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    Excellent Auto Glass

    2.8 (13 reviews)
    Closed Closed
    Updated 2 weeks ago

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    Response quality

    Excellent

    Response time

    20 minutes

    Services - Excellent Auto Glass

    Auto window repair

    Auto window replacement

    Auto windshield repair

    1 More Service

    Auto windshield replacement

    Excellent Auto Glass Photos

    Recommended Reviews - Excellent Auto Glass

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    Reviews With Photos

    Inferior windshield replacement not OEM as authorized by Insurance

    I was deceived by the entire staff, from the dispatch to the installer to the manger, Orville Ferguson. They stated that they were in network and can provide the same service as my Honda dealer for OEM windshield replacement. Well that turned out to be all lies. Per Progresssive they ARE NOT AN AUTHORIZIED INSTALLER! After 3o days the inferior windshield that was used cracked right down the midddle while my son was hand washing the car. NO CHIPS! Just a cheap replacement. They charged my insurance for OEM and used after market product. I immediately called them and spoke with Orville. He simply lied and said the insurance only approved after market but per the billing invoice provided by the insurance company it clearly states OEM. Orville promised to call me this morning with a resolution. He never called me so I called him today at 3:30 pm and he is nowhere to be found. Another lie. He is hiding from me, I am not done with company, I plan to file a formal complaint with the AZ Atty General for fraud and theft. Then copy BBB. Why are compnies so damn greedy? I am still waiting on copy of my invoice and phone call. 619-665-6977 They have all the information to get ahold of me. I am tired of chasing them around to talk to me. Orville is great at disappearing and not returning phone calls. Again I need a copy of the invoice to be attached to their reply or submit to me directly.

    They going to change this window, large window
    Jacob T.

    They are wonderful to talk with very helpful. They spent so much time to help the customer. I am very happy and excited to work with them. Also, I highly recommended this company for any buddy.

    Brenna S.

    Never ever use Excellent Auto glass. They are totally sleazy to do this! I come out to my car, having taken my mom out for her birthday, to find this sticky note on my driver door mirror. I am confused at the different handwriting. My mom and I Immediately take the next few minutes looking all over my car for the damage. We see nothing. My mom is apologizing while we are looking for my car being damaged just because I took her out. I call the number. It's an auto glass place wanting to fix the ding in my windshield. I was parked face to face with a wall. Which means they even had to walk to the front of my car to look to even leave the post it. It was just so misleading! The jerks!

    Text conversation with glass company manager

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    Ask the Community - Excellent Auto Glass

    Warrior Auto Glass

    Warrior Auto Glass

    (229 reviews)

    I own an independent insurance agency, and it's very important for me to make sure my clients are…read morehappy and well taken care of whenever I refer them to a company to help fix their vehicle. I referred a client over to Warrior Auto Glass, and Carissa took excellent care of my client, and he was very happy. They use high qualify glass, and don't over charge the insurance carrier, which helps keep insurance costs down for all of us. I highly recommend this business for windshield repair and replacements.

    This is the third time I have called on American Warrior…read more The second time in just one week. Carissa, who answers your call, is super to work with. She gets back to you quickly, provides answers to your questions, gives quotes on OEM and after-market products, and schedules appointments. On every occasion she got us appointments that worked great for me in regards to day and timing. I mean almost immediate appointments were scheduled after receiving some good news -a quote that was easily $100 lower than a competitors price for the passenger window. A few hundred dollar difference for the windshield too. I only learned that when I was mistakenly provided a windshield replacement and calibration quote from competitor when I had asked for price on passenger window. On both recent occasions the service actually came directly to my location. Ryan called as anticipated, notified me how far out he was and arrived within the time expected. From start to finish he got the damaged glass removed, replacements installed, finishing the repairs, then wrapping up by processing payment. Polite and professional all the way. For the windshield, it had been completed on Wednesday the prior week. Caleb, of the Calibration Crew, called to notify me he was on his way shortly after the installation was finished. He was given keys, took vehicle for a drive around the area and was prompt in completing the calibration process. This included in the price of replacement/repair. 5 * for Prompt, Same Day, Service and Competitive Pricing.

    See N Clear Auto Glass - Are you See N Clear ?

    See N Clear Auto Glass

    (36 reviews)

    I have a Honda Civic (2009) that had a broken driver's side window after being vandalized. I…read morecontacted See N Clear Auto Glass via Yelp and received a response back within 10 minutes of my inquiry. After providing additional information, I was given a quote which was a very reasonable price for installing a new driver's side window, $45 cheaper than the next best quote. Tony and Mark were the technicians who installed the new window. They were very professional and did an excellent job! I will definitely use See N Clear Auto Glass in the future for any of my auto windshield or window repairs. Top-notch customer service and professionalism!

    1 day after the new windshield installation the unimaginable happened. Heading into town on errands…read morea rock flew up from a semi and dinged my new windshield!? I was leaving on a 2 week vacation in a day, parking my truck outdoors in Phx, and was concerned the ding would spread from the heat and require another windshield $$. The manager followed up w me and had a tech repair the ding while my truck was parked at the hotel I use for travel parking. Upon return my windshield had been repaired t no cost due to their new replacement warranty. I was so pleased with the communication and service from this company. As a side note, I'm not sure what See N Clear billed my insurance carrier but it was over $1000 and shows as an accident that has affected my coverage rating. Be aware. Overall, I am very pleased with service from their office and tech but concerned about the $1000 ding to my vehicle vin report which affects underwriting and value when I decide to sell or change insurance carriers.

    Blue Chip Auto Glass - Porsche windshield in.

    Blue Chip Auto Glass

    (671 reviews)

    I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

    It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!

    Prime Auto Glass - Great installer with a smile

    Prime Auto Glass

    (135 reviews)

    I looked for a good auto glass shop, my insurance was sending me by default to their competition…read morebut I refused to go, and after reading some horrible reviews, installation issues, horrendous non-existent customer service, there was no way I was taking my car there. Let me start by stating that Tara out of the Provo office was outstanding from the time we had email exchanges to the time I arrived and took care of my car. Not only was she amazing but so where the crew, diligent, professional, courteous and efficient. The reservation, the repair and replacement including calibration was done with expertise and extremely quickly even if my car had all the bells and whistles on it. All I can do honestly is praise the service and work they performed. Their prices were competitive, and best of all you are supporting a small locally owned family business that take huge pride in their work, something you do not see in big box organizations. If you look elsewhere good luck. Would I recommend them, hands down in a heartbeat. They fixed my fully loaded Audi Allroad, and I will be back to see them to get my other car windows tinted. You get service, really people, a great family oriented business and support your local community, what more can you ask for. Thank you Prime Autoglass, I 100% recommended them to everyone. I never post but after my experience I had to share with everyone.

    Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!

    Xclusive Auto Glass

    Xclusive Auto Glass

    (112 reviews)

    After three attempts across two different appointments, they could not properly tint my windshield…read more They blamed it on a vehicle manufacturer defect! They wanted me to come back a THIRD time to have one of their "better" installers do the work, but I accepted a refund and sincere apology instead. The first time I was in, the installer soaked my armrest so badly it made my shirt wet and caused damage to the arm rest material. A different company had zero problems and took a fraction of the time at a lower cost. I personally asked the installer for the different company if there was anything difficult and he looked at me confused. He said there was no problem tinting the windshield. Therefore, I feel like Xclusive lied to me and was using subpar installers. The only positive thing to share is that the tint on my side and back windows came out nicely.

    Tried out a new glass company as we always want to keep things local as much as possible. Sometimes…read morethat can prove to be difficult when things go badly and companies don't do what they say. It ruins it for all smaller outfits but we took a chance again and glad we did. Xclusive auto glass was extremely easy to work with very communicative and professional. Technicians arrived on time and finished all vehicles in a timely manner though we had given them all day. Will definitely be recommending this company to anyone that asks or sees the clear difference in our new glass windshields

    Safelite AutoGlass

    Safelite AutoGlass

    (36 reviews)

    I wanted to provide some details of my recent windshield repair experience…read more I originally scheduled an appointment for a windshield repair on 11/15. At the appointment, I was told my car was not showing the correct model for repair and they didn't have the part/glass. They told me that they would reach out to the dealer to verify and obtain the correct glass/windshield. This all seemed reasonable. I also called State Farm and to make sure the year/make/model was correctly submitted, since this seemed like the insurance's fault. I was told to wait until at least 11/17 to call back. I called on 11/19, and they told me that everything was set and they could send a mobile technician on 11/20. I get a call on 11/20 from the technician saying that they should not have scheduled me for an appointment since they didn't have the part and to call back in around 2 days. Unexpectedly I get a call around 8 am on 11/21 saying a technician is on their way, and I ask specifically if it's the correct year/make/model and he says the appointment was set likely because the windshield had arrived. He arrives and says that the glass is for the incorrect car. I wait until 11/24 to call again, I am told everything is ready and scheduled for the technician to come on 11/25. He starts the repair process and the windshield is apparently for an incorrect year, so it couldn't be completed. This should have been verified first. I'm just frustrated that I've been getting these appointments, and there's no communication or coordination among their team members. I've been on strings of night shifts for work and it's really difficult to be staying up for the appointments and I'm just trying to get this repair in a timely manner. I ultimately decided to call my insurance and requested a different autoglass repair company.

    We've been with Geico Since we relocated from Oregon to Arizona over six years now. We have had our…read morewindshield replaced and repaired through their program with safeflite as a third-party and I can't say highly enough how we would recommend Safeflite. Their Techs that come out or very savvy, On time, Professional with the upmost mannerism and extremely prompt on the job. They keep you informed in all aspects. Can't thank Safeflite enough For sending technicians out That go above and beyond. They're definitely getting trained accordingly and following through regularly when their training and out in the field on their own.. Most definitely assets To Safeflite's team Indefinitely.

    Excellent Auto Glass - autoglass - Updated May 2026

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