This is an update to my previous post…read more After speaking with Lanette who was polite and very concerned I am confident she will address the road rage situation with the Driver.

Recently I hired AGD Auto Glass Direct (AKA Glastek) to replace the windshield in my car. Prior to…read morehaving it scheduled, I asked if there was any sort of cash bonus/offer. Based on my vehicle, they told me $90, at which point I filed a glass claim with AGD/Glastek on the line. Once the claim was filed, I was told by my insurance to expect a link by text to take photos of the damage. While I did receive the link, AGD/Glastek called me just a few hours later stating they had the referral to complete the work and wanted to schedule. I questioned this as I had done nothing with the link yet that was provided by insurance, yet they assured me that b/c they had the referral I was good to go. The following day they replaced my windshield, but did not give me the $90 (claimed they forgot it and would mail it). Well the following day after that, they called/text me stating they needed my help as my insurance company wasn't paying them due to an issue with the referral. They asked me to call my insurance, which I did (spent an hour of my time trying to sort out their problem). My insurance company indicated they never sent any referral as I never sent in the pics, etc. They indicated AGD/Glastek jumped the gun and should not have replaced the windshield without the proper referral in place. A day or two later after that, AGD/Glastek reached out to me and threatened that if I did not call my insurance again to assist them that they would refuse to pay the $90 cash bonus. At that point I became quite frustrated with their demeaner and/or threat, seeing they are the ones who created this entire problem. So as of now, they never paid their cash bonus that they agreed to. Beware, I would strongly encourage anyone to look elsewhere as this is clearly false advertising.

Very easy to deal with. They're a preferred glass company for my insurer…read more Was able to get original Toyota windshield glass. Once it arrived, installation was quick. No problems, looks great. Convenient location off Bell and I-17.

Rock chips happen, and sometimes those turn into cracks. And if you have an old truck like me with…read moreoriginal glass, you might be a little nervous to get it replaced. Is it going to fit right? Will that blue glare strip be at the top? The only way to find out is just to do your research, find a glass company that specializes in the older glass replacements and ask questions if you've got em (which I did). My insurance sent me to Safelite, but after reading their reviews there was no way I was going to trust them with my truck! I found Blue Chip and their amazing customer feedback online and gave them a call. Kelly answered my questions, and was humbled by my asking to switch from Safelite. The appointment was set, lobby was stocked with delicious snacks (even vegan) and drinks, and the bathroom was clean. Chris checked me in, and John checked me out when it was time to leave. Freddy did a stellar job on my truck, even grabbing me to show what the body of my truck looked like after removing the old glass (yeah, there was some rust there). He explained that while he can do his best to clean it up by grinding it, that there would be a chance in the future for leaks and would be unavoidable unless I got body work done to fix it, which I opted out of. I thanked him for his transparency. Mind you, I have a 1999 GMC Suburban, which is not perfect, but I don't mind it. Freddy showed me my glass when he was all finished and I couldn't have been happier! I met Kelly in person as I was leaving and find that he is a great business owner who really cares about his clients and their experience with his shop. This is the type of business I have no problem supporting every time, and if I need them in the future, "I'll be back".

Zac did an excellent job on my husband's windshield replacement in July and we had to call him out…read moreagain for a chip repair this week. He is fair honest does excellent work and shows up on time.

Thank you Zac for a great job in changing out my windshield!! Talked to you mid morning and you…read morewere at my house within two hours. You even called my insurance company to get approval. The best customer service ever!!

During the car inspection, Doug (mechanic) was able to draw up a quote and patch my bumper up so it…read morewouldn't keep dragging on the ground. I was not going through my insurance so I just knew the price would skyrocket but the price was actually decent! Tammi (receptionist) was professional and clear as she spoke about the next steps, etc and my car was fixed within 24 hours. If you have a collision, this is the place to go!

Today I picked up my Jeep Rubicon from Brads Collision. I couldn't be more satisfied with the…read moreresults. The paint matched perfectly and my vehicle was in perfect, detailed condition. Timing was exactly as they stated. The communication I received throughout the process was top notch. Darrell was instrumental in taking care of me. I would highly recommend them for any work needed.

Sam's Auto Body & Paint: had an amazing experience recently with an insurance claim and auto…read morerepair. Timely, efficient work for a reasonable rate. This was after a terrible experience at a highly rated auto repair shop who was upset about the insurance claim price. Mark booked it immediately and began the repairs. The quality of the work was wonderful. He washed the car by hand and returned it just in a week. It's a small family business with a great work ethic. Places like this are hard to find! You won't be disappointed.

Excellent work and customer service! This is the second time we have used Sams Auto Body and we are…read morecompletely satisfied once again! Mark is easy to communicate with, honest, and we are very impressed with the work we had done and the pricing. Sams Auto Body is efficient and timely and we are grateful once again!

The older vehicle I brought in needed extensive repairs and it took 3 weeks. The price for the…read morerepairs was NOT cheap and for the quality work with their guarantee I believe it was a fair price to pay. I highly recommend this business.

I own a 2014 MB E350 Coupe. I have trusted my car to Arrowhead Imports for many years…read more This a very well run and professional company. I highly recommend Arrowhead Imports. They will do it Right!

Very happy with this firm. I was in need of assistance with getting my scooter lift installed…read more Scooter stores were saying no, sorry since I'd purchased it used. I contacted the Tbird store and they were very happy to help me. Thanks for your assistance and quality of your service. Thanks

Referred to Quality Bumper by Christian Brothers Automotive Peoria, as they found that our Air Ride…read moreSuspension was missing a bolt, and they knew that Quality Bumper does after market suspension. I went over and met Nate Clark, Manager, and told him the situation. $85 and an appointment later, the bolt was replaced, suspension inspected for safety, and we're back to a smooth ride! Quick and efficient service.

I chose this place because it was within Walking distance…read morefrom the car rental. The service was good! I would return To this place that was recommended by my insurance USAA. A few hiccups Tho. They promised to put on a piece That fallen off, but was not part of the estimate. I think they just forgot. The other was a cracked windshield That I didn't know had cracked. As it was not showing when I turned in the vehicle. No problem as I do a lot. Of Freeway driving to work. I was pleased With their work. SUPER nice staff. I would recommend this center for future work. PS my wife named our Vehicle Riley and yes Riley gave us the estimate for the insurance company. So please check it out and see for yourself. If not for the two hiccups I would of given them 5 stars. Also got our car back early that's a +!

If you want your brand-new car to come back looking like a used one, this is the place to go…read more My car was damaged by a dangling power line -- the roof paint was scraped, and the sunroof needed to be replaced. While the paint and sunroof work look decent, the condition my car was returned in was nothing short of embarrassing. Every window inside the vehicle, including the rearview mirror, was coated in a strange film or haze that wouldn't come off with normal cleaning. The clip for my sun visor was broken -- I went to move it, and the entire visor fell down. The in-car microphone was left disconnected, and some kind of glue, paint, or paste was smeared all on both the driver and passenger seats. On top of that, there were dirty handprints all over my tan headliner. When I complained, I was told to bring the vehicle back so they could clean up their mess. I reluctantly agreed. Upon pickup, I was told my car had gone through a quality check *and* a follow-up quality check by the manager. Based on what I saw, they must have a very different definition of "quality." The haze was still present on the windows -- an employee even admitted they had no idea what it was and that it was "extremely hard to get off." (Let's be real: you know what it is. You just don't want to say.) They did manage to clean the substance off my seats, and they reconnected the microphone and repaired the visor. However, the car was returned with more dirty fingerprints on the headliner, and a section of it wasn't even clipped in -- my husband had to fix it himself. After a couple of days driving it, I noticed that the rearview mirror mount was either scratched or had some kind of substance on it, too. Their attention to cleanliness and detail is extremely poor. I would not recommend this shop to anyone. The only reason I went there is because Bell Honda said they use this shop for repairs on new vehicles. I also had a warranty issue for a rattling window -- which they claimed they couldn't replicate. Would not recommend this shop.