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    Prime Auto Glass

    4.7 (135 reviews)
    Closed Closed
    Updated over 3 months ago

    Request a quote

    Response quality

    Excellent

    Response time

    20 minutes

    Services - Prime Auto Glass

    Auto window repair

    Auto window replacement

    Auto windshield repair

    1 More Service

    Auto windshield replacement

    Prime Auto Glass Photos

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    Recommended Reviews - Prime Auto Glass

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    Reviews With Photos

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    Adam S.

    Prime auto glass came through clutch for me. Super responsive with in 24rhs got a quote using the request a quote feature. Anastasia was super professional and was able to save me $200 compared to safelite. My truck had a particular GoPro mount on the windshield and they were able to find the exact one I needed. Jeremy showed up on time and explain exactly how to take care of the new install. It's been 2 months since it's been installed and it's perfect, no chips cracks and looks great. Thanks so much for a great service and product. Please do yourself a favor and call for a quote before spending booku bucks for no reason.

    Two people arrived at 2:20pm. After an hour I walked out to the parking lot to see if they wanted anything else to drink. They were no longer here; my car was left unlocked in the parking lot and the windshield had not been replaced. Checked the cameras and saw that they had left after 10 minutes. No one knocked on the door or texted me to say that they were leaving. At 3:29pm the owner called and said that they were not going to replace my cracked windshield because there's rust spots around the top. This review is because they left my car unlocked in a parking lot and just left without saying anything, poor communication.

    Great installer with a smile

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    4 years ago

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    3 years ago

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    Anastasia K.

    Thank you for your great review! Those Safelite guys are surely sneaky

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    1 year ago

    Great folks. Quick work. Happy with the result. I would do hire them again for my windshield issues.

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    2 years ago

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    1 year ago

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    Anastasia K.

    So glad we met your expectations! Thanks for a great review!

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    2 years ago

    Nothing special they were ok did the work only issue was the time slot no call as to when they would be there and ended up being late

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    Anastasia K.

    Thanks! Hope you enjoy your new windshield and a custom tint strip.

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    3 years ago

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    Anastasia K.

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    3 years ago

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    Anastasia K.

    Helpful 2
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    2 years ago

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    Anastasia K.

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    4 years ago

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    Anastasia K.

    Thank you for a fantastic review!

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    2 years ago

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    Anastasia K.

    Thank you Mai. It was great working with you.

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    3 years ago

    Messaged for a windshield replacement and was giving quote and had somebody scheduled for next day. Service was great and fast.

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    Anastasia K.

    Thank you for a great review!

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    3 years ago

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    Anastasia K.

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    2 years ago

    Amazing service! Fast responding. Great price than anywhere else!! I had my windshield broken and the replacement looks amazing!!!

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    Anastasia K.

    Thank you for your great review!

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    3 years ago

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    Anastasia K.

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    4 years ago

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    Anastasia K.

    Thank you for your kind words. It means a great deal to us.

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    2 years ago

    Very nice and professional. Quick with a quote. Just as quick with sending out service. Service guy was great. Thanks again.

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    Anastasia K.

    Thank you! Glad we could help

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    2 years ago

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    Anastasia K.

    Thanks Andy. We appreciate your business!

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    3 years ago

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    Anastasia K.

    Thank you for your repeat business and a fantastic review!

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    3 years ago

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    Anastasia K.

    Thank you Michelle for your kind words! Great working with you

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    3 years ago

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    Anastasia K.

    Thanks Greg! Pleasure doing business with you.

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    3 years ago

    Installed front shield of my Prius. No problems. Would recommend. Took our insurance info and all was taken care of.

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    Anastasia K.

    Great to hear that! Thank you Deb

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    6 years ago

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    Anastasia K.

    Thank you Diane. Great working with you!

    Helpful 9
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    5 years ago

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    Anastasia K.

    Thank you for a fantastic review! It means a lot to us.

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    3 years ago

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    Anastasia K.

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    2 years ago

    Sent a service request 3 days ago. Zero response. Not sure the quality of their work, but not a good start.

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    Anastasia K.

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    4 years ago

    Prices are on point, great customer! Shopped around for rate quotes and Prime Auto Glass is very competitive!

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    Anastasia K.

    Thank you for your business

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    3 years ago

    First class company. Came to my home and did a professional job on my car windshield.

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    Anastasia K.

    Thank you for a 5 star review! We appreciate it

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    2 years ago

    Got a quote right away, and was able to schedule quickly after. Very easy and affordable. Customer service went above and beyond.

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    Anastasia K.

    Thank you for a great review! It was a pleasure working with you.

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    6 years ago

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    Anastasia K.

    Helpful 5
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    Photo of Tim H.
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    6 years ago

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    Anastasia K.

    Thank you for a great review Tim!

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    2 years ago

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    Anastasia K.

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    4 years ago

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    Anastasia K.

    Thank you for sharing your experience! I’m glad we could help.

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    3 years ago

    Quick reply with a quote and came out to us the next day to make the repair! No extra fees or surprises. Recommended!

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    Anastasia K.

    I am glad your repair was a quick and easy experience.

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    3 years ago

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    Anastasia K.

    Great compliment! Thank you John

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    7 years ago

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    Anastasia K.

    Thank you for your business and a great review!

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    5 years ago

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    Anastasia K.

    Thank you John for your detailed review!

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    3 years ago

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    Anastasia K.

    Perfect! Thank you for trusting us with your vehicle.

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    5 years ago

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    Anastasia K.

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    5 years ago

    Easy transaction. Installer was a nice. I wish the appointment window wasn't so large but still 5 stars and would use again.

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    Anastasia K.

    Thank you for your 5 star review and a compliment to our installers!

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    Page 1 of 4

    Ask the Community - Prime Auto Glass

    OEM glass replacement?

    Yes, we offer both aftermarket and OEM glass. Just let us know and we can quote you both or just OEM

    Don’t See Your Question? Ask Away!

    Review Highlights - Prime Auto Glass

    Anyways, each time I'm traumatized on some level and Anastasia and her guys always make the process run so smooth.

    Mentioned in 17 reviews

    Read more highlights

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    I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

    It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!

    Warrior Auto Glass

    Warrior Auto Glass

    (229 reviews)

    I own an independent insurance agency, and it's very important for me to make sure my clients are…read morehappy and well taken care of whenever I refer them to a company to help fix their vehicle. I referred a client over to Warrior Auto Glass, and Carissa took excellent care of my client, and he was very happy. They use high qualify glass, and don't over charge the insurance carrier, which helps keep insurance costs down for all of us. I highly recommend this business for windshield repair and replacements.

    This is the third time I have called on American Warrior…read more The second time in just one week. Carissa, who answers your call, is super to work with. She gets back to you quickly, provides answers to your questions, gives quotes on OEM and after-market products, and schedules appointments. On every occasion she got us appointments that worked great for me in regards to day and timing. I mean almost immediate appointments were scheduled after receiving some good news -a quote that was easily $100 lower than a competitors price for the passenger window. A few hundred dollar difference for the windshield too. I only learned that when I was mistakenly provided a windshield replacement and calibration quote from competitor when I had asked for price on passenger window. On both recent occasions the service actually came directly to my location. Ryan called as anticipated, notified me how far out he was and arrived within the time expected. From start to finish he got the damaged glass removed, replacements installed, finishing the repairs, then wrapping up by processing payment. Polite and professional all the way. For the windshield, it had been completed on Wednesday the prior week. Caleb, of the Calibration Crew, called to notify me he was on his way shortly after the installation was finished. He was given keys, took vehicle for a drive around the area and was prompt in completing the calibration process. This included in the price of replacement/repair. 5 * for Prompt, Same Day, Service and Competitive Pricing.

    Glass Pros

    Glass Pros

    (16 reviews)

    Glass Pros LLC, Arizona is the best place to replace your winshields. They come to your place and…read morechange them for you. They are very professional, on time and very kind people. The owner of the company D Sonny Khorasani Is great, and I highly recommend his company. My mom was driving in Highway, and we heard a very loud voice. We saw that her window by the driver side unfortunately cracked into pieces. It was definitely very scary. When we got home right away, I called D Sonny Khorasani. He saw the window and he told me, he will send some people over tomorrow and was fixed in a timely manner. I appreciate you so much. Thanks Again!

    I'm leaving a two-star review because the Glass Pros tech damaged my truck and the poor customer…read moreservice. I'll never use Glass Pros again and can not recommend them. Read on for details. The good: I emailed Glass Pros on Thursday, July 21, 2022, to get a quote for a new windshield. I received a quick response and a fair price ($239 installed). They scheduled service for Friday, July 22, 2022, and the technician arrived on time. The technician was friendly and professional and completed the work quickly. I inspected the windshield, verified the rearview mirror was installed, and paid the bill - in cash. Since the technician did a great job installing the windshield, I also included gratuity for the installer. The bad: The next day (Saturday, July 22, 2022), I discovered my turn indicator lever was broken when I drove my truck to an appointment. It was NOT damaged before Glass Pros worked on my vehicle. I contacted Sonny @ Glass Pros via email as soon as I discovered the damage and followed up with a phone call. Sonny was polite on the phone but indicated there was no possible way his tech could have damaged my vehicle. He did agree to speak to the tech and call me on Monday morning. Monday morning came and went, and no word from Sonny. I called him Monday afternoon. After a lengthy conversation with the underlying theme of "no way my guy broke your car," Sonny said he would send his tech out to look at the damage and figure out if they could fix my truck with junkyard parts. Not what I wanted - but I agreed to let the tech look things over but had no intention of letting him work on my truck again. Late Tuesday (July 26, 2022), the technician who installed the windshield and an associate arrived at my business to inspect the damage to my vehicle. The associate translated so the tech could understand as I explained how we identified the damage and showed them what was broken. Again, I learned that there is NO POSSIBLE WAY a glass installer could have damaged my truck. I hoped Sonny would make things right, offer an apology at the very least, or maybe even a partial refund to offset my loss. I didn't receive an apology or a partial refund - what I got was an insinuation that I must be lying. I know the truth, and so does the tech who installed my windshield. I gave up trying to get a resolution from Glass Pros; it was a waste of my time. I will not receive compensation for my loss, and Glass Pros (the Tech or Sonny) will not admit culpability. I have no recourse because I saved them a few bucks by paying in cash. Lesson learned. I gave up this fight - I'll take my lumps, and next time, I'll use a more reputable company for auto glass replacement and pay with a credit card! Your luck with this company might be better than mine, but if you have any problems after the installation - you might be SOL. If you use Glass Pros, Pay with a credit card and inspect your vehicle thoroughly and carefully before you pay!

    Prime Auto Glass - autoglass - Updated May 2026

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