WOMEN BEWARE! I spoke to Corey on the phone and he was very pleasant and helpful. We got on a conference call with my insurance company and worked out the details for my windshield to be replaced and completely covered by my insurance company. Corey called me back to get the correct VIN number, because he didn't have it right the first time, so that he could order the correct parts. I was to drop my car off at the designated location, a tint shop that they use often and that I also use. As I arrived to pick up my vehicle, the tint business owner looked over the receipt and the work done by Dave's Metro, and he seemed irritated and disappointed. He showed me the bill and said that this was my copy. He pointed out that there was a front window camera charge on there for around $300. He asked if I had that and I said no, that I've never had a front window camera. He called the windshield company and got that taken off immediately. He also noticed they did not charge insurance for a tint visor, the work that he did. He was able to get that changed on the bill as well. When I got home, my husband noticed that the molding kits were not the right size and that they were flaring off the sides of my windshield and not fitting correctly with the rest of my vehicle's molding. He warned me not to go to the car wash because we weren't sure if the windshield was even waterproof with this shoddy work. I also started hearing a rattling sound every time I accelerated past 50 mph coming from the top of the windshield from inside the car while I was driving. I surmise this is from the ill-fitting molding flapping, shaking and vibrating in the wind. An original Ford part or OEM (original equipment manufacturer) part is priced at around $105 for that exact brand new molding kit for my vehicle. DAVE'S METRO AUTOGLASS charged $481 for this exact same part, and this is not including labor. They also charged 3.5 hours to do this job which is extremely excessive. This type of job usually takes between 30 minutes to 90 minutes to complete. Appointment 2 My husband spoke to Missy on the phone a few times regarding the inaccurate bill charging extra for parts I didn't have, like a front facing camera on my windshield that added $300 to the bill, and she asked, "Why do you care? We are submitting it to the insurance company. You are not paying". He said, "Shouldn't the job be done correctly? My wife's car has the wrong parts on it and you charged her for a brand new, correctly sized molding kit for the vehicle in question". Missy also said that it was up to the insurance company to set pricing for labor hours. My husband talked to our insurance agent and he said no, this is completely false. My husband called today and spoke to Jessica, who said we could set up an appointment for them to fix their repair job mistakes. We set up an appointment for today, Wednesday, September 3, from a window of noon to 3 PM. I waited down at my husband's work, which was the place of meeting, from 11:30 a.m. until 3 p.m. and no one showed up so I drove my husband's car back home. He waited there. He then got a text at 4:21 p.m. that their ETA was 15 minutes away so they arrived at 4:35 p.m. He was able to repair one side of the car's molding kit, but did not bring enough parts to repair the other side. The technician said that they had given him two driver's side molding kits instead of one driver side and one passenger side molding kit. We now have to bring the car back on Friday from 8:00 a.m. to 3:00 p.m. to get the other side repaired. The technician said that he would take care of the appointment and equipment. Appointment No. 3 My husband drove my car to his work today and the technician arrived at 9:30 AM to do the repairs. My car is finally finished and the work that was supposed to be done correctly on August 13 has finally been completed. It has taken us a lot of time and labor to get what we paid for in the beginning, a basic installation of a windshield and a molding kit. The moldings don't look as good as they did before I brought my car into Dave's, but they do look better than the first mis-sized moldings that they put on. There is no more shaking and rattling coming from the upper windshield area now when I drive either. In the past, I have had my windshield repaired in the parking lot of my employment while I worked by Safelite auto repair. I've never had an experience as horrific as this. The windshield was put in perfectly with correct parts within an hour time. It is not worth it to go to dave's Metro auto glass. You will pay for it with lost hours and lost dollars in the end. Save yourself the stress and running around required to just get what you overpaid for in the first place. read more

Damn Dave, you're legit my new favorite glass shop, not that I had a "favorite" glass shop before, but when it comes to chip repair, you're my new go to. With $30 (cash price) $40 (credit card) chip repair option, your service is a breath of fresh air between deciding to try to self repair with a kit that probably won't work amazingly well since I'm not a pro at glass repair and calling in a big national company and getting charged extra to help pay for their marketing campaigns. Caveat with Dave's chip repair, they're not mobile and they're available only Monday to Friday from 8 - 330 for walk in repairs, first come first served. My wait time was about 30 minutes today, so not a big annoyance for an auto repair. 5 stars for the reliable and reasonable cost repair, 4 stars for limited repair availability. They're available for mobile service on a full window replacement. I'll more than likely check back if ever I need one of those. Super glad I found Dave, hoping to never need him again. Unlikely because, well, we all live in the desert and you're just about guaranteed a window chip at one point or another down the line. read more

they came & fixed my windshield the day after i put in a request super quick and efficient and the guy fixing it did not talk to me at all which i really appreciated tbh read more

Car came in with cracking windshield. Dave's has replaced 5 previous auto glass fractures for us. The have the quality glass we like, great skills and care, plus drive to the house. read more

I hadn't had time to stop in and make an appointment as I'm always busy and out of town. Today I stopped in to make an appointment for chip repair, it's getting really hot and I didn't want them to spread. I was greeted by friendly young ladies in the office who directed me to a glass tech to take a look. He actually said he could do it on the spot, I'm sure this doesn't happen all the time as they were slammed with vehicles everywhere. I waited in a nice cool waiting room for about a half hour and that was it. Friendly, professional customer service. I had used Dave's previously years back and they were just as good. read more

Had a chip in my windshield. Took me in right away. Fixed it and didnt even charge me. Great staff!

Excellent customer service great team very cost efficient. If you need a windshield repair, they are your go to. Five stars I recommends them to everone read more

Brought in the company box truck and they took care of it! Same day too! Definitely recommend anyone in the area

I called Dave's based on the good Yelp reviews and I am so glad. The installer arrived at my office the same day in a new well marked van. Everything in the van was clean and organized. He had all the proper tools too. The professional installer informed me about the process before beginning. He was knowledgeable and polite. He did a fantastic job placing all the moldings perfectly around my new windshield and left everything very clean inside and out. I am very happy with the experience and will use and refer Dave's to all my friends when they need new auto glass. My Bimmer is pretty happy too! read more

Dave's Metro Auto Glass - Its like taking your car to get new glasses. - Auto Glass Services Near Me - Phoenix, Arizona

BEWARE!!!!! DO NOT BRING YOUR CAR TO THIS PLACE!!!! THEY BROKE A SIDE WINDOW AND DENIED IT. TOLD ME IT WAS MY FAULT!!! I am disabled and on a fixed income. On April 6th, 2023, my Dr told me I have a tumor and needed brain surgery asap. Shocked and scared, I decided to go have lunch. An old friend owned the hand car wash next door. So I had them wash it. Upon completion, my entire windshield was cracked!! He denied it, so I'm taking him to court, and FILED COMPLAINTS to STATE ATTORNEY GENERAL'S OFFICE, BBB, CONSUMER AFFAIRS, AND OTHER INTERESTED ENTITIES. OFFICIALLY FILLED. Then I take it to this place, and they break my side window!!! Blamed my regulator. Bullshit. I told them the top did not go down. It needed hydraulic oil. But they insisted they could do it manually. Then they left black oil huge shoe prints all over my light grey soft leather suede passenger seat. I asked Dave to clean it. He didn't look happy about doing it. Didn't notice the back seat with black oil shoe prints until i got home, then i saw light coming thru my dark tinted window and saw the window was not up all the way as it was. They broke it. I went back to Dave's the next day, and he denied it. Said it was my fault. Oil shoe prints and all!! Sorry, I'm not a size 12 OMG! TWO BROKEN WINDOWS IN TWO DAYS!! HOW IS THIS MY FAULT? IT'S NOT! DAVE if you're reading this, I'd like to say this to your face like you did to me. I asked you if you fixed regulators and side windows. You lied to my face and said YOU DID NOT DO THAT TYPE OF WINDOW REPAIR . I JUST NOW SAW THAT REPAIR SERVICE OFFERED ON YOUR YELP PAGE!! WHY DID YOU LIE TO ME? I'm filling a complaint against you! ANB Detailing & carwash has already been filed. I will not sleep until Justice has the both of you to make good and repair what you both broke. I'm going to make this my everyday priority! I'm sick of people taking advantage of me. No more! I will give you a one-time chance to fix this and make this morally and ethically right. You can reach me at msraveness@gmail.com I need to hear from you ASAP. IF I DON'T THEN I WILL CARRY ON WITH ALL MY LEGAL PLANS. Shame on you Dave. Big time shame on you! read more

Super quick service and incredibly helpful employees! They recommended the taco truck at the end of the building (which was amazing btw) and we were out with the window done and recalibrated before we even finished eating. read more

Great Service!! Replaced 2 windshields very quick and timely manner. Highly recommend them for your next windshield replacement read more

Dave's Metro Auto Glass - New windshields replaced. Great service!! Done in no time at all!! - Auto Glass Services Near Me - Phoenix, Arizona

Great customer service on the phone! Answered right away and was helpful and kind. Quoted just $40 for a rock chip repair out of pocket. Which is exactly what I hoped to pay. Life savers! I'll be going there right after work today! read more

Awesome job repairing my semi truck's windshield! I highly recommend..their mobile service was outstanding, making the appointment was easy, and the price was right!! Thanks guys! read more

Dave's Metro Auto Glass - Professional quality, and the tech made sure he cleaned it thoroughly inside and out when he was finished. - Auto Glass Services Near Me - Phoenix, Arizona

Excellent service! Very quick response to my quote request, and they were HALF of what Safelite quoted me. Very friendly and professional over the phone. Nice, courteous, clean cut technicians arrived exactly within the time window I had been promised, and called when they were on their way so I was ready for them when they showed up. 30 minutes and done! read more

Dave's Metro Auto Glass - Auto Glass Services Near Me - Phoenix, Arizona

my name is rickey barnett the service was excellent dave's is the best. and i want to thank missy for excellent service i will be back.!!!!!!!!!!!!! read more

This is actually the second time I've used them. Both times they've been amazing to work with. The office staff is easy to communicate with and they're willing to have fun with you. I had Dick and Garrett do the install. It took minutes for them to finish and they were professional. I even tried to tip them but they said "no - we're just doing out job". One thing I learned is that some other companies use inferior replacement windshields. Dave's installed a genuine manufacturer's windshield. I can't say enough good things about these guys! Thank you Dick & Garrett!! read more

I recently had a need to not only replace a broken windshield, but also to have a custom Windshield cut for my CanAm ATV side-by-Side. After some searching, I came across Dave's Metro Auto Glass. I called around 8am and inquired about my needs. I was told that Yes, there is a windshield in stock, and also could have the custom glass cut while it is being changed out, same day. After getting to the office, they jumped right into the job. At the same time, made contact with my Insurance company to make sure all was taken care of. Also introduced me to John, who does specialty class cutting. He was full of valuable information. Especially with the type of rubber seal that I had intended to use. He was very stern about the Safety reasons that made it that he could not recommend using it. Very factual & direct. But he also spent the time with me to show my why and how it would not work and be unsafe. Then showed my the correct gasket, how it's installed and why it is the safe way to proceed. John was a wealth of information, and let me watch the process of cutting Laminated safety glass, at a distance, (Well, except for the task of sanding/smoothing the cut edges. Safety hazzard. But the customer waiting room had a window, and I could still watch the process) and did an amazing job fitting and installing with the correct gasket material. Very pleasant interaction with the entire crew, from front office, to the technician working on my truck and a glass cutting learning experience an John. Fully recommend Dave's Metro Glass for any Glass needs. Mobile install or at the Shop. Gery read more

Dave's Metro Auto Glass - Auto Glass Services Near Me - Phoenix, Arizona

Great service! Took my insurance and scheduled the same day I called. Completed in an hour! My insurance didnt mention I could use any place that takes insurance. The place they originally scheduled me for had no availability for 2 weeks and my crack was growing. So I called my insurance to see if I could use them. Always ask questions! These guys rock! Great job! And now I can see through my windshield perfectly on my 10 year old car! Very happy! Thanks again guys for a stand up job! read more

I highly recommend Dave's Metro! Dalton was extremely helpful and informative over the phone and in person! He took me as a walk-in with very short notice and was able to repair my chipped windshield in under 30 minutes and did an exceptional job. You can't beat great work at an affordable price! I will absolutely be coming back in the future. Thank you Dalton! read more

Theeeeeee best experience with John & company! We've been going to Dave's for years and they always take care of my family and I! If you want honest / good people, you've found the right place!!! Second to none, thanks again guys! read more

My mom and I were on the road when a rock crashed into my window, spiderwebbed and left me in tears. Dave's was my 3rd shop and they provided the best quote. Missy got me in same day and John greeted me upon our arrival. They were professional,courteous and fun. Thank you guys so much. God bless So I was trying to write a 2nd review but it won't let me. I'm a repeat customer. I needed my mirror fixed and John said Saturday's are by appointment only. However if I could get down there, he'd take a look at it and at least get the mirror ordered. Well I get down there and would you know it, he took the time to fix the mirror on the spot. These people are amazing. read more

We went in for a windshield repair after chipping our windshield travelling on the way to college in Phoenix. We called around and heard a friendly receptionist giving us information. When our navigation was giving us trouble getting there, she stayed on the phone with us until we found the shop. When we arrived, John was friendly and encouraging to our college daughter to stay in school. Then he quickly and efficiently repaired our windshield. We are now going to send our daughter's roommate over there to fix her broken windshield. We would definitely go back. They are fair, friendly and efficient. Thanks, Dave's Metro Auto Glass! read more

Good communication. Fair prices. Quick, professional service. So convenient that they come to you! Easy to schedule. I'll definitely use them again in the future. read more

Dave and Jane were fantastic to work with. Good price, good work and very friendly. Dave showed up quickly for my broken front window. I wasn't sure who to use for house glass and my normal auto glass guy referred me to Dave. I'm glad he did. read more

Call these people first. They beat my insurance quote on windshield repair by 50%. They were professional and were able to get me in the next day. The window was replaced in 35 minutes, and I was comfortable in an air conditioned waiting room. The owner and staff are very pleasant people. Windshield looks amazing. Thank you again, Dave and crew! You made my day! read more

Dave's Metro did a terrific job on my recent glass replacement. They came recommended by my long time Mercedes mechanics at MB Motors, and they've never let me down in ten years. So it was an easy decision to make. The gal who set up my repair called in to my insurance with me and had the claim set up in short order. She worked with me to determine the correct glass for my car (seriously no idea how many variables there are here) and they set up an appointment for the next day. The gentleman arrived at my office exactly as scheduled (no we'll be there sometime between noon and Tuesday) and had the glass replaced and the cute little Mercedes Benz sticker back in the widow in about an hour. They were able to work with my insurance to approve OEM glass. While I realize about 2% of people who ever look at my car will ever notice this detail - it makes this girl very happy. I know you have lots of options for glass repair, which may or may not include a year of free Chinese dinners, but consider Dave's if you're more concerned about getting the right windshield for your car than free lo mein. read more

My husband went in for a replacement on his Volvo big truck and we couldn't be more pleased.They were so clean and professional, Ms. Jane was AWESOME in getting everything arranged and making it happen and they were finished in about 30 Minutes, THANK YOU So Much!! read more

Thank you Dave for being a Monday hero! A foul ball with a softball found the left corner of my windshield this morning. One call and I have a new windshield in a matter of hours. You guys are great!!! Happy customer read more

Dave's Metro was one of the best priced quotes I received and after experiencing their amazing customer service I would definitely recommend them. Installation only took around an hour and the bill didn't hurt my wallet. Such a great company! read more

As good as it gets! Dave's Metro Auto Glass is the place to go for all your window glass replacement! I had a great experience, John was professional and got the job done in 2 hours. The office staff, Jane is a jewel! Best place in Phoenix for customer service and quality work! I'll refer everyone to your business! Thank you for such an excellent customer experience! read more

Great service and people. Glass installation was quick and perfect. I have an 18 year old car, and someone that worked there accidentally broke one of the inside door handles when opening the door. They ordered the part and promptly fixed it. I really appreciate them being up front-- honestly, I never would have known because it was one of the rear doors, and I rarely have passengers back there. Thanks so much for being honest! read more

after someone broke into my '14 Honda Civic and stole my purse while I was in work, the dealership wanted $250 and safelite wanted $350.. Dave's replaced my front passenger window for $127!! and great customer service. I highly recommend! read more

Again dave never fails..got me in and out..always has freightliner windshields in stock

I've been using Dave's Metro Auto Glass for a few years now on my Toyota...at least 4 windshields. Their expertise, professionalism, and most importantly the quality of their work are the best! They are always on time and very flexible with my schedule. Jane in the office is wonderful to work with as well to help navigate through the insurance part. Thank you! read more

I highly recommend Dave's Metro Auto Glass to anyone who needs auto glass replacement or repairs. My car was broken into and the thief shattered my passenger side window. I called Dave's. They came out the same day I called. Not only did they provide a great service, they also cleaned up the broken glass from my previous window I did not get around to cleaning. They made my window replacement easy and no trouble at all. They even came to my work to take are of this matter, so it saved me the time I would have taken going somewhere else! Highly recommended!!! read more

Great price and great customer service! I called late in the afternoon and they had someone come out early the next day!

My windshield had to be replaced after a rock broke the windshield on the drivers side. Dave's Metro Auto Glass was recommended to me by a family member. Insurance information was provided over the phone and appointment scheduled. Dave and his team are efficient, thorough and polite. I will recommend Dave to family and friends. Thank you Dave. read more

Dave's metro auto glass handles our fleet in Phoenix and their level of expertise and professionalism is exceptional. Their level of service has exceeded our expectations. read more

This is the second time I've had Dave's Metro Auto Glass do work for me and again I have to say THEY ARE GREAT! Excellent Service, Very Good price, punctual, courteous. All things a service company should strive to be. My hat's off to you guys at Dave's Metro Auto Glass!!! read more