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    Chance Customs

    4.8 (120 reviews)
    Closed • 10:00 am - 5:00 pm

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    Response time

    40 minutes

    Response rate

    100%

    Services - Chance Customs

    Tire balancing

    Tire installation

    Tire repair

    Chance Customs Photos

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    Recommended Reviews - Chance Customs

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.

    Reviews With Photos

    Mini JCW wheel

    Efficient , courteous, reasonable price . Francis was quick to respond to my quote request to install wheel spacers. Appointment was on schedule and work was done to my satisfaction.

    Francis was awesome. He worked with me throughout the whole process. He gave me an awesome price to install my new suspension. Great communication! I definitely recommend him and I'll be doing business with him in the future.

    Added 2" leveling kit, new rims, tires, TPMS sensor swap, tire balance.
    Zane K.

    Chance did a killah job. All work done in a day, easy, clear and fast communication. I highly recommend you check him out for any work you need done. He made my truck from a 4/10. To an easy 12/10.

    Brandon Y.

    Thank you chance customs for installing my bilstein 5100's. Everyone was really friendly and knowledgeable. The best prices in town. :) Francis and his team was awesome! 5 stars Auryte

    Very happy with my 1997 Porsche 993 Bilstein coilover installation. From the very first time I called and spoke with Francis, I like his candid style and chose him because of 5-Star customer satisfaction rating and competitive pricing. Highly recommended.

    Really fast response, good price and very helpful. I'm definitely coming back to these guys next time.

    Business card
    Gabrielle C.

    My boyfriend came here specifically to buy new tires and get them mounted for brand new rims for his car. Located near ward and across the street from the U-Haul storage place and next to Bliss (Haircut shop) is where you'll find this awesome shop. After messaging about 6 other shops, chance customs stood out from the rest. The best customer service out there from an auto shop. The owner Francis, helps his customers from setting up appointments, answering questions about projects, and giving suggestions from his automotive experience. His super fast and informative responses via yelp and instagram showed us he really cares for his customers and is passionate about his work. My boyfriend Shaun, brought new rims in for a complete new set of tires and after his reccomendation was able to found the perfect fit and ride for the car especially this set of tires are for aftermarket rims with a stretch. Modding your car? THIS SHOP IS WORTH CONTACTING! Afforable tire and labor prices.They finished the mounting and balance for 4 wheels in less then 30 minutes. Thank you Francis for your service and we'll be coming back for more work in the future!

    Wheels/tires still looking great! The time to lessen the gap at Chance Customs is coming.
    Tyson O.

    Francis hooked me up the wheels and tires for my 2017 Prius Prime. Him and his crew went above and beyond when I had a tire rubbing issue. He got me into the right tire size as soon as the next week. My car looks and rides great! Might be back for some coilovers!

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    6 months ago

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    18 days ago

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    28 days ago

    Excellent communication, good pricing and did a good job installing spacers on my truck.

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    1 year ago

    Service was awesome pricing was super reasonable cheaper then everyone else and I will return and recommend to my ohana and friends

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    Francis S.

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    Page 1 of 3

    Ask the Community - Chance Customs

    You guys work on engine mods? Headers/exhaust ecu tuning cold air intake? Supercharger? Along with drop and suspension? Lmk please thank you

    Unfortunately we dont work on engine mods as we specialize in suspension,wheels,tires and brakes

    Do you guys do led headlight installation and do you have them in shop or do I have to buy and bring them in?

    We do unfortunately we don't stock any LED headlights. Most times customers will bring ones they have ordered in and have us handle the installation

    Are you guys able to install Coilovers?

    Yes

    Do you guys do full suspension upgrades? New front and rear coil overs, sway bars, control arms and all that stuff? Want to give my car that nice stance and better handling. I have a 1979 cutlass supreme me with 454 big block Chevy. Thanks!

    Ill look into an option tommorrow between jobs and get back to you asap

    Do you guys install intercoolers?

    Unfortunately no we dont

    Do you guys sell spoilers for a 2011 Honda CR-V?

    Unfortunately no we dont

    I'm looking for someone to install a RC lift kit. Do you guys give quotes on a 2019 Nissan frontier?

    Yes we do

    I'm looking to lower my car possibly 2 inches. Should I get lower springs or coilovers?

    Really depends on of your going for more ride quality or just looks

    Aloha! I'm looking to lift my 1999 ford ranger ( 3 Inch ) , and get new sets of tires , how much do you guys charge?

    2wd or 4wd? What size rims do you currently have?

    Is safety checks still done there? The voicemail on the phone number I was given is full and nobody answers. Any other way to set up an appointment?

    We share the shop with a gentleman that does saftey checks and his number is 8082918627 Russell You can try and come down M,W,F 11a-3p when he is usually in to set that… 

    I have a 2022 4runner and i'm wanting to do an airbag lift. do you guys have that here?

    Unfortunately none of our suspension vendors have a airbag liftkit for your specific vehicle

    I have a 2018Mazda3 Touring need a right rear tire 215/45R18- how much?

    What size tire are you looking for exactly?

    Do install long tube headers?

    Unfortunately no we dont

    I have a 2016 nv 200 mini van and im planning to change rim and tire/upgrade any recomendations, can i get a quote?

    Replied to your message will check options Monday between jobs and get back to you asap

    Do you install tires purchased elsewhere?

    Yes we have

    Do you sell and install rims?

    Yes

    Hi, do you still do safety checks? I tried calling multiple times today but never heard back. I would like to come in tomorrow, please if can!

    Sorry we domt do saftey checks the gentleman we share the shop with does his name is Russell 2918627 you have to contact him to schedule an appointment

    Do you offer Wing Spoiler Installation?

    Sorry no we dont

    Aloha! I just bought a 2021 Silverado 1500 crew cab. I like my stock rims but it's silver..so I'm…

    I messaged your inquiry

    I have a 2018 Honda CRV, I would like a more rugged look, possible bigger tires and a small lift. I know, I know, it's a crv and not a truck, but I like my car and would just like a more rugged look. Can you do it and do you have any pictures?

    Ill have to check some ideas today between jobs and get back to you asap

    View All 28 Questions

    Review Highlights - Chance Customs

    “Francis got me in within a day to mount some 305's that several other places said they couldn't mount.”

    Mentioned in 65 reviews

    Read more highlights

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    DJ's Motorsports - Last date of tire check about 2 months before I purchased new tires from Dino.

    DJ's Motorsports

    (115 reviews)

    I bought two tires from here for my Mercedes a few months ago, and honestly, they're some of the…read morebest tires I've ever purchased. I've tried saving money by going to Discount Tire and other cheaper places, but within a month or two, I'd end up running over something and getting an instant puncture. These two tires have been a completely different experience. They're extremely strong and durable, seriously, they feel like hammer status! They're a little more expensive upfront, but the quality is absolutely worth it because they're built to last and don't feel nearly as fragile as the cheaper tires I've purchased elsewhere. If you're tired of constantly replacing cheap tires and you're ready to actually invest in a quality set that can last, I highly recommend getting your tires from here. Sometimes spending a little more upfront saves you a lot more money and headaches in the long run!

    Did my lift here years ago, also this event happened years ago. (review is very late, but started…read morethinking as I saw ads for them on Facebook regularly, people need to be aware of their practice) apparently they didn't tighten the steering knuckle lower 2 bolts on my Tacoma, clearly before I left I saw a thread sticking out on the lower control arm bolts, didn't say anything as I'd thought they'd honor their work, and thought they possibly even messed up the threads on that bolt that was loose which is why it didn't go all the way in, (as a mechanic I'm not going to touch something I'm afraid will break which would turn to my fault, liability is pretty important in the automotive service industry) they reassured me before I left that everything was perfect even though the skid plate wasn't installed as well until I said something, then within less than 6000 miles down the road and within less than a 6 month period, lower control arm came loose and went straight to the floor, took it back to them with a tow truck and they charged me for the labor to replace a lifetime warranty part from rough country as well as a CV axle that got damage due to collateral damage from the bolt coming loose. Clearly they didn't tighten the bolt with their response as "we loctite everything" well loctite only goes a long way when the bolt is torqued with a torqued wrench. A real shop would've comp everything and own up to their mistake and repair it for free due to technician negligence. But that didn't happen, rather just down another couple hundred dollars, around $800-1,000 to fix their mistake. But I mean the lifetime part was free which was great, one company at least honored something. Never coming back here again, neither will ever be involved with this shop ever again. Still have my receipt and can easily warranty stuff yourself on rough country website. Wasn't going to argue with these guys in person as they're pretty intimidated and aggressive when you put them on the spot. So it's easier to result in online reviews and let people know their practice as they're also firm with whatever they say with no room for talk or solution unless I'm guessing legal action is taken or a harsh review is made. They honestly just hungry for money, made the victim an even bigger one.

    Neue Auto

    Neue Auto

    (268 reviews)

    super cool, super honest, and super kind people work here! and of course, they know exactly what…read morethey're doing and will not hesitate to walk you through the process of how they are going to work on your car. they treated my CRV like a queen! plus, the shuttle service they offer is SO convenient. next time i need another repair or inspection, it's going to be these guys. guaranteed!

    Since your reply is filled with inaccuracies, let me tell what actually happened…read more I brought my car in for a steering issue on my Lexus. I agree that I did take it to a friend's shop first and he checked into the issue. He wasn't able to help because he was going out of town. When I initially contacted Neue Auto, I was told that you fixed all kinds of steering systems. My Lexus has an electronic control unit for the power steering, not a hydraulic one, like most cars. I asked specifically if this is something that you were able to do...when I initially called and when I dropped the car off. That was a SPECIFIC question. Both times I was assured that you were familiar. A whole day went by and no callback. I was told that it would take a few hours to investigate the issue and after repeatedly calling for an update, I was told that at 5pm my car was still being worked on. No callback by 6p so I DROVE down there in my other car only to find the shop locked up. It was the weekend and I did without my car and without any update. I was cool about it and Alvin finally contacted me after I left a message on Monday morning. I was NOT informed that you would not be able to perform the "calibration and [potential] programming." If this was the case and you didn't have the tools to complete the job, why in the world wouldn't I take it straight to Lexus? Let me be clear...you had the car for 3 weeks...THREE Weeks and nothing was being done. Alvin kept telling me he was trying to get in contact with someone at Lexus and get the inside on how to fix it. I got my car out of there because Alvin said you were waiting on someone trying to get a "workaround" for the programming? I have text messages and voicemails about this. Needless to say, the car was unfixed. When I picked up my car, it was FILTHY...there was dirt IN my car and the whole car was dirty. My car is my baby and it has never seen a day that it was that dirty. Alvin pulled the car out and I got in and drove 1/2 a mile before realizing the needle on the gas tank was BELOW "E." I also noticed this huge gash in my dash. That was NOT there before. I went straight to the gas station and had to fill my tank and I called Alvin about the gash. He flat out denied it and went on the defensive. I just threw my hands up and didn't argue. AT NO TIME DID I ASK for any sort of compensation. NONE! I asked for acknowledgement but he just denied it right off. I have the text of that too. I buy local to support, but given your reply, without even having a conversation with me throughout this whole 3 week ordeal, it's clear you have blind loyalty to your workers that allows you to create this false narrative often a customer who just plunked down $2600 for NOTHING. My car was the SAME as when I drove it in. AUWE!! Sidenote: Took my car in to Lexus the following Monday and it was done in 3 days. When I got my car from Neue, I asked for notes on what was done and what else needed to be done. I also asked if they could give me their Lexus contact so that that person could provide any information to the repairman at Lexus. When I picked up my car, the advisor said that the part changed by Neue was unlikely to have been necessary at all. This was a HUGE, EXPENSIVE lesson learned to do my due diligence in competency!

    Chance Customs - autopartssupplies - Updated September 2026

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