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    Chung's Alignment & Auto Service

    4.6 (239 reviews)
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    Services - Chung's Alignment & Auto Service

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    20 More Services

    Fuel system cleaning

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto light repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

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    Recommended Reviews - Chung's Alignment & Auto Service

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    Reviews With Photos

    Dog paw print!

    I just got back my car after having my door repaired from a hit and run. I didn't get to check out my car because I had work so I had a family member go and pick it up for me. Today I went into my car and notice there is white dust/marks all over my seats and car. And a dog foot print?! You cannot tell it's not. It's clearly a foot print! All over my seats, armrest and daughters car seat. I am highly disappointed they even allowed an animal into someone else's car! I don't even allow any animals in my car at all. The lease they can do is wipe all that crap off for me.

    Connor A.

    Great value. I'd give 5 stars if the customer service was better. I understand shops are busy, but I feel the workers should acknowledge customers more promptly. Also the reason for the 4 stars is because I found some metallic residue on my paint. Luckily I keep it sealed so it came right off. Overall good experience. I feel Chung himself took care of me.

    Sheri Lyn O.

    RATING'EM ZER0. 0! Don't waste your time coming here. Especially if you have modified vehicles. Lowered or lifted. STORYYYY TIMMMMME! We lifted our truck and decided to get alignment same day here right after since they were near by. When the alignment was pau he DID NOT do a test drive after. he just took it off the rack & stated "It's all good". When driving home, my husband noticed that the steering wheel was clocked more towards the right (1'oclock position). When he drives the steering wheel STRAIGHT (12 o'clock position), the truck will steer to the LEFT. We called to do a re-alignment. When the 2nd alignment was finished, Chung did take it out for a test drive on Kokea street for couple mins. He came back & my husband asked him "is it all good? It's okay?"... Chung said "it's better!". He drove back home & STILL the steering wheel was the same! It actually got worse, it's more tighter. We asked our family, friends who are mechanics & actually other car repair shops... & they all stated no, it's not supposed to be like that. I called to have him go over it again with us. Drove all the way to town so we can explain to him that it's not right. Chung was already irritated from the start & he drove our truck with both of us RECKLESSLY. why drive so fast down the road multiple times? Why are you driving 30-40mph so fast?! So we can't see the steering wheel as you drive?? He couldn't even give us the time to show him. (*Don't get me started with his other employee just yet*.) He says it's driving straight, which it is... BUT he was NOT UNDERSTANDING that the steering wheel was NOT. It's obviously not straight! Because I was sitting in the back and he kept moving the steering wheel. Unbelievable. He switched with his employee for "confirmation". This time I drove to show him what we mean since we couldn't with Chung. I kindly introduced myself and asked for his name... but hahahahaaa this smart guy just pointed at his name tag "right here" and got into the truck. RUDE. Brah You call this customer service?? But that didn't make me mad... it was This guy.. NOT PAYING ATTENTION AT ALL! I had to ask him to watch our driving. To observe the drive and the wheel. He was saying that it was crooked "because of the Nissan badge on the steering wheel was crooked." So he DID noticed it was crooked while driving?? Are you serious!? Ho brahhhh! .... Then I asked the guy does Chung lock the wheel? He says yeah... (FUNNY because Chung said it himself; he DOESNT.) I pulled over to park & was going to have him switch so he can try drive like what Chung asked him too but he did a big fuss. I stated this can be a safety issue too. He could only say "i don't know, I don't know. You have to talk to Chung about that". and the employee got out of the truck DURING the test drive and walked back to the shop smoking. WTF???? When we got back, he asked what his employee thinks. Obviously if an employee is getting a confirmation from his boss, he's obviously gonna say the same thing HIS BOSS gonna say. Lol He could only say he doesn't lock the steering wheel.... I told him "respectfully okay, that's what you like to do. you don't use the lock but we would like our refund back. We want to bring it to a place who does". He gets worked up saying because "that's old fashion" "it's back in the 90's". After all that he says Ok for refund, went into the shop and said "I don't have time for this." It takes a lot for me to get mad, but this tipped it off. 100. Braaaaaahhhhh OK.... Wow. Putting our trust in Chung & his shop... and having a friend refer us to this guy... it was unbelievable. What a ridiculous experience. we was not respected nor valued. We are sad.

    They have cable TV to watch if you're going to wait, a bench and five folding chairs.
    Jon D.

    I'm a fan! My tires had been wearing unevenly ever since I bought this car, pretty sure the previous owner had it lowered. Anyway, I was tired of rotating the tires on my own, because the place I bought the tires said I had to buy new ones since the wear was getting too low on the tread. I finally called Chung's up for an alignment after doing some research on premature tire wear and shops in town. The receptionist answered my call and was able to schedule me the next day. I showed up a little earlier than expected and the owner came out and noticed my car and said he could take it in immediately. I decided to wait since he said it would be done in an hour or so. I sat in the waiting room, watched some TV and checked emails on my phone. Every so often the owner would rush in and answer the phone or greet a customer or delivery man. Soon enough my car was done. I drove it away feeling better about the ride. Overall the prices are competitive and service is excellent! I will definitely be coming back here when I need work done on my car.

    Ariel R.

    I am so sick of dealing with this place. Stay far away from here if you want to save your car, money, and sanity. 5/18/21 - Called to make an appointment as my ABS and brake light sensor came on. My normal place (McCully union station - go there!) was unavailable, so after I saw the great reviews, I called to make an appointment. Getting an appointment with Mark was easy, but that's about the only nice thing I can say about this place. 5/20/21 - Take my car in. I'm standing around 15 minutes until finally, I ask to ask Mark if I should leave my car here, if I should wait, or what. That should've indicated the lack of customer service for what's to come. He says he'll call me once it's done, so I call my husband to pick me up. He did call with a quote for two rear brake replacements and said that my car would be ready for pick up before they close. I pick up my car only to find my service light still on as they didn't replace my wheel sensor because they had to order it; no biggie. Mark said it would take a couple of weeks and ensured me he'll call me as soon as it gets in. 5/28/21 - My recently replaced brakes are completely rusted (see picture). Not just a little rust, but full on, bright orange rusted. Turns out they used non-coated (aka the cheapest kind) of brake rotors. I would've gladly paid the extra $$ for coated brakes, but that wasn't an option. 6/10/21 - I call Mark, asking if my wheel sensors are in. He says it's not delivered yet, but he'll call when they get it in. 6/20/21 - I call Mark again, he says they forgot to order them. He'll call me when they get in. 6/30/21 - Called all morning, no answer. Finally get a hold of them and they said it's still not in, that they'll check on the order status and call me back right away. I told them at this point, if they don't want to service me and finish their job, to be straight up with me. They said they'll fix it and take a look at the rusted brakes, that the rusted brakes should not compromise the integrity of braking. Lo and behold, no call back. I can't trust anything they say at this point. 7/19/21 - I ask for Mark, he's not in today. Talk to another gentleman who is surprised that I haven't had my wheel sensor replaced since May. He says he'll call the dealership and call me back. No call back. When I call, it goes straight to voicemail and says that the voicemail is not set up. What the hell? Decided to go into the shop and show face. Mark said they could order the part today, install it tomorrow. They offered to install it another day, so I chose Saturday as to not disrupt my work week. This is exactly why I don't trust auto service shops and would rather have my husband or dad fix it, except I live on this hell of a service island and my husband has been gone for work. The fact that I paid $494 cash (the wheel sensors will cost me another $114.02) for completely rusted brakes, my lights still on, is ridiculous. I have my upcoming safety check that I know will not pass, which will incur other fees. Will update review accordingly based on the service I'm HOPING to finish on Saturday. Stay tuned...

    Chung's fixed my wheel allignment
    Wes L.

    We got coilovers installed recently. Found a lot of good reviews on yelp, we gave this business a try. Was able to make a appointment over the phone yesterday afternoon. Told me that they were busy but come by at 10am to squeeze us in. Arrived at 10am and yes they were busy. Had 2 vehicles in their shop on the rack, the phones ringing off the hook and a couple customers ahead of me. I gave the counter person my info and left my car with them. Returned a couple hours later. Checkout was quick, paid and they brought my car right up to the front for me. Very painless process dealing with these guys. Pros: customer service, labor prices & alignment is fixed. Cons: too many cars in parking lot & very small waiting area. Chose to have my wife pick me up instead of waiting. Would come back if we need future suspension work. Overall very satisfied with Chung's

    Alignment, lifted
    Norbee F.

    Found a new sport for alignment. Mr. Chung is a really cool guy. He did alignment on my wife's lifted Honda Pilot without any problems and there's a waiting room to watch football. Lol

    Front picture of business

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    17 days ago

    Awesome awesome for car alignment ,friendly good people , even allowed me back to redo my car couple months after

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    7 months ago

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    8 months ago

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    7 months ago

    Very good customer service. They were able to accommodate me on last minute appointment.

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    8 months ago

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    11 months ago

    Recommend place for alignment. Fast and accurate. Definitely call them for an appointment. Time slots are reasonable with any time you want.

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    2 years ago

    Fantastic service. They were really good with not trying to take advantage of what I did and didny need to be done

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    3 years ago

    Return customer here. Great personable, prompt and friendly service. Mahalo for taking care of my car!

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    7 years ago

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    Page 1 of 6

    Ask the Community - Chung's Alignment & Auto Service

    Have a 2015xb I often feel rubber in the front as I break usually happens when I have ppl of 3-4 riding with me as I brake slowly I feel Rubbing noise underneath?

    I seems that the suspension is bottoming out (compressing) due to the additional weight of occupants in your vehicle. Its rubbing the fender liner .

    View All 5 Questions

    Review Highlights - Chung's Alignment & Auto Service

    We made an appointment and when we got there, James was very helpful and took the car in right away.

    Mentioned in 19 reviews

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    Best Buy Tires

    Best Buy Tires

    (216 reviews)

    Kalihi

    After getting my oil change and tire rotation at another business they weren't able to do my tire…read morerotation because I had a huge bubble on the outside of my tire so I was in search of a place where I could get my tires replaced and I've heard so many good things about Best Buy Tires and this was my first choice and after giving them a call Owner Wes answered my call right away and have me quotes over the phone. What I really liked about Wes was that he gave me options and prices over the phone which really impressed me. He wasn't out there trying to price gouge me and sell me the most expensive tires out there I chose one that would fit into my budget and I was very happy with the result. The prices here for tires were very reasonably priced and I know for a fact that other places would've charged me an arm and a leg for it. And the best part he took me in the very next day and ordered my tires as soon as I finished talking to him. And also there is no excruciating wait because he goes by appointment only so I know he can get on putting my new tires in right away. I got my two brand new tires put in no more than an hour. That's crazy fast!!!! Wes is simply the best. Hard to find honest people out there but with people like Wes it assures me that there are still some great people out there with great customer service. I'm definitely coming back when my two back tires start to get bald. So if you guys are looking at getting some brand new tires at a really good price, hit up Wes here at Best Buy Tires. His place is in Kalihi right past the 7-11 on 1124 Kohou St. just look for the Excalibur Sign.

    Wes responded through yelp projects and took me in next day for my tire repair. Turns out it was…read morejust a small nail that didn't puncture through. He took out the nail free of charge Since no repair was needed, Wes did not charge me for the inspection. Very honest and stand up guy. Please see him for all your tire needs.

    Discount Wheel and Tire -Waipahu

    Discount Wheel and Tire -Waipahu

    (348 reviews)

    - Best tire shop in town! 10 out of 10…read more Discount Wheel and Tire is my go to shop for anything tire related. I've lost count of how many times I've been here that's how much I trust them. Today, I showed up with a flat tire on my Tesla. They were absolutely slammed due to the storm and a power outage yesterday but they still took care of me. Andy and the whole crew provided outstanding service - friendly, professional and genuinely helpful. Even with how busy they were, Andy called me in just less than an hour to say my car was ready. I was shocked at how fast they got it done. And here's the kicker - they didn't charge me a dime to patch the hole. Honest, hardworking, and fair. If you need tires or repair, don't waste your time anywhere else. Huge thanks to Andy and the team!

    *READ* SUPER BAD SERVICE. I own a business and been taking 8…read moreof my cars there for the past 5 years but this time I tried it out by taking my families car there. I got there early like 15minutes before opening time which was 8am so I was told to wait at the waiting room until exactly 8am. I also had an appointment at 8am so it's not that I was bad on my part. Just 5 minutes before opening, 3 customers walked in and they helped them first. I figure they would be nice to get me since I was the first one but they just made it like nothing. It wasn't the people that got there after fault cause they didn't know. RUDE AND NO CUSTOMER SERVICE from workers at checkin.

    Chung's Alignment & Auto Service - autorepair - Updated May 2026

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