Brought in a defective cable and they cheerfully replaced it with an up grade . So chillread more

We had looked at the website before visiting the store. The item was listed in aisle 7. It was,…read morein fact, located in aisle 1. When I asked for help finding the item, the worker hovered staring right at us until we made a decision. With different brands/options, we were looking to shop around, but with someone right there staring at you, it's kinda hard to review all the info and compare prices to other places online. Had I known he was going to hover, I would've never asked for help. We ended up overpaying for something cheaper nearby. I'm not sure I'll be back.

Fantastic, old school fastener and hardware store, and one I wish I'd heard of sooner!…read more Had not one but two occasions to shop here and I was not disappointed on either trip. Whether I needed 5/8" grade 8 bolts to mount a monster vise to my work bench or 8/32" filister head machine screws for a 1948 bench grinder, these guys pretty much have it all. The owners are super helpful, friendly and just all around great people. I'm looking forward to giving them more business, and highly recommend them to anyone looking for fasteners, especially over the big box and hardware chain stores.

Great store but the big guy that works there needs a few lessons in customer service, and for that…read morereason, I will no longer shop there.

They were very awesome to talk to even when you are shy. Most of the stuff don't have prices so you…read moredo have to ask for them. If you think it's a good deal just do some research on online before buying. Other than that it's worth it to check the selection they got

Have purchased many tools and other things at this location in the past. Very nice people and some…read morevery good deals and prices, its well worth taking a look!!

This hardware store has always been our go to when we need things like nuts, bolts, act filters,…read morekeys. The totally support small business over big box when I can. Especially how the big box retailers seem to get political now a days. I was in need of a couple keys and a new ac filter. I go online and the google listing says they open at 8. Perfect. Get my kid dressed and arrive at 8:34 to find they are closed. I get out to see what he posted store hours are and the sign also says 8. While I am there another individual walks up also needing hardware. I see the Yelp listing says they open at 7! It's fine if they open later but tell people. Change your sign. Change your google listing. I live very close to Lowes, I made a special trip to support your local business. Not only did I waste my time, I wasted my gas and you lost out on 2 sales that I know of.

Boo. Hours listed show open hour of 7:00am. It's 8:15am and store is closed. Update your hours…read moreonline!! Chose to support local business despite living closer to Lowe's. This is the third time this has happened to me here. Lame.

Easy place to shop and bonus because my dog can join me. I docked a star because the pick up locker…read morewas so difficult. It said to scan my barcode, but it would not scan. I got my items and my mini toolbox fit in their locker.

this place is horrible. i asked the blonde for with glasses if they water these plants and she…read moresneakilyy replied "we do now . not today though we have too many." okay so don't sell plants just to have the dying in your store you're lucky i bought the one i did because i felt bad for it. genuinely horrible staff all around every time i go in. first time i went in they were having a manager meeting right in front of the plants in my way. go to the back of your office that's what they are for. if you're gonna do meetings in front of your plant area you should at least take the time and water them. here are photos as proof you lied and don't care about plants nor telling the truth. never buy from these crooks lol.

My wife came in ith me for Chrismas light replacements. Several employees and I greeted…read more "Wow, they all know you." Why is that? The hours I spend here. Items I search for. Smiles and trusting info shared with me over 24 years. Knowledgeable staff. We have created some great, creative, fixes. Selection of goods - lots of stuff. Christmas Lights

If I could give ZERO stars I would. My second time coming here. I had an electronic gift card it…read morehas a barcode on it, "oh we can't scan it we have to manually enter it. I had problems with them and the electronic gift card months ago, the young lady figured it out and it went through fine. $20 gift card, had remaining balance tried to use today for some minor screws & nuts for a project. The cashier called the manager Diego up. He is dialing some number that didn't respond. I'm in there 20 plus minutes for them to try and figure it out. The gift card system they punch in I said sir the young lady did that last time it didn't work. She did a scan and entered the pin it went through. I'm getting ticked off and the young cashier dark brown or black hair starts laughing. Yup I'm out of here. The only compliment I have is for Jose he was kind and helpful. I'm I'll do formal corporate complaint later. I don't shop here usually cause they have always been over priced but the service and technology of making it simple in 2025, this ace doesn't have it. Normally go to Home Depot and Harbor Freight. Being a Jerk laughing girl isn't easy but someone has to do it and you did.

I went in to do a return of a tool that was already open. I was told that I couldn't return it, I…read morecouldn't get a word out and explain my situation to the manager when he told me, no returns. He even told me that if I was using it correctly, then it would've gotten the job done. Then dismissed me. The young girl at the counter had to apologize on his behalf. His name is Felix. My family and I will not be returning to support this store.

I was able to find what I needed after searching online for other competitor stores. The staff was…read morevery friendly. And what I needed was definitely cheaper buying it here then at other places.

Wow! I purchased two shoe cabinets from this auction house, I went to pick them up waited in the…read moreoffice where no-one was there to check you in, for 10 minutes. Finally Emma Gonzales, comes in doesn't acknowledge us at first then takes are bidder number. We then ask how long do you think it will be. She tells us she has no idea and just go sit down outside (100 degrees outside), and wait to be called. Rude, but we did it, there were several others waiting for their items as well. Three of them had already been waiting for more than 20 minutes. After being there for 30 minutes we call the corporate office to complain. My Husband is a disabled vet and was beginning to feel ill. at this time there were about 15-20 people waiting and I could not get a hold of any of the employees to tell them we had to leave. We called corporate again and explained the situation, they told us to reach out to the owner, that they would try and help us but we needed to do that first. This place is open 8-2 and if your item/s are not brought out they close and it's just to bad. Well I texted the two people on the web site, Emma being one of them. Told them the situation, she says " you are the ones that called corporate , right?) , not let see what I can do to fix the situation. She then tells me one of my items has been misplaced and they will offer a refund on that one. I was told I could pick up my other item the following day. I reassured her I would do that. You would think that she would ensure it was ready to be picked, it wasn't and we waited for her to finish typing for another five minutes, before even looking up at us. Again just rude. We picked up our item, took it home, and it is not the correct item! For the love of God! Why is this so hard for her to figure out! I sent multiple photos and told her I wanted a complete refund, and she could come pick it up. I was not going to drive down there for a third time. My time is valuable and I was fair about everything. She messaged back and said no you return or no refund. At this point I'm going to eat the loss but I will post as many reviews as possible, I don't want anyone else to be treated so badly. Just a side note ; when reaching out to corporate they did state they have had numerous complaints about this auction house and they were probably going to discontinue allowing them to use Local Auctions Platform. I sure hope the do!

BE WARNED - They sell faulty products and make you waste gas to return them. The lady who i spoke…read morewith was also very rude.