I had a very hard time finding a shop I can trust. When I called and spoke with Christina first I felt at ease. The person who was assigned was Chip. He was extremely professional and took his time to explain the process step by step. He continued calling me during the process of getting my car fixed. I couldn't be happier to get my car fixed at this shop. Very professional and easy to deal with. read more

This has the worst place for customer service and the most irresponsible place I have ever experienced. First, they did NOT communicate with me, then they couldn't figure out what was going on with the AC, so they took it to the dealership, and they fixed the problem, but forgot to send the rest of the parts, so they could assemble it back together. They won't get NOT ONE STAR FROM ME. read more

5 stars. I'd give Chaney's 6 stars if I could. Tabitha is phenomenal. I've used Chaney's on 3 separate occasions and they are always friendly, professional, and very fair. And the workmanship they did on my vehicle was always to my satisfaction. I highly recommend Chaney's to anyone needing a collision center. read more

My 2017 Nissan Titan was damaged in an off-road incident, to the tune of almost $8000. Our insurance agent referred us to Chaney's so we went there and met with Fernando who compiled the estimate and walked us through the entire process. Fernando kept us updated on a regular basis. When I picked up my truck, I could not believe what I saw. The work was incredible! They even detail cleaned the interior, which was full of dust and dirt. It looked like a new truck. Chaney's is one great body shop and I highly recommend it for any collision work. read more

My driver's side window was smashed and the steering column was in two pieces. My insurance claims Adjuster with Progressive, suggested I try Chaney's Collision Center. The mechanic Tabitha, was very friendly, informative and professional. She even took time to inform me of any changes in the process of repairing my car. Tabitha's work was excellent. My car was repaired in a reasonable amount of time and looks amazing. I highly recommend giving Chaney's Collision Center on Glen Harbor a call for custom repair work. Thanks, Tabitha!! read more

My contact person was Kelly and she was AMAZING! She kept me updated on the status of my vehicle once or twice a week. She made sure I understood the process, what they needed from me to move forward, and kept me abreast on the timeline. Because of her & the quality of the work done by Chaney's Collison, I HIGHLY recommend this shop. read more

Tabitha and the crew at this location were amazing! I tend to anticipate a clunky process for this type of adulting, and I was pleasantly surprised with the smooth process! Highly recommend and they now have me as a new customer in the future. read more

I WOULD NOT RECOMMEND THIS PLACE DUE TO SEXUAL AND RACIST COMMENTS MADE TOWARDS ME. I went to this place to get my car serviced after an accident. Me and my friend (both black people with dark skin) walked into the lobby. Esmeralda helped me when i walked in to fill out some papers out. A man led me to my towed car outside to gather my belongings and went back inside while i did so. Esmeralda had a conversation with this man in the lobby while my friend was sitting there saying "she has very big boobs and very a very big butt.. she would be beautiful if she wasn't dark" in 2024 why do they feel like it is okay to have such a nasty racist mindset AND to be so open about it at your place of work, she repeated this many times. I will not be bringing my services here again or recommending them to anyone. read more

My wife car has little fender bender on passenger side. Chaney's is in network with Progressive which is my insurance too. Took them a week and half to finish the repair. They replaced fender but not front bumper which i have asked them to replace. They like to reuse parts if they can to save money which i understand. They did alignment but forget to tight all the lug nuts. i took to Chaney's because of highly rated reviews whiches pretty high(4.7 stars) for repair shop. I wouldn't rated that high. Repair was okay but i would go somewhere else next time. read more

I was extremely unhappy to need body work to repair really stupid and infuriating damage on my vehicle. I got estimates from several places all around the west Valley. This place quoted me just over half of some of the others' prices. While there I dealt with Tabitha, who was really good. No shenanigans, changing prices, hidden BS, or bad outcomes. She also made sure the paint was re-done to match better when the 1st try came out a poor color match. And even though I could easily tell she was very busy every conversation we had was complete and detailed enough and not rushed. I'm super unhappy about needing to go and spend a bunch of money but this place and Tabitha helped make the best of a bad situation. read more

Took my truck in to get the door replaced. Never got any calls about an update on when it would be fixed. Finally called myself and they told me it would be ready at 4pm. Went to pick it up and it wasn't ready. When I finally go it back I Drove it down the road 1.5 miles and the oil light and check engine light came on telling me to shut the engine off... took it back to them and they told me it wasn't because of them and nothing they could do. Truck ran great when I gave them it two weeks ago... I don't recommend this facility for anyone. No customer service provided unless you call and ask for an update. Also seems sketchy that they had someone that could "fix" the "mechanical issue" at an additional costs lined up if I wanted to leave the truck with them. There seems to be 500 additional miles on the vehicle since the day I dropped it off so someone had to have been driving it for the two weeks they had it. Very terrible situation. read more