The service shown to my friend and I was an obvious display of racial bias. The treatment I (white) received was far different than that of my friend (POC), far enough to the point of her feeling uncomfortable for her wellbeing. Sir Haney clearly only wants to work with one type of clientele and that does not include me and anyone within my earshot. read more

If I could give these crooks zero stars I would. We called in and were told by JENELL that we were approved for a decent amount. She said "come in and pick out your car". When we got there it was a total Bait and Switch! They totally changed everything... and Jenell was so unprofessional that she didn't even tell us the changes herself, she had someone else do it and disappeared. We were open about everything and Janell made promises. If you're are thinking about doing business with these people.... RUN THE OTHER WAY... AND RUN FAST! There are other places that will help, and not out in out LIE to you. read more

Worked with Vitaliy for purchase of my long awaited Bronco reservation. He was knowledgeable, friendly, no hassle, and got me in and out of there in about 2 hours, including a trade-in. Very glad I switched my reservation to them. Very pleased with the experience! read more

My significant other and I spoke to Danny from Pierre Ford over the phone before deciding to go to the dealer and check out the different Ford Bronco Sports that they had in stock. From the start Danny was very straight forward, no BS which I truly appreciate when it comes to buying a car since it's generally a stressful situation. We got to test drive the car(s), double check, triple check the car and ask a million questions--Danny and his sales manager Melvin were very kind, patient and thoughtful throughout the entire process. I didn't plan on buying a car today but the negotiating was so smooth and hassle free and they made sure I had everything I wanted with the new car that I felt confident in giving them my business. Super happy with the purchase, the warranty and the service we received. We are also looking into buying a Ford Transit and we'll definitely be going back to Danny and Melvin for it! read more

Bill Pierre Auto Centers - Ford Bronco Sport - Auto Repair Near Me - Seattle, Washington

This place is a total rip off and be more aware if you are a woman that you aren't going to get a clear accurate explanation of cost and services. Both the service agent Matt and his manager were unaccommodating. They charged $170 for a diagnostic assessment while being very unclear upfront. The next mechanic (reviewed at 4.9 stars and just 5 blocks away) said that test was unnecessary and should have only been less than half the price. The only reason I went up to this dealership is because they mass marketed an auto recall on my airbags and then couldn't even get the parts. So anyone looking to go to this dealership for service, skip and find a more reliable and trusted mechanic in the area. read more

The best new car I ever bought was my old Bronco 2. The Explorers were good too. Mostly, my business at the dealer lately has been with their license agency. They make such an effort to be helpful that it is hard to believe that they are an alternative to dealing with the government. They even make paying the insane fees and taxes a little less unpleasant. read more

BEWARE OF THE LYING SALES STAFF AT THE CHEVROLET STORE. While looking at a new car to trade my 2016 Duramax in, Mike was super helpful. As soon as I said I found the car cheaper elsewhere, his attitude completely changed. Text messages 10x a day saying the car was going to sell to someone else, need to do the deal now, etc... I decide to go back in to see if they will negotiate since they are asking $5,000 more than other dealers. Matt, the sales manager insists it's worth that amount, no deal. I find the car elsewhere, go to do the deal, the other dealer runs my VIN on my truck and it shows on CARFAX that it's listed FOR SALE AT BILL PIERRE CHEVROLET!!!!! YES, they listed my truck for sale as some sort of high pressure tactic. I had to hire a lawyer to get them to fix the CARFAX on my own vehicle. If you want a good Chevrolet sales experience, try Lee Johnson in Kirkland. Avoid Pierre at all costs, especially MIKE AND MATT. read more

They will screw you over!! Stay away!!! The service center messed up on our oil change and drained transmission fluid instead of oil, then refilled it by adding more they assured me that the level was fine but it was too full and caused it to blow a line. We never had a leak before we got the oil changed there and then from the day I brought it home after it was leaking, when I brought it back less than 2 weeks later they said it would cost me $1000 to fix it. They refused to take responsibility for this and told me to have my car towed out of their shop! What a joke!! We have purchased 2 cars from them in the last 8 months and they have no loyalty to you as a customer. Don't do business with them! They don't value your business!! read more

I can't say enough good things about my experience at Bill Pierre Ford. I worked with Caleb and Jonathan to pull off a huge Father's Day surprise for my husband, a 2017 Dodge Charger Hellcat. They were so friendly, accommodating, easy, and straightforward. They went out of their way to pull off the reveal of a lifetime-he walked into his car on the showroom floor with a giant bow on it, and got to drive it out. I was able to negotiate the entire deal, including financing and trade in, in one painless step. I actually own a car lot, and while I'd never not recommend myself first, these guys will always be my top choice!! Thank you, and we will be back! read more

Avoid the famous if you need credit come down here they will get you financing and they will get you a car and then they will add things to your contract while you're waiting that most people don't see like a $3,500 insurance policy aftermarket warranty. Most cars don't need it and for $3,500 it's a scam and it goes directly to all the little salespeople if you need a car buy used one until your credit is good and then go to a reputable dealer read more

I just want to say that my sales person Anton and the people at Bill Pierre auto in Seattle took really great care of me they went above and beyond to get me the car that I needed and wanted. They've made a customer for life and I would usually recommend bill Pierre rauto to anybody I know or anybody who asked where I got my car. read more

Made a stop here to look at a Honda Accord I had been eyeing online. As soon as we parked out ran a salesman named Casey to help us. I told him I was there to see the Honda, and that I wouldn't mind looking at any Ford Fusions they had either. He started off by searching for the Honda and asking questions about what other kind of car he could sell me. We had to walk quite a distance to the Honda, and I was eager to hurry up and test drive it. When I opened up the back to look at the interior, there were crumbs all over the back seat and garbage on the floor. Then I saw a clipped fingernail, and the piece that goes inside a brand new deodorant. At the same time I noticed the metal track under the drivers seat was covered in rust...which tells me this car had water damage. Casey was not amused with all my findings and proceeded to tell me that it was not rust. That rust wouldn't come off on your finger the way it was. It was just some sort if calcification. When I said there was moisture inside the window of the car he tried to tell me it was fog and that is what defrost is for....even though no other car on the lot had "fog" in the window. He was becoming very defensive and upset with my comments about water and filth to the car. He said they have 750 cars, and 127 employees, and they all send people on multiple test drives and things get vacuumed and cleaned the best they can. When the trunk opened the piece that locks it in was really chewed up...again Casey became defensive saying those things were deducted which is why the Accord was such a great deal. I finally caved and agreed to a test drive. When Casey pulled the Honda out it was making terrible sounds and driving strange. He got out looked in the front and said it had a flat tire. Ok moving on. He walked back in the building and came out with a new salesman for me, Robert. Robert wanted to sell me anything else on the lot. An SUV, Corolla, Ford Focus, numerous cars with not enough room for my needs. Again after walking all over the lots (in my boot cast), he couldn't find the Camry for me to try. It was fail after fail and I was getting frustrated. Then he wanted to put me in a Dodge, and an Altima, etc. My favorite part of the day was him showing me how his 6'2" frame could fit in the back seat of a Ford Focus.......uh sure...enjoy that ride my friend...cause you were pinned in there. No way in HELL my kids would fit back there with out full on war. Finally I said I was going to go to the other dealerships on my list. Robert returned with an offer to take me to one of the other lots to see what they had...it would take 30 minutes or so. Yeah no. I love when dealers think you'll never find the car you want for the price you want. Oh contraire mon frère. I did my work. And I found my car....somewhere else. read more

I generally don't leave reviews but this time I could not resist. My wife and I had the opportunity to purchase a truck from Bill Pierre Ford in Lake City. People are what makes a business and the service and treatment we received from Danny Leslie was EXCEPTIONAL. No hesitation to give Danny my highest recommendation ! Also a shout out for his colleagues George, and the manager, Melvin. All were a pleasure to deal with. Thank you for making our truck buying experience a pleasure. Alun & Sara J read more

My Fiancé and I came here to test drive a car and Galen McKay was so friendly, our experience was awesome! We ended up getting a better car then what we planned on! If we ever need another car we are definitely coming back! read more

I recently bought a loaded F350 from these guys. I cannot speak highly enough of the sales manager Matt he has gone above and beyond to make sure that I am happy. I buy several cars a year and this was honestly the best experience I have ever had when purchasing a vehicle. They will defiantly have a repeat customer. Couldn't be happier. read more

Had another great experience at the Chevy store. We bought a new truck last year and love it!! This year we were looking for a new car (not chevy this time) but I had been getting the run around from dealers on my trade value, never enough, you know how that goes!! But I remember that the manager Matt was so nice there that we looked him up, called over there and asked him some questions about getting a good deal on our trade. He listened and then suggested we sell it to him, even if we don't buy a chevy. WOW!!! Didn't see that coming. He promised he'd make it easy, fast, do all the paperwork and cut us a check quick. He actually did everything he said he would and we got more money for our nice trade than any other guys were offering!! Thanks Bill Pierre Chev, Matt and all the great team. It was awesome seeing you all again. We will be back soon for our next Chevy truck, the lease is ending soon. Highly recommend this store!!! Great service....ALWAYS!!!! read more

1 star rating is 1 star too many. I've never dealt with such unprofessional people in my life. Do NOT waste your time/money working with these so called "salesman" read more

I bring my Ford here due to all the recall notices. Decided to have an oil change too and they claimed I needed a full brake job. I just had a brake inspection at Midas so I knew was BS. I'd never come here except closest Ford dealership for recall work. read more

Bad business, Never take responsibility for their action and they ruin your credit in one day, never telling you anything. Cars are no good. Stay away you will save money........ read more

I purchased a 2016 Ford F-150 from Bill Pierre Ford. I had been looking for this particular truck for some time now. I called and negotiated the deal over the phone with their salesperson before driving over an hour to buy the truck. The salesman name is Richard AKA Country. Country was an honest man that stuck to everything we agreed to over the phone. He made the whole car buying exp. refreshing by just being himself. I could tell that it really meant a lot to him to represent himself in that way. I would buy a vehicle from him again and would encourage my friends and family to do the same. Thanks again for everything Country! read more

Stopped by this morning to see if I could schedule maintenance on my three Ford SUV's . I have two Explorers and an Escape. First little office in the service entrance I asked the "service Manager" for direction. He said he did not have time for me because he was busy and I should find someone else. And not in a nice way. Quickly you surmise that this is an unfriendly place and it's not a good place to do business. I did turn around and drive off. I always believe that the employees reflect the owners attitude. I did meet Bill Pierre in the old days and he seemed like a fine person. This apparently did not carry on to his sons. Still looking for a good mechanic and will not be returning to Pierre Motors. read more

You can buy a car from any dealer, but what really makes the difference is the service. I really appreciate the fact that Bill Pierre Ford assigns a representative who works with you whenever you bring in your car. We have always worked with Greg Karras, and he's been terrific. We recently took the car in for service, and he made sure that we had it back in time for a scheduled road trip. He even called us when we were on the road to see if everything was satisfactory. What great customer service! read more

Recently bought a truck here, Galen was very nice and high energy. Truck is good quality, eyed it online before hand and was not our first time looking. It was priced fairly, and we walked out with it, unharmed and happy. :) I would recommend this dealership, the finance guy was very helpful, answered every question and wasn't uptight (Like some seem to be). I went to many dealerships, and in my experience this one was the least pain in the a**! No one likes car shopping, but chatting with nice people and leaving with a truck works for me! read more

Great sales team. No hard sell, just service. They answered all of our questions and the process was transparent. We worked with Richard "Big Country" Brown, whom we highly recommend. He was both incredibly nice and honest - he listened to what we wanted, got the car we wanted brought down from another lot and made the process easy. Did we get a good deal? We could have haggled over the price some but the transparency of their pricing made it clear that the asking price was fair. read more

Galen , our sales representative, was a tremendous help during our car purchase/lease process at Bill Pierre Chevrolet. He was very courteous and has impeccable follow up. read more

Hands down the best experience I've ever had with purchasing a car! (Third times a charm) We contacted this company on their website and they reached out to us right away! Set a date to come in and check out what we were looking for. Kindly greeted by a gentleman named Devyn! He was so kind off the bat! so friendly & very kind! Let me just say, what we came in for, I thought was impossible to ever ever get(for what we were looking for & for the price range) but let me tell you, Devyn made a miracle happen! Him and his team together made a miracle happen! He seriously did not try to waste both our time, he knew what our budget was, he knew what we were comfortable with & did not try to make us or persuade us into something we didn't feel comfortable going into. At the end we left very very satisfied & in the future if I ever need another car I am definitely going back to Devyn! Seriously the best at what he does! Make sure to ask for him I promise you, you will not regret it! he will work with you and listen to all your limitations and what YOU want! read more

We had a great experience buying a car last weekend. We saw it advertised and went in and were met by Mason Hard, a salesperson. He was polite, able to answer all of our questions and was not pushy at all! He gave us the privacy and time we needed to make a decision and then processed the paperwork efficiently. He had the car cleaned while we signing everything and it was an easy process. The next day he called to check how we liked the car and if there was anything else he could do for us! We highly recommend Mason! read more

Great sales people. They were willing to fit my needs and we're friendly in doing so. I was in and out easily with no pressure and got the car that I wanted. They own many lots and have many cars to look at. read more

Never ever buy a car from these people. I made the mistake and now no matter what the repercussions it's going back. The car is fine, but the deal changed buy a couple of hundred bucks, it took three weeks for their bank to call me with final approval and then the very next day the jerks call to say the had made a VIN # mistake!! So that means the contract has to be redrawn, the financing has to be redone and the insurance that they set me up with is no good!! I have been driving for almost a month with no insurance because these jerks can't do their job correctly by double checking a VIN# when they sell a car!! I guees they are too focused on getting your money in their pocket. To heck with everything else. read more

Hi Everyone, I just wanted to give a shout out to a team that finally gave my wife and I straight answers in the adventure of buying a used car. After going to several used car dealerships on Lake city way and having really bad "luck" ie. at one place the four cars we wanted to test drive they could not even start...... and that was with a battery starter. We decided to look at a bigger more established dealership. We came across a sales man called Gary Lapointe. He was I would guess the main reason that we decided to go with the place. Gary really understood what we were looking for and walked us through every step. He really had a great eye for detail and made sure that everything was taken care of on the car. He gave a personal touch that a lot of people would not of thought of " signs on the car to say its ours, filling the gas tank up before hand over and even better hand delivered the car to my work which was above the call of duty. We got our financing through the place and I am getting all my work on the car done there. I just wanted to say to anyone that is looking to buy a used or new car look up Gary ( MR. Tipee Man!!!!) I hope I am spelling that right, He will give you an honest opinion and treat you right. read more