So easy to work with. They worked with my insurance. They came to me at my work location. The tech called me and asked me to come let them in my car. I had a full meeting schedule so I told them to let me know when they were done. The technician finished and let me know the car was locked. When I came out to go home, not only was it a better windshield than I had before but they took my parking permit and oil change notification from the old one and put it on the new one. I was expecting to have to do that on my own. The tags they could not replace (clean freak), they left in my car in case I needed it. These things sound small but it was stuff I never thought of. Truly awesome company!!!! read more

Their Customer Service is phenomenal, easy to make an appointment, they handle all the insurance work and their Technicians are on time, great at communicating with the client and do excellent work, they also calibrate the heads up display feature in your car once the windshield is replaced. The car was spotless, you would never know someone had done repair work. Jose L was our Technician, what a marvelous man, very courageous, considerate and extremely professional. Job well done Jose! read more

Pro Tech Auto Glass - Windshield replacement - Auto Glass Services Near Me - Phoenix, Arizona

The service and expertise of ProTech Auto Glass is fantastic. The value is unbeatable. Dallas was so honest and competent. My primary concern was that a crack on the lower left side not spread, requiring a total window replacement, Dallas explained, based on his extensive experience and his examination of the crack, spreading was improbable but not impossible. I told him that he should proceed. And proceed he did. When he completed, I couldn't find a trace of the crack. This locally owned business is a must for anyone seeking, value, competency, extremely friendly service and a desire to support a local business. read more

The guys over at ProTech are great, Dallas came out and replaced my windshield the very next day. He was fast and you can tell he takes pride in his work! From now on they're my only auto glass company read more

Pro Tech Auto Glass - Windshield Replacement - Auto Glass Services Near Me - Phoenix, Arizona

Absolutely flawless service and communication. A+ from start to finish. In AZ you can basically plan to get your windshield replaced once a year if you drive often like I do. I have had mine replaced 8 times in my 10 years living here. Despite the frequency, I had yet to find my go to auto glass replacement company. That all changed this time around. I had multiple appointments fall through with Safelight Auto Glass for various reasons. Wrong or delayed glass ordered, active recall on vehicle to name a couple. Since the replacement has to be done on sight to accommodate calibration I was feeling defeated and frustrated. Being without the vehicle for a half day is not ideal for me. I had previously used a Pro Tech Auto Glass technician and reached out since I was at my wits end. Mirayam from Pro Tech was incredibly prompt and knowledgeable. I was able to go through the Geico app and select Pro Tech for vehicle glass replacement rather then Safelight and Mirayam took it from there. Within 2 business days of reaching out my glass was replaced and calibrated. The best part was. I never had to leave my house. The technician Christian was simply awesome. Super knowledgeable and efficient. I talked with him briefly when he arrived and he was very personable. It was immediately clear he had replaced windowshon multiple vehicles and knew exactly what he was doing. In roughly an hour the glass was replaced and calibration completed as well. No issues at all. The experience could not have been better in all aspects. I have full glass coverage so no cost or deductible needed. Geico's preference is Safelight and they make it very easy to select them for glass replacement. Safelight has a recognizable name and lots of advertising but Pro Tech earned my business. After 10 years I finally have my go to auto glass replacement company. Thank you Mirayam and Christian for making it so easy. You both earned my loyalty and business. read more

Wow what a great job Dallas at Pro Tech Glass did on my windshield. He did a repair on a rock chip and it's almost invisible. Highly recommend them. read more

Was passing by in my Sprinter Van with 4 kids headed to NY when I noticed a crack on the windshield. I called Pro Tech and they were able to see me in less then 5 minutes (they were booked till next Friday). The technician looked at the crack and realized it was a scratch from my watch and not a crack. Didn't charge and didn't accept a tip, what a guy. Highly recommended. read more

Pro Tech Auto Glass - Scratch/crack. - Auto Glass Services Near Me - Phoenix, Arizona

From front office to the awesome repair tech, Dallas... I am super happy with the courtesy they afforded me to squeeze in next day repair post targeted vandalism. Should we ever need these glass services again -- this company will be first in line as our "go to" for automobile glass needs! Thank you for the TLC after a harrowing event. Greatly appreciate! read more

This company was recommended by a friend so I thought I'd use them instead of a known large company. First my windshield was to be fixed Friday. Next it was moved to Monday because the wrong windshield was order. It was rescheduled for Wednesday morning but then it needed to be moved to the afternoon. Because of a huge commitment they assured me it would be done at 3. At 2 I get a call from the technician that there is no way. Will never use them again. The tech blamed the office, the office blamed it on the windshield company. The communication is horrible and there's no accountable for how their shotty work impacts customers. Follow up. When I told the owner I was going to bring my business somewhere else, the owner Will said "I don't give a shit". He made excuse after excuse about being a small business. You don't treat customers this way. I'll give the owner credit. He called me back and apologized and is trying to make it right. As a fellow small business owner, I would never talk to a customer like you did and will make sure to leave reviews quoting you "I don't give a shit". I'm a small business owner. There are no excuses. You own errors and fix them. You don't make promises you can't keep and you certainly don't pass the buck. You also never talk to a customer or use the language you did. He acknowledged this so I told him well schedule for tomorrow. We'll see what happens. read more

Pro Tech has great customer service, from the initial contact to the technician repairing the chip. Xavier arrived within the allotted time frame, was professional, polite, and did a superb job of repairing the chip. If my windshield gets a chip that cannot be repaired I will have Pro Tech replace it. Highly recommend!! read more

Our technician Xavier was on time, extremely polite and did a wonderful job replacing our windshield and recalibrating! We will tell our friends about Pro Tech and if we ever need window repair or replacement, we know who to call. read more

Dallas was great he showed up on time to replace my windshield. He was also considerate not to damage anything while taking my windshield out. my Windshield looks great. I will definitely recommend this company to my family and friends. Tricia read more

My family have had a few chips repaired and a windshield replaced, and the mobile techs are great. Always willing to let me know when something is not worth repairing or going above and beyond. It's easy to schedule appointments and always friendly. Never had a missed appointment or a problem with a repair. read more

Protech was the company that my insurance company booked to do the windshield replacement on my vehicle last year. The booking.. Fine. They come to my work and the installer was in and out in record time...Great. Everything went downhill after that. The next few months of car washes and thunderstorms, the quality of installer work came to a head. As I was driving home Saturday June 8th 2019 after getting my vehicle washed, a wrench warning light came on. A few seconds later I lose all driving power. The gas peddle no longer is responding and steering is becoming difficult. Imagine driving 45 mph and then your vehicle stops responding. Quite harrowing. I manage to pull over, put it in park and shut the engine off. I say a little prayer and turn the vehicle over again. The wrench light comes on again but the peddles respond. I call the dealership and they want the vehicle in immediately. Fast forward to that Monday and I get a call from my service gal. She emails me over the repair report and I am shocked. "Windshield Seal: P166A in PCM. Pinpoint test found leaking Windshield on RH side leaking down into Fuse box and corroded inside and connection. Subtotal 2024.11 Shop Charges 59.95 Tax 91.75 Total 2175.81 " This electrical failure was the result of the brand new windshield leaking. I call my insurance guy and he says he'll get in contact with the glass company. A few days later my service gal says the glass company is taking responsibility for the damage and will pay for the damage but does not want to touch my vehicle. Ford has their company patch the leak. November 2019, after all the times I was my vehicle and the heavy rain we're finally getting here in Phoenix, the same wrench light comes up. I freak out and call the dealership and they want to see the vehicle again. Sure enough, the windshield is leaking again in the same spot and was told seal repair was probably not going to be a permanent fix. And the proper thing to do would have been to completely redo the windshield install from scratch once it was discovered it was leaking. But remember, protech didn't want to touch my vehicle again to repair let alone do a replacement. They just wanted to pay the bill for the electrical damage and wash their hands of it. So Ford did what they could. After all, the original windshield leak was no fault of their own or of the company that did the patch. Ford tells me there is no electrical damage, yet. I call my insurance guy and get him up to speed. So for the next few weeks, while my insurance company tries to get this issue resolved and I can get my windshield replaced, I try to keep my vehicle from getting wet. But with it as my only method of transportation, I am caught in a rainstorm while driving home. I lose all power again while driving. This time I am not alone in the vehicle. My family is with me. Long story short... Once the insurance company got things figured out, I used the company Ford works with to properly replace the windshield. I've had no issues since. In the end..ProTech. Pro Fail. read more

I've been here for about 8 chips repairs and always am taken care of. From the moment of making an appointment to their awesome Glass Tech's! Those guys are friendly and efficient. I definitely recommend them for your needs. read more

I continue to have amazing experiences with this company. Let's face it it's not a matter of "if" but "when" when that dreaded boulder hits your windshield in AZ. Uggggh! Every time I have a need I find this company super friendly and a desire to accommodate my schedule. And the most important part is they've always delivered quality and I'm super picky with my cars! Added bonus...they always handle the insurance paperwork who wants to do that? Highly recommended! read more

Pro Tech Auto Glass - When it just has to be perfect! - Auto Glass Services Near Me - Phoenix, Arizona

I would recommend 100%. I've used them twice for my vehicle, they are very polite. They are amazing 10/10.

About 11 months back a pebble hit my windshield and I needed the windshield to be replaced. I called my insurance co and they recommended Pro Tech. I called them and within a day they the owner himself came and picked up my car being all his guys were busy.. Within several hours the car was back like new. The other day, when I was back in Sun City, I had a small glass problem and within 2 days it was rectified without a penny cost to me by Pro Tech per their service guarantee. Everyone I spoke to at this family owned business was just the nicest people to speak with. I differently recommend this company if I or a friend ever needs their service. read more

Just got a new car and with only 200 miles a rock hits the windshield. I was sickened. I called Pro Tech and within 24 hours they had someone out to fix my windshield. My tech was Dallas. He was so knowledgeable and understanding. He knew I was upset that the windshield was damaged. He made it look like new. It was awesome. I highly recommend Pro Tech. read more

Pro Tech Auto Glass - My car all fixed. - Auto Glass Services Near Me - Phoenix, Arizona

This is my forever windshield company I will only deal with from here on out. I have used this company numerous times prior to this morning. I had Dallas out here today, and let me just start my saying. I had an appointment between 10-2 he called me and got here around 11 ish and had my windshield replaced he even went above and beyond and fixed my molding around windshield.( wasn't done the correct way prior, but i had no idea) it looks so much better and clean now! He clearly explained everything to me as well. He has amazing customer service and for that reason and him going above and beyond I had to be sure to put a review on here for him and this whole company thank you Pro Tech auto glass for always being on top of your game for your customers. Thank you, Amanda read more

I had a rock chip on one of my vehicles and my Insurance agent recommended PROTECH, what a great referral! Dallas was the tech and was perhaps the most professional, personable, knowledgeable, and friendly service technician I have had the pleasure of watching do his craft. This rock chip was extremely low on the windshield and was a star crack which is a difficult crack to repair for most technicians. Dallas took the time to explain what he needed to do and he was quite precise/surgical and was able to make this happen. Other techs that I have had to used before would have stated that a new windshield would likely be needed and walk away. Not Dallas, he was determined to make this happen, which he did with no trace of the crack when he was completed. I had to ask again what the price was as it was more than fair. Do yourself a favor, hire these guys to complete your glass work. You won't regret it. read more

Rocks as landscape will forever leave a bitter taste in my mouth. I swear a rock flies and dings the windshield way too often. This time around, it was Mama W. that needed her windshield replaced after one of her chips turned into a tentacle monster from the frigid drop in temperatures a week ago. Enter Pro Tech Auto Glass! After calling All-State, we were actually recommended to call this company as it is one of their "preferred" companies. I think it means there's some sort of guaranteed to their work but I could be wrong. Anywho, a polite and friendly Adriana took my call and told me what was gonna be done: We were going to set-up a claim with All-State together in a three-way conference call and everything will be scheduled and done. And that's exactly what happened. Things were set-up, numbers were exchanged, and Mama W. was gonna get a new windshield! The day of the replacement, I received a call from the technician that he was about 20 minutes away and he arrived at the specified time. The replacement work took about half an hour and he left a care sheet behind [no washing the car for 48-hrs, no removing the tape for 24-hrs, no driving for one-hour, et cetera]. Everything went smoothly and there are no complaints. Pro Tech did a great job and since the windshield is obviously sticking to the car, Mama W. is a fan! Pro Tech comes recommended! read more

Art came out on time and was very good and went beyond my expectations. Their quoted price was very competitive. Miriam was also very pleasant and professional. Pro tech is now my go to glass company! read more

The business was a referral from my insurance company. My insurance company contacted them and Pro Tech Auto Glass gave me a call. They came out the same week!! Im not sure who serviced me, but he was on time (which is big for me), very professional and got right to work. He was fairly quick and my vehicle looks brand new. Im very happy with the whole process. read more

Pro Tech Auto Glass - Auto Glass Services Near Me - Phoenix, Arizona

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Travis came out and replaced my windshield. He called me to let me know when he would be arriving and arrived when he said he would. I appreciated him doing an inspection with me prior to starting work and then reviewing the do's and dont's in detail after the install. He was friendly and professional and I highly recommend them! read more

Pro Tech was recommended by my auto insurance and they were very accommodating and professional. Travis came out to explain the process and completed the glass repair quickly. He is a great asset for Pro Tech and I'm sure happy we chose them! I had two incidents within 10 days here in AZ. Safe driving for all, but if you need glass repair, be sure to contact Pro Tech! read more

Excellent Service, on-time, quality work and affordable pricing. Dallas (technician) was courteous and did an excellent. Can't recommend them enough. Great Job Pro-Tech. read more

Always great service. They saved a windshield I was sure had to be replaced. Prompt, professional, reasonably priced. Highly recommend. I used their services twice in two days. One a repair, another a replacement. Art (replacement) was: timely, professional, friendly. Fantastic work. read more

This company was suggested by my Insurance Company. All I have to say is WELL DONE State Farm. From the moment I called to set the appointment to the actual visit, they were friendly, professional and very quick service. The tech who came out to change my windshield was professional but friendly and very thorough. I would most certainly use this company again and I would recommend them to all my friends and family. read more

Pro Tech Auto came out to my place of business just before 10:30 this morning to fix a star shaped crack in my windshield. Unfortunately, what was a nickel sized star nick near the corner of my windshield mysteriously turned into an 8 + inch crack. It was not cracked in that manner this morning when I got in or out of my car. The sun roof was open and it was parked next to a tree that partially shaded the windshield and the car was parked facing away from the morning sun. The technician never came into my place of business to find me or find out where my car was parked (150+ cars in the parking lot). The technician somehow found my car and parked in front of it. I do not know exactly what transpired after his arrival, we have security cameras but the trees and his van were blocking the viewing area. I can only speculate the events. By the time I walked out to see if he was even out there, he was leaving a note on the windshield saying it could not be repaired. It needed to be replaced. The technician claimed he did not put any pressure on the windshield and claimed that the crack could have been caused by the sun. Here are my issues: 1. I've had numerous nicks and cracks over the years on different windshields, never has one mysteriously gotten worse the day it was being repaired. 2. Unfortunately, I was not a witness to the events that transpired. So,. I cannot honestly blame Auto Tech, but the technician never came in to find me before starting to work on my car. It's frustrated to realize that the only way of letting me know it needed to be replaced was to simply leave a note on my windshield. He had my number, why not call me to come and see it for myself? I caught him sitting in his truck with the motor running without any form of contact between us. I'm very puzzled by this companies customer service. 3. I feel that even though the technician denied putting any pressure on the windshield, I feel he was dishonest. It obviously cost the insurance company much more to replace a windshield than to pay for the repair. Could this be a normal practice when it's the insurance companies dime? Even though the insurance company pays for the replacement, they probably won't pay for OEM that I want back in my car and I have to find a way to get the new windshield lightly tinted as was it originally....of course in this state, that is illegal. While I appreciate the follow-up call from the owner after the events that transpired today......Sorry, Pro Tech Auto Glass, coincidence or not, I will not use nor recommend your services to anyone in the future. Disgruntle and Bewildered read more

I just had Jason replace my windshield. He showed up on time and was done really fast. I didn't get any free dinners, but my insurance premiums won't go up! Great job Jason. read more

I needed to have an insurance replacement done, and these guys were quick to schedule it and get it done. They came to my work, told me everything I needed to know about how to take care of it, and made everything seem easy. After my first installation I had a "wind tunnel" effect, and they gave me the benefit of the doubt and did the re-installation for free on the next day. Excellent service! I believe my installer's name was Dallas and he was extremely friendly as well. read more

Supposed to come early as we are going out of town early. It's 10:00 am and no one shows up. Called said I am the 1st customer of the day! Are you kidding me wake up and show up early like you said. Still waiting for them to call. Won't be using them again. read more

The installer did a perfect job, but I could not get the glass to clean , and had a small scrape at the bottom. They came out, inspected it and then did another complete install. Great Company read more

I had a windshield replaced by Pro Tech Auto Glass. Much later a monsoon storm was strong enough to get rain into my vehicle through a very small hole in the seal between the windshield and roof. The rain damaged the electronics in my car. Pro Tech found the hole (thanks to Dallas) and accepted responsibility (thanks to Tim W) for the damaged electronics. It was repaired at their expense. Can't thank them enough. Great customer service. read more

I wish I could give 10 stars. Dallas came to replace my windshield and he did an excellent job. It was easy to schedule an appointment, they answered right away and had availability that fit in our schedule. Dallas was very kind and asked if I had any questions and replaced it quickly and efficiently. I had a separate issue with my car with the molding and they came out free of charge the next day to take a look at it. Their customer service is better than any I've experienced. I highly recommend them! read more

Pro Tech Auto Glass is absolutely the best. They are our go to for the company fleet and they have done work on my personal vehicle. The techs are very professional and courteous. And i just love speaking with the office staff. I highly recommend Pro Tech Auto Glass for your needs. read more

Called Dan out to a campground in very hot weather to reseat and seal front windows of RV. He was prompt, efficient and very reasonable. We highly recommend his services. Terry and Glenda Lynch read more

I drive a Mini Cooper and the windshield seems to be a magnet for rocks! For the last two times my windshield needed to be repaired, my Insurance Agent referred me to Pro Tech Auto Glass. Both times, their service technician Dallas came out to my place of work to do the replacement. Not only does Pro Tech stand behind their product and workmanship (which has been impeccable both times), Dallas was extremely professional, courteous, knowledgable and very efficient. In the future, any time I need a windshield replaced, I will request Pro Tech! read more

The staff noticed my cracked windshield while working another job. I was contacted via note and they made all of the arrangements with my insurance company after I called them. They showed up at my job and changed the glass within 1/2 an hour. The job was well done and the staff was very professional and thorough. They even made follow up contact to ensure I was happy with their work. read more