The food was absolutely delicious! The ambience was nice. The service needs some work. We got our food but no silverware or napkins. We had to ask for some. read more

Do NOT slow down, stop, but run away! Seriously I placed an order while traveling because I have been to this franchise in the location where my parents are and really enjoyed the food and service. This location is not your place to stop. Nor place on online order. I ordered early, when I arrived I was told they were out of one of the items as I stood there looking at it in the case. I said it would be fine to substitute. I was ignored, the very nasty tattooed young lady NEVER looked up the order and just said I was going to wait. I watched other people who came in after get there orders. I noticed that all the women would only speak to men "oh so sweet" until a black man came in who was National of Islam faith. He too placed an online order. Such a nice a calm and nice person, he in no way deserved how he was treated. When I asked the young lady where/when my order would be ready she was uncivil. She told me I could cancel the order (which I could not) and she would not cancel the order. Funny they can not fulfill the order and not supply the correct items and feel they get away with that. This is so wrong. There was a woman who came out to find out what the problem was and SHE is the person who Did Not correctly fill the order and complained about she didn't know where her head was when another person asked about their order Please take my advice and do NOT go to this place there are too many problems, no resolution and no one (but my bank) who would answer over 12 attempted calls. Save yourself time, trouble, poor food and poor treatment... go to a drive through. read more

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Food and service is top notch. Have eaten at 3 different locations and all are very consistent

Stopped in a few months ago with some friends who had never been to a Black Bear diner. I was so disappointed after telling them about the large portions and how the chicken fried steak was fork tender and the size of the plate. Well it came smaller than a slice of bread and hard as rock. My pot roast was maybe a spoon full where in the past it would cover half the plate maybe more. I have not been back and do not recommend the Amarillo store to anyone. read more

I went to visit my daughter in Aurora Colorado n stop for breakfast the time wait was so long ,but over-all food n service excellent. Haven't tried Amarillo as I live here .I think a location on west of Amarillo would service for elderly people also. read more

OMG. This was unbelievably horrific. I'm on a road trip from NYC to LA, and I saw a roadside sign for the Black Bear Diner. I ate at a Black Bear Diner near a mountain pass in Northern California a few years back, and it was excellent, so I thought I'd try this one. It wasn't good. The service, food, attitude were all horrible. I guess my first clue should have been that it was attached to a truck stop, but I've had great food in truck stops before, so whatever. read more

Serviceable breakfast but I've had better. I think maybe I went too exotic getting the Southern Scramble. The gravy was solid but the biscuit felt like it might have been the days before and the scrambled eggs were definitely a dried out mini omelet. Hash browns kind of mush as well. The spicy sausage did have a kick though, that was a nice surprise. Partners basic breakfast looked a little better. He championed the unsurpassed freshness. Perhaps the freshest he's ever had. The freshness. It was refreshing. They did have a solid cup of coffee though, and the staff was very friendly. read more

What a delicious meal! It was a busy Sunday morning but our server was so generous. The sauce is amazing, it's got a kick to it. We enjoyed every bit of it, we even had leftover pancakes. read more

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I was sick my first night in Amarillo. DoorDashed Black Bear after Cracker Barrel was rude. Chicken Noodle Soup was a bit salty, but the pancakes were DELISH and HUGE! Customer service went above and beyond when I had to call twice! Patience and kindness always win it for me! Will be back! read more

I've been to four Black Bear Diners & this one three times in my travels. None of them disappoint. The service has been on point every time & the staff is polite & attentive. The portions are huge & you do not walk away hungry. I went to high school in Amarillo & was pleasantly surprised to see that they had a BBD. If I have to stop for the night I pull in to this location as it matters what a truck stop has to offer for dining and sometimes you want more than just fast food. This location does the trick. Excellent food & good folks. read more

The store wasn't clean, food all over the floor. Under the tables as well. We were seated to a table that was dirty still with food particles on it. I said something & the sweet old lady said it was from the paper towel she used to clean them. My orange juice was water yellow water with bubbles in it. My hash browns were raw and awful. I would not recommend this store to have a decent meal. Even the salt shaker was wet and clogged up. I had to open it to get salt out of it. This was one awful breakfast. read more

Black Bear Diner Amarillo - Dirty tables clog salt shaker. - Diners Near Me - Amarillo, Texas

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Very poor coordination very poor management.. Servers are friendly but rather aimless. Significant lack of training read more

Not sure what everyone else is eating here but it was pretty terrible overall. There is one good waitress running around helping everyone except me. I've got the one waitress that apparently doesn't work for tips. Chicken fried steak is some prepackaged garbage. The "over medium" eggs are almost over easy...almost. If you like runny raw whites then you should definitely come here. Everything is just bland and blah. The Hashbrowns could be great if they weren't oily and flavorless. The biscuits are good. I'll give them that for sure. So I wouldn't recommend this unless you try something other than breakfast. Surely they have something decent to eat with all the rave reviews. I just didn't find it. read more

I've eaten here four times and every time the service is terrible and it takes a very long time for anything. Last time, over 30 mins for a to go order, most restaurants 10-15. This time, it took an hour and a half for lunchtime, no joke from 1:30 to 3 pm. They have no one to wash anything so they give you to go cups, they never have silverware, I ask for a side of ranch and they never bring it. It took 20 mins just for someone to recognize me for a drink. You can be sitting there for 30 mins and not one waitress will speak to you. I've been to over 8 different black bears around the country as a truck driver and this one is BY FAR the worst slowest one. TERRIBLE read more

Went in that seated right away not too many people. There took about five minutes for us to get our coffee and order our food, but my creamer in my coffee looked down at my cup and there was food on the inside of my cup gave it back to the waitress apologised over and over and took my coffee off. The bill. Got me a clean cup received our food. It was actually very very good top up. Everything was clean and fresh. Would definitely go there again. read more

Everything always goes well here. Our waitress was especially kind and we always love the music. We usually order a pancake breakfast but agreed to try something different today. Husband ordered the ham and cheese omelette and ate the whole thing! (Unusual for him!) I ordered the California Bacon Benedict and it was fabulous. Never disappointing. read more

Black Bear Diner Amarillo - 2-Egg* Ham & Cheese Omelette - Diners Near Me - Amarillo, Texas

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We enjoyed the food. The ambiance was as to be expected as it was within a Travel Center on I 40. The staff were friendly and attentive.

This location is attached to a truck stop just off the freeway in Amarillo Texas. It's not the "normal" place to find an excellent restaurant fixing comfort food, but we did. This restaurant is part of the Black Bear chain of restaurants and is nicely decorated in that theme. Their menu comes as a newspaper that features good stories about employees along with some photos. The menu is on the inside. We came for dinner and they had a large selection of entrees for every taste and budget. As you can tell from the pictures, the portions are HUGE! Neither of us finished our dinner. My Denver omelette was stuffed with ham, cheese and green peppers. The hash browns were shredded potatoes cooked along with some onions. Delicious! I also had wheat toast which was Texas sized. My wife had the scrambled eggs and she finished them. She raved about the biscuit and took what she didn't eat with her. Service was very good. We were greeted promptly, seated and a server came right over. Our drinks were refilled when we needed them. Very good service. I'd come back to this Black Bear diner. read more

Black Bear Diner Amarillo - Scrambled eggs, biscuit, potatos - Diners Near Me - Amarillo, Texas

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Shittiest gas station on earth. I've never seen such an ignorant rude employee as the one working on 2/10/26 at 11 pm. She could not care less about answering questions. When I asked her about an FM transmitter I was looking for, she just screamed at me that she didn't know what they had. Then she acted like it was super inconvenient for her to do her job and ring up the things I only purchased out of necessity. I will never darken the door of a TA travel stop again! read more

This was our second visit to this location and I was very hesitant to try it again as our first visit wasn't the best. However I've discovered it's all in what you order. Upon entering we were greeted and given the choice of where we wanted to sit. We chose a booth. Which was a little broken but that was ok. The beautiful bear decor and woodwork makes up for it. We ordered a unsweetened tea and a half sweet half unsweetened tea. Their sweet tea is southern sweet for sure. I enjoyed the unsweetened tea with a little Splenda in it. It tastes fresh brewed and is refreshing on a hot day. I was really waning pancakes so I chose The Grizz even though I knew I wasn't that hungry it gave some of everything to try and was a great price. It was served with 2 huge sweet cream pancakes with had a nice crunch to the exterior and 2 of split them and still left some behind. The meal also came with 3 eggs which I didn't care for there was something off with the flavor, a small piece of ham which was juicy and left me wishing I would have gotten the ham meal, bacon which I would have preferred to have cooked longer, sausage links which were probably the best ones I've ever had as I don't usually eat them and last but not least freshly diced and cooked red potatoes with fresh cooked onions and peppers. The fact that everything was homemade topped the meal off. With this meal comes lots of options to customize to your likening. You choose your eggs, bread option and side option. Who doesn't love options. Hubby ordered the Bobs big bear burger. Wow what a huge burger it's a 10 ounce patty. Only downfall is it doesn't come with cheese. In order to get cheese you have to make it deluxe and add cheese and bacon both to the sandwich. Burger was cooked perfectly to medium well as how it was ordered. The homemade thousand island is really good. He did remove the mayo as they seemed like a bit too much of creamy toppings. The grilled onions really complimented the burger well. The fries were fresh hot crispy and salted just right. Our food did take a bit to come out as they hand patty and cook the burger fresh. Overall great experience and will definitely stop back by again. read more

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Stopped by before heading out of town. Staff was amazing, party of 6 with mostly kids is a pain sometimes. The decor is super cute. The food was okay. I had the eggs Benedict & I think the hollandaise sauce was old & the eggs were cook hard. read more

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The first time we went to a black bear diner was in California and it was great and the one here in Amarillo is great as well !. Amazing place with big delicious portions, it's been a go to for my Wife and I! read more

Was seated quickly but no server for about 10 minutes. When she arrived she said she could take our order but not turn it in "because of all this" and waved toward a mostly empty dining room, as if every table was full. In other words, there would be an undetermined delay in when the order was turned in, and when it was actually cooked. Since the person telling me this didn't have a grasp on reality, I realized I didn't want our fate in her hands so we got up and left. The place looked nice and was well separated from the rest of the truck stop. The menu is huge, lots of interesting items. Your mileage may vary as we move farther away from Covid. Or maybe not as we seem to have raised a generation of snowflakes and sadly employers can't seem to find anyone with grit to show up for work. In a truck stop of all places. read more

Black Bear Diner Amarillo - Part of Truck Stops of America, but well separated, with interesting decor. - Diners Near Me - Amarillo, Texas

Shayla was an awesome server! Food was delicious and was a lot we couldn't even finish all of it. As always the decor of a Black Bear Diner is super cute & fun. Seeing a Black Bear Diner in a truck stop to me is kinda neat read more

Black Bear Diner Amarillo - Bruce's Meat Lover's Omelette (610 cals.) - Diners Near Me - Amarillo, Texas

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Food was great! My salad looked beautiful when it came out and tasted wonderful. Our waitress was nice. Only downside was when I checked out at the register. Cashier threw away my itemized receipt and when I asked for it, she didn't try hard to find it. read more

Black Bear Diner Amarillo - Buffalo chicken salad - extra spicy!! - Diners Near Me - Amarillo, Texas

It took more than 5 minutes for anyone to show up to seat us even though they weren't busy. My sandwich had a very over ripe alvacado along with burnt bread. My husband's biscuits and gravy plate had dry, crumbly buscuits and chewy bacon. Don't go! read more

We arrived at 7 am and by 7:50 our waitress had 8 tables and was checking people out. When my food arrived, a simple 2 egg plate, the food was cold and the fruit was over ripened. Plus the coffee tasted like it was water with flavoring. A huge thank you to the waitstaff and kitchen for trying when they were obviously set up poorly. read more

We decided to stop at a diner on Route 66. This place had humongous portions and wonderful food. We had pancakes, bacon, grits, hash browns, eggs and LOVED it all. The decor is fun with a "bear" theme and the waitress was extremely professional and d fast! This is a great spot to get a warm and filling meal that makes you feel like you were at your grandma's because it's just that yummy! read more

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Without a doubt the best place in Amarillo for breakfast, as long as Brittany is your waitress

Great food. Great service. Great location We stayed at the best Western nearby. We ordered dinner to go. We also ordered lunch to go to take with us to palo duro st park. They had everything we needed and preferred it over the other local Options. read more

Even though we arrived a half hour before they closed (we were traveling), the staff was very gracious with quick service and delicious food. read more

We usually stop here on our way to New Mexico from Dallas. They have a huge menu and everything is usually pretty good. This time I had the Blackberry stuffed French Toast and it was wonderful. Highly recommend it. The service here is always great and the place is clean. Also, if you need gas this place is attached to a gas station. read more

Black Bear Diner Amarillo - Stuffed Blackberry French Toast* (1050 cals.) - Diners Near Me - Amarillo, Texas

Waited 10-15 minutes so be seated. Was not busy at all, then another customer came up to the counter waiting to pay their tab after I was waiting to be seated before I lost my patience and walked off. Was really craving a nice breakfast this morning as I'm a trucker so it's hard to come by something other than the regular fast food joints. read more

The food was excellent. Too many low rating restaurants around town so I had to try this one. Definitely was worth it for the huge portion burgers. Manuel was a great server. He was everywhere! read more

Black Bear Diner Amarillo - Diners Near Me - Amarillo, Texas

This restaurant never disappoints. The service and food are always great. We have only had breakfast there, so I can't say anything about it for later in the day. read more

Great food and they give you huge portions. Two people can easily share 1 plate if they wanted..

The service is terrible. We waited over an hour, no food. People next to us left before us and got there later. Too bad. Very cold also. That was our 3rd time there. We have left 2 of them. Never again. read more

This place was so cute. Bears carved into posts inside too. The service was great and the food was delicious! Will go back next time we are in town. read more

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Passed through Amarillo during a recent road trip. I'll admit I was out of my element, but Black Bear Diner was a name I recognized so I went for it. I didn't actually dine in and just ordered takeout, but the quality of the food and the service was great! I was a little bummed they didn't have my favorite chicken & waffles that day, but what I got instead was still pretty good. I'd probably try them again if I were in the same area. read more

Destiny, is amazing and very attentive! Food and service was great! For the price you pay you get a bear portion.