There's a reason this place only has a couple of stars on average.
I went in today and decided I won't go back. I've had nails done many, many times. I needed a full set and sadly, this is set I'm not fond of. They're filed too narrow and the tips go WAY too far down the nail- some 1/2 way down into the middle of the nail.
I also got a pedicure. It was ok. Nothing spectacular and was rushed. The gals that did the pedis were all super, super nice.
While getting my nails done, the nail tech never introduced herself. Although she seemed nice enough, I was a turned off by how blatant she, and some of the others were speaking terribly about another person. Not sure who, but they were mimicking her, laughing at her, and being mean- without a care who heard them. This carried on for most of the time I was there. The tech even apologized to me because of how horrible they were! Her words. Just a terrible thing to do. As I sat there, countless people came as walk ins. She took every one of them but they were packed! Another lady came in and began to complain about her gel polish chipping off. Although she was told they'd fix it, she was argued with because it had been "a week." Well, the signs on all their gel polish say it's supposed to last 21 days! Then, the employees began to speak and yell in their native tongue. Obviously about this customer.
The salon really is not that clean. They could use to pay an outfit to come clean it. Just look at the dust build up on the shelf near the register, the plant on the back of the toilet and other things that do not get moved.
So, if you're in a rush, don't care if they talk crap about others, (probably you, too) and couldn't care less about the cleanliness, this is you're place. They'll take anyone at any time. Another tale-tell sign of the professionalism of the business- take a look at some of the responses to the low reviews on here. Very defensive and, frankly, bratty. No desire to make improvements.
I would rather go somewhere that I'm not rushed and can relax without the noise and dust. This isn't that place.
Updating after getting two responses from the business: the most concerning is the behavior of the owner and two others. One gal she sits next to up in the front. They teased and poked fun of someone so much, it was horrible. Although I've had good sets where the nail tip doesn't start at the MIDDLE of my finger- and I've seen cleaner places- let's not miss the point. Admittedly, looking at the CCTV will do nothing if Vicky owns it. Thanks to the business for offering to look at the video to make sure I'm being "honest" - reading the other reviews it appears I'm not the only one who's witnessed such lack of professionalism. I'm clearly not the only one with a problem. (How many stars does this place have?) Rather than do that to see if I'm right, honest, embellishing or otherwise, perhaps just admit it's an issue- work on it- and move on. That's what professionals do.
Meanwhile - ALL Yelp users- please read all reviews and responses- look up other establishments and do yourself a favor- go to one where the owner appreciates your business and wants you there! Go to one with 4-5 stars. There are TONS of them. Don't waste your time here. And- if there is a response from the business stating anything OTHER than an apology, one that continues to make excuses, it just furthers my point- they do not care about making things right. read more