Mountainside replaced my windshield in a smooth, efficient and professional manner: they came to my…read moreplace of work and did a great job. And it was all complete in less than 24 hours of calling to schedule!

After my windshield replacement disaster a few years back, I was more than a little nervous to have…read moreanother one replaced. But I needed one done. Some researching and i found Debra and Jesse with Mountainside Glass. Debra handled the insurance claim for me so I literally had to do nothing on my end. And both Debra and Jesse reassured me that they would take good care of me. While Jesse was there, the hubby asked about a chip in his windshield and Jesse took care of that since he was at the house anyway. Chip repair was pretty reasonably priced. From the first call last Monday with Debra to Jesse performing the replacement 2 days later, it was nothing short of a great experience.

I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!

Great experience from start to finish! Made the process easy and excellent installation! Highly…read morerecommend!

Responsive and great, timely service. I was happy using them and will use them again in the future.read more

The guy was able to schedule it based around my personal schedule, he stayed on the line and talked…read moreto my insurance company and was great at providing an incentive for me to file the claim with my insurance.

Arizona highways!! Need I say more. A rock hit my…read morewindshield which made a nickel size piercing in the windshield. Yelp led me to Expert Auto Glass Repair. Pete answered my call. He was so sympathetic and offered me to come down right away to fix it before it grew any more. Within 15 minutes my windshield was fixed and I was on my way back home. Reasonable price!

We had a great experience with Cactus Window Tinting. Rick was amazing! He took the time to walk us…read morethrough the different tint options and helped us choose the right one for our needs. The installation turned out perfect. I love it so much, and our car looks incredible now. You can tell they really care about doing quality work and making sure their customers are happy with the results. I'd definitely recommend going to see Rick and his team!

They were super quick and very diligent!!! They communicated with us very clearly and did an…read moreamazing job

Trevor is amazing at scheduling and a great value! Highly recommended for small chipsread more

Dropped my vehicle off at Safelite AutoGlass in Scottsdale at 8:15 AM and explicitly explained that…read moreI had a hard 6:00 PM commitment, asking if the car could please be ready before 5:00 PM. Based on my vehicle's app activity, they didn't even start working on it until around 1:00 PM, then it appeared to be a stop/start process for the next five hours. Now it's nearly 6:00 PM, the car still isn't done, and I'm going to miss my appointment. The customer service experience was equally disappointing. When you walk in, no one acknowledges you or even offers a basic greeting. It was bad enough that two other customers--complete strangers to each other--were openly joking in the lobby about how terrible the atmosphere was, making comments like "the vibes are terrible in here" and sarcastically referring to the person behind the counter as "a real ball of sunshine." Delays can happen, but poor communication and an openly unpleasant customer experience are management issues, not unavoidable circumstances. This location clearly has a customer service problem, and management needs to take a hard look at the culture and make significant changes.

Dependable fast service Price was reasonable…read more Very professional and respectful Definitely recommend this company Thank you again very much 5star quality service

First off, Doug who assisted me getting my windshield replaced is absolutely beyond professional…read moreand amazing! He was able to get one of his top specialists Jessie to my location and under two hours and finished everything along with calibration that needed to be done and just under two hours as well! I highly recommend this company and will be using them in the future!

****************** UPDATE:…read more Amanda called and left a message stating that the rep tried to come out yesterday and there was a problem (never happened. The rep was always supposed to come out today.) . She also mentioned that the rep needed access to the window which he had. He just immediately came out of the gate saying he didn't see a problem and he barely looked at it because he never intended on replacing it. ***************** The first time this company came out and replaced the windshield the employees and the installation techs were great but they installed the wrong glass knowingly and every morning there is condensation. The second time they sent a tech out who was supposed to replace the glass but they sent a foreigner who spoke broken English and tried to be incredibly aggressive about starting an hour earlier after the company told us the wait would be from 8 am to 3 pm. Sal (I think that was his name) called the night before after 7 pm saying he wanted to do it at 7 AM instead and around 7:05 AM he left a message saying he would be there at 8 AM instead. At 8 AM he arrives and immediately says he won't replace it because he sees nothing wrong with it. It is now obvious that they installed the incorrect glass on the initial visit on purpose and are refusing to replace it with the correct glass that they were supposed to install the first time.

Great friendly service. I would definitely recommend/use them again for my next broken windshield.read more