I really appreciate the customer service provided by this Southwestern Auto Glass. From the initial phone call they are super friendly and very helpful. Not sure how many installer this company has but the gentleman that replaced my windshield that past 2 time is simply that a gentleman also very friendly. The work provided is awesome! This is the third time I am using their service and they consistently are "a difference you can see" I recommend their services 100% read more

Setting up an appointment for someone to come out to me was super fast and easy. I had a small pit in my window and I wanted it fixed immediately. I was given a 12-4 time block for them to come out and was told I would receive a call when they were on their way. 4 came and no one had called me yet, so I called the office and she took care of it immediately calling the person that was supposed to be here. I was a little disappointed that no one showed up in the time window but I am happy with how well they handled it. He ended up showing up about 15 minutes later. He came and fixed it super fast though. Seriously, it only took 5 minutes. The repair looks great and he cleaned my front windshield inside and out before he left. I bought the Yelp deal, so it was even cheaper than the original cheap quote I received. I'm happy. read more

Southwestern Auto Glass - Mid fix - Auto Glass Services Near Me - Tempe, Arizona

Great job...on time and fair price. Can't even see the chip on my windshield anymore! Highly recommend.

DO NOT COME HERE! First off at my first appointment a couple of techs came then said they couldn't do it due to a tool they "forgot" after I gave them all the info on the type of car I had over the phone. Not only did they have me reschedule but they come late EVERY SINGLE TIME more than 15-30 minutes. So I rescheduled, then when the next tech came he ripped the glass out of the window then said that the last techs were being lazy as the job is "difficult"and he wasn't sure if he would be able to do it but proceeded to rip the window out anyways. Once finished he let me know the window did not function properly as before and wouldn't go up or down nor was connecting to the buttons. So I was told to call again and reschedule with a warranty tech as the window was defective and rubbing against my rubber trim causing it to wear down. So the warranty tech came down to my house for 5 minutes stating he was not going to be able to fix it and left. I was told to reschedule ONCE AGAIN. Come today which I hoped was my last time seeing these people, the tech switches the window out but drops my door panel and scratches the bottom and breaks my door light.... On top of that he plays me and has me sign a paper stating I acknowledge the door ding I had previously was not made by him, I asked him twice before I signed what scratch/ding he was talking about and he pointed at it so I signed. He then proceeds to say "that's it you can leave"after handing me a different customer copy of a work order but never the copy of the scratch/ding page I signed. I walk inside my workplace then when I got back into my car there is the customer copy of the scratch/ding paper on my seat that he purposely failed to give me because after I signed and went inside he wrote other scratches and damages that were made by him while doing the service, making it seem like they were there before the service as well as making it seem like I had acknowledged he wrote that with my signature. I 100% know my car and what marks it had I take extremely good care of it and I know they were made by him. It's not a type damage that can be done with the panel on the door and I've never taken the panel off. On top of all that the window still isn't fixed.... I spoke to the manager and she stated she couldn't speak to the owner or head manager until tomorrow. read more

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These guys are great! I requested a quote via Yelp and made my appointment shortly after. They have some of the best Yelp ratings for an auto glass shop for a reason! They showed up right on time and fixed my shattered rear window quickly, in my own driveway. I had lots of questions about just how to take out my rear shattered window, and how they glue it back on, which they happily answered. They vacuumed the shattered glass pieces and cleaned out my car and driveway and left a spotless, fixed car when they left. Would totally use SWAG again and recommend them to anyone! read more

Southwestern Auto Glass - They fixed my shattered little side window! - Auto Glass Services Near Me - Tempe, Arizona

Tried doing business locally as we are also a small business, and appeared to have lots of good reviews. Called requested a quote to install 2 side windows we ordered for a ford transit. We cut out the sheet metal and fitted, just needed to urethane them in (would have just done ourselves but it's a lot of urethane and pros that do this use larger guns/tubes of it than we do). Got a quote of $125, so went ahead and scheduled a few days out with them. Guy shows up in generic van, not even company branded so guessing subbed out to whomever. Guys says they quoted wrong, so calls in, and they call and now want $200. Classic bait and switch, and blame us for them supposedly only quoting 1 window install when I clearly told the guy on phone Sherman we had 2 windows, one in sliding door, 1 in opposite side no door. Not getting our business sorry, will find someone else! read more

I've used Southwestern Auto Glass twice. First time they did an outstanding job. The second time was a disaster. I have a month old Tesla Model S which I purchased for over $120k that needed a windshield replacement. The guy who came to my address didn't put anything on the inside of the car before he started working on it. He was sprinkling some liquid on the windshield from the inside without covering the dash board or the sound bar with anything. I saw several drops of whatever that liquid was drop on the sound bar. On another occasion as he was unscrewing the metal frame holding the rear view mirror he let the frame drop on the carbon fiber lid in the car. That frame is pretty heavy, not sure how he didn't damage the lid. Also in the process of unscrewing the frame from the windshield he was pretty reckless and let the screws fly around thus losing one screw which I need to find and throw away. Eventually I noticed that one of the plastic panels was broken as he pulled it out and put it down on the ground in the car. I've attached couple photos of it. He told me not to worry about it, not a big deal. Finally when he put the new windshield he pointed there's a crack in the roof top claiming it was not from him. Well I washed the car less than 24 hours before him working on it and there was no crack. I only drove it for 4 miles, in between, going to the local grocery store. It's really hard to believe that for those 4 miles a rock managed to hit the car at that angle. Plus he looked at the entire car before he started working on it and did not have anything to mention as defects or damages. But suddenly after he was done a chip appears and tries to push it on me. I've attached photos of the damages. I called the company and raised a complain. They have great customer service and I can tell they are trying to keep their customers happy. The owner personally reached out to me within the hour which I appreciate. He sent somebody else who used window resin to fill in the chip. As I said, I appreciate that but the chip is still there and I can see it. I would never use this company again. The chip is still noticeable but more importantly who chips such an expensive car and breaks the plastic panel all in one run? Seriously unprofessional and shows no respect for the client. read more

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Just had Sewall come out and install a new windshield for me. It looks great, was competively priced, convenient and above all else the service was above and beyond what I expected. // Long Version // Last week I had rock stick a huge crack on my windshield and had to pay out of pocket for it. So after a bit of searching and quoting I ended up requesting a quote from southwestern. The lady whom I spoke to was very kind and setup an appointment for me within minutes. The day of, the same lady kept me informed on Eta's so I didn't have to wonder where they were or when they would be here. The install took ~25 mins and looks great. Sewall was professional, friendly and you could tell that he knew what he was doing. This is exactly how you should run a service based business. read more

Southwestern Auto Glass - Freshly installed in under half an hour. - Auto Glass Services Near Me - Tempe, Arizona

I paid $65 in cash for the chip repair. It would have been more with card. And the lady on the phone said I couldn't use the Yelp deal of $50 for $65 value unless it was for a complete windshield repair which I thought was really weird. What if I bought that? Then I'm out $65??? The details never says anything about what you can or cannot use it on. The details... ****** You get a voucher redeemable for $65 at Southwestern Auto Glass. Cannot be combined with insurance. Promotion lasts for 1 year from date of purchase. After that period, your voucher is redeemable for the amount you paid, less any value you may have received. Not valid as payment for Eat24 purchases. Voucher can only be used for services, not retail products. Not valid with other vouchers, certificates, or offers. Only 1 voucher(s) can be purchased and redeemed per person. Up to 10 can be purchased as gifts for others. ****** Anyway... They came and fixed the chip on my windshield. Overall, it was pretty good job. Sewel says you can never fix a chip completely because you just fill it with resin to stop the cracks from spreading. I hope he was telling the truth, but I can barely notice the chip now. The process lasted about 10 minutes. I paid him and he left. Pretty easy and convenient. It would have been a 5 star because Sewel was quick, professional and so easy going, but that Yelp deal they sell on the app... I don't like misleading deals nor bait and switches. read more

I have to admit I was a little skeptical given the awesome reviews. However, after having Sewall come to my home and replace my windshield glass I'm truly convinced he is by far the best and most honest auto glass installer in the valley. My wife and I have replaced our windshields 2-3 over 10+years and have all the repairs done at dealers. But I thought I'd give SW Auto Glass a try as I'm always rooting for the local entrepreneur. This was by far the best experience. He actually installed the right glass in my vehicle! During the initial consult he asked if I have rain sensors on my car. I said yes, but didn't know that if I had rain sensors I also had a windshield that electronic defroster embedded in the glass. Upon arrival to my home he looked at my glass and showed cables that should have been connected to the correct windshield. The dealership had been installing the wrong glass without the embedded defroster. Sewall installed the new glass without any issues and connected the sensor. He took his time to remove all the previous material. He is a great guy and business owner who works hard and is honest. Can't beat that! Believe the reviews. I encourage anyone looking to replace his or her windshield to call Sewall. read more

Southwestern Auto Glass - Post install. - Auto Glass Services Near Me - Tempe, Arizona

Of course on my way home on a Friday night a large rock decided to use it's one jump and smash into my window and starburst the glass. I moved to AZ two years ago and heard the rumors about the rocks breaking windshield. I guess you could say it was my turn. I sent a quote request and they responded within ten minutes. Raphael was absolutely amazing! He was so patient with me and my many questions. His team was amazing as well! They were able to schedule me for the next day and the attendant who installed my new windshield was very professional and answered all of my questions as well. I will be returning to them for any future (hopefully very far future) repairs and services. read more

It was ok. Regular service call. Job got done my window is fixed. ..................................... .........

First of all, call in for an appointment because the address in yelp is not where the work is performed. I needed a windshield repair and was very short on time. I called in and Stephanie was very friendly and got me in right away. Eric fixed my cracked windshield and did a phenomenal job. He even cleaned my whole windshield. The crack was about quarter size and after he was finished you could hardly see any lines. He was also extremely professional and very friendly. I highly recommend them to anybody and will be back for any other windshield needs. Thank you again!! read more

Scheduling was good, however they did not follow through with their promised $100 to $150 back in cash which is why we went with them in the first place, instead stating they put tenting across the window which meant we only got $50 back but the tenting was there when they replace the window so that should've been included in the insurance replacement cost. Glass leaked in first major rain, they did have a fairly quick response in scheduling a warranty repair. Just very disappointed about the promotion not being satisfied as advertised and that we had to call them to find out where the money was because they never sent it to us. read more

Friendly services. It was a pleasant experience from my phone inquiry through the service and payment. They gave me a quote on the phone, checked inventory and made it quick and easy to fit their schedule with my limited availability. I love my new windshield! Also, they kept to their word on the quote, not a penny more! I recommend them for those looking for great service at a very reasonable and affordable price. read more

AWESOME!! Came right to my house. After meeting me at a meeting to look at my windshield and letting me know I didn't have a little fill. Showed up on time and moved around like a Nascar pit crew. Replaced my windshield and even went further into the dash to try and find the ring I lost. And was still done exactly when he said he would be, so I was on time to pick up kids from school. He then checked back the next day to make sure everything sealed correctly. Did I mention AWESOME!!! read more

I contacted Sewall because his Yelp reviews were SO good and found out exactly why he has the reputation he has. I called him one day and accidentally texted my address to the wrong number. By the time I realized it, it was the day he was supposed to install. I thought for sure I'd missed him, but no, he came over as soon as his other jobs were finished (and it was almost dark and he still came!). He did a really great and fast job on my car. He's really personable and addresses all issues that you might have and he even let me hover around neurotically and didn't even say anything! His prices were lower than other places I called as well. His work looked as though it was my original windshield and he even replaced a sticker from my other one to my new one that we thought wouldn't transfer, but he made it work. He's magic! I will never buy another windshield from anyone else, ever. He's awesome! read more

Sewell is the BEST! He got me taken care of the same day I called. Jordan & Dwayne were friendly and very professional! These guys know their stuff!! They use top of the line material, too! For great, reliable service, call Southwestern Auto Glass! read more

Southwestern Auto Glass - Auto Glass Services Near Me - Tempe, Arizona

Southwest Auto Glass did a wonderful job replacing my auto glass. It was very important that I get my windshield replaced right away and Doug Blazer was able to get me an immediate appointment. His team showed up earlier than my appointment and rapidly replaced my windshield. Thank you Doug! Thank you Southwest Auto Glass! read more

Wow. Very impressed. I had called another company that said they would be out early this morning to replace my 4runner's windshield. Got tired of waiting and not hearing from them so checked Yelp, found this close to me company with great reviews and clicked on 'send a message'. I didn't check their hours or I would have seen there are close today. Someone called me back, said the installer would call me when he's on his way and then I got an appointment notice that they are coming at 11AM. Alrighty then! He shows up, turns out he's the owner. I immediately apologized for not seeing they were closed today. He says no problem, he picked up a windshield just in case I still wanted to to the job today since the windshield suppliers all close at 11AM on Saturday. Wow. He got busy removing and replacing and we chatted most of the way through. Really nice guy. Very meticulous. Very professional. Got the job done, took a copy of my insurance card and he's was gone. Didn't have to respond. Didn't have to show up and do the job. Didn't have to pick up a just in case windshield. Yet he did. Amazing. Super highly recommended! read more

Fast service! Great job! Glad to have a clear windshield again! Installation was quick and easy. Very friendly and professional. I would recommend over those other competitors! read more

Southwestern Auto Glass - Southwestern Auto Glass is top notch!!! - Auto Glass Services Near Me - Tempe, Arizona

Had 2 vehicles that needed windshields replaced. Sewell was great to work with and very thorough. I highly recommend this company! read more

A little past due on the review but they definitely deserve the 5 stars. They were very nice and the technician worked with my difficult schedule and made it work. Very pleased with their service. read more

The service here was fantastic! Their quote for a windshield replacement was about $100 less than a few other quotes I got. Justin came out to my work and had the job finished in about 25 min. The work was done perfectly. Great experience!!! read more

Excellent service!! I reached out to several shops to have our Jeep windshield replaced out of pocket and Southwestern Auto Glass was definitely the best. They were quick to respond, friendly throughout the process, offered a competitive price, on time for our appointment and successfully replaced our windshield. What more could you want? They ticked every box. Thank you for the great service, highly recommend! read more

Great professional service. Sewall (the owner) is great, professional and courteous. I had another Auto glass company replace my previous windshield and I questioned if they really knew what they were doing. I will call Sewall at Southwestern Auto Glass from now on. Awesome. read more

They were efficient and when there was a glitch with my mirror they took care of it the same day. They are always pleasant and I feel like they take pride in their work. read more

I had an easy and above average experience with Sewall (the technician) and Southwestern Auto Glass! They made the coordination very easy, Stephanie (office admin) was always polite and quick to return phone calls. During my installation, my rear-view mirror was broken. Sewall had never broken a review mirror in his career; Southwestern bought and installed a new factory mirror! The replacement mirror was well over $700 from the Audi dealership. I am happy to recommend them to anyone after taking such ownership and exhibiting this high level of professionalism. Thanks! Caleb read more

I felt kinda lame because when Sewall arrived to replace my windshield I couldn't back my car out of the carport for him because I left a light on the night before and my battery was dead. So he deserves extra points because even though he was having an obviously busy day he pushed my car down the driveway to replace my windshield and then jumped it for me before he left. The installation was quick and painless otherwise! I emailed him a question later and he responded quickly and honestly - he had forgotten about the cash back upon installation, but no less than 24 hours later he swung by my house with the rebate. 5 stars from me! PS: Installation is spelled wrong on the Yelp page. read more

Total install time was 25 minutes! Give this company your business - you won't be disappointed!

Took care of my rear window that I had shattered while putting my son's wheelchair in the trunk. Needless to say, I had my disabled son in the car at the time. Sewall was out to my location within 30 minutes, during rush hour, and replaced the window without complications. Saved me from a day of tremendous aggravation. Overly appreciative to this company. read more

Southwestern Auto Glass - Auto Glass Services Near Me - Tempe, Arizona

Another glass company (Not called Safelite) dropped the ball a few months ago and never was willing to be flexible with me. I called this morning to Southwestern Auto Glass and Stephanie was very accommodating. After speaking with the technician who was personable, eager and extremely professional come to find out it was the owner of the company. 30 - 35 minutes later he was done and gone. I needed it done in a pinch because of the snow in Flagstaff where I am living. Thanks for a fantastic job and better customer service... Will definitely use them again. Thanks Sewall..... read more

Awesome service getting my sons car scheduled after a tree branch hit his windshield and broke it!

We have had several windshields replaced by Sewell and the teal at Southwest Autoglass, each time they exceeded my expectations on quality and workmanship, but on time. Thank you, I will be back. read more

Great job on my windshield replacement. Professional and polite technician. Follow-through from Stephanie in the office was excellent.

I've used them twice and have been nothing but impressed with Southwestern Auto Glass. The first time I needed a windshield replaced. They gave me an incredibly fair price quote, were able to come to me quickly and had the entire thing replaced in less than an hour. After my first experience, they were the first company I thought to call when I got a crack in my windshield from a flying rock on the highway. Not knowing if it could be fixed, the tech showed up prepared with an extra windshield and was HONEST with me that it could be fixed without replacing the entire windshield. He repaired it on the spot (and took time to actually explain the repair process to me!). I hope I don't need any windshield repairs soon, but if I do they'll be the first ones I call! read more

Wooohoo! As Good As It Gets! I can't say it enough, Southwestern Auto Glass cares about our business and it shows! They truly make our business feel valued and cared about! If you own a business and have glass needs for your vehicles, this is the place for you! If you are simply looking for a new windshield or a repair to a chip on your windshield, this is the place for you! They are reasonably priced and they will take exceptional care of you. THANK YOU TO EVERYONE at SOUTHWESTERN AUTO GLASS, YOU ALL ARE THE BEST! read more

Service was fine, but never received the promo movie tickets. I mentioned it during my call as instructed by their website and was told it was noted, but never got them. read more

Made the call, set up the appointment, the installer arrived and was done in no time! Very friendly people offering great service & competitive pricing! 5-stars!! read more

Jordan from Southwest came to the rescue in no time. He's friendly, professional, courteous and FAST! Got me back on the road in no time. My new windshield looks great! read more

Southwestern Auto Glass - Auto Glass Services Near Me - Tempe, Arizona

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