Whenever I travel and there is Nordstrom nearby, I always go! It's always a pleasant lunch with great food... until today. Service was so slow, I literally felt invisible and had to go find someone to get a menu. The food... meh at best. Just NOT your typical reliable enjoyable Nordstrom lunch. Honestly I would not recommend this location at all. And I love Nordstrom. Not good. read more

I was picking up an online order when I was told by my fabulous associate Ann all about this restaurant. I am so happy she did tell me. It was restaurant week and I was able to enjoy some fabulous options. From the penne bolangnese to the Cobb salad, everything was delicious. My favorite had to be the creme brulee. Great environment. Might be a nice place for my next together. read more

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I had the worst experience there. There were only three people seated and they did not even come to take my order, say hello, nothing. The staff just ignored me so I left. read more

I've been here twice and was impressed the first time but let down the second. It is convenient having a sit down restaurant at the mall, the food is decent and they have an espresso machine. The food is somewhat reminiscent of Cheesecake Factory. I had the Spicy Shrimp Pomodoro today and it was laughable. Overcooked pasta, and the shrimp was gray and tasted fishy which is never good with shrimp. Not an iota of spice. But this place does have nice views and good service. I'd only go if you didn't have other options. read more

Bazille is the main restaurant at Nordstrom in the SoNo Collection. It's In the middle of the store. There's also a huge bar. I had the French Onion soup. Actually it was called something like 'the best part of French Onion Soup.' There was little broth, and it was mostly onions and cheese and pieces of baguette. It was good. read more

Bazille at Nordstrom - French onion soup - New American Near Me - Norwalk, Connecticut

I went to the Sono Collection mall to shop the other day and decided to dine at Bazille for my second time. Both times I've gone, I have been very pleased. When my family and I arrived, they seated us right away. I was happy that we got to sit in a booth along the windows, which has a beautiful view of the water and a park nearby. I ordered the Bazille Burger, and they got the French Dip and the Warm Asian Glazed Chicken Salad. My burger was juicy and very flavorful. The sauce on it was really good and the fries were fresh. I tried the French Dip and OMG... it is amazing! The salad was also great, from what I was told. The only complaint about the salad was that the sauce on the chicken was just a little too salty. The waiter we had was really nice and attentive. He recommended the burger over the chicken sandwich. I appreciate a waiter who's honest about what he thinks is better. They have a nice menu with lots of very unique dishes to choose from. It's so worth dining at Bazille from my experience. read more

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Disappointed today in the food at this place. Ordered the tomato basil soup which was fantastic and was excited to get the lamb Mezze special which was 3 different lambs. Lamb slider which was good but the kofta was raw and the meatball was not heated through. Hubby had the crab, mango salad which he said was a solid 3 of 5. The servers and staff were very nice and adjusted the check to accommodate me sending back the dish. Views of SoNo are excellent. We will try them again in the future. read more

Bazille at Nordstrom - Lamb Mezze - New American Near Me - Norwalk, Connecticut

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I know they haven't been open long and are still working through the kinks (plus they were super swamped on this rainy gray day) so this review is for the food mainly. Crab bisque is divine - I don't usually care for asiago but it was baked in the accompanying crouton and was a delight when dipped into the luxurious bisque. The little gem lettuce could have been chopped a bit more in my salad but I loved the homemade dressing and the amount provided, crispy croutons and of course the requisite anchovy!! Throw in some deep fried capers and that would be perfection. Forgot what was in my cocktail but it was vodka based and a bit fruity but definitely not skimping on the liquor - Delish! Definitely coming back to try more of the tasty offerings on the menu - thanks Nordstrom! read more

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The food in this restaurant is always good. The quality is top notch. The ingredients are always fresh. The food is cooked perfectly. That herb sauce that comes w the calamari is amazing. What a great way to complete that dish. The burger is great! Comes with a divine kalamata olive dipping sauce -- I am so inspired!! The service is impeccable. Very excited to try the rest of the menu. read more

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First time here, came for a late lunch. I liked the fact that it is basically a full on restaurant with a full bar since most restaurants in Nordstrom don't have that. Given that it was a late lunch the place wasn't too busy but the food did take really long to get and none of us got anything complex, just a couple sandwiches and a salad. So not sure why it took so long. I would say my sandwich was ok the bread was a little too burnt for my liking. The French fries have a strong rosemary seasoning which is good if you really like rosemary for some might be a little too potent. I tried my nephews Mac and cheese which was very watered down but I mean he ate it so I guess it's fine. My other complaint was for the salad they didn't cook the steak to order and given that the customer was pregnant the meat had to be done properly, but the waiter had no problem taking it back and they cooked it a bit longer. So the staff was at least friendly. I mean i know a few people that rave about this place so I wouldn't mind trying it again and trying some of their other items on the menu read more

Bazille at Nordstrom - Roasted turkey club - New American Near Me - Norwalk, Connecticut

The absolute best. Everything here is good. The French dip is exceptional as is the French onion soup but you really can't go wrong. Beautiful views and a friendly staff. Shout out to Bill And Mary! Both are stellar servers. Only criticism is there's definitely a feeling of trying to upsell but I'm sure that's dictated by management or corporate. Really terrific. We now go at least twice a week ;) read more

Well, three times the charm. I went back to Bazille for the third time and I was greeted by Shar and Bianca. Lovely ladies full of charm. I had a cranberry and Prosecco cocktail . it was in a nice flute glass. A terrific way to start of the afternoon. Then I had the Nordstrom burger which is yummy. I ended up with a humongous layered lemon cake with lemon sorbet. As usual they didn't dissapoint. I have to call and buy their coffee and tomato sauce which is definitely going to be yummy. Thanks girls! You re the best! read more

We went to Bazille because the French Dip has been recommended by many. This restaurant is located upstairs by the children's department. It is open and looks out into she store. Some tables have views of a park. It is unadorned and very cafeteria- like. We have been 3-4 times and service is always the same-odd. A very eager manager who is polite and gracious is overseeing a very young, inexperienced waitstaff that looks like they just rolled out of bed or discharged from rehab. Their clothes are disheveled and not super clean. They bring you a bag to place your mask which in 12 months no other establishment has done, nor is it needed. When bringing the food they are wearing gloves and my husband's deviled eggs slid down and clustered to one side of the plate... Which is why they seem inexperienced. However, the food is good. I've never had a better lobster bisque. It has a kick to it. We both agreed that alone was worth the trip. Unfortunately it has not been on the menu since. The French Dip is quite good. Go on the weekend as I think the senior chef is doing the cooking. On a weekday visit the au jus was separated. My daughter and my husband have both had salads. The shrimp cilantro was one and they loved them. No leftovers. Go for the food and try to get a window seat... It's never crowded. read more

Best place to dine at the SoNo Collection! Food is consistently good. I've had the salads with the roasted chicken. Instead of getting stringy, shredded chicken, the salads are topped with a perfectly cooked and seasoned chicken breasts. Brunch options are terrific; my husband loved his sausage and biscuits. Sandwiches are made with fresh ingredients - freshly baked bread, crisp lettuce and flavorful proteins. Kids meals options are great to accommodate picky eaters to more healthy minded families. Service is friendly and professional. We had a lovely conversation with our server, a young Egyptian-American who made us feel comfortable and made our lunch an enjoyable experience. After dining at Pinstripes and Yardhouse with mixed experiences, I can firmly say that Bazille is the best lunch option in terms of quality, value and service. read more

Stopped by for some appetizers and dessert with my family while checking out the new mall. We ordered a Margherita Pizza, Crisp Calamari, Cilantro Lime Chicken Tacos, Heirloom Tomatoes and Burrata, Apple Cobbler and a Warm Chocolate Chip Cookie with Vanilla Bean Gelato. The presentation was nice and I highly recommend the calamari, heirloom tomatoes and burrata and the desserts. read more

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Second try. It's X-mas eve. The kitchen is closed at 4:30 and so is the bar. So what am I to do while I wait for my Xmas presents to be wrapped? Let's not discuss the poor wrapping job! The store is open till 6 pm today read more

Tucked in the back of Nordstrom's, this was a pleasant surprise. Staff was attentive, and food was very good. There is a full bar also. The chicken sandwich was loaded with avocado , lettuce, tomato, bacon and crispy green beans! Delicious ! The French dip was also great, with both sandwiches accompanied by crispy fries and a really delectable olive aoli for dipping. Prices were reasonable , too. Will definitely come back. read more

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I'm something of a geek for niche restaurants, good or bad, and I have a special affinity for the tradition of the centralized department store eatery. It's just a classy and timeless touch you rarely ever see anymore so I was delighted to see them even try the concept. The highlights: Unshockingly, being a substantial portion of a floor at Nordstrom, the decor is quite lovely. Some of the soft furnishings lean a little further into "bland hotel" than exciting restaurant but the custom fixtures, especially the bar are nicely done. I will say the layout forces the bar itself to protrude awkwardly out onto the sales floor and I don't know, I just wasn't much for my scenic view of the men's underwear section. I felt this was more of a Nordstrom merchandising error than a Bazille layout error however. Consider removing the glass barriers and replacing with relevant merchandise displays to both cordon the area and transition softly into sales-- Housewares, some spatulas, what have you. The bar itself seemed competently and contemporarily stocked, their consultant knew their stuff. This didn't seem reflected in the staff however. Nothing was "sold" to me, no mention of the cocktail list and only a passing interesting in whether or not I wanted wine. I tend not to fuss about price but I did notice the patron across from me balk at ordering a house Chardonnay and receiving a $13 pour. I get it, we're in Nordstrom, but the food itself wasn't unreasonably priced. When seeing Yealands' Sauv Blanc also at $13 (about a 30% overcharge) I simply wondered if the sticker shock was intentional to deter excess mall drinking? In fact, the staff overall seemed listless and without direction. I want to be extremely clear-- While I would categorize the service as a hint below mediocre, I don't believe this to be the fault of the waiters/bartenders. When they did interact it was polite and professional. They simply had nothing else to do with only three other patrons at the bar and a completely empty dining room. It's impossible to be engaged in the work when you're bored senseless. The food needs the most help out of any facet of the experience. The menu almost seemed like it wanted to be small plates or tapas focused which is a brilliant idea for a quick serve, retail centered operation. But there wasn't enough variety in that segment of the menu to really sell it. I wound up "playing it safe" by ordering Steak Frites which was priced extremely fairly at around $25. Then I saw why. Noticeably undersized portions of totally underwhelming product. I'll grant Steak Frites is typically a smaller, cheaper cut of beef but this was perhaps a four ounce filet, maximum, of something unidentified (I'd guess tenderloin?) accompanied by about a quarter of a potato worth of shoestring fries and a small molehill of baby arugula. While the steak was seasoned very nicely and cooked to my spec, it would only have been "enough" had there been more substance in the sides. The mid-cold, limpid fries of McDonald's quality and almost baffling pile of overdressed arugula just didn't cut it. By the by, hosing down a single green in dressing does not a salad make, fellas. I went in not particularly hungry and I very rarely order beyond my initial meal but I was simply not satisfied so, while still seated and reading other yelp reviews, I ordered a cup of the crab bisque which all other remarks here highly suggest. Again, reasonably priced, slightly under portioned, but certainly more attractively plated than the steak with a nice cheese toast lain on top. Unfortunately, while the flavors and construction suggested what could have been a great soup, its inedible saltiness killed it in the cradle. I am a salt guy, believe me, so for me to say it's overboard means it would be enough to induce a stroke in a normal human. This implied to me that the soup was not particularly fresh, perhaps going unsold two days or more slowly reducing in a baine-marie. Even if fresh and simply over salted, either way nobody bothered to taste before service. In short-- I hit them on a bad night, clearly. I walked away believing that my experience was atypical and a circumstance of the overall blah atmosphere of the evening itself. The impossible to hide flaws in the menu are more damning but I think the bottom line is, if you go in expecting a top tier dining experience, the letdown is your own damn fault. It is firmly a Nordstrom with a restaurant rather than a Bazille that happens to be in a Nordstrom, get it? And with that in mind, it's passably inoffensive. read more

Delicious fresh ingredients and a menu that was versatile and interesting. We sat down in a booth near the windows and our server was knowledgeable, friendly and efficient. Prices are on steep side for a lunch menu in a mall department store, but all the same, I would eat there again. They make a great Bloody Mary and the Asian salad was a perfect choice for midday dining. They even have a kids menu here, which had some nice options (my daughter's grilled cheese was quite tempting). read more

I really liked this restaurant offering from Nordstrom. First time eating here and I'll definitely return. French Dip was incredibly tender and the fries were nice and crispy. The fish and chips was also delicious with the right amount of crunch everywhere! The side salad with the corn that accompanied the fish and chips was also great! Lastly, there's a nice view of the water from the window seats! Nice place! read more

Fantastic lunch! DJ and I went to Nordstrom when the SONO mall opened to check it out and saw this really cool looking restaurant space. We went back today to have lunch and loved it. We shared the bacon maple deviled eggs which were fantastic. DJ googled the recipe and swears he'll make it for us. I had the chicken sandwich and DJ had the gnocchi duck ragu with lentils. Both were excellent. Btw, we first got there no window seats were available, however one opened up and they asked if we wanted to move - no problem . Appreciate the good service! read more

Bazille at Nordstrom - Nordstrom! Peter and DJ at lunch in the restaurant at Nordstrom SONO In Norwalk. Pretty nice! - New American Near Me - Norwalk, Connecticut

We've been coming since opening week and enjoy the food very much. All the food is made to order so it's fresh and the portions are the right size. The pizzas are very good and tasty and we love the haddock and fries. The salads are all tasty- I love the shrimp, the chicken, the salmon, all excellent and good portions. You do wait for your food and I would recommend putting out some bread, breadsticks, veggies, something to tide hungry people over. It's also good that you can put your name on the list and go shopping until they text you .. hate just standing around and waiting for nothing. Coffee is excellent and desserts are not bad. Enjoy eating here very much! read more

I came in here as a group of 4 towards the tail end of dinner, so the restaurant was mostly empty. We were promptly seated, but just getting our waters and lemonades took quite a while. I ordered the southwest chicken sandwich with fries. The sandwich came almost burnt on some portions of the chicken, but overall was pretty good. The portion size seemed a bit small compared to most comparable restaurants. I left still feeling a bit hungry. Bottom line - the food was pretty good, but service is a bit slow and portions too small for the price. It's worthwhile if you're in the mall and don't feel like driving elsewhere. read more

Bazille at Nordstrom - Southwest chicken sandwich - New American Near Me - Norwalk, Connecticut

The food was very good; I hope we are able to get a table by the window next time. I had a salad and my daughter had a plant based burger.

Hidden gem, excellent food. Calamari for the appetizee literally whet the appetite for the main dishes - wild salmon saffron and also something called lime grilled shrimp salad - it was super great. nice window seat over some body of water that was decent. no room for dessert though, we ate every thing read more

Finally vaccinated - and hungry - we came up from Manhattan to eat at Bazille, and to see the new Nordstrom. We're glad we did. Besides the beautiful weather, the food here was amazing. Everything we tried was perfectly prepared, including the deliciously indulgent crab bisque soup! We loved, loved the Halibut & Chips. Incredible. Of course, we consumed the creme brûlée. Yum! This restaurant has an air of refinement and sophistication like its sister restaurant downtown on W.57th Street. Here, Bazille is set inside a really nice new store, with really nice outdoor views. The bar area alone should be a great after work Happy Hour, or weekend scene. We were well looked after by very knowledgeable servers, thanks to Enrique. And we were impressed by a talented and skilled kitchen that knows its stuff, thanks to Sous-Chef Patrick. For others wanting to venture outdoors this spring, we strongly recommend Bazille! We intend a return ourselves. read more

Worst place ever food under cooked two Ants my son got sick husband got sick never again

Ok. We have been here for 1 hour. No food. We were told if u order a pizza it will be quick but everything else is going to take some time.... every table by us is furious as no one has food... I feel bad for the server, this is a colossal mess..... read more

Love the view. Love the mall and food here. With few exceptions, the waiter was awful. Due to the high profile of the area and we had a great service here before, but not yesterday. It took him 10 minutes to have water on our table. Pizza was amazing and tacos was great, but our server was not in a good mood. However, We should respect each other fairly specially my family is Spanish. The waiter is also Latino. My main reason of his unfriendly service maybe he thinks that Hispanic culture does not tip very well? His service was mediocre, appeared inexperienced and abrupt, not at all friendly and cheerful, however, we come here all the time since the beginning as it's our close by mall, but if I don't live nearby I'd never come here regardless of the view. We are not coming back. read more

You'd expect service and a great experience from Nordstrom. Not the case here. Sat down today (Sunday), waited 15 mins just to be greeted by someone. Took another 10 mins to get water no silverware on the table. The bar tender was our waiter.... strange.. 45 mins later we get our meal. Step it up Nordstrom read more

The service was Great. The food was amazing. Must try the crab bisque. Caesar salad excellent. Lobster Mac and Cheese was over the top..so good. And for dessert the deep dish sugar cookie with pistascio gelato is a must. read more

Everyone here is friendly and welcoming! From the front desk to our wonderful waiter, Max, everything is terrific! The menu has a wide and appealing variety of items that will please any taste. Food is very good and attractively presented. Try it! read more

It was my first time coming to a Bazille and i can say i was shocked of how amazing this place is! The food was outstanding and our server, Megan, was brilliant! My family and I sat laughing with her and she was making so many funny jokes! I highly recommend coming here for some amazing food and drinks! read more

Fantastic! had lunch and everything was delicious! Also, the service was impeccable! Our waiter Enrique was profesional, polite and very attentive. I will go back !! read more

This restaurant was amazing!! Conveniently located in one of my favorite stores, Nordstrom. My sister and bro in law came here and had impeccable food and service. When we went back to SONO mall they recommended we try Bazille and we were not disappointed. Enrique served us with excellence. The food and drinks were soooo good and well seasoned. The GM was even nice enough to check on us. This is definitely going to be a new go-to spot for me and my friends whenever I'm there. read more

I have been coming to this restaurant since it opened and I am so happy that I did. My favorite server is John, a young gentleman who is always ready to give recommendations and be helpful to any group. He recommended my favorite dish, the cilantro lime shrimp. He is always on his toes no matter how busy. It is a great place to come and I can't wait to go again this weekend! read more

Great service. Awesome food and beverage. Friendly staff. Sally and Jessica are a great team.

I'm not sure how every time I go there is some different issue or new restriction. I am very well aware of the covid guidelines for restaurants and make sure to be compliant of all of these regulations. I was here a couple months ago with my husband. We sat at the bar and split a club sandwich and I had a cup of soup. My husband had a beer and I had a glass of wine. No issues. Today my daughter and I had been shopping and decided to get a light bite to eat. At 4 pm we wanted to sit at the bat get a glass of wine and a couple appetizers. I was told bar was closed as no bartender but we could sit at a table and order and get a drink and food. We sat down and were the only customers there. Waiter came over gave us menus and water. We wanted to split the crab salad and each have a glass of wine. I was told we couldn't do that and we each needed to order food. I then said I would have a cup of soup. He again said I couldn't do that. I was a bit shocked as I have gone to restaurants and been able to order an appetizer or salad and a glass of wine. I asked to speak to the manager and someone from the kitchen came out and asked what we were ordering which I told her and she said that was fine. We waited and a few minutes later a gentleman came up didn't introduce himself and said we couldn't have what we ordered because it wasn't following guidelines. That we needed to both order full meals. I stated that was absurd and I understand the guideline to eat if you want a drink as we both were going to do but he was rude and insisted that wasn't. It was embarrassing and disappointing to say the least. We had three different people tell us different things. I certainly wasn't looking to break any covid rules or restrictions, but to have three different employees tell us different things was embarrassing read more

It was my second time coming here, and I was yet again nothing less than impressed. We were seated right away with a great view. Our server promptly asked what our water preference was. He hooked us up with very nice and refreshing mimosa. Nate was amazing. He suggested soup of the day and clam chowder was amazing. My wife had French onion soup and she loved it too. Chicken caesar (my absolute favorite), Everything was amazing, our server was extremely attentive to our needs. Overall a lovely experience. read more

I was looking forward to having a Nordstrom in the area and have tried out Bazille two times since the opening. The only positive about this restaurant is that it's the only place other than a pretzel shop to eat something at the new SoNo Mall. By average restaurant standards, this place is a joke. By Nordstrom standards, Bazille at Sono is an embarrassment. Having "dined" here twice it is clear an effective management team has not been put in place. The waitstaff lack the very basics of good customer service and the kitchen staff seem unable to keep up with even low demand on the kitchen. My first visit was on 11/27/19. I took 3 teenage girls for a late lunch arriving around 2:45 having toured the new mall. The Girls ordered French Dip sandwiches and I ordered the WARM ASIAN GLAZED CHICKEN salad. Our waiter initially seemed to be making an effort but his odd mannerisms and faux-familiar banter were disarming and strange. The service was slow. Beverages were offered and it seemed to take an exceptionally long time to take the meal orders. Once the orders were taken, the lengthy wait began. As our waiter buzzed about, he never once mentioned a delay or apologized for the unusually long wait. We arrived quite hungry and the slow service was frustrating. The food came out after about 45 minutes from our arrival at Bazille. The girl's sandwiches were enjoyed but the chicken on my salad was covered in a sauce that was so salty it literally hurt my tongue to taste it. I can't even imagine how one produces a sauce that high in salt content. Having waited so long, and wanting to carry on with my day, I did not complain and just ate around the salty chicken. My second, and final visit was on 12/22/19. Having spent the afternoon trying to finish up a bit of holiday shopping, I again found myself looking for a bite to eat at the Sono mall and settled on the only show in town, Bazille. I approached the unstaffed reception station and picked up a menu, noting the restaurant was not very busy and imagined I'd be able to get a bite quickly. Two gentlemen approached looking for a table and the team greeted the gentlemen, offered them a table and ignored me despite my arriving and standing there before they'd arrived. A few minutes later I asked the team member if I should seat myself or wait to be seated. She offered to seat me and placed me off to the side in front of the kitchen (under the windows into the kitchen). I sat for quite a while reviewing the menu and watched wait staff and bus staff rush about the area, ignoring my presence at a table. Most buzzed by with their eyes to the ground, breaking the basic customer service rule of making eye contact with customers in your area and acknowledging their presence. This went on for quite some time and I gathered my menus to leave. I began handing them to the very nice lady at the reception area when she asked if I'd changed my mind. I explained my experience above and she quickly offered to seat me, take my order and ensure it was processed quickly. The crab salad I ordered this time was the opposite of the previous one and almost flavorless. The kind lady at reception was trying very hard to correct a customer service issue that should never have occurred and she should be commended for that. However, my impression of this establishment as a whole is very poor and I will not be returning. I will pack a snack in the future rather than get stuck looking for a bite to eat at SoNo mall. It's a shame really because Nordstrom is known for its high quality and outstanding customer service. read more