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    Auto Customs

    4.7 (159 reviews)
    Open • 10:00 am - 6:00 pm

    Services - Auto Customs

    Tire balancing

    Tire installation

    Tire Pressure Monitoring System repair

    Auto Customs Photos

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    Recommended Reviews - Auto Customs

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    Reviews With Photos

    Ian W.

    Switched out OEM rims for Lightspeed ones and the crew at Auto Customs was great. Very professional and friendly. The job was complete on time and I'd go there again. They use the touch-less machine to ensure that there is no damage during the tire installation process.

    Store front
    Ward K.

    I've always been into modifying my vehicles from when I was in high school and I'm not going to stop now. Besides adding a clean sound system, top notch vehicle alarm and tint which is the basics to any ride, adding a nice set of custom rims and tires are the next step. Auto Customs carries all the top name brand rims such as SSR, Work Wheels, and VOSS are just a few of the names they carry. Looking at rims in a catalog or even in pictures doesn't do it justice at times. They actually have physical rims in their showroom to take a look at which is very nice. Proper fit is really crucial when picking out custom rims, and tires. The worst thing you could do is buy rims and tires and they hit your fenders. The professionals at Auto Customs will help you look at three vital areas in helping you get that proper size. The overall diameter so the rim is clear of the brakes, suspension parts, as well as your fenders like I mentioned. Next they check to make sure you will have proper clearance so figuring out the offset and backspace is critical. Last but not least, the proper mounting. They sell these custom pieces that reduces the chance of an imbalance that may result in a vibration in the steering wheel or seat while driving. This is also known as the hub-centric fitment. Now if another shop doesn't do these steps then you better come here and get your rims and tires done right as you might be in for a bad surprise. These guys do everything from rims, tires, suspension, bolt on exhaust, HID lights, wide assortment of accessories to give your ride that personal touch. I trust these guys 100% to make sure my vehicles are set up right! To get some ideas you can check out their IG page at: https://www.instagram.com/autocustoms808/?hl=en Or their FB page at: https://www.facebook.com/autocustoms808/ Or their website at: http://autocustoms808.com/ Jeff, Brandon, and John, thanks for all your patience throughout the years in answering all my questions and for always supplying me with awesome service. Tip: Due to Covid protocols, it is best to call and set up an appointment to come down as they are limiting the amount of people in the shop.

    June K.

    Amazing service. Jons customer service was excellent as he provided information on the rims you want on your vehicle. They did an excellent job and i always get people asking about the rims and how good it looks on the 4runner which i always give them Jons number. Thanks Jr

    Enkei t6s
    Jennie M.

    I was referred to these guys by a friend of mine and they did not disappoint! My first visit was for tires and I had the privilege of working with Jeff. He was patient and took the time to answer my many questions. Brandon is also awesome, very professional and not pushy, when I returned to order wheels. It took less than a week for my wheels to arrive and I booked the installation appointment for the following day. The work was done quickly, in fact, well under the estimated time. They have a lounge area you can relax in with magazines and couches. Waze instructed me to go around the block somewhere so be advised they're in the same driveway as Meg's. Definitely recommend this place!

    Acura MDX
    Dylan K.

    Jeff and Brandon are some of the best car guys I've met here on Oahu. They were polite and professional in helping me pick out a new set of rims for my MDX, making sure that every possible selection was to my liking and was a compatible fit. I chose a particular set of rims, was shipped here in a week, and promptly installed a day later. I couldn't appreciate you guys more. You guys are the best. Mahaloz.

    Store front of shop.
    Jan K.

    Purchased new wheels for my car. Jeff was amazing. Very professional, extremely friendly, shop is super clean, and neat, lots of inventory to select from different wheel packages, the places is a little hard to find it's tucked away in the back. I would definitely use them again for my Wheel needs highly recommend.

    Rohana FX 11 Brushed Bronze
    D.j. M.

    Jeff helped me out from rim and tire selection to install. I had to order my rims and he kept me up to date on shipping and called right after they arrived. Being in the Navy presents many scheduling challenges, but Jeff flexed to work around my schedule and had the best customer service I've experienced since I relocated to Oahu 10 years ago. I highly recommend Jeff and the team at Auto Customs for any and all wheel and tire needs. They can do anything and will work with you to turn your ideas into reality.

    Auto Customs is the REAL DEAL! I wanted to customize my BMW 330i and have it stand out from the rest. I had a bunch of ideas in my head but I wasn't sure what would look good. I knew that I had to go to Auto Customs to bounce ideas off of them. They have helped me in the past and I was always happy with the results. I spoke to Jeff and Brandon and told them that I was looking for a combination of performance and style. They gave me all of the pertinent options that I had in mind. They told me the positives and negatives of the different rim brands, designs and sizes. They also gave me advice on various carbon fiber accessories. I decided on staggered, 19', TSW's in gunmetal with Continental summer tires. I also added a carbon fiber spoiler, side skirts and grille. John and Josh installed all of the parts that I got. I'm really happy with the results! I love the look and feel of my car. They took the "Ultimate driving machine" and made it even better. The turn in's are more responsive and the grip improved. The quality of the installation is second to none. They did all of this at a very reasonable price! Thank you to the Auto Customs team! Brian T.

    TSW Valencia on a 2010 Camaro
    Elmer G.

    I was in the market to buy a new set of wheels for my 2010 Camaro. Let me tell you that this shop is HONEST, PATIENT and RELIABLE. 1. Brandon assisted me with selecting my wheels online. I had a handful of wheels to choose from and he would call the dealer for each one, back and forth. When we came down to a selection, he kept communication with me throughout the sale. 2. Not only did Brandon get me the wheels I wanted but the shop also had the specific tires in stock to go with the new wheels. 3. Upon the installation, they found a scratch on the wheel and made sure I was aware of it. They offered a discount or to wait for another one. This kind of transparency is unmatched! Give that guy Brandon a raise!!!!!

    Without them, my wheels wouldn't be on my car
    Jerry C.

    John and Jeff helped me with everything here when nobody wanted to touch my tesla. They also give really good information and they have really fair prices. Don't hesitate to do business with them for any automotive or wheel and tire needs.

    Before
    Ericson B.

    Disclaimer: Due to Covid-19, a lot of businesses are doing their best to keep afloat while still delivering excellence service. Please take this into consideration with every business you deal with. After a frustrating month of May trying to get my safety check done for my truck, my wifey and I decided to A) either trade my truck in for a more family-friendly, safer vehicle, or B) change the rims (which were 24s) of my truck so that I did not have to worry anymore of not finding a safety check place to pass my truck. We went with option B and during my search for the right shop, it was recommended to me by a mechanic (shout out NT Automotive) to check out Auto Customs. When I went to the shop I was greeted warmly almost immediately. I always appreciate when I am acknowledged as soon as I enter a place of business. I met Jeff and right away he was more than happy to sit down with me and show me some new wheel options. Initially, I wanted a colored rim to match my truck, but when it was discovered that the company no longer made the particular style, I opted for a black-and-chrome finished rim. Jeff helped me out the whole way and even took the liberty of finding rims that would not only look good, but run smoothly without rubbing against the frame (an issue I found annoying with having 24s). He also hooked me up with some really great Toyo tires that had a bit more "meat" or rubber on them than the rubberband ones I had on my 24inch rims. I had a positive experience my first time at the shop. Shipping from the mainland took a while, but that was due to a pair of rims having to come from Florida while the other two were already in Cali. When the rims came in, I was fortunate enough to get an appointment the next day (but DO expect to have a wait because of Covid-19 and the amount of customers Auto Customs deals with daily). They installed the wheels and when they were finished I absolutely loved the new "shoes" on my truck. Auto Customs, thankfully, has a waiting lounge where you can hang out and watch tv while your vehicle gets serviced. Please practice social distancing when waiting in the waiting lounge. Overall, I thought that the service I got from Jeff, Brandon and the rest of the Auto Customs crew was top-notch. They are helpful, patient, and knowledgeable. They are decent as far as pricing is concerned, and I never felt like I was being sold on something. I always felt like I was in control of what I wanted for my truck's rims. I recommend these guys for anyone looking to enhance the look of their wheels. They do other stuff like lifts and off-road but I believe their specialty is custom rims. Go check these guys out!

    Sia H.

    Superior and family auto shop on the Island100% I had a problem with my 26" rim, they saved my day and money. Thank you Jonathan fong Happy customer

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    8 years ago

    Great fast service. Excellent customer service. Great prices. Jon and crew are great. Came here for tires and got a great deal.

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    7 years ago

    Fast, very reasonable prices, efficient and excellent results. How often can you expect that? Highly recommended.

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    13 years ago

    Great service as well as competitive pricing. I'd highly recommend this shop to anyone looking for aftermarket products for your car.

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    11 years ago

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    10 years ago

    Easy to deal with. Fair prices. Informative. I'll update after they install my rims and tires in a week.

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    9 years ago

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    10 years ago

    This was my 3rd shop I visited and they had my tire!! They were nice, professional, and efficient. I would come back for my tire needs.

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    7 years ago

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    Page 3 of 4

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    Review Highlights - Auto Customs

    “Of particular note, is the expert service provided by "Jeff" who took care of me during the whole experience.”

    Mentioned in 53 reviews

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    Neue Auto

    Neue Auto

    (268 reviews)

    super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

    Since your reply is filled with inaccuracies, let me tell what actually happened…read more I brought my car in for a steering issue on my Lexus. I agree that I did take it to a friend's shop first and he checked into the issue. He wasn't able to help because he was going out of town. When I initially contacted Neue Auto, I was told that you fixed all kinds of steering systems. My Lexus has an electronic control unit for the power steering, not a hydraulic one, like most cars. I asked specifically if this is something that you were able to do...when I initially called and when I dropped the car off. That was a SPECIFIC question. Both times I was assured that you were familiar. A whole day went by and no callback. I was told that it would take a few hours to investigate the issue and after repeatedly calling for an update, I was told that at 5pm my car was still being worked on. No callback by 6p so I DROVE down there in my other car only to find the shop locked up. It was the weekend and I did without my car and without any update. I was cool about it and Alvin finally contacted me after I left a message on Monday morning. I was NOT informed that you would not be able to perform the "calibration and [potential] programming." If this was the case and you didn't have the tools to complete the job, why in the world wouldn't I take it straight to Lexus? Let me be clear...you had the car for 3 weeks...THREE Weeks and nothing was being done. Alvin kept telling me he was trying to get in contact with someone at Lexus and get the inside on how to fix it. I got my car out of there because Alvin said you were waiting on someone trying to get a "workaround" for the programming? I have text messages and voicemails about this. Needless to say, the car was unfixed. When I picked up my car, it was FILTHY...there was dirt IN my car and the whole car was dirty. My car is my baby and it has never seen a day that it was that dirty. Alvin pulled the car out and I got in and drove 1/2 a mile before realizing the needle on the gas tank was BELOW "E." I also noticed this huge gash in my dash. That was NOT there before. I went straight to the gas station and had to fill my tank and I called Alvin about the gash. He flat out denied it and went on the defensive. I just threw my hands up and didn't argue. AT NO TIME DID I ASK for any sort of compensation. NONE! I asked for acknowledgement but he just denied it right off. I have the text of that too. I buy local to support, but given your reply, without even having a conversation with me throughout this whole 3 week ordeal, it's clear you have blind loyalty to your workers that allows you to create this false narrative often a customer who just plunked down $2600 for NOTHING. My car was the SAME as when I drove it in. AUWE!! Sidenote: Took my car in to Lexus the following Monday and it was done in 3 days. When I got my car from Neue, I asked for notes on what was done and what else needed to be done. I also asked if they could give me their Lexus contact so that that person could provide any information to the repairman at Lexus. When I picked up my car, the advisor said that the part changed by Neue was unlikely to have been necessary at all. This was a HUGE, EXPENSIVE lesson learned to do my due diligence in competency!

    Anykine Assistance - Ball joint broke off on the road

    Anykine Assistance

    (101 reviews)

    Downtown

    Kaleo recently worked on my family's Kia Sorento and we could not be more grateful for his service…read more This is our primary vehicle for getting to medical appointments, work, church, and taking care of our family's daily needs. Having it repaired correctly and safely meant everything to us. What was supposed to be a repair lasting just a few hours turned into a three-day job because new issues kept coming up. Throughout the entire process, Kaleo remained patient, honest, and committed to doing the job right. I stayed during the repair because I wanted to understand what was being done and he welcomed my questions. He took the time to explain each step and was completely transparent about the work and the challenges he encountered. In addition to providing exceptional service, Kaleo's pricing was fair and affordable. He truly embodies the aloha spirit, treating his customers with kindness, respect, and genuine care. If you are looking for a trustworthy, knowledgeable, affordable, and dependable mobile mechanic, I highly recommend him. We will definitely be calling him again for any future repairs. Mahalo Kaleo for going above and beyond to keep our family safely on the road!

    Didn't do what he said. Wanted money up front before the job was done. And he gave me attitude and…read morecalled me a picky old person when I said I wouldn't pay until the job was done. Wow. I read your response. That is not what you texted to me. You were so rude to me and you could have contacted my daughter to tell her you were running late but you didn't.

    Pearl City Auto Works

    Pearl City Auto Works

    (138 reviews)

    Thank you for replying to me . You guys did what I wanted …read more I made humbug because of the brake fluid that's all . Your service advisor and the young lady that helped me kudos to you guys for doing a great job . And I just wanted to apologize for making humbug, sometimes I get paranoid about things .I just wanted to make sure I find someone i can trust working on my vehicle I hope in the future I can come back and I promise i will not make humbug and just let you guys do what you do no questions asked Thank you .

    First of all, I would like to say the ONLY reason I decided to go with Pearl City Auto Works was…read morebecause they had 5 star reviews. After my experience with them, they deserve a 1 star. If I could I would give them a 0. 2 and a half years ago, I took my car to Pearl City Auto Works for a brake job. It cost me almost $5k to do it. Now they told me I gotta spend another $2400 to fix the same problem. My other half and I talked business with the owner's daughter Shay Nakamura about the situation and asked certain questions and she couldn't give any feedback to the situation at hand. She tried to give me a discount, but I don't think it was enough, considering I know for a fact they are charging me 3-4x the actual cost for the parts and then will eventually get more money back because of the cores. I text the number they text me with explaining my situation and there were no response. 2 phone numbers they text me from I left a text message, no response. That right there shows me that that they have poor communication skills. Communication was done with text. To be honest, I prefer real conversation with a person/company. I believe that they either did a poor job 2 and a half years ago or the quality of parts they used suck!! I got ripped off the first time and they tried to do that again the second time around. NEVER again will I do business with them!!

    Auto Customs - tires - Updated September 2026

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