The owner Greg is not a pleasant person to do business with. I wouldn't recommend anyone to this place which is unfortunate cause his mechanics seem like good guys. read more

Greg Clark Automotive Specialists - Auto Repair Near Me - Phoenix, Arizona

I called early this morning and was given 62.00 out the door. Walked in 2 hours later, another fellow at the front desk said it would be 80.00. Huh? I walked out, said thank you. This was for an oil change. read more

As long as you can make an appointment, this place is great. If you can't make an appointment, you will have a wait because they have so many customers (which is technically a good thing). I've been taking my car here for five years now. They are honest people who won't upsell you on junk your car doesn't actually need. If they come across a surprise during an inspection, they will call and discuss it with you, discuss options and the price, instead of just assuming you want it fixed immediately, so you end up with a bill you weren't expecting and can't afford. Highly recommend this place. read more

I started taking my car to Greg Clark about 5-6 years ago. As a woman who really doesn't know much about cars, before this I have had multiple mechanics try to oversell or even make up fictitious repairs that need to be done. I have always felt like Greg and Kelly are taking care of me and my car. When I have gotten quotes from other places in the Phoenix area (after I moved I was stupidly thinking that I would try a closer place), I realized just how much money Greg Clark has saved me over the years. They even offered multiple times to inspect any car that I was thinking of purchasing before I buy it to ensure it is a good deal. They have always been honest with me and have done good work at great prices. I highly recommend this place. read more

These guys have amateurs working their shifts. They worked on my wife's car to do tires alignment, ended up telling us that some wheel arms that needed replacement. It took $1300 and 4 follow up trips with multiple loose parts or over torqued parts issues each time making up excuses. Avoid at all costs. read more

Very predatory in the way they handle car repair and finance and stated it could be 10x worse after getting approved for 2500. I was needing a transmission repair/rebuilt, and called several companies who quoted 1500, 2250, and even 3000 but never had someone try to charge me 10x more for the same diagnosed issue. Thank you for being a jerk about the way you handle your business because i chose to go to Denny's Transmission Specialist, who specialize in transmissions and are honest people. You should be ashamed of how you treat your customers, KELLY CLARK. read more

Fantastic local spot. Employees are friendly and do quality work at a good price. They've fixed several minor issues with our vehicles and I trust them for all other maintenance moving forward. Nice to have a trustworthy mechanic so close by! read more

Biggest scammers I've come across If you don't know anything about cars do not take your car here cause they will bullshit there way into x3 the amount you were originally going to pay, do not let them trick you into thousands like me, paid 800 for a window regulator assembly and paid 100 bucks to get the same thing repaired somewhere else same results read more

After helping my uncle with an old/reliable car that wouldn't start, I'm having seemingly rare feeling that an auto repair business is fair, honest, reliable and service-oriented. We had the car towed to Greg Clark by AAA who had tested the battery and determined the issue was not the battery. I dealt with Greg hinder solely over the phone. He was extremely accommodating. Initial diagnostics revealed that a new battery actually DID fix the immediate issue. Greg advises to check if there was any warranty on the AAA battery. I actually had to ask him about the necessity of further repairs to assure this didn't happen again. He advised me of the cost vs objective of making sure the car lasted a few years longer and was reliable for my elderly uncle who didn't really want to buy a new car. I felt Greg consulted to help us make the best decision as if he was making the decisions for his own family. I feel like he would never take advantage of a non-mechanical customer. Ever. read more

Worked here for just under a month. I was payed 19 an hour for full service / Heavy line repair. I had things stolen from me. and there's a room upstairs with a bench and about 2 dozen skin mags. Not the most professional shop I have worked for. read more

Worst customer service imaginable. Wish I could give it 0 stars. First received help from a nice young man that listened to our issue and was helpful to find a solution. A grumpy old white man inserted himself in the situation, off the bat was extremely rude and ended up laughing in our face. We immediately left without consideration as I would never give support to someone that treats people like that. Isn't their job supposed to be customer service? Maybe they should try to think twice before being judgement, discriminating, and cruel. read more

This was crazy. I had an issue with them last time but took it as a one off and took my truck back there to give them another opportunity. What do I get for taking it back to them for more work? This after I've spent over 9K for work already. They charge over 1K to replace a high pressure hose. Lmao! Ray tries to act like hes some kind of gangster and its comical. He talks to people super disrespectfully and thinks he runs some little cartel syndicate there. Clown world. Yeah, they will price gouge and screw you over claiming all kinds of nonsense. I had asked them to look at another issue and leak too and they said it doesnt exist even though I have seen the leak every morning and they never even looked for the issue. Dont get sucked in here. They do good work on the vehicles, no doubt but they are terrible at business and will screw you over. It wasnt like this when Greg would work there and interact with customers but since hes been MIA and let Ray run things it's gone to hell and their customer service is awful and they price gouge now. Greg, you need to get back and save your business man because the person running it is wildly out of pocket. read more

These guys are awesome and honest. Owner Greg to Ray are both a great help. Thanks guys! #MenuCanTrust.

Thanks Greg Clark for always helping my mom and I with our cars. They have looked at cars for us and have told us what the problem is without charging a diagnosis. Yesterday Kelly looked at my car and topped off the fluids so I could feel comfortable driving it on a road trip. He did not charge me and was very friendly as always. :) read more

Love love LOVE taking my vehicle to Gregg Clark Automotive. I brought them a real difficult repair that required some special jury rigging to get it fixed. And I had total confidence in taking our cars there for our automotive repairs. He is honest, fair, and great mechanics. Wont trust our vehicles with anyone else! read more

Kelly takes great care of me always!! Needed an oil change and asked for them to look at my brakes too. You can never be to safe. He let me know they were in great condition and I didn't need anything done on them! SO HONEST ALWAYS! I only take my family's vehicles here and I am always happy with their service and assistance! Thanks!! read more

They are so friendly and helpful! Greg and staff are immediately responsive and they've even given me helpful advice,that they definitely didn't have to, about other businesses that can help issues. Very honest, awesome service, clean and comfy waiting room. read more

Awesome work , good people and my truck is running great . been taking my truck there almost 4 yrs now and it's been a great moment . love the way they have my truck running and always nice to me . read more

They will try to rip you off, be SMART. I had my car towed by AAA and they recommended this place as an "AAA approved mechanic"...obviously that means shit. If you don't end up getting the work done there, they charge you from $49-$99 just to check out your car and see what's wrong. My exhaust had broken at one part and they said my whole exhaust system needed to be replaced to "do it the right way" for a grand total of $1,550, or I could do a quick fix for $220. I went for a second opinion at Midas down the road and they said it would be $400-500 to fix it all or $70 for a quick fix. Unfortunately I paid Greg's $49 for the inspection but I'm glad I didn't give them anymore of my money. read more

My Mom had a car issue late in the day. We called ahead and they waited 30 minutes after close for us to arrive! We have always been fans of Kelly Clark Auto but now we know we've got another Clark we can trust. Thank you! read more

I am a 24 year retired Army Veteran that is currently working at Catholic Charities MANA House for Veterans as the Program Manager. I want to say to all my fellow veterans that Greg Clark Automotive is one of the most dedicated and honest automotive business I have had the honor of doing business with. As the Program Manager for MANA House, one of my responsibilities is to ensure the safe transportation of veteran residence to their appointments. I love working with Greg Clark Automotive and I would highly recommend them to any veteran I come across read more

One of my co-workers came to work very angry this morning. She told me that she took her car to Greg Clark Automotive and they gave her a dishonest opinion of her vehicle. They told her her radiator had huge hole and couldn't hold fluid, and that her A/C line had a leak and her A/C wouldn't work. She said that she challenged them on it they got really angry and refused to give her any paperwork and told her she could leave their shop. So now she took her car in to get looked at and she had to leave with a car not running as good as it was when she took it in. She then took it to another shop to get a 2nd opinion same day, and low and behold there was just minor leakage from the radiator, where they didn't reconnect the hose and left our a few bolts. (same thing they did to my car years ago) This reminded me of the experience I had with Greg Clark Automotive: 2012 Not To Be Trusted - I went to this shop to have them look at my 1977 Oldsmobile Cutlass. It wasnt giving me the Uumph that it used to give me so I wanted to have it looked at. I let them keep the car overnight to look it over, and they called me the next day with a really big list of leaks. Just leaks so i was okay with it. The main leak that they said needed to be fixed immediately was my head gaskets. I paid them $700 to do the head gaskets and when they finished they told me they located a hairpin crack in my block and that it could be as much as $4000 to fix it. I drove home and within 3 days the car began to leak like I have never seen it leak before. Pissing Oil! I parked my car so I wouldnt damage it and I didnt have $4000. My car stayed parked for 1 year and 6 months while I saved up my money. I called a differant mechanic to just get the car started for me, and he took a look at the engine and found that (1) my head gaskets was installed incorrectly, (2) the right valve cover was bent, and (3) there was no crack in the block, they just left the screws loose on the valve covers. This is totally unfair to the average consumer that knows nothing about cars. Always get a second opinion. I cant say the entire shop is fraudulent but at least the mechanic that looked at my car is a dishonest thief and I will never go to this shop again and I will never recommend this shop to a friend or enemy. read more

If you're looking for a friendly and honest auto shop that also does quality work, this is the place to go. Greg and Kelly have always been strait up about what needs to be done now, what can wait, and the risk factor you might be taking if you wait too long. They won't pressure you into getting something done right now unless it's absolutely necessary. I highly recommend you try these guys out if you haven't before. read more

My I.A.C. ( idle air control) valve failed on my 2010 Cadillac De Ville. New to the valley I took my car to a Cadillac Dealership, paid $100 bucks for them diagnose the problem I was already aware of and less than ten minutes later I received a quote for $2859. I left the dealership asking if it came with a, well I'll keep this PG. Extremely frustrated, a neighbor recommended Greg Clark Automotive off 19th ave and BethanyHome, and boy was he right. I walked in and talked with the owner about my situation. Greg, being a super knowledgeable and nice guy to boot, got my vehicle in right away, (I got lucky, I'd definitely make an appointment) and saved me over $2000 dollars!!!! Greg stands behind his work, he got my car fixed in a timely manner, saved me a ton of cash, and I had a good time waiting at his shop playing with my new dog. Oh, did I mention Greg Clark Automotive allow dogs inside the shop. I can't say enough about Greg Clark Automotive, they have been there for decades so they know what they are doing, and I found Greg Clark's honesty refreshing. Its the only place I will ever take my car, and the only place I would ever recommend to my friends, family, or a new neighbor to have their vehicle serviced at. Thanks again Greg! read more

These boys know how to through a wrench around!!! they've been at it for about 30 years now from what I'm told!!! they are Honest, straight shooting and have great mechanics and good prices... some people would say "there technicians " I say " no.... they are Mechanics.... because Mechanics "FIX" things!!!... they are not just "parts replacers".... when I took my chevy it for an a/c issue..... the diagnosed it while I waited, called around for the best prices on the a/c compressor that I needed and then gave me a reasonable estimate !!! great work comes outta this shop!!! read more

Great service and did everything he could to save me money on an expensive repair. I could not be happier with the results on my diesel truck and the service. read more

I been taking my trucks and my wife's car here for over a year. Their prices for parts and service match other shops. They don't try to up sell me on any services or parts that I don't need. They do let me know if other parts need replaced if they are worn out. They offer a ride back to your house or business. I recommend them to everyone. read more

My beloved Taurus wouldn't start one day when I was at Basha's on 7th Ave and Osborn. So I called AAA and they sent out a tow truck. I requested that the car be towed to the nearest AAA repair facility at 12th and Camelback, but the tow truck driver had a better idea: Clark's on 19th Ave (which was a lot closer to my house than the official AAA repair facility). The driver also said I'd get a 15% AAA discount for taking my car there. I also (incorrectly) assumed this repair shop was affiliated with Kelly Clark Automotive. Big Mistake. That's because I found Greg Clark Automotive not to be particularly honest, and that they'll try to take you for everything they can cajole and bamboozle out of you. After they looked at my car, they called me and said I needed a new starter ($342). But then the service guy said I also needed a least a half dozen other things, and that it would cost me in excess of $2,000. I said my car (aka known as "The Greatest Car in World History") had over 300,000 miles on it, and that it had also been previously totaled so it wasn't worth anything; and I adamantly said I didn't feel this was a good investment, putting that kind of money into an old car that could go out at any moment. But "No" does not mean "No" to Greg Clark Automotive. And it that didn't stop the service guy from transforming into a used-car salesman, trying to convince me that my car would be "as good as new" and that I have "many more years left in it" after the repairs. I even got the scare tactic from him: "Your wheels could fall off if you hit a speed bump." After I heard that I should have called AAA and had my car towed off the lot, but I went ahead and had them fix the starter. Big mistake. As I later found out, this shop charged nearly double what that repair typically costs for that vehicle, and when I went to pick up the car, I asked, "You took the 15% off (as promised by the tow truck driver) for my AAA membership, right?" And he said, "Yes." Lie. First of all, as I later discovered, there was no discount on the receipt, and I also realized that he had no way of knowing I was a AAA member. I never mentioned it on the phone! Heck, I was too busy insisting that I would take my chances with my wheels not falling off with each trip over a speed bump. Needless to say, after this escapade, I complained to AAA. Which didn't do any good, since this shop is still a AAA shop, and it makes me wonder about the credibility of that seal of approval. (I'm guessing other people have complained about Greg Clark Automotive as well.) And as far as the car needing those additional repairs, the only thing I had done to the car in the 33 months following this episode was to have the radiator replaced under warranty. I never did any of the other work(!) suggested, and the car was only recently retired to that car graveyard in the sky with nearly 340K on it. So I saved myself nearly $2,000 by not doing the suggested repairs. And, NO, the wheels never did fall off(!), even after going over a great many speed bumps. (Including those whiplash-causing ones at L.A. Fitness.) Update: Regarding the owner comment directed at my review, I can only say I hope that you do learn from our feedback, and that you do clean up your act. Because we (i.e., the customers) want you to succeed. We want you to thrive. But for you to do that, we can't feel as though we're getting the short end of the stick; that we've been taken for a ride. WE WANT RESULTS, NOT HOLLOW WORDS AND EMPTY PROMISES. Through the Internet, customer experiences can now be broadcast to the entire world. Now, more than ever, those businesses that fail to heed this will quickly perish. In the past, a wonderful (or poor) experience would have limited us to telling our acquaintances. Now, we can tell the world! And so, I really hope you are listening to us. We will make, or break, you; in very short order. I hope it's the former, not the latter. read more

This place is awesome. The dealership quoted me a large amount for something I didn't need to fix. In the end it was a small easy fix. Thanks Mark and guys! read more

This place was recommended. I spoke to the manager and he seemed nice, but my problem is with the front desk guy. I think his name is Frank. He needs to retire because he tries to rip people off. I came in and got a quote. After getting my car done, I asked if this place is AAA authorized which I know it was and I was entitled to a 10% discount. He said they were and I said oh okay I'm a AAA member. Then he says oh I gave you a discount. I'm thinking how can you give me a discount without me telling you I was a AAA member? After i heard that I felt this was the last time I would patronage this place. Businesses should be honest, that is not asking a lot. After comparing their prices to other places I have used -- they are a lot more expensive. read more

I found this place online after having a horrible trip into Phoenix from the San Francisco bay area. After driving 11 straight hours through the night, our Mercury Mountaineer starting sounding like I was driving on the rumble strip on the shoulder. I pulled over at the first rest stop and as I did the clunking was ridiculously loud. At this point, we were about 70 miles from our destination. Needless to say, after the sun came up we white knuckled it into Phoenix just as the kids were starting to wake up. After finding Greg Clark online, we took the car in. I was expecting to be raped - out of towner stranded and all. This was about 2PM on a Saturday afternoon. By 5PM, they had called with a diagnosis - the U joint on the drive shaft had failed. Luckily the car is all wheel drive, so we were able to limp in on the 2 wheels that were still under power. After being closed on Sunday, they called me at 11AM on Monday saying that they had a new drive shaft machined at an off site machine shop and that the car was ready to pick up. 'Here comes the damage' I thought. Surely a rush job like this won't be cheap. I went down and paid and was very surprised when the only charged me $500.00 out the door. The saved the trip and my sanity. Great job and thanks guys! read more

So, on my way out early one morning, not only did I almost run out of gas, but my tire was nearly flat, and I was not in my neighborhood. With those scary dash lights flashing little red triangles and little yellow tire icons, I pulled into this place (yikes, I know I'm now at their mercy--are they going to sell me new tires?), asked for help and they were GREAT! Friendly, got to me right away, ridiculously affordable, took the nail out, patched me up, nice air conditioned lobby to wait in, definitely would use them again. Thanks, guys! read more

AAA recommended Greg Clark Automotive in Phoenix to me, my truck unable to start and needing repair. The tow truck dropped it off there. An hour later Joshua Champion, a.k.a. "Champ," the manager called to say that it would be $770.00 to replace the fuel pump. Made some calls to other local shops to compare prices. Had it towed to Manferd Automotive, 7th Avenue/Coolidge, and the work was completed for $290.00. Genuine parts were used, not, "generic." Quality work, honest man. Manferd was recommended to me by Astro Body Shop on 7th Avenue/Camelback, another honest/decent/moral businessman. Had to pay Greg Clark Automotive $108.00 for the diagnosis. It would seem that the AAA recommendations are questionable at best, near criminal at worst. You can guess what I think of Greg Clark Automotive. read more

I came in here to get my car inspected for an extended warranty, and was told by a AAA rep I would be charged around $50 for the inspection. These guys inspected me for free. Thanks! read more

I walked in one day unannounced and asked if I could pay them to check my engine to verify whether or not I would pass emission. Mark asked me a couple of questions about the status of my engine light. Based on my answers he told me there should be no problem. No charge. I passed the emission test with flying colors. Since then, I have been back twice. I will never go to another service center. My car runs like it did when it was brand new; 20 years ago! The team at Greg Clark Auto Specialists are 100% honest, trustworthy, professional, knowledgeable and all super-nice people. Team member Brian even drove me home, and picked me up when the job was done. It is so nice to have peace of mind. Thank you Greg Clark to you and your entire team. You're Awesome! read more

I'll never go to this place and I've never even walked in the door. I talked to Gary on the phone about doing an alignment on my 2005 Chevy Avalanche. My friend who is a certified High End mechanic did the work for me. In talking to Gary I told him my friend installed new tie rods and it was really out of alignment. That's when the sarcasm and arrogance started. What a jerk! He may do good work but he needs to work on his customer relations. read more

I've always had great experiences at Greg Clark Auto. They've taken care of each of my cars, and many cars for friends, too. They are thorough, honest and helpful. I highly recommend you contact Greg or Kelly or any of the team at Greg Clark Auto. read more

Have been using this business for years. Can rely on them to do only needed repairs at fair price.

We used Greg Clark when we lived in Phoenix (now live in Prescott, AZ). Mark went out of his way to help us when our battery they installed died prematurely up here. We actually got better service from Mark than we did AAA. Integrity and second-mile service are the ways I'd sum up our experience. Grateful for this stand-out shop! read more

Good honest people. They do quick work. They could come down on prices for the parts they mark up but that's about it. Probably one of the better Mechanics shops I have dealt with on this side of town and they guarantee the work. I've used them for a few things now and they always give me straight answers. read more