I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

It doesn't get better than these guys! I chose Blue Chip to replace my windshield based on the…read morepositive feedback and they didn't disappoint. I requested a quote online over the weekend and received a call Monday morning. John set me up with an appointment and ordered the windshield then and there. What was the most helpful that he called my insurer while I was on the phone with him. My insurer told me that the crack had to be larger than a silver dollar to cover replacement. They went on to say that Blue Chip was not a partner of their insurance company. I asked the insurer if that meant that they wouldn't cover the windshield if Blue Chip replaced it. John promptly jumped in and told me that the windshield would be covered 100%, but that the warranty would be covered by Blue Chip rather than my insurer. I appreciated the clarification. He told me that there would be zero out of pocket cost to me. The insurer told me that the repair would be covered and John did the rest (which was literally everything). Blue Chip replaced the windshield right in my driveway, again, at no cost to me. The service tech, Dan, was on-time and went out of his way to answer my questions, like calibration of the camera. Since my vehicle was newer, it had a camera for emergency braking and adaptive cruise control, which required calibration by an authorized tech when the windshield was replaced. Blue Chip took care of that as well. Dan showed me where the camera was mounted and why it needed to be calibrated with the windshield change. Dan was professional, competent, fast and friendly. In the end, I got a shiny new windshield installed by professionals at no cost to me. I have found my permanent glass company!

On my way into work I struck a large bird which caused significant damage to the driver's side of…read moremy windshield. I called a couple other glass companies recommended by my insurance that opened early and neither had any appointment's available that day to replace my windshield. I called Magic Windshields because they were close to my work. Magic Windshields opened early so I called them right when they opened. I spoke with Gracie who was very helpful and checked with the installers and manager to make sure they could get my windshield replaced before I left work. I needed to leave work by 2pm at the latest and she made sure it would happen. I was also informed the company was also a recommended shop by my insurance, so that was a nice bonus. Gracie told me they could get it done and come to my work to get it done before 1pm. Cristian, the installer called me about 10 minutes before he arrived and quickly replaced my windshield. I am extremely thankful they were able to help me out so quickly and get me back on the road. The interaction I had with both employees was very pleasant and professional and the install was great.

Arrived on time to my home and did the job quickly. Happy with the work that I called them back out…read morewhen I needed a windshield on another vehicle. Will use again!

Thank you Zac for a great job in changing out my windshield!! Talked to you mid morning and you…read morewere at my house within two hours. You even called my insurance company to get approval. The best customer service ever!!

Good quality came here from California for a vacation and they treat me right! Fast and easy would…read morerecommend!!

Thomas was very responsive, good communication, came out on a Sunday, great price and reputable…read more Will save information and use again

Best customer service experience ever. Super honest and straight forward. He came within 30mins of…read moreour request and did an amazing job. Cannot recommend more!! Thank you!! 10/10!!

I did not explicitly choose to go to Safelite, as I have had negative experiences with the chain in…read morethe past. Rather, my insurance told me I could go to Safelite to have my windshield repaired. Like most Arizonans, my windshield fell victim to a rogue rock on the highway. I was able to get an appointment quickly. After a brief wait, the tech explained that they'd be repairing (not replacing) my windshield. I dropped my car off and ventured off to run some errands with a friend. About an hour later, I got the call that it was ready. The tech told me it would take about 15 minutes, but I told him there was no rush as I was leaving, so I suspect this is why it took longer than quoted. In addition to the windshield repairs and replacements, this location also does window tinting which seemed to be a fair price.

The communication with this place sucks. They initially came to my house to fix a crack then needed…read moreto schedule a full glass replacement. Which I assumed was going to be at my house because no one said anything else. I get a text message for the time (7:00am) I confirm it. I wake up at 6:30am to make sure I'm up, mind you it's my only day off and it's my birthday. 8:00am rolls around and i get a text message saying my appointment is at 7:00am at a satellite facility. An hour after I'm supposed to be there???????? This is the first time I even saw and address to a place I supposed to be going too. How does that make any sense? Super confusing. I called and whoever I talked too just brushed it off, said they had no more appointments that day. Anyways just go with someone else. Attached screenshots to show you.

We called to get a windshield repaired and were able to get someone to come to our house the same…read moreday. They called when they were about 10 minutes out and provided an estimate on how long it would take to perform the work. When they arrived they were quicker than expected and cleaned everything when they left. It was billed directly to insurance, so there was no issues with payment. I will definitely use them again if needed.

Horrible , horrible experience. Made first appointment they cancelled because had to order glass,…read moresecond appointment made for field service and when the guy showed up told it had to be done in shop, made third appointment at shop in Deer Valley and was told to take it to dealer instead. Called my dealer and they referred me to Arrowhead Auto Glass. So safelite is essentially telling me "hey we only do easy repairs but a local shop is better at this than us." Essentially what I get out of their behavior!

Capital Tint just replaced the window tint on my 1998 Lexus SC 400…read more The results were perfect.

Capital Tint is a great company to work with. I had windows in my home tinted. Jordan scheduled…read morequickly and efficiently and answered any questions that I had. Nick did a great job, was pleasant and professional. They are competitively priced. I would highly recommend them for car or home tinting. Linda R.

They arrived on time and did a quick job of replacing my windshield. Price was right.read more

I called and filled out their online form to have them come repair a chip in my windshield. A rep…read morecalled me and scheduled a day that worked. He then told me he would reach out with a time on that day so that I could have an arrival window. Never got a call from them. I sent a text and left a voicemail to see if they were still coming. They completely ghosted me, I never heard back from them. It was unprofessional and I do not recommend them.

So easy to work with. They worked with my insurance. They came to me at my work location. The tech…read morecalled me and asked me to come let them in my car. I had a full meeting schedule so I told them to let me know when they were done. The technician finished and let me know the car was locked. When I came out to go home, not only was it a better windshield than I had before but they took my parking permit and oil change notification from the old one and put it on the new one. I was expecting to have to do that on my own. The tags they could not replace (clean freak), they left in my car in case I needed it. These things sound small but it was stuff I never thought of. Truly awesome company!!!!

The service and expertise of ProTech Auto Glass is fantastic. The value is unbeatable. Dallas was…read moreso honest and competent. My primary concern was that a crack on the lower left side not spread, requiring a total window replacement, Dallas explained, based on his extensive experience and his examination of the crack, spreading was improbable but not impossible. I told him that he should proceed. And proceed he did. When he completed, I couldn't find a trace of the crack. This locally owned business is a must for anyone seeking, value, competency, extremely friendly service and a desire to support a local business.

Blue Line Auto Glass delivered outstanding service. I had a challenging windshield replacement on…read moremy Hummer EV, and they handled it with precision and confidence. Anyone who understands EVs knows these vehicles are not simple. The windshield integrates with cameras, sensors, and advanced driver assistance systems, so installation and calibration must be exact. What impressed me most was their mobile service. They came directly to me, fully prepared, professional, and organized. No delays, no confusion. They worked efficiently and ensured every system was properly calibrated before finishing. That level of technical competence is rare. You can immediately tell this team specializes in electric vehicles. They are not guessing. They understand the engineering behind modern EV platforms and execute at a high level. If you own a Tesla, Rivian, Hummer EV, or any advanced electric vehicle, this is the company you want working on your windshield. They truly are the EV king of windshields. Very impressed. Dr. Glover

Travis and team are excellent to work with! They are fast,…read more efficient, good communication and clean with our windshield repairs... Highly recommend Blue Line Auto Glass!!