I had a very positive experience with Blue Chip Auto overall. They did an excellent job installing…read moremy windshield--everything looks great and the quality of the work is solid. What stood out to me even more was their service recovery. There was a small item I had requested that was initially overlooked. While it was inconvenient to have to come back another day, John handled the situation the right way. He was genuinely apologetic, took full accountability, and made sure it was addressed without hesitation. That kind of ownership goes a long way. Mistakes happen, but how a business responds is what matters--and in this case, they showed professionalism and care. I left feeling respected and taken care of. I would absolutely recommend them and would use their services again.

Rock chips happen, and sometimes those turn into cracks. And if you have an old truck like me with…read moreoriginal glass, you might be a little nervous to get it replaced. Is it going to fit right? Will that blue glare strip be at the top? The only way to find out is just to do your research, find a glass company that specializes in the older glass replacements and ask questions if you've got em (which I did). My insurance sent me to Safelite, but after reading their reviews there was no way I was going to trust them with my truck! I found Blue Chip and their amazing customer feedback online and gave them a call. Kelly answered my questions, and was humbled by my asking to switch from Safelite. The appointment was set, lobby was stocked with delicious snacks (even vegan) and drinks, and the bathroom was clean. Chris checked me in, and John checked me out when it was time to leave. Freddy did a stellar job on my truck, even grabbing me to show what the body of my truck looked like after removing the old glass (yeah, there was some rust there). He explained that while he can do his best to clean it up by grinding it, that there would be a chance in the future for leaks and would be unavoidable unless I got body work done to fix it, which I opted out of. I thanked him for his transparency. Mind you, I have a 1999 GMC Suburban, which is not perfect, but I don't mind it. Freddy showed me my glass when he was all finished and I couldn't have been happier! I met Kelly in person as I was leaving and find that he is a great business owner who really cares about his clients and their experience with his shop. This is the type of business I have no problem supporting every time, and if I need them in the future, "I'll be back".

This is an update to my previous post…read more After speaking with Lanette who was polite and very concerned I am confident she will address the road rage situation with the Driver.

Recently I hired AGD Auto Glass Direct (AKA Glastek) to replace the windshield in my car. Prior to…read morehaving it scheduled, I asked if there was any sort of cash bonus/offer. Based on my vehicle, they told me $90, at which point I filed a glass claim with AGD/Glastek on the line. Once the claim was filed, I was told by my insurance to expect a link by text to take photos of the damage. While I did receive the link, AGD/Glastek called me just a few hours later stating they had the referral to complete the work and wanted to schedule. I questioned this as I had done nothing with the link yet that was provided by insurance, yet they assured me that b/c they had the referral I was good to go. The following day they replaced my windshield, but did not give me the $90 (claimed they forgot it and would mail it). Well the following day after that, they called/text me stating they needed my help as my insurance company wasn't paying them due to an issue with the referral. They asked me to call my insurance, which I did (spent an hour of my time trying to sort out their problem). My insurance company indicated they never sent any referral as I never sent in the pics, etc. They indicated AGD/Glastek jumped the gun and should not have replaced the windshield without the proper referral in place. A day or two later after that, AGD/Glastek reached out to me and threatened that if I did not call my insurance again to assist them that they would refuse to pay the $90 cash bonus. At that point I became quite frustrated with their demeaner and/or threat, seeing they are the ones who created this entire problem. So as of now, they never paid their cash bonus that they agreed to. Beware, I would strongly encourage anyone to look elsewhere as this is clearly false advertising.

Short and sweet:…read more YES.. don't doubt, don't wait.. just call! I don't think there is anything I can say that every other review hasn't already said.. but this was THE BEST car window replacement I have EVER had!! (And I've had quite a few broken windshields...) The deets: From the moment you call, the process, the guidance, the kindness, the ease, the replacement, EVERYTHING went off so smooth... I was like WOW!! When you call they get your details and call your auto insurance company with you.. they know what to say, how to guide everything and prepare you for the call (as if they've done this before ) After that your insurance company sends you a link, submit some photos... and BOOM! I think the whole process of booking took less than 30 minutes. They did mention Liberty Mutual is pretty great to work with.. so I have to give them a little shoutout too!! I was scared since I had let it sit for a few weeks and from summer the cracks went from small rock hits to spiderwebs across the car.. but luckily my insurance covered EVERYTHING!! Huge blessing cuz I didn't see glass coverage on my policy. So no cost to me.. super quick and efficient.. and really friendly people!! It's not really a negative.. but these guys are so busy, plan for a few days to get it done. I called on a Saturday and they were there on a Tuesday.. so still super quick! The guy that came was fast, efficient and was in and out in no time!! They made sure to get all the details ahead of time and even asked that I take a picture of the old glass type so they could match it since I had an electronic rear view mirror. Everything works great, I can see clearly out my windows now and they did a GREAT job! Thanks again!!

Needed to have my windshield replaced due to a large rock chip (thank you SR51!) that started to…read morespider out. Found Expert Auto Glass on Yelp and after reading the reviews I decided to give them a call. Spoke with Eric, he provided me with a cash quote and the installation date and time frame was set up right away. Matt was the tech that came out to do the repairs, arrived 15 minutes before the beginning of the time frame and was done in just a little over an hour. Matt was very professional and everything was left clean and shiny with instructions following the replacement. I would highly recommend Expert Auto Glass Repair.

I had 11 Bravo Autoglass replaced my windshield a few…read moremonths ago. Last week I had a rock cause a pretty gnarly star. i called them and within an hour, they were there to fill it from getting worse. That is exceptional service.

They are absolutely amazing!!! I have a 2023 Honda Civic I called and Gabby helped me get things…read morescheduled and we called my insurance company together and got everything approved and ready to get installed. JJ came to my work which was so convenient and after he was done David came out a few hours later and calibrated it so I was ready to roll when I got off work. Highly recommend not only small family business but Veteran owned and operated. My dad is an Army Vietnam Vet and JJ is also an Arny Veteran. My car also came with a tint strip at the top like my previous windshield had for an extra fee. Use this company!!! The pics I attached don't do it justice!

Zac did an excellent job on my husband's windshield replacement in July and we had to call him out…read moreagain for a chip repair this week. He is fair honest does excellent work and shows up on time.

Thank you Zac for a great job in changing out my windshield!! Talked to you mid morning and you…read morewere at my house within two hours. You even called my insurance company to get approval. The best customer service ever!!

SOLID, I can't explain how great these guys have been . I appreciate everything they came out and…read moreinstalled new windshield, having a car like mine is hard to find parts for and these guys made it happen in less than few days. fast and they have great communication! Definitely recommend and looking forward to give them a call again.

While traveling and mobility impaired, a side window on my vehicle cracked, likely due to a rock…read more When I called this company, I spoke with a lovely lady. She was considerate, professional, efficient, honest, and made her best effort to accommodate my schedule. The guys communicated in advance, showed up on time, clearly explained product differences, and answered all of my questions. They were efficient, professional, friendly, and squeezed me in on a Friday afternoon. I couldn't be happier. I highly recommend this company. Hopefully I don't need their services again, but if I did I would gladly call them again.

I looked for a good auto glass shop, my insurance was sending me by default to their competition…read morebut I refused to go, and after reading some horrible reviews, installation issues, horrendous non-existent customer service, there was no way I was taking my car there. Let me start by stating that Tara out of the Provo office was outstanding from the time we had email exchanges to the time I arrived and took care of my car. Not only was she amazing but so where the crew, diligent, professional, courteous and efficient. The reservation, the repair and replacement including calibration was done with expertise and extremely quickly even if my car had all the bells and whistles on it. All I can do honestly is praise the service and work they performed. Their prices were competitive, and best of all you are supporting a small locally owned family business that take huge pride in their work, something you do not see in big box organizations. If you look elsewhere good luck. Would I recommend them, hands down in a heartbeat. They fixed my fully loaded Audi Allroad, and I will be back to see them to get my other car windows tinted. You get service, really people, a great family oriented business and support your local community, what more can you ask for. Thank you Prime Autoglass, I 100% recommended them to everyone. I never post but after my experience I had to share with everyone.

Called, the owner immediately got my insurance company on a 3 way call, she booked my windshield…read morereplacement, I got $100 cash and a very nice young man (Tony) came and installed my new windshield! I'm just wondering why I got an email from "Safelite Auto Glass" asking me for a review?? Wierd!!

Andy made the appointment with me and eas there when I dropped off the car. The demo box for…read moreceramic instantly sold me. I used a groupon and upgraded to the best ceramic tint possible. The tint looks great. No bubbles that I can see. The edges are as good as you can get on a VW Golf Sportwagen. The upgrade includes lifetime warranty. I just scheduled another appointment to have more tinting done. As previous reviews eluded, this is a working shop. I have been a mechanic all my life. This was fine with me. If you need a dedicated CSM who kisses your arse... Don and Andy are professionals. Judge the shop by the actual work. I recommend them for tinting!

Not sure why the sign on the door says 8 am to 5 pm ? Pulled up at 454 pm and the doors were…read morelocked. Literally fought traffic to get here before they close.

Great windshield replacement service! Provided Mobile…read moreservice so I didn't even need to go to the shop to have it done..so convenient for us working professionals or lazy ones on our off day (that was me lol).. they traveled to me and installed the windshield on my car very quickly. Provided Affordable pricing esp with not having insurance and paying out of pocket. They offer lifetime fixes on future chips or cracks on the windshield they installed..

First off, Doug who assisted me getting my windshield replaced is absolutely beyond professional…read moreand amazing! He was able to get one of his top specialists Jessie to my location and under two hours and finished everything along with calibration that needed to be done and just under two hours as well! I highly recommend this company and will be using them in the future!

They are professional, courteous, and very, very knowledgeable. The cost for their services was…read morevery reasonable.

After my windshield replacement disaster a few years back, I was more than a little nervous to have…read moreanother one replaced. But I needed one done. Some researching and i found Debra and Jesse with Mountainside Glass. Debra handled the insurance claim for me so I literally had to do nothing on my end. And both Debra and Jesse reassured me that they would take good care of me. While Jesse was there, the hubby asked about a chip in his windshield and Jesse took care of that since he was at the house anyway. Chip repair was pretty reasonably priced. From the first call last Monday with Debra to Jesse performing the replacement 2 days later, it was nothing short of a great experience.