Id give the food 4 stars, especially the breakfast. We have been to Black Bear many times and had a good experience. last time was different. The kitchen staff struggled to get our order correct and we waited 30 minutes for our food. They forgot to put all the toppings on my wife's omelet, I asked for a loaded potato and got a plain one. The server did his best to keep up with the circus in the kitchen. He even comped part of our meal. We tipped him well. But the kitchen staff WOW!! They should go home get a good night sleep and try again tomorrow. read more

The food is really good and The staff is friendly. Every time we come in to town we stop here and get breakfast. It's not typically too busy and there's a lot on the menu to choose from. read more

Used to live in Oregon where one of our favorite places to eat was the family diner Black Bear. Breakfast, lunch, and dinner at all hours open for business? Uh, yes please. Food is great, location is great, staff is even better. Don't take my word for it, though. Walk, skip, bike, skate, drive your friends and family down for some quality time and quality/ quantity food! Stoked to have our Black Bear back! read more

Black Bear Diner Ogden - Yum! - Diners Near Me - Ogden, Utah

I use to come here at least once a week to have breakfast with my wife, not anymore as the service has gone down hill. I don't know about everyone but I don't like to go into a restaurant and be surrounded by a bunch of dirty tables, mean while the employees are gossiping at the register. Our waitress never came back around to refill our drinks, someone else brought us our food and too top it off my wife's food was cold. You would think it was busy but that's my point, it wasn't. There was maybe 4 tables in the entire restaurant, so I will not be returning to this establishment. read more

I wrote a review of this BBD in April 2017 shortly after they opened their Ogden location. I was underwhelmed by the experience so stayed away. I went back for the first time this week. Sadly, my overall review remains the same as it did almost 2 years ago. I arrived at 10:30 on a Monday morning and was seated right away. The restaurant was about 2/3 full. I was seated at a small booth directly across from the kitchen. My server was training another server. The food was better--but it took 30 minutes to get my meal. At no point in that 30 minutes did anyone offer to freshen my coffee, see if I needed anything, get me a complimentary muffin or toast--nothing. The food was not worth waiting 30 minutes for. Sitting across from the kitchen I could see at least 5 cooks. And the bulk of the wait staff (at least 6 people at one point) was standing in front of the pass begging the cooks for food for their tables. With that many cooks it doesn't seem like not having enough people to cook is the issue, but rather people needing to work smarter, not harder. The server apologized for the long wait but I felt like after that long--in a restaurant that was not full--I should have been offered a discount of some kind. None was forthcoming. I'm disappointed that after almost 2 years it seems like they still cannot figure out how to get good food to people in a timely manner. Plenty of other breakfast places can manage that just fine; not sure why BBD can't. read more

Was kinda nervous heading into this one.. .. luckily there were no actual bears hahaha. Fun fact: Black bears are Food was very good thank you for the food. I'm going to come back and get a breakfast. Thank you all for your help. read more

Such a horrible experience. We've been to several other locations and loved them... this location is awful. Breakfast potatoes had freezer burn you could see & taste; cheese on scramble was only 1/2 melted, cookie purchased after (because I couldn't eat my breakfast) had mold!! read more

Just got done ordering a Olga Pie it was pretty good everything else was closed so this did the trick was able to get extra pecans and topping sauces not to bad for $6 read more

Food is alright. It's a safe bet, this will satisfy your hunger! Been there probably 4 times and 2 out of the 4 service was awful! Between our food not being executed properly, the wait between plates being put out, and just bad service! read more

Came with a group of friends, wait was horrible (waited an hour), service was ok. Unless you crave pepper, do not get the roasted turkey. I like pepper but that was just way too much! Mashed potatoes were good. Cranberry sauce for turkey came in a tiny, I think less than an ounce, container. They also ran out of vegetables. I honestly feel bad for the waitresses and waiters, whoever chose the designs for the uniforms has horrible taste!! read more

I wanted to like this place. I watched all the construction as I drove up and down 12th street the last few months. Hoping for something better than Dennys and IHOP which frankly isn't hard. Well unfortunately I found myself wishing for the flavor and price of an underwhelming Grand Slam. Service: Why is it every time I go to a chain diner at 6am that a twacked out, sunken eyed, toothless waitress always serves us. I'm sorry, I know I'm being rude, but I don't want to look at 35 years of bad decisions and regret when I eat my first meal of the day. Other than that the service was...... "just fine". Food: I ordered biscuits and gravy, 2 over easy eggs and thick cut bacon. My girlfriend ordered a waffle with scrambled eggs and bacon. My biscuits and gravy was DISGUSTING! The gravy itself tasted fine, but the biscuits were stale, dry and crunchy. When I poked my fork into the biscuit it broke apart like a salad crouton. Then randomly there were 3 (just 3) pieces of sausage in the gravy. What's weird and gross about that is they were the same types of sausage that are used for pizza. Yes, Italian style sausage in biscuits and gravy. I didn't even finish it. Next, my eggs were boiled in margarine. It was smothered all over my eggs. They tasted weird. I don't know if it was the obscene amount of margarine or the eggs themselves were bad. My bacon was pretty damn delicious.... but it's hard to screw that up... Wait, they did. My partners bacon was burned and charred. She didn't finish it. She said her eggs tasted like margarine (imagine that) and her waffle was just ok. I tasted it and it was just a pancake in waffle shape. Seriously. Same batter you'd use for pancakes. I feel like for the price. You should get a freaking waffle. Awful food. Atmosphere: It was very nice and clean inside. All the utensils and plates and hot sauces were clean. I was impressed until I heard the absolute vomit of language coming from the cooks speaking Spanish. Their language was horribly offensive. Loud and disgusting. News alert! White people know Spanish too bro. Just because you speak a different language doesn't mean you should cuss and speak terribly about women. Price: For the size of the portions they are a dollar or two over priced. For the flavor of the food, they should have paid me for my time to eat it. Again, I REALLY wanted to like this place. It would have been so nice to have a great place to eat breakfast before work. Take this review seriously. Maybe they will make some changes when it hits them in the pockets. read more

Ate at the Black Bear diner in Ogden Utah this evening. The service was great (considering the waitress was very over extended)but the food was downright terrible. The waitress was handling 28 persons between four tables. I ordered the paw size chicken fried steak with mashed potatoes and green beans. The meal arrived Luke warm and probably had been sitting under a heat lamp for quite some time as the gravy was "skinned" over and dried out out. I had no green beans on the plate as ordered but literally two small slices of carrot and three small broccoli flowerettes. Hmm... musta ran out of green beans and substituted mixed vegetables....what little there were, it was a pathetic looking plate. The fried stake was dry as as well. Not impressed! We also did not receive our pancakes as part of another order item and ordered two separate scopes of ice cream for dessert and only received one of desserts. I would say the waitress was well over extended and clearly had other things on her mind. I won't be going back to Black Bear! In summary bad food, poor service and the staff at this place was over extended and not in tune with the orders as food was piled up on plates at the pick up point and sat under heat lamps for way too long! read more

Where has this diner been all my life? I have ordered many things from here since it has been popping up in different locations in Utah. I love the variety on of the menu and the feeling of the whole environment is awesome. The menus are adorable faux newspapers with the menu printed on them. The staff is always so nice and the joint is pretty much always in tip top shape. Now the food. Oh the food. It never disappoints. They offer a huge taco salad that is easily enough for two people. And when I say huge, I mean it. It's ginormous. They have incredible burgers, hot sandwiches and salads. Their biscuits and gravy and one of a kind and their pancakes taste like candy. It's starting to feel like no matter what I order, it's going to be incredible. Always happy with my experience at Black Bear! read more

This place has been open 16 days. It showed. They need more staff. 20 minute wait with a half empty restaurant because of the lack of staff. Now I rather they keep tables empty than stress the staff but they need staff. The side salad was large. The bacon blast was lacking in the blast ingredients, especially the avocado. 1 slice for a large sandwich is sort of insulting. The bacon was great. I didnt know there was an onion ring shortage in utah. I got 5, 3 mini. Other plates I saw had them piled high. Felt wronged. Taste was fine. Portions way off. Needs more in staff. In time I'm sure things will work out, but I feel short changed . read more

Stopped by last night for dinner (was told by a close friend that the sweet cream pancakes are a MUST TRY) and IM 100% glad I decided come here! I ordered the griz (I think) and HOLY COW. That was AMAZING! 2 pancakes, 3 eggs, 2 sausage, 2 bacon, 1 chunk of ham and a HUGE portion of hash browns. My daughter (1yo) and I had the BEST waitress helping us and all of the staff was extremely friendly! Everyone kept stopping by and talking to her, waving to her and keeping her happy so that I could eat in between feeding her bites of food! There weren't many people here (maybe 8 tables full that I could see) but still, unbelievable service and GREAT food. Yes, the pancakes were so worth it but dang they are SWEET! I'm a savory kindof gal so I GRUBBED on the hash browns! I will be back soon and bringing a group with me next time! Can't wait to try the coffee! read more

I was a waitress here, I walked out Sunday morning may 23rd at 10:30. I've never in my life been so disrespected as a waitress. I am in the process of being diagnosed with a seizure disorder, I had my second documented seizure while I was employed here. I'm currently in the process of spending thousands of dollars on tests to figure out what's wrong. Yesterday, when I had an episode at work where I started blacking out and lost control of my thoughts, I was told that I was inconveniencing the restaurant by needing to go home early, even though I called the next server on and got her to come in early, and I talked to the servers on the floor about me being cut first and it wasn't an issue. We cut another server at the same time as me. I did not inconvenience the restaurant by letting the other servers make more money. Then this morning I told the hosts to stop seating me because I had several tables in my section without orders, and was told by the assistant in the middle of me running around trying to figure everything out that I was not allowed to talk to the hosts like that. I walked out then. As a utah waitress I made 2.15 an hour, the restaurant doesn't even cover my taxes, let alone enough to yell at me over my own disabilities. read more

I've been to the Black Bear Diner in Layton and they were good. This place was terrible in Ogden. The server was super ditzy. She kept bringing us the wrong items. Our food took forever to get. Once we got our food, it was cold. Food was disgusting. 5 minutes into receiving our food, our server brought us bill, assuming we were done. She seemed like she was in a hurry to get us out of there. We went at a slow time of day. Super disappointed. Will not be going back. read more

Great place, food was as expected and the service was outstanding. Kris a.k.a "Kris P. Bacon" lol is such a great guy. He was very friendly and handled our jokes like a bowsss. Please make him a manager or give him a raise because he knows what is customer service and what it takes to be a great waiter. Way to go Kris :) P.S. I triple dog dare y'all to finish the taco salad! read more

Tori treats her staff like garbage. I love the food and most of the employees, but something really needs to be done about her. She creates a hostile work environment, and therefore an unpleasant dining experience. No staff should be treated that way. I won't be supporting them until this is fixed and I would recommend the same to anyone else considering going here. If you really want Black Bear Diner, I'd suggest just driving to the one in Layton. read more

Good place to eat to have a lot of food and fairly good tasting food and lots of selections. The only gripe I have is that the waiters don't know the menus and the ones I've had can't recommend menus items. That sucks. Also, the last time I ate at the American Fork diner, my waiter kept coming to table and asking us if we were finished? Not a good thing to feel Rushed. Slow down. read more

Update: Totally shocked that one pancake is $3.50. Yes ONE pancake not a side order of pancakes- Just 1 pancake!!! It better taste like the Prime-Rib of Pancakes at that price. Mediocre. Fish was frozen fillets. Vegetables are individually dumped from a plastic steamer bag onto the plates. Felt like most of the items seemed pre-prepped and were basically heated and served. Staff is learning but helpful and friendly. We sent a dish back and ordered another item. There were other food complaints within earshot. I gave it 1 for 1 star for the service but the only get 1 of 4 stars for the food. read more

We had such a great experience at the Black Bear Diner in Ogden! Our server, Becca, went above and beyond in every way. Our kids were happy and full and the food was delicious and it came in great big portions. We couldn't have been more pleased and we will for sure be back! The pancakes are fabulous!! read more

Black Bear Diner Ogden - Ogden Black Bear Diner is the best! - Diners Near Me - Ogden, Utah

All the hallmarks of a new place opening. Large crowds, wait staff still trying to figure out the whole thing. Still, the food is good. Portions are somewhat on the side of "too large for me to eat". Tried to make my way through a Big Bear Burger, but I think my stomach is shrinking. It's good, and messy, which is the main component of any burger. If it's not messy, then they made it wrong. Taco salads are somewhere along the lines of something to get if you haven't eaten all day. I have seen people's heads smaller than this thing. Give this place a month or so to find their feet and they will be perfect. read more

I'm teetering between a 3-4 star at this place because portion size is amazing the service sucked! Food itself was pretty fair. I have tried the chicken cordon blue special, apple crisp pie, club sand which and the salads. All are huge portions and pretty satisfying! If they can just get some better servers then this place would be a solid 4! Hoping to try again next month so I can get a more accurate update. read more

Horrible horrible horrible experience last night (11/14/2018). My wife and I love Black Bear Diner. We've been quite often to the St. George location and the Layton, UT location. Both of those places are great. However, we attended the Ogden UT location last night and were met with some of the worst dining experiences we've ever had! We came to the restaurant at roughly 7pm. We stood at the desk waiting for a host/hostess to come and seat us for nearly 10 minutes. The restaurant had maybe 4 or 5 tables that were occupied, so the place was nearly empty. There were a few servers walking about, but they all ignored us. Finally, a hostess came and took us to a booth. She placed us at the very back corner of the restaurant next to the window. It was freezing temperatures last night, so sitting next to a cold window was not ideal, especially when there were so many empty booths that were available. Additionally, the A/C vent was right above us, and it was ON! Why they would have the A/C on when it was freezing outside is beyond me. I'm not sure why we didn't ask to move booths, but we definitely should have. Failure on my part. Our server brought us our water and we asked for some straws. She said she would bring them soon and took our food order. She came back with my wife's salad and our cornbread muffin about 10 minutes later and again we asked for some straws. "Of course", she said. Another family came and sat down at the booth across from us. She came and took their food and drink orders. As she walked by us again, we asked AGAIN for some straws. She placed one down on the table. Just one. She said she'd be back with the second one. We sat there for 26 minutes (I timed it on my phone) before she finally came back with our food. EXCEPT it wasn't our food! The food was for the family that came and ordered 10-15 minutes after we did! She just set the food down, handed us our second straw and then started handing the food out to our neighbors. We were beyond frustrated. She then turned around and said our food is "almost ready" and that my wife's "BLT" was taking a bit longer to cook. Now, I'm no expert, but a BLT seems like the easiest and quickest item on their menu to make. It's bacon, lettuce, and tomato on some toast. Period. I had the croissant egg sandwich (which tasted horrible, by the way) and that is also something super quick to make. If we had ordered the roast or Prime rib or something, I would have understood. Additionally, there were still only 5-6 families in the restaurant and they all had their food or were just wrapping up eating. So we're not sure what the kitchen staff were doing for almost half an hour, but they certainly weren't making our sandwiches. Our server FINALLY brought us our food. Cold and disgruntled, we started eating and found that it was cold, and clearly had been sitting out for a little while. Additionally, my croissant and egg sandwich didn't come with the bacon I ordered. When the server walked past again, I asked her about the bacon. She said she would go grab it. While waiting, our neighbors finished their meal and left. This family of 5, arrived after us, ordered after us, received their food before us, and finished eating their food ALL BEFORE we even got all of our food. Finally she brought my bacon and we finished eating and asked for the check. We walked up to the desk to pay, only to find that nobody was there to take our payment. We stood there for a good ten minutes. There was a young man who we had seen taking payments earlier, and we saw him over at the kitchen talking to the kitchen staff. A few servers saw us, but ignored us. Finally, we heard one of the kitchen staff say and point to us that, "they're waiting to pay" to the young man. He said, "I know, but I need to take care of this to-go order". He then proceeded to grab a bunch of food and fill up some bags with it. Again, it took a good 10 minutes of being ignored before he finally came up to the desk and took our payment. He handed us our receipt and pointed with a pen to the tip line and said, very bluntly and unprofessionally, "You'll put your tip payment here". YEAH RIGHT. Like I was going to tip you guys! I do believe in tipping, so I did tip just 10%. But as far as I'm concerned, not one person in that entire restaurant deserves a tip, or even any business in my opinion. We will NEVER attend this location ever again. Service was terrible. Food was terrible. Environment was terrible. Alec W. read more

Just got our DoorDash from here and holy crap. So. Much. Food. They made sure we had plenty of Utensils in here and just LOADED the meal up with potatoes. Definitely will order from here or go eat there sometime again! read more

Black Bear Diner Ogden - The Grizz breakfast meal. (Some if it's been eaten but not much. ) - Diners Near Me - Ogden, Utah

We were a little cautious going here based on the reviews, but ended up being surprised! The places was packed on a Monday night and we were sat within 5 minutes. The service was polite, personable and prompt, portions were huge. We'll have leftovers for sure. read more

Arrived for early dinner at 5pm they sure already out of tacos and pot roast. At 5pm? It took forever for our food then my husband had to send his back, eggs were leather, then when he finally got new ones his meat was burnt but the cook flipped it over so he couldn't tell until he tried to cut it. It had already taken so long to get our food he just don't finish it and ate some of mine. Everyone looked disgusted with the food but luckily our serverwas sweet and did her best but the cashier was very unfriendly, will not return read more

Good thing they opened this location! Once they get the bugs out, this place will rock! The food is great, service is decent giving the employees are all new except for the "opening team" that were shipped in from other locations. Once trained, you can expect a great experience here at the Black Bear Diner! Food is like what home cooked is to be like. Comfort food in Utah! Good luck Black Bear Diner and welcome to the city of Ogden! read more

Black Bear Diner is one of my favorite new places to dine! They serve breakfast, lunch and dinner all day. The food is delicious! You may have to wait to be seated but it's worth it! read more

Black Bear Diner Ogden - Chicken Waffle - Diners Near Me - Ogden, Utah

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Pot Roast yummy! Chicken Fried Steak yummy! Volcano Breakfast Plate yummy! Service was great too. Comfortable atmosphere read more

My girls and I had a great breakfast this morning. The coffee was excellent and Tiffany our waitress was just awesome!! She was very nice and attentive.everyones food looked great. We will have to come back! read more

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Me and my significant other recently dined at Black Bear diner in Ogden. Our server was amazing and the food was good. However me and him still left feeling disappointed and disheartened. This is due to the general manager Torie. Although she was decently kind to her customers she was the complete opposite to her co workers. Me and my boyfriend were seated right by the cooks window and spent our whole dining experience hearing her raise her voice, put down, degrade, and overall just be a jerk to her employees. I understand that as the manager it's her duties to make sure things run smoothly however there was no constructive criticism it was all pure dismissive rude and judgmental. We will not be going back especially to that location as we do not want to support somewhere, where a person of authority can get a way with being that disrespectful and rude to the team in which she should be leading.... to the cooks and servers I applaud you and you guys did and do great. 3stars 1 for the cooks 1 for the servers and 1 for the food..... -2 for tori read more

Black Bear Diner did not disappoint tonight. Great food and lots of laughs with friends. Exterior of restaurant is clean and trendy. Interior was ok, booths were a little dated and lots of "rustic" bear decor. Our waitress (Jil) gets 10 gold stars for being awesome and on point the entire night. Food was good from the chicken avocado club to the cheeseburger salad. (Yep, it's a real thing.) Taco salad was a huge, probably the biggest salad I have ever seen. The homemade bacon ranch was fantastic and the molten lava cake is a MUST! I give this place 4 stars, menu prices were a little steep. read more

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I was looking forward to trying it out but was very disappointed. When we got there we were promptly seated by the host... and that's when the service ended, literally. We were not offered any water, we weren't offered anything at all because a waiter/waitress never came to our table. We sat there for 10-15 minutes just talking then decided to get up and leave. We walked past the cashier towards the door when she asked how our meal was. I would've loved to describe our meal except there was nothing to react to. I responded, "no one ever came to our table to take out order." She said "oh sooorrryy." We went down the street to LoLo's, yum! read more

Good food but consistently horrible service!! I have been there a handful of times and have not been pleased with the service. This particular visit, we waited for 50 minutes to get our food. read more

Food is great MOST of the time, BUT definitely not all the time! This place is very, VERY inconsistent. It's a hit or miss! My husband and I love the cinnamon roll French toast, but last time we went I had some green stuff on the top where all the icing is?! They whisked it off and took the extra up-charge off the check, but I was still hungry! I had barely touched the red potatoes with eggs and bacon, the potatoes had some white residue on them, like they don't rinse them off before handling them :((( I really wish this place was more consistent, I'm sure they'd have a better review if they were! read more

Wen there on Saturday and it was pretty delicious the portions were huge and the hashbrowns and pancakes were sooo good. However whoever is ordering their inventory needs to prepare better they were out of hot chocolate and avocado read more

TERRIBLE SERVICE. The food is so-so & a bit over priced for how not good it is. We waited quite a while for an opportunity to flag down our elusive waitress to refill drinks & drop off fry dip. Once we flagged her down it took another half hr to get our requests & once we finally did, she brought out the wrong sauces & drinks. My husband & I can overlook a mistake here & there, but overall the attitude of our waitress was just terrible. She waited on older people a lot more efficiently & kindly than my 20 something yr old husband & I. I think she did this because she didn't think we could afford to leave a nice enough tip. Which BUGS ME so much. Will pass on this place forever. read more

Large serving sizes, delicious food, and well priced! Kids pancakes were big and thick! Great service from Hannah! We will come again!