Went shopping at the garden center on May 28, and accidentally locked my keys and phone in the trunk. HD employees April, Jay, John and Jeannette were kind enough to help me out and even called a locksmith on my behalf. John and Jay managed to get the door to open before he arrived, saving me a great deal of time and money. And in 90 degree heat! I can't thank ya'll enough for going above and beyond the call of duty. read more

Shopped- 6.14.26: Customer service: -1 Dear Management PLEASE retrain Robert who was working in lumber. His customer service is HORRIBLE! I asked a young employee for help but he seemed to be new so he walked up the isle to Robert to ask for help. Robert yells "what do you want?!" The kid says something & Robert says "go help her, I'm busy" as he's NOT helping anyone. Then he tells the kid "go get someone else to help her. What does she want?!" ALL this as I'm standing at the end of the isle where I could clearly hear him & his LOUD refusal to help the kid help me. He FINALLY walks over & I tell him to not speak to the kid like that in front of customers & that the way he was talking to him & about me was rude and not good customer service. Robert says "okay, yeah let's just find what you need." AVOID ROBERT at all costs! And if they have several Robert's there, well he ruined it for them all. He's rude and unprofessional. read more

Came in for tubs and left with them. I swear the self check out people act as if everyone is stealing they were super rude to me when I went to leave they stopped playing in their phone once I was near the door to literally grab me and go "HEY I need to look in those" and I bluntly informed him he should've when I was checking out and stayed off his Snapchat and informed him if he grabs me again like that I will have to contact police to escalate the situation. read more

The Home Depot - Tools - Nurseries & Gardening Near Me - Glendale, Arizona

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I had a large list of renovation items I needed to get and Noah, in the Flooring Dept of Store # 0405 was AMAZING! He was absolutely courteous, professional and knowledgeable. He single handedly took care of 4 separate customers very efficiently and remained positive and motivated through out it all, making every one feel important and a priority. When the printer had technical issues he went through a multitude of troubleshooting efforts until he fixed it. He worked with me going through my list of items I needed ordered and delivered and he did it with a smile and positive attitude. He has great work ethic and is an amazing asset to Home Depot. THANK YOU Noah, You're AWESOME!! Sincerely, Robb Semper Fi read more

This place is usually our go to Home Depot. Everyone is friendly and knowledgeable. There have been a few times when they've been out of things we needed, especially in the garden section. I think the cost of most things here is comparable or better than other stores. read more

Rafaella from Check Out is awesome! I had brought some Sterilite totes to the front and I shared that they were missing lids. She verified that the bins were supposed to come with lids, then swiftly collaborated with management to figure out the best course of action. AM Mark offered guidance and shortly after, we were heading back to Check Out for final transaction. It was refreshing to experience the amount of support Rafaella provided! Although I reside in Chandler, I may be convinced to make more trips back to this location. Keep up the great work! read more

Ordered a washer online received it first time using it and the noisiest washer ever. Called to let them know something was wrong with washer same day it was delivered so in the time frame They said would send a replacement. Now they are holding extra payment on bank card, which makes no sense! Just getting a replacement WHY would you hold money on bank card? Be careful when ordering anything from Home Depot read more

This is my home store, the crew here is so great and polite. Shout out to Matt for helping me load my truck as he saw me walking out with a big order. read more

We ordered a stove and refrigerator to be delivered to our home 3 days after purchase. We put our stove out for bulk pick up the morning of the second delivery date. They changed the delivery date a third time that afternoon. We didn't have a stove for 5 days. We waited for a delivery time on the 3rd date. We didn't receive one. We called to see what time and they said they tried to call us to tell us they couldn't find the refrigerator in the warehouse so it wouldn't be delivered. They claimed the voicemail box was full. It wasn't. We're cancelling our order and going to Lowe's or Spencer's. The worst experience we've ever had. You would think Home Depot could do better. read more

Was on hold forever. Just to ask about a delivery charge for appliances. Asked to talk to a manager apparently none of them are available either. Just curious who is working there? read more

I have been going to this HD for about 14yrs now and in that time ONLY 2 associates have saked if I needed help. When looking for help there NOONE there to help you. All the associates walk around and seem to be looking for a place to hide from customers. By far the worst HD I have ever walked into. Now to make matters worse I ordered online and HD sent the wrong merchandise. After calling it in to customers service, I was told that the item was out of stock. So an associate decided to send me the wrong merchandise thinking I would be OK with what ever they send to me. No I'm not! Now I will cancel my pro card and never set foot in a HD again. LOWES HERE I COME ! read more

Very rude management I wish I would gotten his name, I was in on 9-25-25 about 6:30pm I needed new locks and doorknobs for my new doors the person that rekeys was on an hour lunch and no manger in the store knew how to rekey that's very unacceptable I was told by that manager that rekeying was a courtesy so I took that as we really didn't have to do this for me or did he want to do this for me? I had $200 worth of merchandise you guys did not get my business and will not again because this isn't the first time it happened. This is the second time. read more

Very wonderful Home Depot one of my favorite by far the employees are very nice and welcoming and always willing to help and they always have what I need in stock! :)) read more

The Home Depot - Home Depot section - Nurseries & Gardening Near Me - Glendale, Arizona

Horrible customer service. I spent 45 minutes trying to get a 1/8 inch piece of cable cut. Ridiculous. They paged help to the isle 6 times. One guy finally came and could find anything to cut it with so he said he'd call someone else. He disappeared and no one came. We took the roll to hardware tool area and no one there to help. A cashier paged someone to tools to see if they could cut it. No one showed. We asked cashier if they could use cutters off the shelf to make the 2 second cut , nope. I finally pushed my cart with $100 worth of stuff to the cashier and told him we were leaving after wasting an hour of my time in that store , going to Lowe's to get service. read more

This location is super trash . The manager was totally rude and turn out he was just a sales rep .

Cal is amazing!!! I'm so glad he was the one to help! Very kind and knowledgeable. I went in not sure of what kind of washer dryer I wanted and he took the time to explain everything. read more

Years ago, Home Depot hired trades people who worked in each section based their trade. Not only did they know the material but the application I was using it for. I always got tips from them, that made the installation much easier. Most of that is lost with today's employees who walk away from you to avoid contact. Many times you seek assistance.in the productjj Hari read more

Whoever was working the return counter today 3/11/2021 @ approx 1:20pm was rude, no people skills, and not the least bit helpful. She did not even make an attempt to take my return for an item that I purchased with an entire kitchen appliance purchase. I provided a receipt and told her it was also on my card. She asked me to swipe my card so I did. I asked which way does the stripe need to be and just kind of stared at me and eventually told me to just swipe it. So I swiped my card. She said the item wasn't popping up and was getting ready to just walk away from the register and thought I was just going to accept that it wasn't there. I said well it should be there, and I have the receipt look it's right here and I pointed to where the item was listed on the receipt. She didn't scan the receipt and scan the item once more and continue to tell me that the item was not there. Even though the item was clearly listed on the receipt I had provided. She told me the item was only ringing up for one cent and could not return it. She did not apologize or say sorry about this etc. Absolutely no customer service skills. And I have had nothing but issue after issue since purchasing my kitchen appliance package here at this Home Depot. I made the purchase back in November and lost several days of work due to having to reschedule delivery dates after being told time and time again that I wouldn't need to reschedule. The installation I paid for was not done correctly and they did not install my dishwasher and I had to do it myself. In doing so, I realized I did not need the power cord the told me I absolutely needed upon preach song everything back in November. I tried returning that power cord today and apparently she could not find the item that was clearly listed on the receipt. read more

The Home Depot - Receipt clearly showing dishwasher power cord. - Nurseries & Gardening Near Me - Glendale, Arizona

Helpful and friendly! I needed 2 more dowels cut, and behold, the young man who helped me the last time was at the cutting station ready to help me with my dowels. Christian remembered me from last week and cheerfully assisted me. At the cashier's, the check-out lady was warm and hospitable. I am a total fan! read more

The Home Depot - Christian helps with plumbing supplies - Nurseries & Gardening Near Me - Glendale, Arizona

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The worst and most unprofessional floor installation i have ever seen installed in my life! My 80 year old mother had the worst floor installation experience dine by Home Depots so called contractors. Take a look at the pictures which show how these clear amateurs install flooring. First off to hide their uneven cutting along the edges the installer put down molding but because they are so lazy they put down white molding and didn't even bother to match the color of the flooring or the oak color of the cabinetry above the flooring! In addition they did not bother to remove the old baseboard prior to laying down the flooring and just added additional molding next to the old baseboard! Who does this crap.... i will tell you who untrained immigrants who barely speak englush and just slap down a crappy job and expect to get paid by Home Depot probably because they give them a bargain basement price to become a Home Depot' sub-contracting company! The installer then advised my 80 year old mother he would leave her some touch up paint to get on her hands and knees and paint/touch up to paint and match the white molding to the oak cabinetry! Isn't that were we're paying Home Depot for is to professionally install it properly?? What is the point of Having an 80-year-old woman pay a professional installer and have them tell her she needs to finish the job! Making forPaying for a Home Depot installation Absolutely POINTLESS! If I did not live in another state I would take this directly up with Home Depot but at this point I'm thoroughly appalled and ultimately dissatisfied with their installation and practices! They deserve no stars whatsoever read more

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We are in the middle of a pandemic nobody is wearing a mask in the store, just a few. They said it's not mandatory. If you value your life and want to not get sick, stay away from this store. I will never go back here. I have spent thousands of dollars here but I will find what I need elsewhere. By the way, the manager said it isn't mandatory it's their choice. STAY SAFE. read more

This location has a lot of really good deals. I came here to buy a couple of barbecue grills because he wanted to do a little barbecue with my friends and family over the next weekend. But when I got here they have really good specials on water heaters swell. The water heater inside my Stepmother's house is actually going out the fact that they had a really good deal and I really get to Ceylon water secrecy or something that I appreciate read more

The Home Depot - Good deal - Nurseries & Gardening Near Me - Glendale, Arizona

Here are the facts for order WM16450967: I ordered online Aug 30, 2020 for in-store PU. Estimated ready date when I ordered was Oct 19th. On Sept 30, while I was already at work for 2 hours, I receive an email thanking me for picking up my order. I call the customer service # on the website, I was told Andrew from the store would call me back. That was 24 hours ago, still no call. I used online chat to find out whats going on. I was told that sometimes the stores miss sending the "ready for PU" email, but I should be able to go PU anyway. I tweet Home Depot asking if someone there could actually update me on my order status. Again, 24 hours later, no response. So...sounds like they gave my order to someone else and my only recourse is to dispute it with my credit card. read more

On April 24th I went to shop. I parked near the nursery and went inside. Suddenly there was wind and i heard a loud bang (this happened with me being there minutes). I go out and see that there were the green water tanks rolling around and my car had been hit. I was told by mike and another manager that my car was going to be fixed by home depot and it was their fault. Turns out HOME DEPOT is claiming act of nature. The water tanks were not secured and still are not til this day. They could have killed me and my unborn child as i'm 6 months pregnant but claim it was an act of nature. PURE Negligence. I spoke to Thomas twice who had never called me back after promising to do so. I will NEVER shop at Home Depot again. Should note: Another home depot has their tanks strapped and secured. read more

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Fricken unbelievable, I ordered 2 space heaters on Dec. 6,2019. Estimated delivery date was for 12-10-19. Never got any updates on if it was showing up on that date or another date. Today while sitting in my living room with the door open, something makes a loud noise at my front door. OnTrac Delivery service that they use threw the box 3 feet from the door. I jumped up so fast, but the person that brought it up did not even speak or ring the door bell, they just threw the box and walked away so dang fast. So fast I couldn't see if it was a guy or a girl. After being thrown to the ground, Home Depot I sure hope the heating elements didn't get hurt. Home Depot, really use FedEx or UPS, so things get to the customers without the items being thrown here to there. read more

What's the deal with Joel, the Jerk, in the customer service department for Penske Truck Rental in your West Peoria Avenue store? He might be better suited to something besides customer service. I attempted to return a Penske Truck that I had rented on a move from Oregon to Arizona. "WHERE IS YOUR PINK PAPER!!!" Joel demanded. "What pink paper?", I answered. It was in the glove department of my car, and I had forgotten that I put it there. This went on for awhile, back and forth, with Joel demanding the pink paper, or "YOU WILL BE CHARGED EVERY DAY UNTIL YOU FIND IT!!!" There was no middle ground with him. We had to leave, because I did not have "THE PINK PAPER!!!" I was going to be continuously charged until I produced "THE PINK PAPER!!!" Later on our drive out of Home Depot, Joel called to say that we did not need "THE PINK PAPER!!!". I called Penske Truck Rental in Portland. No, we did not need "THE PINK PAPER!!!", as everything is on the computer. Joel needs help in his profession. He needs training on how to deal with the public. Perhaps psychological help, because in my opinion, he does 1) not like women, 2) does not like senior citizens and 3) likes to bully other people. Perhaps he really does not like people in general, especially people who do not have "THE PINK PAPER!!!!" read more

Be careful of the outdoor displays. I fell because of those pallets of plants. Now I'm recovering from broken bones & surgery. All home depot did was ask my name. Not even an I'm sorry. I have shopped Home Depot for years. No longer. I give them a score of 0. I had to give 1 star due to help system. read more

Absolutely TERRIBLE!!!!! We bought a DeWalt drill set and at home opened it up to paint all over the tools, names written all over it, wrong battery pack and all. We went back to return and get a new one and they were not as helpful as hoped then when we got home with the second one... SAME ISSUE!! Completely used and all messed up. Beyond horrible do not go to this Home Depot it seems they sell anything and are not helpful! read more

I went to home depot back in April and ordered a Whirlpool freezer. They told me because of the covid 19 they could not deliver it until June 29. I got a phone call from Whirlpool on Fri June 26 telling me delivery was rescheduled for Sept 26. THIS WAS NOT HOME DEPOT'S FAULT, Mike from customer service helped me cancel the order and refunded me full price. He then offered to take $50 off of a smaller Frost King freezer which was very nice if him to do. Mike and Home depot at 59th and Peoria in Glendale are extremely friendly and helpful. This will be where I shop from now on. However I will NEVER buy from Whirlpool. read more

Hit-or-miss with this place always hit-or-miss sometimes good sometimes badd so all given an even rating in the middle because I've had amazing good experience and I've had the worse so here's to an average reading well deserved read more

I had applied and was approved for a Home Depot Card. As I proceeded to make my purchase online in the checkout there were directions to apply for the card. Ugh-it turned into a confusing mess. My husband and son took me to this Home Depot. "Arman" was fantasist. He was very kind and patient. He spent time on the phone with homedepot.com. KUDOS!!! He is outstanding at what he does. He exemplifies what customer service is supposed to be. Thank you so much. read more

So I am updating my original review from 2 stars to 4. Several Home Depot employees have reached out to me to rectify the issues my husband I had with this purchase. Even the new store manager who wasn't even at this store when all of this took place took time out of his day to call. My negative review wasn't about getting something for nothing either. It was about an associate who didn't handle a situation properly. All of the calls and emails I have received have proved to me that as a whole Home Depot does care about the service you receive. And I should not let one bad apple spoil the barrel. read more

Vicky! And Bob the Garden guy. We love them. We have been coming here for years at least 1-2 times weekly and consistently get amazing service every single time! I have no idea why the bad reviews. We love Bob the garden guy his super knowledge of everything plants trees, shrubs, and bushes is superior!! I swear he needs to have his own show. And then there is Vicky she is so fun and as well very knowledgeable about everything. We enjoy coming here where we are greeted by her on many occasions. Home Depot you have two gems here and I consider you very lucky to have them as employees. We also get amazing service from every other staff member we have encountered. Your really rocking it read more

Amazing customer service today from Pete Lavender at the Home Depot #405 @ 59th & Peoria. He not only directed me personally to the item I was looking for, he told me about the Home Depot app and gave me a quick tutorial on how to use it. Also received friendly, efficient customer service from Kimberle at the customer service desk for an item I returned. read more

Terrible service, nobody wants to help you, tell the manager and it goes no where. Really sad they think they are above everyone else. Take my business somewhere else. read more

They literally put the slowest person possible in rentals. Been here trying to return something for 40 minutes but it could take an 1 hour. This is crazy!!! read more

I LOVE this location! Everyone is kind and helpful. I am currently renovating my home, so I go there often. Employees always ask if I need help finding anything. The lines are always quick, so I can usually make it in and out of there in under 10 minutes. read more

Home Depot is great, everything I need. I can't complain, everything you need to build a home.

Zero Rating: These people, once you've contracted for hundreds or even thousands of dollars of material and installation, will provide you a time of delivery of product of 6am to 8pm, and the service desk eg Anthony, will make absolutely no effort to see if there is a way to help, which actually there is. The manager will explain oh it's very complicated and that's why they can't give you a more precise time than 6 am to 8pm. You know what's NOT complicated. NOT picking Home Depot for this type of work EVER AGAIN. And I'm so mad at them I don't want to go home depot for anything else anymore....searching for closest Lowe's. read more

Really friendly staff so far this is my first time here and I will definitely be coming back