1. Austin Key Guy

0

Pflugerville, TX

Austin Key Guy

4.9 (365 reviews)
Open • Open 24 hours
Updated over 3 months ago

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Response time

10 minutes

Response rate

100%

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Recommended Reviews - Austin Key Guy

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Photo of Rob L.
36
12
4

3 years ago

On time and great service. Tarik put in the extra effort to get everything with the new locks working perfectly.

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2 years ago

Daniel was efficient, knowledgable and quick. We would highly recommend using Austin key guy!

Business owner information

Photo of Chris K.

Chris K.

Thank You!

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2 years ago

Helpful 0
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Oh no 1

6 years ago

Business owner information

Photo of Chris K.

Chris K.

Helpful 1
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2 years ago

Tony was very prompt and professional. He arrived 30 minutes after and fixed my car key asap. His Pricing was fair.

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3 years ago

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Photo of Michael M.

Michael M.

Thank you

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2 years ago

Business owner information

Photo of Chris K.

Chris K.

Glad we could help you!

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Photo of Rob E.
211
54
2

6 years ago

Business owner information

Photo of Chris K.

Chris K.

We appreciate your feedback!

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Love this 1
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Photo of Mark O.
10
21
4

5 years ago

Business owner information

Photo of Chris K.

Chris K.

Thanks for your feedback!

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3 years ago

Professionals who care. Honest and willing to go the extra mile. They were timely and very helpful!

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5 years ago

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Photo of Pranil Z.
170
21
73

4 years ago

Business owner information

Photo of Chris K.

Chris K.

Thank you!

Helpful 2
Thanks 0
Love this 1
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6 years ago

Business owner information

Photo of Chris K.

Chris K.

Thank you for the feedback!

Helpful 0
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Photo of Ryan C.
39
87
114

4 years ago

Served my key needs quick and cheap! Great guy working up front who took care of me! Will be coming back.

Business owner information

Photo of Chris K.

Chris K.

Thank you!

Helpful 0
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4 years ago

Helpful 0
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4 years ago

Business owner information

Photo of Chris K.

Chris K.

Thank you!

Helpful 2
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Chris K.

Chris K.

Glad we could help you!

Helpful 0
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Photo of Ayla C.
271
24
6

7 years ago

Business owner information

Photo of Chris K.

Chris K.

Helpful 2
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Love this 1
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5 years ago

Helpful 2
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Photo of Katie B.
4926
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7 years ago

Helpful 24
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Photo of Savira B.
6
114
58

6 years ago

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Photo of Chris K.

Chris K.

Thank you! I'll let him know.

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4 years ago

Business owner information

Photo of Chris K.

Chris K.

Thank you!

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5 years ago

Business owner information

Photo of Chris K.

Chris K.

Helpful 0
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Photo of Amber T.
435
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3

7 years ago

Business owner information

Photo of Chris K.

Chris K.

Thank you!

Helpful 0
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Love this 1
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Photo of Alex J.
21
20
0

5 years ago

Business owner information

Photo of Chris K.

Chris K.

Thank you!

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5 years ago

Helpful 1
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8 years ago

Helpful 2
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7 years ago

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Photo of Michael M.

Michael M.

Helpful 0
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Photo of Tausha C.
492
23
4

5 years ago

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Photo of Jamie P.
128
17
5

5 years ago

They were fast and very tidy. They saved us. Being locked out is no fun. Plus, their prices were great.

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7 years ago

Helpful 1
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7 years ago

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Photo of Ann H.
519
50
135

7 years ago

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Photo of Michael M.

Michael M.

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6 years ago

Helpful 1
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Photo of Todd P.
99
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0

3 years ago

Helpful 0
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4 years ago

Business owner information

Photo of Chris K.

Chris K.

Thank you!

Helpful 0
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5 years ago

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5 years ago

Helpful 0
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3 years ago

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Photo of Sally D.
145
263
346

6 years ago

Business owner information

Photo of Chris K.

Chris K.

Glad we could offer you such great service! Thank you

Helpful 2
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Page 2 of 10

Ask the Community - Austin Key Guy

Review Highlights - Austin Key Guy

“About two hours later, Adam drive out to where my vehicle was and was able to diagnose and repair the problem within 45 minutes.”

Mentioned in 64 reviews

Read more highlights

Jon's Locksmith

Jon's Locksmith

(56 reviews)

Quote was the price. No added charges or attempts to add service…read more Professional, courteous, and communicated as to time of arrival, length of time to do. Trustworthy. Of all the quotes I received, he was in the middle. Most really low bidders are a scam. Won't take advantage of your elderly parents or those who might be easily misled. I forgot to have him rekey one door. He came next day and done in five minutes. I have recommended him to my church community. He is now in my trusted list of service providers. I now have a locksmith who does installs, rekeys, vehicle lockouts, etc. Adding him to my appliance repair guy, my plumber, and my electrician. Worth every penny.

TLDR: Jon is awesome. He's knowledgeable, experienced, friendly, communicative, professional,…read morehonest, and easy to talk to. Don't hesitate to hire. Jon did a great job installing our new smart lock. If you're in the same boat, I recommend doing your own research and choosing a smart lock that works for you before getting a quote (it will depend on the complexity of the lock). Additionally, when rekeying our other locks to match, he noticed some problems with our deadbolts that he also fixed on the spot. When I first reached out to him, I did feel like his prices were a bit higher than some other quotes I obtained. Still, something told me to go with him (and support a local business as well). After he finished the job, his prices made way more sense. He leaves a large window for each customer in case there are unforeseen issues or he finds problems that he could fix on the spot (this is common since locks wear out over time). An immediate fix is definitely preferred since each service call costs a substantial amount. So it does seem like he factors in additional time for each visit so that he's able to problem solve and fix as much as necessary. This was really helpful since like I mentioned before, our other deadbolts were not closing all the way. In addition to a job well done, Jon seemed like a genuinely good dude and my husband and I enjoyed talking to him. Really glad I chose to go with Jon and I highly recommend him for all your locksmith needs.

Carters locksmith

Carters locksmith

(11 reviews)

Lifesavers! Highly Recommend Carter's Locksmith…read more I rarely write reviews, but Carter's Locksmith truly deserves it. I got locked out of my house late one evening and was honestly panicking. I found them on Yelp, gave them a call, and they were at my place in less than 30 minutes--super fast! Elijah the locksmith was professional, friendly, and clearly knew what he was doing. He had me back inside in minutes without damaging the lock or door. He even gave me a few helpful tips on how to prevent future lockouts and improve my home's security (without upselling anything unnecessary, which I really appreciated). Pricing was very reasonable, especially for an after-hours call. No hidden fees, no surprises--just honest, reliable service. If you're looking for a dependable locksmith who shows up when they say they will and treats you with respect, Carter's Locksmith is it. Bookmark them--you'll be glad you did!

As a heavy Thumbtack user for years who gave only 5-star ratings in the past, hiring Carter's is by…read morefar the worst decision I've ever made and I am regretting so much, because they are so unethical by 1) lying about things, 2) trying their best to charge me more than necessary, and to make things way worse 3) complaining to my tenant about me who has nothing to do with the service. Let me explain in details below. 1) Lying about things: they said the will do a free onsite estimate and share with me the cost before doing anything. They lied! They went ahead and did the work and asked me to pay them for the service without confirming with me in advance. 2) Trying their best to charge me more than necessary: honestly, with 1) above, I'd be fine if they do a decent job. Unfortunately, that was not the case. I was so confused when the technician told me that "hey, I have good news and bad news. Good news is I was able to fix it (so you need to pay me for the service), but bad news is the fix doesn't work because the lock is old and you will need to replace with a new lock, which is usually $120 by itself but I can charge you for another $65." What the heck??? If that's the case, why bother "repairing" it first? I followed up with their customer service (the lady), and she started by trying to explain that the reason for the temporary fix was because it takes a few days for the lock to arrive. This makes zero sense to me, and after telling her that I am a handyman and do things myself and this is just a regular sliding door with a regular lock that can be picked up from HomeDepot same day, she agreed that a new lock can be installed on the same day. I cannot think of any good intention here other than the conclusion that they are trying their best to charge customers more, especially for those who are not handy. 3) To make everything significantly worse, the technician complained to my tenant when I refused to hire them for the follow-up installation job. They first complained to my tenant for not willing to pay for the serivce, which was once again a lie. Even though I was pissed off when on the phone with them because of 1) and 2) above, I told them that I will pay them for the "repair" but just can't trust them to do anything beyond. I paid them a few minutes after them sending over the invoice. Funny enough, my tenant told me that she was told I am not willing to pay for the service. Even worse, even though my tenant was neither invovled in hiring the technician nor paying them, the technician followed up with my tenant complaining about me! What the heck??? This significantly damaged the trust between my tenant and me because she now feels I am being insane because of what she heard from the technician. I regret for not taking a close look at the actual reviews earlier, because I thought they got a 5 score then they must be good. But then when I was composing my review, I saw someone else mentioned exactly what I mentioned above in 2)! I urge you to think twice before hiring them for any project, even though their listed price may feel appealing to you.

General Mobile Locksmith - One of our vans

General Mobile Locksmith

(128 reviews)

My son and I were going to the movies and when we closed the door at the movies we forgot about the…read morekeys. Get inside the movie and checking online and found these team.. Send in my information and that I would be free in 2 hours. Getting a text around 1:30 time on the movie... This is Dounia from the locksmith company I can be there in 20 minutes Return my text and as soon as we got outside she was there. 15 to 20 minutes later we are inside the truck. Everyone was working around our time!!!

On Wednesday, June 10th I called for Locksmith services. Mohanad Jebur came to my house to unlock…read moremy car. Before he even got started I asked him if his rod was going to mess my car up? He said no with PURE confidence. I asked because I could of used my moms car if need be. Well I was in a rush to go to an appt and didn't notice until later that he damage my car. Where he inserted the rod he SCRAPPED the plastic off. When I called and told him he states "that is impossible we do this all the time". He requested that I send photos which I did. He also said his boss was out of town and he needed to talk to him when he returned. I asked when that would be he stopped responding to me all together. So now I'm sitting here waiting for an update and disappointed that my car is messed up. I have called several times with no answer. I understand if he hasn't talked to the boss yet but he NEEDS to communicate! He is the one that caused the issue and causing PAIN in my LIFE!!! I hope to be able to change this review.

Austin Key Guy - locksmiths - Updated November 2026

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