This is an update to my previous post. After speaking with Lanette who was polite and very concerned I am confident she will address the road rage situation with the Driver. read more

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Recently I hired AGD Auto Glass Direct (AKA Glastek) to replace the windshield in my car. Prior to having it scheduled, I asked if there was any sort of cash bonus/offer. Based on my vehicle, they told me $90, at which point I filed a glass claim with AGD/Glastek on the line. Once the claim was filed, I was told by my insurance to expect a link by text to take photos of the damage. While I did receive the link, AGD/Glastek called me just a few hours later stating they had the referral to complete the work and wanted to schedule. I questioned this as I had done nothing with the link yet that was provided by insurance, yet they assured me that b/c they had the referral I was good to go. The following day they replaced my windshield, but did not give me the $90 (claimed they forgot it and would mail it). Well the following day after that, they called/text me stating they needed my help as my insurance company wasn't paying them due to an issue with the referral. They asked me to call my insurance, which I did (spent an hour of my time trying to sort out their problem). My insurance company indicated they never sent any referral as I never sent in the pics, etc. They indicated AGD/Glastek jumped the gun and should not have replaced the windshield without the proper referral in place. A day or two later after that, AGD/Glastek reached out to me and threatened that if I did not call my insurance again to assist them that they would refuse to pay the $90 cash bonus. At that point I became quite frustrated with their demeaner and/or threat, seeing they are the ones who created this entire problem. So as of now, they never paid their cash bonus that they agreed to. Beware, I would strongly encourage anyone to look elsewhere as this is clearly false advertising. read more

They put a windshield in my car in 2017 and now I am back in 2023 with another car to get a second windshield from them. I still own the first car and it still has windshield they installed in 2017 with no issues and great service and unbeatable prices. I recommend at least checking their prices. I prefer not paying for or using auto insurance if windshield cost is under $500 to avoid claims. read more

I got a quote for a windshield replacement, I ask questions about the quote and details and I got yelled at. Rude people working there.

Glas Tek does not follow thru on their pricing that is quoted. They change it at their discretion without disclosing that the prices will change. 100% AVOID those company. Very dissatisfied. Any company can replace a wind shield go with a reputable company!!!!!! read more

5 Stars as always! We use GlasTek for our fleet windshield replacements, so naturally I chose them for my personal vehicle. My favorite tech is Dave, but today I got a kid named Justin. Me and my old ways are of course apprehensive with some of todays youth, but Justin proved to me there is still faith for our future. He was very communicative, on time and super friendly. He got the job done quick and efficiently. 100% recommend Glas Tek for your glass replacement needs! . Thanks guys, as always, for the excellent service! read more

Finally a glass company that follows through with their promise. I struggled to get an accurate quote for my windshield for over a year and these guys delivered what they promised from the beginning. They came to my house and the install tech was super friendly and did an awesome job! Highly recommend these guys! read more

Amazing! My installer was on time, friendly and did a fantastic job on my car. I have had a handful of windshields replaced and I have to say this company is the best. The price as well beat everyone else's. The scheduler friendly and goes out of her way to make sure that you are informed of charges and the best rates. They only do what is needed No over charging here. Thank you!!!! read more

Had been using Safelite for windshields because we have GEICO and they are their preferred vendor. Not anymore. Last go around with Safelite the quality of work was not very good. Tried Glas Tek and everything went well. I enjoy the mom and pop feel. Not only up front but on the follow through with a good job also. read more

Scheduled an appointment for my broken passenger window today & had Dave out at my house same day. My appointment was scheduled anywhere from 2pm-4pm & he arrived 30 minutes early. Dave was very knowledgeable, professional & kind. The replacement was done fairly fast as well & the price was very fair & cheaper than other places I called. Highly recommend & will use their services again if ever needed! thank you!!! :) read more

Super company! My mechanic recommended Glas Tek, as the company my insurance co. uses wasn't interested in the job (I didn't have insurance, was a cash paying customer). They were outstanding, paid attention to detail - so much so, the installer asked if he could come back and make adjustments when the glue dried. They ordered trim that would match the original, 2002, and since Toyota doesn't make it anymore and it was very difficult to work with. When they came back, he spent an additional hour ensuring the trim was very straight and "rolled" correctly. On top of that, if I get a chip, I can call Glas Tek and have it filled before it leads to a crack. In this day and age, especially with the Covid thing, it was wonderful to have an easy, expert job done. Many thanks. read more

I was able to get an appointment the next day. They came to my house and the installation took all of 30 minutes. Most importantly, they had the best pricing of everywhere I looked. I will definitely use them in the future and recommend them to friends and family. read more

Responded within 15 minutes of my online quote. They did a 3-way call with my insurance company to confirm my coverage. My appointment was scheduled the next day in a decent time window too (8-10am) They replaced my glass at my work in 30 minutes. The tech that did the job had a nice smile and was polite (I think his name was Dave). He 1/2 way replaced my old stickers on my new glass... the reason being if I still didn't want them I could easily remove them or press them on fully (nice touch). My insurance company covered my replacement, but the price point of around $200 for my vehicle seemed very fair. Finally the tech handed me an envelope at the end of the job with my promo $... special dinner for me :) Overall they did a very good job with my service and I have no complaints. read more

Friendly staff from start to finish. Price was great beating other companies we've reached out to. Sonya on the phone and Tech (Greg) were both friendly and service was awesome. We were even informed that the owner was also from Hawaii. It's nice to see kama'aina here in AZ! Thank you Glas Tek! read more

Every time one of our family members has a chip or need our windshield replaced, we go to GlasTek. I would highly recommend their professionalism and efficiency in taking care of our claims. read more

They forgot to schedule my appointment for the scheduled date, sadly I had to wait a little longer to see my baby fixed up... but the service was great and the tech was excellent. No complaints so far about my windshield, if any problems arise I will update!!:)) read more

Glad Tek is the company to hire when you need a new windshield. They come right to your car and put in a new windshield in 30 minutes. I had them replace my Lexus windshield and it cost a FRACTION of what it would have been at the dealer. They call 15 minutes out to let you know they're on their way and they're right on time. read more

Glas Tek was awesome! They were $50 cheaper than anywhere else I received quotes from and they came to my house the next day. Other companies had a wait time of 2 weeks or more! The installers were very polite and professional! I will only use Glas Tek for all my windshield needs! read more

Showed up on time. Beat the competition by 25%. Made an appointment on phone with a real live person. Installer was great too. Even put back my AAA sticker and frequent car wash sticker! read more

Hired to repair a rock chip in windshield. Always free via insurance. Rep tried to charge $50 deductible. Interesting thing is the invoice and purchase order was already drawn up at $65 to bill insurance only. One of two conclusions: 1. Disorganized billing and tracking system that overcharges customers. 2. Attempt to scam customers. Either way, not acceptable. Would not recommend. read more

Glas Tek is my go to for everything windshield related. If I need something I call them and they call my insurance company to get everything taken care of. I've called them twice in the last year and each time I have called it has taken less than 10 minutes from start to finish. I have referred my friends and they have also stated the same thing. I have never had any issues getting an appointment with a couple of days and they even take care of the extra wide tint visor on my windshield. So when my windshield is installed the visor is already installed. I highly recommend Glass Tek, awesome company and great customer service! read more

Glas Tek is Awesome! I called yesterday after getting many delays from a nationally advertised Glass Company. I was able to get on their schedule for next day service. This was a rear window replace on a Ford F-150, so not exactly a vanilla replacement job. Customer service rep was excellent, and handled the claim with my insurance company very efficiently. Their tech (Greg) called me 30 mins before he arrived, and the job got completed quickly and professionally. Great experience! read more

Let me tell you about how wonderful this business is. My husband and I have an '08 F-350 whose windshield was dinged on his way to work one morning. I submitted a claim with our insurance company,who happened to use Safelite. That technician came out, said that he noticed there is some rust damage and he couldn't replace the windshield, and further damaging our current one. Since this happened, it became even more imperative to get it fixed before we got a ticket. After much searching, I finally found Glas Tek who could help me (there were some other factors involved and very complicated) that day! Now when I set this up, it was mere hours before our appointment at the auto body shop. The technician was nice, friendly and definitely had some hustle! I would HIGHLY recommend Glas Tek over anyone else! They helped turn a potential nightmare into a thought of the past. read more

I have enjoyed working with this glass company for a couple years. They are very accommodating with our busy schedule as our small fleet of vehicles are in the field all day. There was one small mishap and Lanette stepped right up to the plate to make it right even though I had no absolute proof her tech did it. David has come to our home/office several times. He is prompt and professional. read more

Filled out form last night for quote. Was called this morning by Lanette and gave me a good price. Sent Greg out who was very knowledgeable and did good job. He was on time and would definite use again read more

Super nice guy with a lot of knowledge. Fast professional service at lower price than most of the competition. I hope I don't need their service in the future, but if I do I'll call them in a heartbeat. Thank you Glas Tek read more

Company showed up on time and got the job done. Good customer service, friendly employees, quality workmanship and very reasonable prices. If i have any cracks or windshield replacements in the future- I will be giving them a call. read more

Helpful, efficient, prompt and courteous. They made it very easy and no hassles.

Best auto glass company in the business! Great price. Great work. Great company. Don't go anywhere else.

Best experience I've ever had with a windshield replacement. The job was done within 24 hours from my call, and completed quickly and efficiently. The Tech was very knowledgeable and had tools that he used that I've never seen used before. He had a tool that allowed him to precisely place the new windshield in position safely and without effort. Blew my mind. I would recommend these folks over anyone I've had do glass work over the last 50 plus years! read more