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    Austin Key Guy

    4.9 (361 reviews)
    Open Open 24 hours
    Updated over 3 months ago

    Get pricing

    Response time

    10 minutes

    Response rate

    100%

    Covered by Yelp Guaranteed

    Your project with this business is eligible for coverage up to $2,500 when you hire through 'Get pricing.' Terms apply. Learn more

    Services - Austin Key Guy

    Key duplication

    Key extraction

    Key programming

    6 More Services

    Key repair

    Installing or replacing locks

    Lock rekeying

    Lock repair

    Lockout services

    Smart lock repair

    Austin Key Guy Photos

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    Recommended Reviews - Austin Key Guy

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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    6 years ago

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    Photo of Chris K.

    Chris K.

    Anytime, Glad we were able to help you!

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    7 years ago

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    5 years ago

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    5 years ago

    Business owner information

    Photo of Chris K.

    Chris K.

    Thanks for letting us know happy to help anytime!

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    5 years ago

    Tarik is awesome and I can't recommend him enough!! He did a fantastic job at a very fair price. HIGHLY RECOMMEND!

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    Chris K.

    Thank you!

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    4 years ago

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    5 years ago

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    6 years ago

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    4 years ago

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    5 years ago

    Very responsive in a timely manner. Great customer service. Very reasonable- no added service fees-which is why I called them.

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    5 years ago

    Business owner information

    Photo of Chris K.

    Chris K.

    Thank you for your feedback. Glad we could help you!

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    5 years ago

    Business owner information

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    Chris K.

    Glad we could help you again!

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    5 years ago

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    6 years ago

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    5 years ago

    Got to my car In like 10 minutes had it opened super quick and was way cheaper than some other places quoted me , Preciate you guys !!

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    5 years ago

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    8 years ago

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    6 years ago

    Amazing service ! Thank you so much to the tech! Very quick responce time and expert advice. Would recommend these guys.

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    4 years ago

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    6 years ago

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    Chris K.

    Thank you!

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    4 years ago

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    5 years ago

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    7 years ago

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    6 years ago

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    4 years ago

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    8 years ago

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    9 years ago

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    5 years ago

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    6 years ago

    Came right away! Rekeyed our doors for our rental unit and got new keys made for the shed. Very professional and pleasant. Thank you!

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    6 years ago

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    Chris K.

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    7 years ago

    Best in business. Was like a cake to work with, great rates, great scheduling and quick service

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    9 years ago

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    7 years ago

    Great speedy, professional service and pricing! A huge help when I was locked out of my house today. I definitely recommend!

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    4 years ago

    Tarik was awesome. He helped us in no time with a broken bolt latch. Great service, quick, responsive. Highly recommend!

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    7 years ago

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    6 years ago

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    5 years ago

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    Page 3 of 10

    Ask the Community - Austin Key Guy

    Review Highlights - Austin Key Guy

    About two hours later, Adam drive out to where my vehicle was and was able to diagnose and repair the problem within 45 minutes.

    Mentioned in 64 reviews

    Read more highlights

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    Mr Rekey Locksmith - Austin - Knob scratched as the guy used massive screwdriver instead of smaller so it's does not touch the know.

    Mr Rekey Locksmith - Austin

    (179 reviews)

    Recently used Mr Rekey to perform service on same residence several years later (rekey 7 doors, 9…read morelocks). Wow. The franchise has grown. The first time it was the owner operator and that was it. He is now retiring and has a massive crew. No worries. Fast and simple scheduling. Able to come within a week. Arrived on time. Courteous and incredibly fast service. Price increased ever so slightly, but after over a decade I would have expected it to be a lot more. Bravo! HIGHLY RECOMMEND

    Mr ReKey is a HORRIBLE company and I will never use their services again. Ever since they became…read morecorporate owned they seem to have zero sensibility (and frankly humanity). I used this company for a few different re-keys and and security measures as required in Austin for rental properties. I have been a customer for almost twenty years (seriously, twenty years). In all fairness I have gone through the leasing company but I have paid every invoice directly to Mr ReKey. I recently locked myself out of my house. So of course, being a long time client of Mr ReKey, I called them for assistance. They insisted I provide a credit card number or they couldn't (and wouldn't) help me. I explained that all of that was inside the house but noted that they have me on file - which he confirmed. So in my hour of desperation they failed me. Remember, almost twenty years and they have my address and telephone number on file ... okay then, can you please recommend another company that might be able to help me. NOPE, "we don't do that". Of course I turned to the internet and found an amazing locally owned company who actually still offers real and decent customer service. I encourage you to do the same. You'll actually get better customer service and some humanity, something that Mr ReKey no longer can provide. **Please note, I really dislike and rarely write negative reviews. But when a company is so egregiously gross I will. And here you have it.**

    Carters locksmith

    Carters locksmith

    (11 reviews)

    Lifesavers! Highly Recommend Carter's Locksmith…read more I rarely write reviews, but Carter's Locksmith truly deserves it. I got locked out of my house late one evening and was honestly panicking. I found them on Yelp, gave them a call, and they were at my place in less than 30 minutes--super fast! Elijah the locksmith was professional, friendly, and clearly knew what he was doing. He had me back inside in minutes without damaging the lock or door. He even gave me a few helpful tips on how to prevent future lockouts and improve my home's security (without upselling anything unnecessary, which I really appreciated). Pricing was very reasonable, especially for an after-hours call. No hidden fees, no surprises--just honest, reliable service. If you're looking for a dependable locksmith who shows up when they say they will and treats you with respect, Carter's Locksmith is it. Bookmark them--you'll be glad you did!

    As a heavy Thumbtack user for years who gave only 5-star ratings in the past, hiring Carter's is by…read morefar the worst decision I've ever made and I am regretting so much, because they are so unethical by 1) lying about things, 2) trying their best to charge me more than necessary, and to make things way worse 3) complaining to my tenant about me who has nothing to do with the service. Let me explain in details below. 1) Lying about things: they said the will do a free onsite estimate and share with me the cost before doing anything. They lied! They went ahead and did the work and asked me to pay them for the service without confirming with me in advance. 2) Trying their best to charge me more than necessary: honestly, with 1) above, I'd be fine if they do a decent job. Unfortunately, that was not the case. I was so confused when the technician told me that "hey, I have good news and bad news. Good news is I was able to fix it (so you need to pay me for the service), but bad news is the fix doesn't work because the lock is old and you will need to replace with a new lock, which is usually $120 by itself but I can charge you for another $65." What the heck??? If that's the case, why bother "repairing" it first? I followed up with their customer service (the lady), and she started by trying to explain that the reason for the temporary fix was because it takes a few days for the lock to arrive. This makes zero sense to me, and after telling her that I am a handyman and do things myself and this is just a regular sliding door with a regular lock that can be picked up from HomeDepot same day, she agreed that a new lock can be installed on the same day. I cannot think of any good intention here other than the conclusion that they are trying their best to charge customers more, especially for those who are not handy. 3) To make everything significantly worse, the technician complained to my tenant when I refused to hire them for the follow-up installation job. They first complained to my tenant for not willing to pay for the serivce, which was once again a lie. Even though I was pissed off when on the phone with them because of 1) and 2) above, I told them that I will pay them for the "repair" but just can't trust them to do anything beyond. I paid them a few minutes after them sending over the invoice. Funny enough, my tenant told me that she was told I am not willing to pay for the service. Even worse, even though my tenant was neither invovled in hiring the technician nor paying them, the technician followed up with my tenant complaining about me! What the heck??? This significantly damaged the trust between my tenant and me because she now feels I am being insane because of what she heard from the technician. I regret for not taking a close look at the actual reviews earlier, because I thought they got a 5 score then they must be good. But then when I was composing my review, I saw someone else mentioned exactly what I mentioned above in 2)! I urge you to think twice before hiring them for any project, even though their listed price may feel appealing to you.

    Austin Key Guy - locksmiths - Updated May 2026

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