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Glendale, AZ

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Los Martinez Home Improvement & Tools

3.7 (10 reviews)
Open • 9:00 am - 5:00 pm
Updated 3 months ago

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LISTED FOR $1...TRIED TO GET ME TO PAY $15 AND IT WAS USED AND FILTHY! BUYER BEWARE

buyer beware! they advertised an item on the fb marketplace for $1...when i got there they said it was $15! and when i objected instantly no one spoke english! they buy this stuff for penies on the dollar and try to sell gor close to retail. the last time i was in an item in their store was listed for $349 and it was selling brand new at home depot for $199...as i said...buyer beware!

Do not shop here. Very bad service.

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Photo of Jon H.
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6 years ago

Helpful 7
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Photo of D B.
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1 year ago

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7 months ago

Helpful 1
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3 years ago

Helpful 0
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Photo of Natali O.
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6 years ago

Helpful 1
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6 years ago

Helpful 2
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3 years ago

wonderful customer service, reliable and affordable products, i will continue shopping here

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5 years ago

Helpful 1
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5 years ago

I would highly recommend to check this place out. Great items and prices.

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5 years ago

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EG Liquidation

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1.8(5 reviews)
1.6 mi

Wow! I purchased two shoe cabinets from this auction house, I went to pick them up waited in the…read moreoffice where no-one was there to check you in, for 10 minutes. Finally Emma Gonzales, comes in doesn't acknowledge us at first then takes are bidder number. We then ask how long do you think it will be. She tells us she has no idea and just go sit down outside (100 degrees outside), and wait to be called. Rude, but we did it, there were several others waiting for their items as well. Three of them had already been waiting for more than 20 minutes. After being there for 30 minutes we call the corporate office to complain. My Husband is a disabled vet and was beginning to feel ill. at this time there were about 15-20 people waiting and I could not get a hold of any of the employees to tell them we had to leave. We called corporate again and explained the situation, they told us to reach out to the owner, that they would try and help us but we needed to do that first. This place is open 8-2 and if your item/s are not brought out they close and it's just to bad. Well I texted the two people on the web site, Emma being one of them. Told them the situation, she says " you are the ones that called corporate , right?) , not let see what I can do to fix the situation. She then tells me one of my items has been misplaced and they will offer a refund on that one. I was told I could pick up my other item the following day. I reassured her I would do that. You would think that she would ensure it was ready to be picked, it wasn't and we waited for her to finish typing for another five minutes, before even looking up at us. Again just rude. We picked up our item, took it home, and it is not the correct item! For the love of God! Why is this so hard for her to figure out! I sent multiple photos and told her I wanted a complete refund, and she could come pick it up. I was not going to drive down there for a third time. My time is valuable and I was fair about everything. She messaged back and said no you return or no refund. At this point I'm going to eat the loss but I will post as many reviews as possible, I don't want anyone else to be treated so badly. Just a side note ; when reaching out to corporate they did state they have had numerous complaints about this auction house and they were probably going to discontinue allowing them to use Local Auctions Platform. I sure hope the do!

BE WARNED - They sell faulty products and make you waste gas to return them. The lady who i spoke…read morewith was also very rude.

The Home Depot

The Home Depot

2.4(48 reviews)
4.6 mi
•$$

The aisles are almost always cluttered when I visit. Shelves are stocked, but the overage just…read morehangs out in the aisles. They do have what I'm looking for at the time of my visit. The staff are friendly and checks in regularly. Accessible parking and entrance.

I'm extremely disappointed with the Home Depot on 75th Ave & McDowell, and honestly I'm tired of…read moregiving chances to a store that clearly doesn't care about its customers. I rely on the Kids Workshop registration because my children are autistic, and picking up the kits is the only way we can participate. We don't do the in‑store building it's too overwhelming. So I register ahead of time, every month, and every other Home Depot has the kits ready and waiting. It's simple. It's respectful. It's how the program is supposed to work. But this location? They never have anything ready. They never honor registration. They shrug, give excuses, and tell you "first come, first serve," even though the website clearly states that registration secures your spot. I'm not asking for anything extra just the kit I registered for. Instead, I get attitude, confusion, and employees who look irritated that I even asked. The customer service here is honestly embarrassing. No one takes ownership. No one apologizes. No one tries to fix the issue. It feels like the employees are just going through the motions and hoping customers will stop asking for help. As a parent who depends on the workshop system, this is beyond frustrating. It's disrespectful and inconsiderate. This store is unorganized, unreliable, and completely lacking in customer care. If you're a parent, especially one with special‑needs children, do yourself a favor and go to literally any other Home Depot. This location does not value your time, your registration, or your family.

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The Home Depot
The Home Depot
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Los Martinez Home Improvement & Tools - hardware - Updated October 2026

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