1. Big Time Glass

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Scottsdale, AZ

Big Time Glass

4.2 (15 reviews)
Closed • 8:00 am - 8:00 pm

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Services - Big Time Glass

Auto mirror repair

Auto mirror replacement

Auto window repair

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Recommended Reviews - Big Time Glass

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2 years ago

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1 year ago

Great friendly service. I would definitely recommend/use them again for my next broken windshield.

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2 years ago

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Amer N.

Thank you so much for your review and your business Nicholas!

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2 years ago

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Amer N.

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2 years ago

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2 years ago

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Amer N.

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2 years ago

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Amer N.

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3 years ago

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2 years ago

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Amer N.

Thank you so much for your review Dale

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2 years ago

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2 years ago

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Amer N.

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2 years ago

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3 years ago

Great end-to-end communication, accurate quote, on-time arrival of the individual that provided the service. I would highly recommend.

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Amer N.

Thank you so much for the review Ciel! We appreciate your business

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3 years ago

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2 years ago

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Ask the Community - Big Time Glass

Review Highlights - Big Time Glass

“The short story and blessing was that Amanda was an angel.”

Mentioned in 4 reviews

Read more highlights

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Prime Auto Glass - Great installer with a smile

Prime Auto Glass

(135 reviews)

I looked for a good auto glass shop, my insurance was sending me by default to their competition…read morebut I refused to go, and after reading some horrible reviews, installation issues, horrendous non-existent customer service, there was no way I was taking my car there. Let me start by stating that Tara out of the Provo office was outstanding from the time we had email exchanges to the time I arrived and took care of my car. Not only was she amazing but so where the crew, diligent, professional, courteous and efficient. The reservation, the repair and replacement including calibration was done with expertise and extremely quickly even if my car had all the bells and whistles on it. All I can do honestly is praise the service and work they performed. Their prices were competitive, and best of all you are supporting a small locally owned family business that take huge pride in their work, something you do not see in big box organizations. If you look elsewhere good luck. Would I recommend them, hands down in a heartbeat. They fixed my fully loaded Audi Allroad, and I will be back to see them to get my other car windows tinted. You get service, really people, a great family oriented business and support your local community, what more can you ask for. Thank you Prime Autoglass, I 100% recommended them to everyone. I never post but after my experience I had to share with everyone.

Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!

Magic Windshields - GV80 first, Tesla up next!  Thank you Magic Windshields!

Magic Windshields

(54 reviews)

On my way into work I struck a large bird which caused significant damage to the driver's side of…read moremy windshield. I called a couple other glass companies recommended by my insurance that opened early and neither had any appointment's available that day to replace my windshield. I called Magic Windshields because they were close to my work. Magic Windshields opened early so I called them right when they opened. I spoke with Gracie who was very helpful and checked with the installers and manager to make sure they could get my windshield replaced before I left work. I needed to leave work by 2pm at the latest and she made sure it would happen. I was also informed the company was also a recommended shop by my insurance, so that was a nice bonus. Gracie told me they could get it done and come to my work to get it done before 1pm. Cristian, the installer called me about 10 minutes before he arrived and quickly replaced my windshield. I am extremely thankful they were able to help me out so quickly and get me back on the road. The interaction I had with both employees was very pleasant and professional and the install was great.

Buyer Beware, Magic (not) Windshields uses low quality…read morechinese (Fuyao) glass by default. This cheap quality glass is easily chipped/cracked which might make you a repeat customer and costing more money. Seems like a immoral business model/practice to sell cheap glass that most likely will need repair or replacement soon after installation. Buyer Beware!

Safelite

Safelite

(265 reviews)

Excellent service with a professional, friendly staff. I took my car for a windshield replacement,…read morethey did a great job. It only took a couple of hours to replace the glass and recalibrate the safety cameras. They filed the insurance claim, and handled everything. I have used them before and would certainly recommend them.

Dropped my vehicle off at Safelite AutoGlass in Scottsdale at 8:15 AM and explicitly explained that…read moreI had a hard 6:00 PM commitment, asking if the car could please be ready before 5:00 PM. Based on my vehicle's app activity, they didn't even start working on it until around 1:00 PM, then it appeared to be a stop/start process for the next five hours. Now it's nearly 6:00 PM, the car still isn't done, and I'm going to miss my appointment. The customer service experience was equally disappointing. When you walk in, no one acknowledges you or even offers a basic greeting. It was bad enough that two other customers--complete strangers to each other--were openly joking in the lobby about how terrible the atmosphere was, making comments like "the vibes are terrible in here" and sarcastically referring to the person behind the counter as "a real ball of sunshine." Delays can happen, but poor communication and an openly unpleasant customer experience are management issues, not unavoidable circumstances. This location clearly has a customer service problem, and management needs to take a hard look at the culture and make significant changes.

Warrior Auto Glass

Warrior Auto Glass

(228 reviews)

This is the third time I have called on American Warrior…read more The second time in just one week. Carissa, who answers your call, is super to work with. She gets back to you quickly, provides answers to your questions, gives quotes on OEM and after-market products, and schedules appointments. On every occasion she got us appointments that worked great for me in regards to day and timing. I mean almost immediate appointments were scheduled after receiving some good news -a quote that was easily $100 lower than a competitors price for the passenger window. A few hundred dollar difference for the windshield too. I only learned that when I was mistakenly provided a windshield replacement and calibration quote from competitor when I had asked for price on passenger window. On both recent occasions the service actually came directly to my location. Ryan called as anticipated, notified me how far out he was and arrived within the time expected. From start to finish he got the damaged glass removed, replacements installed, finishing the repairs, then wrapping up by processing payment. Polite and professional all the way. For the windshield, it had been completed on Wednesday the prior week. Caleb, of the Calibration Crew, called to notify me he was on his way shortly after the installation was finished. He was given keys, took vehicle for a drive around the area and was prompt in completing the calibration process. This included in the price of replacement/repair. 5 * for Prompt, Same Day, Service and Competitive Pricing.

Small chip repair just turned into a full windshield replacement. Guy cracked my windshield…read more Fresh chip this morning, immediately took it to these guys, within 3 hours of the chip, for a quick chip repair. Now I'm leaving with a footlong crack across my drivers window now and out of luck, needing a full windshield replacement now which will cost me over a grand. Thanks! All he could offer was a "sorry" and drove off. Would not recommend.

Big Time Glass - windshieldinstallrepair - Updated October 2026

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