I came here during peak lunch hours on a Wednesday. The staff were getting out pizzas quickly and there were only a few other customers in line. The inside was clean, there is a decent amount of chairs inside , they are kind of awkwardly placed , I would recommend to grab and go. My pizza came out quickly and hot, staff was friendly, and put a good amount of each topping on my pizza, I would recommend this Blaze. Note that parking is rough in this area, and it will most likely require to use a structure nearby, so I'd only recommend to come here if it is walkable for you. read more

Blaze Pizza - Pizza Near Me - Pasadena, California

I would like to formally express my disappointment regarding the customer service I experienced at your pizza restaurant on June 21, 2026, at approximately 9:40 PM. After a long and exhausting day at work, combined with unpleasant weather conditions, I was looking forward to enjoying a peaceful dinner. Unfortunately, my experience was ruined by the behavior of one of your employees, who was wearing a red shirt. The restaurant was playing music at an extremely loud volume, while employees were also talking loudly among themselves. Despite the excessive noise created by the establishment, the employee repeatedly demanded that I "speak louder." I found this unreasonable, considering that the loud environment made normal communication difficult. What made the situation even more frustrating was that the employee continued to insist that I raise my voice multiple times. At one point, I genuinely wondered whether he was having difficulty hearing, because instead of addressing the noise issue or communicating professionally, he repeatedly told customers to "speak louder". As an Asian customer, I was particularly disturbed by the tone, attitude, and manner in which I was spoken to. The interaction felt disrespectful, dismissive, and, at times, gave the impression that I was being treated differently because of my ethnicity. Whether intentional or not, the employee's behavior made me feel uncomfortable, unwelcome, and humiliated. Every customer deserves to be treated with dignity and respect. No customer should be made to feel inferior simply because they speak with an accent or come from a different cultural background. Staff members should be trained to communicate professionally and respectfully, especially when dealing with customers in a noisy environment that is beyond the customer's control. I hope management will investigate this incident seriously and take appropriate action to improve customer service standards so that no other customer has to experience the same treatment. read more

It's fine if you want fast food pizza in a fast food restaurant. It's one of those "order whatever toppings you want" assembly line models. I did not like the crust but my kids thought it was fine. No wine or beer. Fast. Grubby - no one cleans the tables as far as I could tell. Cashier seemed like she wished she was elsewhere. One set of peppers and Parmesan for the entire place so you have to take it from another diner as of course people leave it on their table. Awkward. Just put out packets. Overall - it was fine for what it is. IMO Mod Pizza (same model) has better crust but not sure if they have those in the LA area. read more

Don't call it Blaze Pizza if you don't use the fire oven! I visited this Pasadena location on Colorado Blvd specifically for the novelty factor and it's pretty quick and tasty pizza. My 5-year-old son - who had never been there - wanted to watch his pizza made and put in the big, blazing fire oven. The build your own aspect I knew wasn't a factor for him since he only eats cheese pizza! But what was weird is that after they made our pizzas and I was paying for them, I saw they bypassed the big fiery oven and put our pizzas on a small side conveyor belt oven. When I asked why, the cashier (who appeared to be the manager) started a bizarre back-and-forth with me, claiming the conveyor belt was "better" and asking if I "really" wanted the big oven. Then, a second co-worker chimed in to back her up saying "I mean yeah we could re-make your pizzas... if you want that". They were arguing against the oven! It made it feel like an inconvenience and that I was a "difficult" customer for wanting the very thing advertised on the sign outside. For a prime spot in Old Town, the service was incredibly unprofessional and just plain awkward. Really it's just not worth the price - especially given so many options in the area. Whatever novelty Blaze Pizza once had is gone. read more

Craved pizza after a night exploring different places in Pasadena. Blaze was open late. Ordered a build-your-own with classic red sauce, mozzarella, pepperoni, green peppers, banana peppers, olives, mushrooms, roasted broccoli. The staff was very efficient and I liked that they kept the pizza in the wood fire grill a bit longer to make the crust crispy. With a little red chili pepper and Parmesan cheese on top, it was the perfect snack to share with my husband. Mmm, thank you. read more

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First visit to any Blaze Pizza location. We stopped in after a show at the Pasadena Playhouse, as this is one of only a few places open late in the theater district. It's a short walk from the Playhouse, located on the NE corner of E. Colorado Blvd. & E. Molino Ave. Plenty of indoor seating available, and parking is on the street or in a nearby pay lot (walkable distance). Ordering is cafeteria style: select your pizza and then walk along to add toppings, finally paying at the register. When your order is ready, they call out your name/ticket number and you go back up to the counter to pick up your food. No table service. My wife and I shared a Carnivore Pizza ($13.99) and a Cinnamon Bread ($4.99) for dessert. Overall, the dining area could have used more attention to cleaning after customers left their tables, but the food was tasty, and the service was okay. I'd try them again, for sure. read more

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These people were the nicest we've meet in Pasadena! Chatted a bit while our pizza was cooking (cheese, pepperoni, and bbq for us). Food was tasty but will come back for the vibes. read more

I have been a regular customer at this pizza restaurant for a long time, which makes this experience even more disappointing. On June 21, 2026, around 9:40 PM, I came in expecting to enjoy a meal after a long day of work. Instead, I was met with one of the worst customer service experiences I have had here. The restaurant was blasting loud music, and employees were talking loudly among themselves. Yet an employee wearing a red shirt repeatedly demanded that I "speak louder." I calmly explained that this is simply how I speak and that I was speaking clearly enough to place my order. Rather than listening or making any effort to understand me, he continued insisting that I raise my voice as if serving me was an inconvenience. What bothered me most was not the request itself, but the employee's attitude. His tone came across as rude, dismissive, and disrespectful. As an Asian customer, I felt singled out and looked down upon. Whether intentional or not, the interaction left me feeling unwelcome and embarrassed. I have visited this location many times before and have never once been told that I needed to speak louder in order to receive service. Other employees have always managed to communicate with me without any issues. This experience was completely out of line with the level of service I would expect from a business that values its customers. If management expects customers to compete with loud music and employee conversations just to place an order, then perhaps the problem is not the customer's voice. I hope management takes this complaint seriously and provides better training on professionalism, respect, and basic customer service. read more

Came for pi day and what a busy day this was. There was a line out the door. I will know this for next year. It was probably the busiest it ever was and will ever be. So many eager people wanting their pi day pie. Their pi day deals vary each year but this year was bogo for $3.14. Not a bad deal but definitely enough for it to draw the crowds. I think food usually tastes better if you are getting a deal. Therefore the pizzas were delicious! We got the spicy pepperoni and the carnivore. I was not ready for the sweet sauce on the carnivore. I would definitely ask for no sauce next time. On a side note, the side door allows for entry by unwanted guests. A homeless guy entered and sat in a booth area and was occupying space that a paying customer could have been sitting at. That was a little unsettling. There should be some security to prevent vagrants from entering without a purpose. read more

Blaze Pizza - Pizza Near Me - Pasadena, California

This blaze location is conveniently located on Colorado and is one of the few fast-casual places that don't require a sit-down experience. They also have outdoor seating which is nice. The one drawback is the service here is incredibly slow. It's not that it isn't sufficiently staffed either, they just don't prioritize speed at all. They do participate in pi day deals annually which is nice. If they trained or prioritized urgency here at all this would be an easy 5/5. You can see the other reviews for similar complaints. read more

Blaze Pizza - 11in high rise dough create your own - Pizza Near Me - Pasadena, California

Amazing service but found a rubber band in my pizza box again everyone is super nice but double check read more

Blaze Pizza - Pizza Near Me - Pasadena, California

You know when you walk into a place and just know they hired the right people? Like, the manager is great, the employees fit perfectly, and everything just runs the way it should? Yeah--this place nailed it. They have the best manager I've ever dealt with at any location. And no.. I didn't ask to speak to the manager haha--he just happened to be behind the counter when I was checking out one day. We ended up having a conversation about how I mistakenly ordered a large on a previous visit, and he was super kind and sweet. He let me know that the large I ordered wouldn't taste the same as the build-your-own regular and gave me some helpful tips for next time. Then, out of nowhere, he gave me a complimentary drink--just to make sure I had a good experience. What a sweetheart. Honestly, every single time I come here, the employees are incredibly friendly, and I always leave with a great interaction. This place is so worth the drive--I go 10 miles out of my way and deal with the crappy parking just to get my Blaze Pizza from this specific location. I've never vouched this hard for a Blaze Pizza before, but trust me, if you want your pizza made right, come here. Other locations may follow the same system, but it just doesn't hit the same way it does here. Also, this location is huge and very spacious and you can sit down if you really want to eat here, but I always take mine to go.. because who doesn't want to eat their pizza while cuddled up in bed binge watching 30 episodes? No? Just me? Okay. read more

Blaze Pizza - Build Your Own Pizza (11-inch) - Pizza Near Me - Pasadena, California

Fast and efficient service, playlist was great!! Pizza took just the right amount of time to make and it was delicious. Clean place and will be back again read more

The customer service is always awesome, the workers are so kind, not to mention it's always clean and the food is always delicious!

The employees were very fast and swift, I asked for well done pizza and they perfectly made it well done. I love going to this location because the employees know how to get through a line quickly. They were also very kind and answered and questions I had without making me feel dumb. read more

Great service, always has my pizza ready quick while I am taking my lunch break. I get the take two because I love their pizza and cheesy bread. Those brownies are good too read more

First time here at Blaze in Pasadena, fast service, friendly staff! Very clean and prices are great.

This place is the worst to order delivery or fast pick up. They dont answer their phone when calling to get a delivery update or pick up. They do not answer their phone and most of the time, the workers give customers attitude. Today was my 3rd time and last ordering and spending money at this Blaze Pizza after my delivered pizza arrived super cold because their 3rd party delivery service picked up my pizza 20min. late. Save yourself the trouble and money and order from a different pizza company. read more

I remember when Blaze Pizza first opened in Pasadena. We simply couldn't get enough. Pies were $7 (more or less) and the service was stellar. That was 14 years ago and the prices are higher, the customer service was lousy, and again, the pizza bottom was burned. read more

Blaze Pizza - Blaze's Cajun-style pizza. Nice, but not what I ordered. - Pizza Near Me - Pasadena, California

This Blaze location has provided pretty consistent large portions of toppings on the pizzas so no complaints here!

Made a mobile curbside order I called more then 20 times and waited half an hour for my order I ordered curbside since I was with my children and couldn't get down I eventually had to run out the car to grab my order and which an employee then said why I didn't just get down from my car. I ordered curbside and not pickup for a reason ?! Very unprofessional that I couldn't get through in phone call they would immediately just hang up as soon as it started ringing. This happened on September 18 2025 at 2:55 my order was supposed to be ready and out since 2:27. The lady had a tattoo on her arm and also it was completely empty unacceptable why have a phone if no one answers and also it none of the employees business why I ordered curbside that was completely rude im always ordering here and I've never had anyone so rude read more

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This is not a classic Italian pizza, but the quality of the ingredients is good and consistent. We usually get the Build Your Own Pizza and have been happy with it! read more

Blaze Pizza - Build your own pizza (11 inch) with garlic pesto sauce, parmesan, fresh mozzarella, roasted garlic, spinach, cherry tomatoes, and mushroom. - Pizza Near Me - Pasadena, California

It's good pizza, I like the crust is not too much. I like the make your own because you can add a lot

My wife was overcome with a serious pizza craving for lunch. She usually insists on gf, vegan, vegan cheese, thin crust pizza. Today she said "f@&% it!" . "I want a regular pizza!!!" So we opted for her favorite Blaze Pizza which was delicious. I have to say the olive oil drizzle was better than delicious because I love olive oil, especially with the slightly crispy crust! Oh yum! We want to order another right now!! read more

Blaze Pizza - Sausage, olives, red onion, mushroom pizza - Pizza Near Me - Pasadena, California

This place had personal pizzas and is located right on Colorado Blvd. My pizza was about $13. I got the herbivore which is the veggie pizza. For a small pizza, they were generous with the toppings. I also asked for a drizzle of their spicy sauce on top which was an extra touch. All the staff was friendly as well. read more

Blaze Pizza has such a special place in my heart. Just brings back memories and this is one of the few locations I'll go out of my way to visit when I'm craving. Javi in particular made me a beautiful pizza, I love her attention to detail and great service - it really is the little things read more

All I wanted to do was come in as soon as they open so I could get my food and get back to work as fast as I could. I always assumed that people walking in had priority I guess I was wrong they took care of about 14 pizzas before helping me out with mine. They could have made mine in the 2 minutes it took to make instead they made me wait. It's crazy. I was the only person in the store by the way smh. read more

This location incorrectly told us we could only select 5 toppings for the Regret Nothing promotion. We've been to other locations that run to promotion correctly and online details of the promotion say, "pick anything". In addition this location is unnecessarily slow. read more

Blaze Pizza - Promotion shows, pick anything. And does not limit to 5 toppings. - Pizza Near Me - Pasadena, California

I ordered a pizza and the toppings were all wrong (my wife picked it up and didn't realize it). I called to complain and they asked me if I wanted a refund or if I wanted them to make the pizza for me again. I didn't have time to go back so I said I wanted a refund. They said they were busy so Angel the manager was supposed to call me back. I never got the call back. I sent two emails. I tried calling again but was never able to get a hold of anybody or get a response to my emails. Very bizarre. Glad that they're moving their corporate office out of Pasadena and out of state. Good riddance. read more

Had blaze earlier today and it was honestly really good! The pizza was super fresh and tasty, and I loved being able to build it just how I wanted. Everything came out hot and perfect. The staff were super sweet and polite too. They made the whole experience even better - really friendly and patient while I figured out my toppings. Overall, great food, great vibes. Definitely coming back! read more

Great service by Savannah She got my pizza done to perfection and I was very happy with her customer service read more

The original location that started it all! Staff took care of us as we can be a bit picky about extra this and that and they were stellar and super quick. Delicious as always! Gluten free crusts as well were solid read more

The best vegan BYO pizza place I've tried. They have vegan cheese, vegan chorizo, and tons of veggies for toppings. They bake your pizza perfectly every time. Never burnt. All the staff I've ever encountered are super nice. They never make me feel bad for asking for extra toppings. The ambience is casual, modern. It's nice to eat the pizzas fresh in house when we have time. read more

Blaze Pizza - BYO vegan pizza! - Pizza Near Me - Pasadena, California

Friendly service and great pizza!!!! My favorite concept. I think I've had this review in drafts for over 10 years. Hilarious!

I've always come to Blaze at all the locations wherever I'm around mainly because I love the brick oven to make the pizzas. What happened? I came in here on a Saturday afternoon, there wasn't many ppl and they weren't cooking any of the pizzas in the brick oven. They just put it in this little machine from this old pizza chain back in the day that has a little belt; the pizza goes on, gets heated and rolls right out. That old pizza chain went out of business just like Quizno's. It's crap! So not sure if they just stopped using the oven all together even though it was on or whatever reason it is. I don't wanna come back if they're not longer using the brick oven read more

the servers ignore you and treat you like you are invisible. then, we they do talk to you they are rude and don't care about your business. he literally said that. and then he kept talking even after I asked him to stop. the pizza isn't even that good. go somewhere else that appreciates you. read more

I walked in at 10:42 PM and was told they were closed and had forgotten to lock the doors. As I was walking out, I was then told they decided to close early, even though the posted closing time on both their website and the door says 11:00 PM. I wish I could rate 0 stars read more

I don't know who the third-party delivery person is for this location, but they absolutely suck. Never got any calls or texts, twice my order was marked delivered and just never showed up. Plus there's no one to call. read more

I don't typically leave reviews, especially for fast food restaurants, but my recent visits have been some of the worst experiences I've ever had at any establishment. The young man with visible tattoos, who I believe is named Will (based on what his coworkers have said), consistently appears disinterested and disengaged. He never offers a friendly greeting and provides noticeably poor customer service, making each visit uncomfortable and frustrating. The pizza is way too overpriced there anyways, thanks for nothing blaze pizza! read more

Terrible customer service. Better pizza choices in Pasadena. This joint needs to get out. If they make a mistake on your delivery order, your time will be wasted. Someone over the phone told me to go into their pizza joint and that they'll have my name down to come pick up the correct order. I go in person as instructed. I did not get a name from that employee and the "mgr" Angel G gave me a difficult time, spoke in a condescending manner, very unprofessionally not honoring what his employee told me. Get rid of Angel G. He alleged that I requested a refund, which I didn't. I told him, "Why else would I be there in person if I requested a refund?" He then said we don't do that and if I wanted a pizza that I could have one if I paid for it, with a grimace. Unprofessional establishment. I said how can I verify that a refund was issued, most places just give a complimentary pizza for the inconvenience your company caused? And started to leave, he says loudly, " You don't want a pizza? For free (with a smirk this time)?" I told him to give it to the guy that was after me. (He probably would have spit on any food I accepted there.) I'm sure the greedy unprofessional mgr charged the guy. They don't care about customer service. Now I remember why I deleted their app. Let's support local pizza joints from now on. Blaze pizza is overpriced and not quality pizza. Minus kazillion stars. read more