table. Awkward. Just put out packets. Overall - it was fine for what it is. IMO Mod Pizza (same model) has better crust but not sure if they have those in the LA area. read more

I would be crazy to go back to Blaze Pizza. I haven't been there in about 2 years and went last night. The pizza was horrible. Crust was literally paper thin the staff was goofing around and I watched my pizza just sit and not get put into oven I waited about 10 minutes and asked one of the goofing off staff if they would put it in oven. He did. Very poorly run. read more

Came for pi day and what a busy day this was. There was a line out the door. I will know this for next year. It was probably the busiest it ever was and will ever be. So many eager people wanting their pi day pie. Their pi day deals vary each year but this year was bogo for $3.14. Not a bad deal but definitely enough for it to draw the crowds. I think food usually tastes better if you are getting a deal. Therefore the pizzas were delicious! We got the spicy pepperoni and the carnivore. I was not ready for the sweet sauce on the carnivore. I would definitely ask for no sauce next time. On a side note, the side door allows for entry by unwanted guests. A homeless guy entered and sat in a booth area and was occupying space that a paying customer could have been sitting at. That was a little unsettling. There should be some security to prevent vagrants from entering without a purpose. read more

Blaze Pizza - Pizza Near Me - Pasadena, California

Went here on a late Monday night and the service was really good. I haven't been to blaze in a while but the workers made sure to answer any questions I had. I am very pleased and pizza was delicious. I will be returning read more

This blaze location is conveniently located on Colorado and is one of the few fast-casual places that don't require a sit-down experience. They also have outdoor seating which is nice. The one drawback is the service here is incredibly slow. It's not that it isn't sufficiently staffed either, they just don't prioritize speed at all. They do participate in pi day deals annually which is nice. If they trained or prioritized urgency here at all this would be an easy 5/5. You can see the other reviews for similar complaints. read more

Blaze Pizza - 11in high rise dough create your own - Pizza Near Me - Pasadena, California

The service here is absolutely amazing from both Rojulio (I think his name is also Rodger) and Will. I came in and was immediately greeted with genuine enthusiasm and hospitality. The food here was pretty good but what made it even better were the workers. Thank you guys so much!! read more

The staff was wonderful and working as hard as they could to get orders out, but they were clearly short staffed with only two people working out front. Waited a long time for my order and saw at least one person leave due to the wait. read more

You know when you walk into a place and just know they hired the right people? Like, the manager is great, the employees fit perfectly, and everything just runs the way it should? Yeah--this place nailed it. They have the best manager I've ever dealt with at any location. And no.. I didn't ask to speak to the manager haha--he just happened to be behind the counter when I was checking out one day. We ended up having a conversation about how I mistakenly ordered a large on a previous visit, and he was super kind and sweet. He let me know that the large I ordered wouldn't taste the same as the build-your-own regular and gave me some helpful tips for next time. Then, out of nowhere, he gave me a complimentary drink--just to make sure I had a good experience. What a sweetheart. Honestly, every single time I come here, the employees are incredibly friendly, and I always leave with a great interaction. This place is so worth the drive--I go 10 miles out of my way and deal with the crappy parking just to get my Blaze Pizza from this specific location. I've never vouched this hard for a Blaze Pizza before, but trust me, if you want your pizza made right, come here. Other locations may follow the same system, but it just doesn't hit the same way it does here. Also, this location is huge and very spacious and you can sit down if you really want to eat here, but I always take mine to go.. because who doesn't want to eat their pizza while cuddled up in bed binge watching 30 episodes? No? Just me? Okay. read more

Blaze Pizza - Build Your Own Pizza (11-inch) - Pizza Near Me - Pasadena, California

Pretty clean here. For a chain restaurant it should be a lot cleaners. It's not as vibrate as it used to be to be. The to go pizzas are cooked in an electric stove(10k ) equipment. So if you want the fire oven make sure to ask for it. The taste is alot better and how it should be as it's how blaze began. They have the best deals if you use the app. Use the apps digital deals!! $25 dollars I spent for two people. It's my go to every other week!! read more

These people were the nicest we've meet in Pasadena! Chatted a bit while our pizza was cooking (cheese, pepperoni, and bbq for us). Food was tasty but will come back for the vibes. read more

I would like to formally express my disappointment regarding the customer service I experienced at your pizza restaurant on June 21, 2026, at approximately 9:40 PM. After a long and exhausting day at work, combined with unpleasant weather conditions, I was looking forward to enjoying a peaceful dinner. Unfortunately, my experience was ruined by the behavior of one of your employees, who was wearing a red shirt. The restaurant was playing music at an extremely loud volume, while employees were also talking loudly among themselves. Despite the excessive noise created by the establishment, the employee repeatedly demanded that I "speak louder." I found this unreasonable, considering that the loud environment made normal communication difficult. What made the situation even more frustrating was that the employee continued to insist that I raise my voice multiple times. At one point, I genuinely wondered whether he was having difficulty hearing, because instead of addressing the noise issue or communicating professionally, he repeatedly told customers to "speak louder". As an Asian customer, I was particularly disturbed by the tone, attitude, and manner in which I was spoken to. The interaction felt disrespectful, dismissive, and, at times, gave the impression that I was being treated differently because of my ethnicity. Whether intentional or not, the employee's behavior made me feel uncomfortable, unwelcome, and humiliated. Every customer deserves to be treated with dignity and respect. No customer should be made to feel inferior simply because they speak with an accent or come from a different cultural background. Staff members should be trained to communicate professionally and respectfully, especially when dealing with customers in a noisy environment that is beyond the customer's control. I hope management will investigate this incident seriously and take appropriate action to improve customer service standards so that no other customer has to experience the same treatment. read more

Good pizza and nice staff. There was a slight mistake and the manager, Angela, handled it great. I appreciate how hard the staff here works, and we will definitely be back. read more

Amazing service but found a rubber band in my pizza box again everyone is super nice but double check read more

Blaze Pizza - Pizza Near Me - Pasadena, California

Fast and efficient service, playlist was great!! Pizza took just the right amount of time to make and it was delicious. Clean place and will be back again read more

The customer service is always awesome, the workers are so kind, not to mention it's always clean and the food is always delicious!

The employees were very fast and swift, I asked for well done pizza and they perfectly made it well done. I love going to this location because the employees know how to get through a line quickly. They were also very kind and answered and questions I had without making me feel dumb. read more

Great service, always has my pizza ready quick while I am taking my lunch break. I get the take two because I love their pizza and cheesy bread. Those brownies are good too read more

Went to Balze before walking over to Jazz in the park. The line was long. I walked to the front of the line to get a water cup while my friend held our place in line. As I walked to the counter the person looked at me and walked away. The line was long so ok, I get that. However there were 2 other people near the counter one getting pizza from the oven and the other seemingly doing nothing. I said "excuse me" to her and she ignored me then I said "can you help me?" Again she didn't respond. At that point I reached over and just grabbed my own cup. The food was that when we finally made it to give our orders the person there wearing heart earrings was so friendly and made up for the earlier issue. The pizza not really worth the price, but what is these days? read more

This place is the worst to order delivery or fast pick up. They dont answer their phone when calling to get a delivery update or pick up. They do not answer their phone and most of the time, the workers give customers attitude. Today was my 3rd time and last ordering and spending money at this Blaze Pizza after my delivered pizza arrived super cold because their 3rd party delivery service picked up my pizza 20min. late. Save yourself the trouble and money and order from a different pizza company. read more

First time here at Blaze in Pasadena, fast service, friendly staff! Very clean and prices are great.

Made a mobile curbside order I called more then 20 times and waited half an hour for my order I ordered curbside since I was with my children and couldn't get down I eventually had to run out the car to grab my order and which an employee then said why I didn't just get down from my car. I ordered curbside and not pickup for a reason ?! Very unprofessional that I couldn't get through in phone call they would immediately just hang up as soon as it started ringing. This happened on September 18 2025 at 2:55 my order was supposed to be ready and out since 2:27. The lady had a tattoo on her arm and also it was completely empty unacceptable why have a phone if no one answers and also it none of the employees business why I ordered curbside that was completely rude im always ordering here and I've never had anyone so rude read more

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I have been a regular customer at this pizza restaurant for a long time, which makes this experience even more disappointing. On June 21, 2026, around 9:40 PM, I came in expecting to enjoy a meal after a long day of work. Instead, I was met with one of the worst customer service experiences I have had here. The restaurant was blasting loud music, and employees were talking loudly among themselves. Yet an employee wearing a red shirt repeatedly demanded that I "speak louder." I calmly explained that this is simply how I speak and that I was speaking clearly enough to place my order. Rather than listening or making any effort to understand me, he continued insisting that I raise my voice as if serving me was an inconvenience. What bothered me most was not the request itself, but the employee's attitude. His tone came across as rude, dismissive, and disrespectful. As an Asian customer, I felt singled out and looked down upon. Whether intentional or not, the interaction left me feeling unwelcome and embarrassed. I have visited this location many times before and have never once been told that I needed to speak louder in order to receive service. Other employees have always managed to communicate with me without any issues. This experience was completely out of line with the level of service I would expect from a business that values its customers. If management expects customers to compete with loud music and employee conversations just to place an order, then perhaps the problem is not the customer's voice. I hope management takes this complaint seriously and provides better training on professionalism, respect, and basic customer service. read more

Don't call it Blaze Pizza if you don't use the fire oven! I visited this Pasadena location on Colorado Blvd specifically for the novelty factor and it's pretty quick and tasty pizza. My 5-year-old son - who had never been there - wanted to watch his pizza made and put in the big, blazing fire oven. The build your own aspect I knew wasn't a factor for him since he only eats cheese pizza! But what was weird is that after they made our pizzas and I was paying for them, I saw they bypassed the big fiery oven and put our pizzas on a small side conveyor belt oven. When I asked why, the cashier (who appeared to be the manager) started a bizarre back-and-forth with me, claiming the conveyor belt was "better" and asking if I "really" wanted the big oven. Then, a second co-worker chimed in to back her up saying "I mean yeah we could re-make your pizzas... if you want that". They were arguing against the oven! It made it feel like an inconvenience and that I was a "difficult" customer for wanting the very thing advertised on the sign outside. For a prime spot in Old Town, the service was incredibly unprofessional and just plain awkward. Really it's just not worth the price - especially given so many options in the area. Whatever novelty Blaze Pizza once had is gone. read more

I remember when Blaze Pizza first opened in Pasadena. We simply couldn't get enough. Pies were $7 (more or less) and the service was stellar. That was 14 years ago and the prices are higher, the customer service was lousy, and again, the pizza bottom was burned. read more

Blaze Pizza - Blaze's Cajun-style pizza. Nice, but not what I ordered. - Pizza Near Me - Pasadena, California

This is not a classic Italian pizza, but the quality of the ingredients is good and consistent. We usually get the Build Your Own Pizza and have been happy with it! read more

Blaze Pizza - Build your own pizza (11 inch) with garlic pesto sauce, parmesan, fresh mozzarella, roasted garlic, spinach, cherry tomatoes, and mushroom. - Pizza Near Me - Pasadena, California

My wife was overcome with a serious pizza craving for lunch. She usually insists on gf, vegan, vegan cheese, thin crust pizza. Today she said "f@&% it!" . "I want a regular pizza!!!" So we opted for her favorite Blaze Pizza which was delicious. I have to say the olive oil drizzle was better than delicious because I love olive oil, especially with the slightly crispy crust! Oh yum! We want to order another right now!! read more

Blaze Pizza - Sausage, olives, red onion, mushroom pizza - Pizza Near Me - Pasadena, California

This place had personal pizzas and is located right on Colorado Blvd. My pizza was about $13. I got the herbivore which is the veggie pizza. For a small pizza, they were generous with the toppings. I also asked for a drizzle of their spicy sauce on top which was an extra touch. All the staff was friendly as well. read more

All I wanted to do was come in as soon as they open so I could get my food and get back to work as fast as I could. I always assumed that people walking in had priority I guess I was wrong they took care of about 14 pizzas before helping me out with mine. They could have made mine in the 2 minutes it took to make instead they made me wait. It's crazy. I was the only person in the store by the way smh. read more

This Blaze location has provided pretty consistent large portions of toppings on the pizzas so no complaints here!

This location incorrectly told us we could only select 5 toppings for the Regret Nothing promotion. We've been to other locations that run to promotion correctly and online details of the promotion say, "pick anything". In addition this location is unnecessarily slow. read more

Blaze Pizza - Promotion shows, pick anything. And does not limit to 5 toppings. - Pizza Near Me - Pasadena, California

The original location that started it all! Staff took care of us as we can be a bit picky about extra this and that and they were stellar and super quick. Delicious as always! Gluten free crusts as well were solid read more

The best vegan BYO pizza place I've tried. They have vegan cheese, vegan chorizo, and tons of veggies for toppings. They bake your pizza perfectly every time. Never burnt. All the staff I've ever encountered are super nice. They never make me feel bad for asking for extra toppings. The ambience is casual, modern. It's nice to eat the pizzas fresh in house when we have time. read more

Blaze Pizza - BYO vegan pizza! - Pizza Near Me - Pasadena, California