I had a great first time here! It's a beautiful nail spa, and Rose did an amazing job on my gel pedi and dip mani - $120 for both, so about normal pricing. I'll definitely be going back! read more

Beautiful salon that fits in a busy shopping center. They always tend to have availability I caution you though as not everyone is skilled and trained even for a simple task. I've had wonderful service with Nancy. Andy is pretty quiet but does a great job. The rest are snotty and not hospitable at all. Not the most welcoming type of service. My request is easy. All I want outside of a pedicure is SNS NO COLOR you would think how hard is that to have clear nails that just make your nails shining. Well it seems to be difficult at this location. Which the cost for short nails no color which they end up putting color is $48. I don't have money to waste for mistakes. My recommendation is to be as clear as possible even with the easiest task and show a picture. I walk in requesting for my nails to look the same which had no colored and come out with a hint of color. read more

Biagio II Nail & Spa - SNS by Andy - Nail Salons Near Me - Phoenix, Arizona

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Andy is the best!!!!! He makes my nails perfect every time! It's so easy to schedule appointments I've been going for years read more

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Terrible service, receptionist is so rude. Unsanitary, they cut my finger let me bleed and continued to use product on me, nice contamination for the next customer. read more

Customer service was horrible. My technician was Tina and she was very rude. I provided a picture of what I wanted and also left in the appointment notes when scheduling of what I wanted and she did not do a good job at all. She was very rough with my cuticles when doing my pedicure and seemed like she was rushing. When she got to my fingernails, she got towards the end and I asked her to add part of the design that was in the picture and she gave me an irritated sigh, at the end she still did not add what I wanted and just told me it was done. My nails came out looking almost nothing like the picture I provided. She was doing the designs carelessly and hurried and was acting like I was inconveniencing her by asking her to add something that was clearly in the photo. WORST OF ALL, at one point during the appointment she raised MY hand to another customer and asked her "would you ever get nails like this?", basically making fun of my nails and continued to laugh very loudly. Bottom line, I would never EVER recommend this place or Tina to anyone that wants a good experience and good nails. I hope I can get a FULL refund because this was the worst experience I have EVER had at a nail salon. read more

Biagio II Nail & Spa - What I got. - Nail Salons Near Me - Phoenix, Arizona

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Worst experience at any nail salon. I chose the VIP Pedicure to celebrate Mother's Day with my daughter. We got there early for our appointment time, and they started her 25 minutes before me. Then, the center of my left foot was shred without even an apology. Then my hand and neck massage was a speed version. I have been to Biagio Nail and Spa over a dozen times, and I pledge to never return. What a way to ruin an experience with your daughter! And, ruin a day at an expensive resort where we planned to relax in the lazy river. read more

Biagio II Nail & Spa - The bottom of my foot was shredded. There was blood on the nail tech's white jacket, and he didn't even tell me that he did it. - Nail Salons Near Me - Phoenix, Arizona

I want to start by saying this salon is very clean and they always run on time. My nail tech is Emily who I adore. I've been to this nail salon many times and I always request her. She does an amazing job and is personable. The reason I am only giving 1 star is because of my experience on Jan. 20th, Inauguration Day. I don't care to know how people vote, I think it's their decision to vote however they see fit. What I do care about is being in the salon and forced to see the Inauguration ceremony on every tv in the salon. I kindly asked Emily to change the channel of the tv directly in front of me to something neutral: HGTV, Food Network, Animal Planet, etc. She handed me the remote and I changed it to Nickelodeon. The owner then asked why that channel wasn't on the Inauguration like all the others. I told her that I asked for something neutral and that's when she tells me "she doesn't get to watch tv at home." Trust me, I am no Karen but I think a business should not force their personal political beliefs or ANY belief for that matter on their customers. Knowing that this salon is MAGA is a bridge too far. I like Emily but I will no longer support this business. read more

called for a quick appointment nails and toes, got in immediately. They were very nice and patient with me did a great job. read more

Biagio II Nail & Spa - Nail Salons Near Me - Phoenix, Arizona

this place is my all time favorite place I have gone too. I have been here a few times as a walk in. they are all attentive and friendly. i finally found a nail person I can go to consistently and not want to ever change. the calm environment is nice, and helpful with my social anxiety. the price is absolutely great. I would recommend this place to anyone. All the staff is great and does great work read more

The owner, Fong, is the rudest person I have ever encountered. I will no longer go here because of her. I will spend my money elsewhere. Note, I have been coming here for 15+ years too and love my manicurist. read more

I have been coming here since they opened. Salon is clean and very nicely furnished. They have online booking which I like! I always go to Lily! She's the best read more

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I have never wrote a review before. But I feel like this place deserves it! Such a fantastic little business with clean, and happy workers. I had a #6 Biagio massage in which Traci, the kindest person ever, helped me with everything. She did a WONDERFUL job and she said she had years of experience- it shows. She did above and beyond anything I asked her. The only sad thing is I had a gift certificate I brought with me to pay for the service. I went to the wrong location... so I had to pay out of pocket... which was my fault. But still a bummer they couldn't still honor it. $105 for the service I chose! And it was worth it. I would do it all again so I'm not mad. Huge, thank you to all the workers who smiled and were very patient with me! read more

Vyvy did a wonderful job with my gel polish manicure & mousturizing parafin wax treatment. I booked online and was able to get an appointment the same morning. If I could give 4.5 stars I would, only because they started my nails almost 15 minutes after the confirmed appointment time. The place is clean, everyone was friendly and kind, and they did a great job. read more

We were on vacation in the area and did not prepare well for getting tickets and appointments to things we wanted to do. I work in retail and I can say that the owner was more accommodating than I could have hoped for when I called in for a last minute appointment. When we came in, everyone was extraordinarily generous and helpful. From a service perspective, it was incredible. The space was clean, and beautiful, the atmosphere was exquisite. We had an absolute blast with the techs who helped us, Estefany, Giselle, and David. (I laughed, I cried, it was better than the opera.) The quality was also incredible. Each one took great care and pride in their work and their artistry. If we lived in the state, I would make the trip just for the full experience. I also want to say how much I appreciate the company itself for caring about their employees and taking a chance on young professionals by supporting and educating them in the craft. This is what community and mentorship should look like. I wish every one who comes here can bring a bit of the abounding care home with them, and spread it wherever they go. read more

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I like this place a lot. It's quiet, clean, and professional. We made our appointments online which I love! Tracy gave the best basic manicure I've had in while. My nails look perfect and she was very sweet. I'll definitely be back soon. read more

Vy Vy at Biagio is my go to nail tech. She is so kind and very detailed. My nails always look perfect! Plus you can book an appointment online which is so convenient. I've been going here for 2 years and would never go anywhere else. read more

Always courteous, great work, calm environment. They have always been accommodating to me within reason. For the review about not getting an ingrown toenail removal - they are nail techs, not Podiatrists. If the toe is too painful to touch or red or draining, soak it yourself and see a doctor. read more

Tracy is my favorite! So gentle and sweet. thank you! Love my sparkles. Biagio is great. read more

Biagio II Nail & Spa - Nails - Nail Salons Near Me - Phoenix, Arizona

Great service and quality! I would recommend this to anyone living downtown or nearby!

The absolute worst experience I have ever had. The nail tech completely botched the length and shape of each and every single nail look how short she cut the ring finger. All she said was sorry. She didn't even offer a discount and made me pay full price. I don't have a single nail that is the same shape do not go here avoid at all cost!!!! read more

Biagio II Nail & Spa - The worst manicure I have ever received - Nail Salons Near Me - Phoenix, Arizona

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This shop looks very nice and clean. I had dip removed and wanted gel with a chrome finish. Every single one of my nails is shaped differently and there are bumps and fingerprints on each nail. The chrome was extra and it is hardly noticeable. Very upset I spent money on this :( read more

Biagio II Nail & Spa - Nail Salons Near Me - Phoenix, Arizona

It was OK experience. The gal that did my nails was nice. I will say they run what seems to be a very efficient operation. when they need nail staff they radio back and people emerge from back. I was in a hurry and I was expecting an express pedicure and manicure. I didn't See anything on their menu, but mentioned it several times . Lots of color choices. My gel did ship within a few days:( Prices seem on high side. Sign when checking out in the front that said "tips for your server can only be in cash" read more

So I hate leaving negative reviews but that's what reviews are for right? Let's start by saying, this place is tiny and hot! Stuffy! We went In for 3 pedis. I get the guy thinking oh cool, good massage ahead. Wrong. This guy was a joke! He kept falling asleep. Was filing and painting AIR! Not even my toes! I somehow now have 2 ingrown, painful toenails and my heels are a mess! He thought it was a joke and even laughed when he was called out on being asleep. The lady at the front did comp my pedicure finally but I warn you of this guy because he should not be allowed to be touching anyone! Not to mention the other 2 people were done 20 minutes before me! Wtf! I need to add when they asked which service I wanted, I was surprised they handed me this half piece of paper with 3 numbers on it. I asked about the $80 pedicure I saw on the menu at the front counter, the guy literally laughed and said he had no idea of what I was even talking about. Awesome customer service! The girl next to him didn't even know so maybe educate your employees a bit more or remove FALSE ADVERTISEMENT! Will never be returning here! EVER! read more

I haven't had any nail services done in over a year. I was super excited about my visit. Unfortunately it was not what I had hoped for. The shape of nails is ok and they aren't thick but there is product all over and rough edges. My pedicure was actually painful I had to ask them to stop because they kept digging into skin. read more

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So I went to this place for a pedicure a few times before covid and it was average, nothing to write home about. Every.single.time they tried to upsell and do a manicure too, despite me explaining that I was a pianist and that nobody touches my hands. Went once after covid and it was beyond ridiculous: the pedicure I selected was described as a 45-minute service; express service in just 30 minutes!?! I just left and decided not to go there again - I do my own better. Fast forward 18 months or so, it's a day before I fly to Europe, I still have to finish packing etc. so I just made an appointment there, against my better judgement, because it was closest to me. Well, same service, this time less than 30 minutes. I swallowed complaint and left because I had no time to discuss anything. Didn't even look closely at my toes ... well, while on the plane, I looked closer at my toes and it was a disaster! First off - I asked for the oval cut, got everything between partially oval and totally square: each nail was different, two were almost triangular! Cuticles weren't touched ... it was obvious that the girl was rushing through the whole service like she was in a hurry to pack and fly the next day, not me! Enough said - I will NEVER go back there even if they offer the most luxurious treatment for free! read more

Tucked into the side next to Sprouts, I had a great experience. The place was clean, the prices were reasonable, and the service was efficient! I would definitely return! read more

I am presently looking for a really good hygienically clean nail salon. I have been here in the past. My basic pedicure was fine and tech was pleasant. The person who may be owner/manager at the front was less than hospitable. Not sure why but after experiencing this non welcoming attitude I decided not to go back. It's so convenient but not enough to tempt me to go back. I'll wait . By the way never go to your neighborhood nail salon for ingrown toe nails. They are not trained for this. Go to your podiatrist only! Not attending to in grown nails can lead to some very painful infections. Besides you need to find out why your nail is subject to be ingrown. read more

What the heck, I aint coming back, so might as well put em on blast. I was pretty excited to have a pedi date with both J-WoW and Kazi-face, because it had been a hot minute since I had my toes worked on, and my previous pedi didnt even last 3 months. ;) First thing I noticed, was a relatively small waiting area (3 seats), and J pointed out a limited wall of polish color. We were escorted back to our awaiting chairs prior to our reservation time, as to free up 2 of the 3 chairs in the waiting room I did like the fiber optic light changing color in the basin of the chair. Outside of the paraffin, that's about all I enjoyed during my stay at Chez Chemical Burn. Yes, I opted for the callous, and yes, both my feet felt the effects of fiery acid melting away the healthy skin with the dead, which stressed me out, and as we all know, stress is very damaging to the epidermis. Unlike my first chemical burn, I knew it was only going to keep burning worse, so I immediately let the tech know, and she quickly rinsed the acid off and hit me with a sugar scrub. The pedicure seemed to fly by, and before I knew it, the tech was standing to my right, giving me what appeared to be a massage. Not really sure though. Like I said, the paraffin was enjoyable, and I opted for some Minions nail art, which wasnt sealed with a top coat, and thus ruined less than 18 hours later at the water park. The dream team did manage to take some super cute pix before bouncing. L8r dayz Biagio... read more

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"Toe: A part of the foot used to find furniture in the dark." #CanRelate It's summertime, folks. Get that pedicure because it's show time! The crew and I wanted pedicures so after searching on Yelp, we came to a decision that we gotta go here. With reviews comparing this place to an actual spa, I wanted to see what the hype was about. We made reservations and soon we were escaping that Arizona heat for an air conditioned haven. Parking is a nightmare though. This place is modern, clean, and pretty cozy! They seem to be super busy so I guess packing in as many manicure stations is key for such a swanky establishment. There's a backroom for pedicures only and beyond that is the staff's kitchenette and a clean bathroom. Legit. After signing in, you're offered a bottled water and they work their magic. All three of us got the #2 Express Spa Pedicure for $31 which includes an exfoliating scrub and your choice of either the callus remover or sugar/sea salt scrub. I opted for the sugar scrub since my heels weren't sandpapery and the cheese-grater-thing scares me to be honest. The technician worked her magic and minus the occasional whacking on my foot to let me know to put the other foot up, it was seemingly decently. She tickled my toesies, painted them white, and gave my a surprise design with the guidelines of using black and gold. On top of not washing all the sugar off, the pedicure didn't come out too well. I didn't notice until the next day that white was streaking, my design was uneven, a nail was oddly shaped, and the top coat didn't cover the whole nail. And since I went in with my own top coat to try and fix it, I ended up smearing part of the design. Aw man... So while the place is popular and busy and you get a massage with your pedicure [it felt like the lady was trying to burp me as I contort my face to my friend in displeasure], I don't think I'll be coming back. read more

Biagio II Nail & Spa - Sugar scrubbin'! - Nail Salons Near Me - Phoenix, Arizona

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I told the manager checking me out I wasn't happy with my nails and she repeatedly told me they looked very good. read more

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First time here.... Very professional - all about efficiency. I like that they were able to take me quickly and the place is very clean. However the staff isn't very friendly especially the front receptionist. She didn't look up at all while checking me in. She tapped the iPad and told me to sign in and that they would take me right away. I walked back within minutes and my pedicure began. The seats are comfy, the water was warm and the technician was nice. I'll give the place another try next month as it is right by house so convenience is hard to pass up. read more

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A nice steady experience. They do good work that doesn't chip two days later Things to improve clarity on the online booking service for what is included and what the costs are read more

Biagio II Nail & Spa - Nail Salons Near Me - Phoenix, Arizona

I've been going to Biagio for years about every 2 months. My experience just now was horrendous. The woman was careless, aggressive and caused more damage than good. She cut my toenails too short, stabbed me (I'm sure by accident) when trying to clean under the nail, and proceeded to tell me I had an ingrown nail and cut my large toe until it bled. When I asked her to stop she asked me if I was sensitive (I'm generally not). My toenails are uneven, and when she filed she filed more of skin than nail. For a place that is clean, and has the qualities of being a high-end salon they are missing the mark. I am really disappointed by this experience. read more

Biagio II Nail & Spa - Nail Salons Near Me - Phoenix, Arizona

Horrible experience! I got a pedicure. Not the best pedi, but more importantly they tried to up-charge me at checkout, and then the owner was extremely rude to me when I called them out for it. read more

I've given this place multiple chances but every time I go my gel chips a day or two after. I feel as if they put a facade on that they are high end but the quality of their products don't match up. It is priced too high for my nails to be chipping that soon, if at all. Service is good, but quality of products is not. read more

Biagio II Nail & Spa - Chipped nails - Nail Salons Near Me - Phoenix, Arizona

They were terrible, the man that did my nails did not explain all the extra charges properly so when I got to the front counter the lady charged me 3 extra 5$ payments. the nails were very bumpy and not smooth either read more

Biagio II Nail & Spa - Nail Salons Near Me - Phoenix, Arizona

I treated myself to a mani/pedi not too long ago and finally am getting around to writing a review. This quaint, CLEAN, and gem of a nail salon is very good. I got the best gel nails on the menu (the powder dip) and my nail stylist went to great lengths to make sure I loved the color before we started. The owner (whose name is escaping me) was actually the one who did my nails and she was courteous, very hygienic, and accommodating. She trimmed my cuticles beautifully, and gave me tips on how I could do that at home and keep my nails looking their best. Considering I have the world's shortest nails she did a great job at shaping them and making them look feminine. My pedicure was very nice. The girl who worked on me spoke very little English but was very sweet and my foot massage was delightful. The downside of this place is they only take cash tips, so I had to run over to Sprouts and buy a drink to get cash back... kind of odd for such a busy and well known salon. Other than that the nails stay on forever (after two weeks I took mine off because I was desperate for a change). read more

Biagio II Nail & Spa - My soft pink manicure! - Nail Salons Near Me - Phoenix, Arizona

I have been a loyal customer of this salon of 4+ years now, I have always loved it here and had a nice experience, until my last visit. After accidentally deleting a text message which offered 30% off for my birthday, the owner of the shop refused to recognize the discount and made me pay full price. It may sound petty, but after 4 years and her knowing me by name, I am in disbelief that she would not honor the discount. I have no problem paying full price but this just felt like a slap in the face. read more

I have been going to this business for several years and have always gotten good service. Pleasant staff and emphasis on cleanliness!! I am always pleased with the services received read more

II WILL NEVER COME HERE AGAIN!!! The rates on the website are ALL WRONG!!! I PAID $100 for a fill-in and basic pedicure and my nails look like a $20 job!!! DONT GO HERE!!!! JULY 2023 read more