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Austin Key Guy

4.9 (361 reviews)
Open Open 24 hours
Updated over 3 months ago

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Response time

10 minutes

Response rate

100%

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Services - Austin Key Guy

Key duplication

Key extraction

Key programming

6 More Services

Key repair

Installing or replacing locks

Lock rekeying

Lock repair

Lockout services

Smart lock repair

Austin Key Guy Photos

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Recommended Reviews - Austin Key Guy

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
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5 months ago

Helpful 1
Thanks 1
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2 days ago

I locked the key fob in an electric vehicle. Daniel was quick to respond, quick to arrive, and was able to quickly pop the lock for me.

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Michael M.

Glad we were able to help you!

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1 year ago

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Chris K.

I'm glad he was able to help you out!

Helpful 1
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Photo of Mirini K.
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186

2 months ago

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Chris K.

Thank you for your positive feedback!

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Photo of Noelle P.
148
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102

2 months ago

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Chris K.

Helpful 0
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2 months ago

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Chris K.

I'm glad to hear you were happy with Michael's assistance.

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3 months ago

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Chris K.

Glad we were able to help you

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Photo of Sam K.
212
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4

7 months ago

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Chris K.

Happy to help!

Helpful 0
Thanks 1
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Photo of G T.
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3 months ago

Michael was great. My outside residential door lever spindle broke off and he fixed it quickly with no games. Highly recommend.

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Chris K.

Glad we were able to help you!

Helpful 1
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2 months ago

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Michael M.

We appreciate it!

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Thanks 1
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10 months ago

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Chris K.

Happy to help!

Helpful 1
Thanks 1
Love this 1
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Photo of Joel C.
155
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4

2 months ago

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Michael M.

Thank you for your feedback. Happy to help!

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6 months ago

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9 months ago

Bought a new home and got all the locks re-keyed. Austin Key Guy prices are great. Michael did the work, fast, experienced and super nice!

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Photo of Chris K.

Chris K.

Thank you!

Helpful 2
Thanks 1
Love this 1
Oh no 0
Photo of Drea P.
53
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0

8 months ago

I highly recommend Austin Key Guy. They replaced my car key and came to me, making the job so convenient. Thx!

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Chris K.

Thank you for your business!

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1 year ago

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Chris K.

Glad we could help you!

Helpful 1
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
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5 months ago

Daniel responded very quickly. He was very helpful and friendly, even was kind enough to help adjust the deadbolts in some of my doors.

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Chris K.

So happy Daniel was able to help you out.

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2 years ago

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Chris K.

Thank you. Glad we could help you so quickly

Helpful 1
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8 months ago

Friendly, efficient, and cost effective. I pro-actively gave a tip so this is a good sign! Definitely recommend!

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Chris K.

Thank you for your business!

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2 years ago

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Chris K.

Happy to help!

Helpful 2
Thanks 1
Love this 0
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1 year ago

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Chris K.

Thank you!

Helpful 0
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1 year ago

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Chris K.

Happy to help!

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2 years ago

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Chris K.

Thanks for the feedback. Glad we could help you!

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1 year ago

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Chris K.

Thank you glad we could help!

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1 year ago

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Chris K.

Thank you!

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1 year ago

Came directly to the house, great customer service, in and out 15min. Best price in town!

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Chris K.

Thank you!

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1 year ago

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Chris K.

We appreciate the positive feedback!

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1 year ago

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Michael M.

Glad we could help you out!

Helpful 0
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Photo of Leora P.
24
49
14

2 years ago

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Chris K.

Glad we could help you

Helpful 0
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2 years ago

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Chris K.

Thank you!

Helpful 0
Thanks 0
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Oh no 1

1 year ago

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Chris K.

Thank you!

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3 years ago

Helpful 0
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1 year ago

Daniel was efficient, knowledgable and quick. We would highly recommend using Austin key guy!

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Chris K.

Thank You!

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2 years ago

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Chris K.

Thank you!

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2 years ago

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Michael M.

Thank you so much

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2 years ago

Helpful 0
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Photo of Rob L.
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3 years ago

On time and great service. Tarik put in the extra effort to get everything with the new locks working perfectly.

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2 years ago

Tony was very prompt and professional. He arrived 30 minutes after and fixed my car key asap. His Pricing was fair.

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2 years ago

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Chris K.

Glad we could help you!

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Page 1 of 10

Ask the Community - Austin Key Guy

Review Highlights - Austin Key Guy

About two hours later, Adam drive out to where my vehicle was and was able to diagnose and repair the problem within 45 minutes.

Mentioned in 64 reviews

Read more highlights

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Mr Rekey Locksmith - Austin - Knob scratched as the guy used massive screwdriver instead of smaller so it's does not touch the know.

Mr Rekey Locksmith - Austin

(178 reviews)

Recently used Mr Rekey to perform service on same residence several years later (rekey 7 doors, 9…read morelocks). Wow. The franchise has grown. The first time it was the owner operator and that was it. He is now retiring and has a massive crew. No worries. Fast and simple scheduling. Able to come within a week. Arrived on time. Courteous and incredibly fast service. Price increased ever so slightly, but after over a decade I would have expected it to be a lot more. Bravo! HIGHLY RECOMMEND

Mr ReKey is a HORRIBLE company and I will never use their services again. Ever since they became…read morecorporate owned they seem to have zero sensibility (and frankly humanity). I used this company for a few different re-keys and and security measures as required in Austin for rental properties. I have been a customer for almost twenty years (seriously, twenty years). In all fairness I have gone through the leasing company but I have paid every invoice directly to Mr ReKey. I recently locked myself out of my house. So of course, being a long time client of Mr ReKey, I called them for assistance. They insisted I provide a credit card number or they couldn't (and wouldn't) help me. I explained that all of that was inside the house but noted that they have me on file - which he confirmed. So in my hour of desperation they failed me. Remember, almost twenty years and they have my address and telephone number on file ... okay then, can you please recommend another company that might be able to help me. NOPE, "we don't do that". Of course I turned to the internet and found an amazing locally owned company who actually still offers real and decent customer service. I encourage you to do the same. You'll actually get better customer service and some humanity, something that Mr ReKey no longer can provide. **Please note, I really dislike and rarely write negative reviews. But when a company is so egregiously gross I will. And here you have it.**

Carters locksmith

Carters locksmith

(11 reviews)

Lifesavers! Highly Recommend Carter's Locksmith…read more I rarely write reviews, but Carter's Locksmith truly deserves it. I got locked out of my house late one evening and was honestly panicking. I found them on Yelp, gave them a call, and they were at my place in less than 30 minutes--super fast! Elijah the locksmith was professional, friendly, and clearly knew what he was doing. He had me back inside in minutes without damaging the lock or door. He even gave me a few helpful tips on how to prevent future lockouts and improve my home's security (without upselling anything unnecessary, which I really appreciated). Pricing was very reasonable, especially for an after-hours call. No hidden fees, no surprises--just honest, reliable service. If you're looking for a dependable locksmith who shows up when they say they will and treats you with respect, Carter's Locksmith is it. Bookmark them--you'll be glad you did!

As a heavy Thumbtack user for years who gave only 5-star ratings in the past, hiring Carter's is by…read morefar the worst decision I've ever made and I am regretting so much, because they are so unethical by 1) lying about things, 2) trying their best to charge me more than necessary, and to make things way worse 3) complaining to my tenant about me who has nothing to do with the service. Let me explain in details below. 1) Lying about things: they said the will do a free onsite estimate and share with me the cost before doing anything. They lied! They went ahead and did the work and asked me to pay them for the service without confirming with me in advance. 2) Trying their best to charge me more than necessary: honestly, with 1) above, I'd be fine if they do a decent job. Unfortunately, that was not the case. I was so confused when the technician told me that "hey, I have good news and bad news. Good news is I was able to fix it (so you need to pay me for the service), but bad news is the fix doesn't work because the lock is old and you will need to replace with a new lock, which is usually $120 by itself but I can charge you for another $65." What the heck??? If that's the case, why bother "repairing" it first? I followed up with their customer service (the lady), and she started by trying to explain that the reason for the temporary fix was because it takes a few days for the lock to arrive. This makes zero sense to me, and after telling her that I am a handyman and do things myself and this is just a regular sliding door with a regular lock that can be picked up from HomeDepot same day, she agreed that a new lock can be installed on the same day. I cannot think of any good intention here other than the conclusion that they are trying their best to charge customers more, especially for those who are not handy. 3) To make everything significantly worse, the technician complained to my tenant when I refused to hire them for the follow-up installation job. They first complained to my tenant for not willing to pay for the serivce, which was once again a lie. Even though I was pissed off when on the phone with them because of 1) and 2) above, I told them that I will pay them for the "repair" but just can't trust them to do anything beyond. I paid them a few minutes after them sending over the invoice. Funny enough, my tenant told me that she was told I am not willing to pay for the service. Even worse, even though my tenant was neither invovled in hiring the technician nor paying them, the technician followed up with my tenant complaining about me! What the heck??? This significantly damaged the trust between my tenant and me because she now feels I am being insane because of what she heard from the technician. I regret for not taking a close look at the actual reviews earlier, because I thought they got a 5 score then they must be good. But then when I was composing my review, I saw someone else mentioned exactly what I mentioned above in 2)! I urge you to think twice before hiring them for any project, even though their listed price may feel appealing to you.

Austin Key Guy - locksmiths - Updated May 2026

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