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The Food was great and the tenders are huge!! Will definitely be back again. If you haven't tried this place yet your missing out
These burgers are my favorite smash burgers in this city. The burgers are juicy, nicely flavored, amazing sauces, nicely seasoned fries and onion rings. I don't know why so few stars - maybe the dining in experience? Definitely a take out spot.
We decided to try Better Burger after having a few friends mention it. We were just passing by & decided to take it to-go. We ordered the Better Double & a chicken sandwich. They were good. I mean that in the most realistic way possible that they were those sandwiches. The fries were actually the best part of our order because they were seasoned very well. I appreciated the pickles on the burger a lot. The space was pretty. The service was fine. We may stop by again only if we're in the area.
the only burger spot open for Mother's Day! Positives: staff was so nice and helpful. The Oreo shake was SO good, and you cannot beat a $15 bottomless mimosa day. Unfortunately, the food was, "eh." Many of the things seemed to lack flavor, including the patty itself, and mac n cheese and the onion rings. The patty also overcooked. I'd definitely come back to try the chicken & shakes, plus
920 Old Liverpool Road has been many restaurants over the past 20 years. First, they smelled of Big Macs and fries when the building housed a McDonald's. Later, Village Burger put its stamp here, earning syracuse.com's title of Best Burger in Central New York in 2012 before closing during Covid. Hope Café then moved in for a few years, and then the space sat vacant. Now the building has been completely renovated and covered with purple paint, seven flatscreens hang where quarter-pounders once slid through the McDonald's window. The old register counter has been repurposed as part of the support for the new bar. And the sign out front now reads Better Burger, the vision of Tihami Chowdhury after countless frustrating experiences at restaurants, including opening Poundtown Burger downtown with a partner, which resulted in a falling out between the two men. Being the smashburger fan that I am, and after already giving Chowdhury's former restaurant Poundtown a try, I had to give Better Burger a try as well. The inside is definitely a loud, colorful difference from it's former inhabitants, but I like that sort of decor. I ordered a Oklahoma onion burger with their spiced fries, a homemade lemonade and then got 2 Biscoff milshakes to go. My good was made quickly and everything was good. The burger was great and was a perfect size - they are not small burgers by any size, but I'm also not a fan of huge, sloppy burgers you can't even pick up, which this was not. The fries were good, but didn't seem fresh - they were lukewarm as if they'd sat in a hopper for a while. The milkshake and lemonade were delicious. Burger, fries, lemonade and 2 milkshakes came to $50 - pricey, but what food isn't nowadays? My only issue was just the operations end - they seem way more sit down, dine in focused, which I just find kinda off for a (mainly) burger joint. I opted to sit at the bar, as I was eating alone and didn't feel the need to be served by a server, and the employee working the bar seemed a bit undertrained and definitely distracted by being social with other workers. Outside of that, I enjoyed the food and would go back, just hopefully the operations side tightens up a bit - although they are still pretty new, so I definitely am not faulting them for that right now.
So I went back for a burger and fries. I feel it is a bit pricey. The burger was good but on the smaller side and toppings were lacking compared to other smash burgers I have had locally. The music inside is a bit loud so it is harder to have a conversation. The food is good but definitely not the best. The workers are perfectly friendly but seem to get overwhelmed if it is busy.
Better burger has only been open a couple of weeks. I saw it on Instagram and wanted to try. The Nashville chicken sandwich was delicious. It's spicy with coleslaw and it has a pretty good kick. The fry option is regular or seasoned. I opted for seasoned and those have a kick as well. They were shortstaffed which made the wait a little longer. However, they were apologetic. There were eight of us in total so the gratuity was added to the bill. I would definitely go back here.
Went for the first time on a Friday around 4p. It was just starting to get busy, the staff was extremely nice and welcoming, and the place was very clean! Food came out quickly and ordering was a breeze on the self serve kiosk. Ended up trying a little of everything, the burgers were so tasty and the chicken tenders were perfectly crispy on the outside yet juicy on the inside. Highly suggest getting the Peach BBQ sauce and a fruity pebble milkshake -- both were excellent and unique!! This is a great place for both adults (there is a small bar up front) and children (they offer board games, Switch Mario Cart). Affordable, fun, and delicious -- you can't ask for much more.
I was planning to wait a month or so before trying this place since they just opened, but I had a weekday off and figured I would try it hoping it would be less busy. My mom and I were greeted and seated promptly upon entering. I really like the vibe they have created inside. The bar area is really nice as well. Our waitress brought us some popcorn and we put in our order pretty quickly. Their house made strawberry lemonade was quite delicious! I'm interested in trying something from their extensive cocktail menu next time I come. My mom and I decided to order a smash burger and a fried chicken sandwich so that we could try both. Each sandwich comes with either regular fries or seasoned fries. They also have a list of house made sauces. Shortly after ordering, our waitress came back to let us know they were out of their Better Sauce, which is their signature sauce. This was pretty disappointing as they have only been open less than a week. I'm not totally sure what was in the sauce, but it is a mayonnaise based sauce and seems like they would have most of the ingredients to make more. I ended up just getting ketchup on my burger, so I feel like I missed out on the full Better Burger experience. I will say the flavor on both the burger and chicken sandwich was very good! They definitely need to work on service a bit more. There were only about 5 tables full and they were still not super quick about getting things out. There was another table near us who had waited a while for their food and were getting frustrated. We also asked our waitress for honey mustard for our fries and she never brought it to us. I hate to give a restaurant 3 stars, especially one that is just starting out. I will definitely give them another shot in a month or so and hopefully they will have some of these things figured out. Their food is very good, so that is what kept them at 4 stars for me.
The physical space has been updated and is quite nice. As we entered, we were quickly seated. A waitress asked if we would like some popcorn and we said why not? The popcorn arrived rather quickly and it was quite good actually. There is a full service bar which adds a bit of panache to the space. The problem is the wait staff. They appear to be completely untrained. Though they are pleasant young women, they don't understand how to properly take care of customers. For example, our menus weren't picked up after we ordered ; they didn't offer utensils, and they didn't pick up dirty dishes. I wound up stacking things on the edge of the table to nudge them to take them to the kitchen. I noticed that they carry out the drinks one at a time rather than putting them on a tray. Somebody needs to invest in training. Burger was OK, fries were good, but five dollars for a very tiny paper tray of coleslaw? The food is served very casually on plastic bowls with a piece of wax paper lining it. The kitchen is kind of slow. I think they are still struggling to figure things out smoothly.
Really good burgers at this still new restaurant! They have a great story and are doing it, chasing their dream. Love that! The burgers were indeed solid and the staff/service was top notch! The cocktail list is impressive and the drinks look like art and taste like perfection. So beautiful. Forgot to take a photo of the food too though. We were super hungry and immediately ate our Onion ring tower with 3 tasty sauces. Then the double cheese burger and Ranch bacon burger's -both lots of tasty flavors- the classic and slightly spicy fries were a great combination! We'll be back!
My daughter and I arrived at 4pm on Friday and were seated within minutes. Menus were provided and about a ten minute wait time for drink orders. It's a very vibrant fun burger themed restaurant with a bar and table service, but still has a fast food vibe. Complimentary buttery popcorn is served. I had the purple drop, refreshing lavender citrus beverage and fountain drink for my daughter. We ordered mozzarella sticks for appetizer that was taken at the same time as burgers double classic cheeseburger with fries and smokehouse burger that I believe was a double with seasoned fries. The mozzarella sticks were delivered hot with a nice cheese pull. Immediately followed by burgers and fries. Burgers served hot off the grill, seasoned well. My daughter thought they were comparable to FG's. I liked the unique seasoning just thought it lacking a bit of moistness. Loved the seasoning on the fries, looks like they have a bunch of loaded options as well! We were plenty full, I took most of my burger to go. Had to pass on the shakes for dessert! $65.88 was total with tip makes for a bit pricey but isn't everything these days! Definitely give them a try!
I had an amazing experience and meal here! The Nashville Hot Chicken Mac bowl was delicious, the mac and cheese creamy and the chicken cooked perfectly! I'm a huge fan of their "better sauce" on top of the chicken as well. The owners are extremely kind and hospitable and the restaurant itself had the coolest vibe. Will absolutely go back! Can't wait to try more menu items.
2 months ago
Great food with great service! I loved the "vibe" of the restaurant. Better burger displays a fun, vibrant "youthful" appearance. The burgers were cooked perfectly! Their burger sauce complimets the burgers wonderfully!!! Cheese fries were delicious & unique! Absolutely no complaints on the food. What took the cake for me was their drinks. Better Burger has some of THE BEST lavender lemonade I have ever had in my life. Honestly, I would return time and time again just for this refreshing lemonade. Also... their biscoff milkshake...DELICIOUS! read more
29 days ago
Second time trying out this spot, and it was alright! Not the best and not the worst burger i've had. THE GOODS: The produce (lettuce, pickles, tomato) tasted fresh. The sauce went well with everything and wasn't overly gooey/messy. The bun also held up well. The "better fries" with the seasoning were AMAZING. A little sweet, a little heat, and the right amount of salt. I got a lot in my order, which was really nice. They're definitely worth the slight up-charge. THE "MEH": The size of the burger was a little underwhelming. There were certainly plenty of toppings in general (sauce, tomato, lettuce, onion, pickles, and cheese) but like I said, it was somewhat small for what we paid. I got mine to go, so I wasn't expecting it to be ripping hot, but it was kinda lukewarm. The cheese was melted, but it wasn't "melty" if you catch my drift. The "better sauce" was solid, but didn't stand out. Fry balance was inconsistent between my wife and I. She got regular fries (which were tasty!) but she got significantly less than I did. Not sure if they have a full staff or not, but it took about 5 minutes to have someone come to the counter to hand me the bag that was by the kitchen. The person there was nice, though! SUMMARY: Not our regular burger spot, but may be a nice occasional stop in (milkshakes look good)! It's pricey for what you get, but it was still a solid meal and we will definitely go back at some point. It was pretty empty when I stopped in and it sounds like it's been that way. It looks like a good spot, and these folks definitely deserve your business. read more
We went in late at night craving fries and stopped in after having driven past this place a few times before. So glad we did because we might've found my favorite spot for fries! Not only that but my partner thoroughly enjoyed his burger bowl and we got to play a few rounds of Guess Who while we ate. The staff was patient as we asked questions about the menu and pondered a few options. Not pictured is the delicious Oreo shake I had that was perfect! read more
9 days ago
The Food was great and the tenders are huge!! Will definitely be back again. If you haven't tried this place yet your missing out read more
4 months ago
These burgers are my favorite smash burgers in this city. The burgers are juicy, nicely flavored, amazing sauces, nicely seasoned fries and onion rings. I don't know why so few stars - maybe the dining in experience? Definitely a take out spot. read more
8 months ago
We decided to try Better Burger after having a few friends mention it. We were just passing by & decided to take it to-go. We ordered the Better Double & a chicken sandwich. They were good. I mean that in the most realistic way possible that they were those sandwiches. The fries were actually the best part of our order because they were seasoned very well. I appreciated the pickles on the burger a lot. The space was pretty. The service was fine. We may stop by again only if we're in the area. read more
5 months ago
the only burger spot open for Mother's Day! Positives: staff was so nice and helpful. The Oreo shake was SO good, and you cannot beat a $15 bottomless mimosa day. Unfortunately, the food was, "eh." Many of the things seemed to lack flavor, including the patty itself, and mac n cheese and the onion rings. The patty also overcooked. I'd definitely come back to try the chicken & shakes, plus read more
920 Old Liverpool Road has been many restaurants over the past 20 years. First, they smelled of Big Macs and fries when the building housed a McDonald's. Later, Village Burger put its stamp here, earning syracuse.com's title of Best Burger in Central New York in 2012 before closing during Covid. Hope Café then moved in for a few years, and then the space sat vacant. Now the building has been completely renovated and covered with purple paint, seven flatscreens hang where quarter-pounders once slid through the McDonald's window. The old register counter has been repurposed as part of the support for the new bar. And the sign out front now reads Better Burger, the vision of Tihami Chowdhury after countless frustrating experiences at restaurants, including opening Poundtown Burger downtown with a partner, which resulted in a falling out between the two men. Being the smashburger fan that I am, and after already giving Chowdhury's former restaurant Poundtown a try, I had to give Better Burger a try as well. The inside is definitely a loud, colorful difference from it's former inhabitants, but I like that sort of decor. I ordered a Oklahoma onion burger with their spiced fries, a homemade lemonade and then got 2 Biscoff milshakes to go. My good was made quickly and everything was good. The burger was great and was a perfect size - they are not small burgers by any size, but I'm also not a fan of huge, sloppy burgers you can't even pick up, which this was not. The fries were good, but didn't seem fresh - they were lukewarm as if they'd sat in a hopper for a while. The milkshake and lemonade were delicious. Burger, fries, lemonade and 2 milkshakes came to $50 - pricey, but what food isn't nowadays? My only issue was just the operations end - they seem way more sit down, dine in focused, which I just find kinda off for a (mainly) burger joint. I opted to sit at the bar, as I was eating alone and didn't feel the need to be served by a server, and the employee working the bar seemed a bit undertrained and definitely distracted by being social with other workers. Outside of that, I enjoyed the food and would go back, just hopefully the operations side tightens up a bit - although they are still pretty new, so I definitely am not faulting them for that right now. read more
5 months ago
So I went back for a burger and fries. I feel it is a bit pricey. The burger was good but on the smaller side and toppings were lacking compared to other smash burgers I have had locally. The music inside is a bit loud so it is harder to have a conversation. The food is good but definitely not the best. The workers are perfectly friendly but seem to get overwhelmed if it is busy. read more
6 days ago
Better burger has only been open a couple of weeks. I saw it on Instagram and wanted to try. The Nashville chicken sandwich was delicious. It's spicy with coleslaw and it has a pretty good kick. The fry option is regular or seasoned. I opted for seasoned and those have a kick as well. They were shortstaffed which made the wait a little longer. However, they were apologetic. There were eight of us in total so the gratuity was added to the bill. I would definitely go back here. read more
2 months ago
Went for the first time on a Friday around 4p. It was just starting to get busy, the staff was extremely nice and welcoming, and the place was very clean! Food came out quickly and ordering was a breeze on the self serve kiosk. Ended up trying a little of everything, the burgers were so tasty and the chicken tenders were perfectly crispy on the outside yet juicy on the inside. Highly suggest getting the Peach BBQ sauce and a fruity pebble milkshake -- both were excellent and unique!! This is a great place for both adults (there is a small bar up front) and children (they offer board games, Switch Mario Cart). Affordable, fun, and delicious -- you can't ask for much more. read more
16 days ago
I was planning to wait a month or so before trying this place since they just opened, but I had a weekday off and figured I would try it hoping it would be less busy. My mom and I were greeted and seated promptly upon entering. I really like the vibe they have created inside. The bar area is really nice as well. Our waitress brought us some popcorn and we put in our order pretty quickly. Their house made strawberry lemonade was quite delicious! I'm interested in trying something from their extensive cocktail menu next time I come. My mom and I decided to order a smash burger and a fried chicken sandwich so that we could try both. Each sandwich comes with either regular fries or seasoned fries. They also have a list of house made sauces. Shortly after ordering, our waitress came back to let us know they were out of their Better Sauce, which is their signature sauce. This was pretty disappointing as they have only been open less than a week. I'm not totally sure what was in the sauce, but it is a mayonnaise based sauce and seems like they would have most of the ingredients to make more. I ended up just getting ketchup on my burger, so I feel like I missed out on the full Better Burger experience. I will say the flavor on both the burger and chicken sandwich was very good! They definitely need to work on service a bit more. There were only about 5 tables full and they were still not super quick about getting things out. There was another table near us who had waited a while for their food and were getting frustrated. We also asked our waitress for honey mustard for our fries and she never brought it to us. I hate to give a restaurant 3 stars, especially one that is just starting out. I will definitely give them another shot in a month or so and hopefully they will have some of these things figured out. Their food is very good, so that is what kept them at 4 stars for me. read more
The physical space has been updated and is quite nice. As we entered, we were quickly seated. A waitress asked if we would like some popcorn and we said why not? The popcorn arrived rather quickly and it was quite good actually. There is a full service bar which adds a bit of panache to the space. The problem is the wait staff. They appear to be completely untrained. Though they are pleasant young women, they don't understand how to properly take care of customers. For example, our menus weren't picked up after we ordered ; they didn't offer utensils, and they didn't pick up dirty dishes. I wound up stacking things on the edge of the table to nudge them to take them to the kitchen. I noticed that they carry out the drinks one at a time rather than putting them on a tray. Somebody needs to invest in training. Burger was OK, fries were good, but five dollars for a very tiny paper tray of coleslaw? The food is served very casually on plastic bowls with a piece of wax paper lining it. The kitchen is kind of slow. I think they are still struggling to figure things out smoothly. read more
11 months ago
Really good burgers at this still new restaurant! They have a great story and are doing it, chasing their dream. Love that! The burgers were indeed solid and the staff/service was top notch! The cocktail list is impressive and the drinks look like art and taste like perfection. So beautiful. Forgot to take a photo of the food too though. We were super hungry and immediately ate our Onion ring tower with 3 tasty sauces. Then the double cheese burger and Ranch bacon burger's -both lots of tasty flavors- the classic and slightly spicy fries were a great combination! We'll be back! read more
My daughter and I arrived at 4pm on Friday and were seated within minutes. Menus were provided and about a ten minute wait time for drink orders. It's a very vibrant fun burger themed restaurant with a bar and table service, but still has a fast food vibe. Complimentary buttery popcorn is served. I had the purple drop, refreshing lavender citrus beverage and fountain drink for my daughter. We ordered mozzarella sticks for appetizer that was taken at the same time as burgers double classic cheeseburger with fries and smokehouse burger that I believe was a double with seasoned fries. The mozzarella sticks were delivered hot with a nice cheese pull. Immediately followed by burgers and fries. Burgers served hot off the grill, seasoned well. My daughter thought they were comparable to FG's. I liked the unique seasoning just thought it lacking a bit of moistness. Loved the seasoning on the fries, looks like they have a bunch of loaded options as well! We were plenty full, I took most of my burger to go. Had to pass on the shakes for dessert! $65.88 was total with tip makes for a bit pricey but isn't everything these days! Definitely give them a try! read more
11 months ago
I had an amazing experience and meal here! The Nashville Hot Chicken Mac bowl was delicious, the mac and cheese creamy and the chicken cooked perfectly! I'm a huge fan of their "better sauce" on top of the chicken as well. The owners are extremely kind and hospitable and the restaurant itself had the coolest vibe. Will absolutely go back! Can't wait to try more menu items. read more
3 months ago
7 months ago
My adult daughter and I decided to try this place out, instead of going to the same old chain restaurants. As you head for the entrance, you are greeted by a rotted-out wooden guardrail on your left, and a couple loose bricks that fell from somewhere, on your right. Once inside the door, we were promptly greeted by a female employee. She asked us if we'd been there before, then gave us the rundown on how the place worked. My daughter ordered a basic chicken sandwich, and I ordered the chicken sandwich that had a peach BBQ sauce on it. The girl asked for a name, and gave us a "buzzer" that would notify us when our food was ready. On our way to a table, my daughter tripped because the whole floor was grossly sticky, and her shoe literally stuck to the floor. The interior is a combination of purple and yellow paint, in a generic, tiki bar kind of motif. Once you sit down, you are serenaded with an annoying selection of music that sounded like a selection of "Temu's not so greatest hits", being piped through their speakers. We were sitting there for quite a while, and our buzzer hadn't gone off yet, so my daughter walked up to the "pick-up" area of the front counter, and our food was sitting there. Nobody ever called out our name, the buzzer never went off, no clue how long our food had been sitting there. The portions of food were ample, but the food was moderately warm when we dove in. Our sandwiches both came with an order of "Good" fries. The fries were pretty good. They also offer "Better" fries, which come with a spicy seasoning on them. The chicken sandwiches were OK, nothing special. The peach BBQ sauce had almost zero flavor to it. We also ordered a fountain drink, and a lemonade. The drink cups held about 12 ounces. The total of the bill was $43.15 , which is pretty steep for what you get. When we were getting ready to leave, the girl that took our order came to our table and said "How was your food? That was weird that your buzzer didn't work". We wanted to spend our money at a local business, but for the money, it fell short on delivering the goods. read more
11 months ago
4 months ago
11 months ago
Ordered a double cheeseburger with Mac and cheese and the Nashville hot chicken sandwich with fries. Both were excellent. The wait was long after we ordered, but it was a busy Friday night but the food was really good and served hot. Overall 4 stars. My only other complaint was the bar stools are uncomfortable and definitely could use a foot rest along the bottom read more
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