Run, do not walk, to this shop. My less than a year old vehicle got hit and needed repair. After…read morereceiving an initial appraisal from the guy who hit me's sketchy insurance company, I could not get them to further communicate with me to save my life. Their first and second offers were far lower than ABW's estimate, and I was a wreck about proceeding with a repair without them agreeing to the correct figure in advance. I felt very hopeless and was sure I was going to get screwed over somehow. Not only did ABW flawlessly fix my car, they handled everything with the other insurance company behind the scenes and I walked out the door without lifting a finger. I was shocked and deeply grateful. They made what I was turning into a very stressful situation easy. As I was leaving I told them I hope I never see them again, but truly I am so grateful I know what to do now if I ever have a problem in the future. Go see these guys, they are the best of the best and you will not regret it.

Big shout out to Stan, Taylor and the entire crew at Austin Body Works for the wonderful job…read morecompleted on my daughter's car. She let me know that team at Austin Body Works quickly and efficiently got her back on the road in no time at a great price. I cannot recommend this shop more. These guys are the best in Austin!

Took my car there based on a co-worker referral and yelp reviews. Very pleasant experience. Very…read morefair and honest pricing. Communication was A+++ Car was repaired and now runs smooth as butter. Will be back soon for AC repair. Thank you Mr. Danny!

Danny is very helpful and is honest. It is refreshing to find a competent mechanic. All of our…read morefamily use Luu's automotive for all our vehicle maintenance.

Jesse is a magician/miracle worker. I found him on Google, read all the 5 star reviews and he…read moredefinitely lives up to them. I drove up from Buda to have him work on it, purely based on reviews. He made my Tesla look brand new again. He's nice, professional, and good communicator. I scraped it on the side of my house cause of the curved driveway but now I can't even tell where it was. Before and after pics attached. Highly recommend.

Jesse at Touchup Masters on Metric Blvd. Is a magician. Makes small scratches go away at a very…read morereasonable price. Second time he has fixed a fender on my Porsche Macan and it looks new again. His shop is a little hard to find but don't be fooled by its appearance. He does quality work

I had the pleasure of working with Thane last week. He was so honest and helpful. He educated me on…read morePDR. After some thinking, I decided not to repair the hail damage on my car. However, I will be sure to recommend Dentworks to others. Thanks, Thane!

Excellent dent repair!! My front door looks basically like brand new!…read morePlus they didn't overcharge, & it was so much more affordable than several other auto repair places were quoting my repairs! Thank you!

Dinged my Mustang the other day. Went in around 8AM on a Monday. Ton checked out the damage to the…read morequarter panel and estimated a quote around $1800. I wasn't using insurance so they immediately got to work. I noticed the car looking good as new. They even buffed out a scratch on the trunk that I had requested. Would recommend this shop for your car collision needs. They used the tri-coat paint method which is the same as the Ford factory. Overall very happy

Took my '21 Porsche 911 targa 4S in for a small dent. Santiago was great. Quick quote…read more Competitive pricing. Had the car for a week. Had been detailed inside and out when I took delivery. Repairs were perfectly completed. Huge fan.

I brought my vehicle in after bumping into a pole and its like it never happened. They were very…read morecommunicative about what needed to be done to repair the door handle and talked with my insurance to get payment worked out. Overall very happy with my car and would definitely use them again

Miguel and the team did a great job fixing a relatively damaged car. The research process to find…read morethe right shop was already stressful and Miguel's early engagement was noticeably more straight forward and professional than the other shops that I spoke to. I trusted the team to handle the towing, fixing the bumper, and even replaced the battery. They were very transparent and ready to answer all questions regarding budget and the parts & labor cost. Miguel was extremely communicative throughout the progress on the car. If you're trying to research the right place to get your car fixed, no matter the severity, it doesn't hurt to give these guys a call as it could make a huge difference. I will definitely return to the shop if I need any other work done in the future. Highly recommended.

They are honest and do good work I've never had a problem with this business and I've been there a…read morefew times

I chose Luxury Auto Body Works expecting professional communication and transparency…read more Unfortunately, the experience was the opposite. I repeatedly had to chase basic status updates. Pickup dates were communicated and missed without proactive notice, and I was often told updates were "sent" when nothing was received. My email address was misspelled, which I had to catch and correct myself after not receiving updates or photos. Front desk staff did not proactively notify me when the vehicle was ready for pickup. When asked why no call was made, I was told they were "too busy" and that it "depends on the day." This response showed a lack of customer priority and accountability. The most concerning issue was conflicting information about diagnosis and BMW involvement. At one point, I was told there was no confirmed BMW appointment, and later received a message stating the vehicle was fully programmed and calibrated without dealership involvement. These inconsistencies made it difficult to trust the information provided and left me without a clear timeline. Additionally, the repair was not properly closed in the Carwise system after pickup, which prevented me from leaving a Carwise review and they don't want me leave a review on Carwise with my experience so here I am writing my review Based on this experience, I question how consistently customer experiences are reflected in Carwise reviews. If you use this shop, document everything and expect to follow up repeatedly. I cannot recommend this facility if you value proactive communication, accountability, or transparency.

I've had two interactions with Jacob at Caliber Collision on South Lamar this year and both have…read morebeen really stress free. He has great customer service skills and is genuine in wanting to be helpful. He knows what he's doing and is very professional. Because of his caring professionalism I was able to navigate a challenging situation with my auto insurance company and getting my vehicle taken care of. Thank you, Jacob!

Two stars because the initial work was fine enough and the service rep and people working in the…read morefront are all pleasant to work with. That said, I would give the actual work a 1 star. My car received some scrapes and a missing plastic panel from a minor hit and run. They did a decent enough job with the paint but I was told they couldn't get the part from Subaru and they would attempt to find one from another source but I should look for the part myself in the meantime. They never followed up with that. About a year later I managed to finally get the panel and dropped it off for paint. When I received it, it actually came back looking worse than when I dropped it off. (Images attached). I could've done a better job with a rattle can. It looks like they threw it in a parts bin immediately after painting it.